I love this place. The staff is wonderful and caring. The service is exceptionally great as well…read more Both Whitworth doctors (Mr.ans Mrs.) are superbly caring and compassionate in what they do. They treat you like family here.

From the owner: Vision Source Eyecare is the premiere eye care practice in the Independence and Kansas City areas…read more We have 12 locations and are dedicated to providing excellence in patient care, clinical education, and optical services. Our doctors are leaders in clinical eye care involving eye and vision disorders. We provide the highest quality lenses, frames, and contact lenses to solve the vision needs of our patients. Schedule an appointment with your eye care provider today.

I would've loved to have given them a great review, however, after scheduling me for a surgery…read more(that had me waiting for a few months, which was fine... ) They canceled a few days before and more than a month later still have not answered my calls to try to reschedule.., so I will be looking for a new place to get my surgery. the reason was the Doctor No longer works there? I mean, kind of lame if you ask me...

I've been going here for several years now and I like my doctor, and the service im getting!read more

I normally do business at the Lenexa location and the LS is just as good. Everyone was…read moreprofessional, polite and accommodating. Looking forward to my next eye exam. I'll definitely consider using them. For now, I've just been seeing them to purchase frames and do adjustments.

I would give 0 stars if I could. Completely inept staff. They sent my glasses back 3 times because…read morethey are not competent enough to check the correct box. After the 3rd send back for their mistake they broke my glasses and are not claiming I am responsible for their repeated mistakes. After I got upset they proceeded to laugh in my face and refused to fix their mistake. AVOID THIS PLACE!

Note I was a returning customer. That said I walk in today by myself and I'm asked "are you with…read moresomeone". There was an attitude I didn't expect of suspicion and being put out that she had to even talk to me. When I said I wanted to talk to someone about lenses she grilled me about if I had a prescription that was valid! Her snarky demeanor on full display. I just walked out, never to return.

EDIT:: 3 weeks and STILL no sign of the trial pair of contacts!!!…read more If I could leave ZERO STARS I would!! THE WORST eye doctor appointment I've ever been to. I will NEVER come back and advise everyone to stay away. The doctor wasn't even in the freaking room, he was virtual. An assistant is in the room, she moved the machine back and forth while you talk to the "doctor" on the tv screen. The assistant was NOT friendly but later makes sense as to why. DR ORAL BASS III was the most condescending, prick of an optometrist I've ever encountered. On my visit, I also found out just about the entire office is quitting. Why should a patient know this?? -The tech in my exam room-that's why she was not friendly. -The manager -The assistant manager -I told the lady that checked me out, Candace, that I didn't really care for the doctor and she said "well that's two of us." I also found out that the manager of this location was threatened by a patient at another location saying he was gonna "blow his brains out", that he'd better give him some free stuff or he was the first one to go. Also found out that the AB corporate didn't care and did nothing about it but transfer him. I also found out Candace lives in blue springs, just in the other side of 7, and only has to fill her gas tank once a month she told me that the manager is going up to liberty and tried getting her to go with him. I mean, Why should I know all that after an eye exam???? I ended up going back and seeing an in person doctor because the first exam, the prescription was ALL WRONG, I could hardly see with the first pair of trial contacts. The in person doctor, Joshua Boucher was awesome but because of this office I will NEVER RETURN and I will do my best to spread the word! After 2 weeks- I STILL don't have my new trial pair of contacts. I called yesterday to sit on hold for 10 minutes just to be hung up on then called again and sat on hold for 9 while she was supposedly checking to see if they were in, all to get ahold of another lady that actually helped. This experience has been beyond FRUSTRATING and I do feel as tho this company owes me some form of COMPENSATION.

My mom had an appointment at 10:45 this morning. She got there 10 minutes early, like they…read morerequested, and wasn't even called back until 12:15! This isn't the first time she's had a long wait. I went in to see what was going on and apparently they had 6 double bookings! I just don't understand how they can treat their patients that way. It's beyond frustrating!

The wait times are disrespectful of my time!!! This is a normal practice and I often wait over an…read moreHOUR past my time. Dr. Camejo is always overbooked and its WRONG to do this to him AND CLIENTS. PLEASE GET THIS FIXED or I will need to find another doc .

Imagine this! Doesn't tell the whole story…read more Brought in an elderly, totally deaf, autistic friend. AND he is also a real life recluse. Never leaves his house except to be driven to doc appointments. Always a challenge. Took 4 years to convince him to get his, what he believes are his perfect eyes, tested. Two ophthalmologists said they couldn't test him. Staff at this Visionworks was wonderful!! Front of store staff were both friendly and helpful Tech was obviously knowledgeable and quiteskilled, and very, VERY patient (Example: it took 4 tries to get his first eye lined up for a camera. First three time his ear was closer to the lens) The ophthalmologist was VERY professional. When I explained the situation he said it was not a problem. And after several attempts to get my friend to read the letters out loud, it wasn't!! He modified his exam so his patient could understand what to do. So now my friend knows he has advanced cataracts and also needs prescription glasses. In about 3 months I think I can persuade him to get glasses We will be back. This entire staff may not fully understand what their professionalism and patience means. Soon, because of their efforts, an elderly, multiply disabled man will experience a dramatically improved quality of life!!! Thank you'!!!!!

We have been to several Visionworks. Last one Harrisburg, Pa. They said they can transfer his old…read morescript over. I'm hoping to get him glasses today. But that will only happen if they have his lense script in. Well he is out now and they would have to send lenses out... so oh well gotta go. Leaving town tomorrow. We tried. Eye exam is done at least.

Dr. Mills is excellent and her office is efficient and well-run. I haven't spoken to the new doctor…read moreyet, but I believe she now shares this practice as well to allow for more free time. She's been taking care of glasses and contacts prescriptions for my wife and I for a good 5+ years now, however, and I would highly recommend her. Very friendly and always good quality service and correct prescriptions.

Dr Erin Mills is an incredible Doctor, very pleasant, works well with families, great personality!…read moreVery knowledgeable, willing to answer questions, works with patients to get the best results. I highly recommend her; you will not be disappointed going to her! She is inside Costco, if the directions confuse you!