My mom had an appointment at 10:45 this morning. She got there 10 minutes early, like they…read morerequested, and wasn't even called back until 12:15! This isn't the first time she's had a long wait. I went in to see what was going on and apparently they had 6 double bookings! I just don't understand how they can treat their patients that way. It's beyond frustrating!

The wait times are disrespectful of my time!!! This is a normal practice and I often wait over an…read moreHOUR past my time. Dr. Camejo is always overbooked and its WRONG to do this to him AND CLIENTS. PLEASE GET THIS FIXED or I will need to find another doc .

If you need basic, simple eye exams, this is a good office. However, if you have a medical issue…read moreand need to see a doctor, good luck! I had an issue develop and they were able to get me in that day, but it was really a waste of time, because I needed to see a doctor for the issue. I was told that they have only 1 doctor and he is only in on Tuesdays. His first available appt. was almost a month away. Everyone was really nice, but I cannot recommend this office.

Upon arriving, my son and I were checked in immediately. We were called back a few minutes after…read morecheckin ahead of our scheduled time, which is always a nice thing. Dr. Dixon is always knowledgeable and very thorough in his assessments. Very welcoming to questions. I feel any appointment you can go to, get called back on time or even early. And then walk out feeling like you had all your questions and/or concerns addressed....AND have not spent your entire day there are the best !!

Love this place, especially Dr. H. They are friendly, prescriptions accurate and easy to work with.read more

This place should get 6 stars. OK, so I've been wearing glasses for about 35 years and I've been to…read moremy fair share of Eyecare businesses across multiple states and I must say, Eyeconic is probably the best one I've been to. By far Dr. Hawk is the nicest, non stuffy, and knowledgeable docs that I've ever put in trust of not only mine, but my whole families, eyes. They have a beautiful office with a great selection of frames and the largest selection of Oakley frames I've found. Staff in all businesses tend to change however even the the new(ish) girls have always been inviting and personable with a level of knowledge far exceeding anything you'll normally find at your local mall eyecare centers. Eyeconic deserves your business, I know I will be back.

I was there on a referral from VA for my veterans eye exam and claim from an injury I received…read moreyears ago. The woman working the front desk, never made eye contact with me and asked me to fill out the new patient information. I informed her that I filled out online. She never look up, but she turned and said to another lady, "he said he filled it online." Still never acknowledging me. The lady told her replied, yes I did complete online. She didn't look up and just told me "well. you can sit down." The person that did the first part of the exam, a young lady, was excellent and very thorough and nice. However, when the doctor came in after me being told me he is still busy three times, he continually went on about glasses and cataracts, which I was there for injury and for him to assess the injury. He appeared to be irritated and rushed because of his busy schedule and was not thorough and did not pay any attention to me when I asked questions about the injury, other than saying "oh you can see fine". I feel very uncomfortable for myself and other veterans for having a place like this and individual like this making determination for veterans benefits because they are not paying attention to detail or listening to the veterans concerns.

I am so finished with this center. I finally received a call back on a cancelled surgery. This…read moreoffice handled nothing professionally. The person who was to call me back said she had left messages to call her on my lane line, "because she lost my cell phone number". This I KNOW not to be true. We have a service that automatically sends emails when a message is left on the land line. She couldn't have lost my cell number because I gave it, as requested with my name and date of birth EACH of the four times I called the office. I would NOT suggest Summit Eye Care to anyone I cared about.

April 12, 2022, Dr. Michael Chappell, with the Moyes Eye Center in Lee's Summit, performed what…read moreshould have been a routine removal of a chalazion on my eyelid. However, when he attempted to inject lidocaine into my eyelid before the procedure, he injected the lidocaine into my left eye. The lidocaine included ingredients toxic to my eye, leading to excruciating pain, permanent eye damage, and disfigurement. As you can see by the attached picture, my eye is permanently disfigured. I was only 34 years old at the time of the incident, and it has caused immeasurable distress in my life. To make things worse, neither Dr. Chappell nor his employer, Moyes Eye Center, have taken any responsibility for their actions, despite Dr. Chappell admitting this under oath during his deposition: Q. Are you aware that one of the allegations in this case is that you inadvertently injected Lidocaine into her eye? A. Yes. Q. Are you able to rule out that that occurred during the procedure? ** A. I cannot rule it out. ** A. There's a number of possible causes for her postoperative post-procedure course. Q. And I know you went through some of them with me, but my question for you is are you aware if the doctors at Moyes who were -- who saw Ms. Dehnert in 2022, if you all were able to reach a consensus about the cause of her postoperative issues? A. Through many discussions and many evaluations, we have possible intraocular injection of medication as the most likely cause, with a number of other possible causes. I have been forced to hire an attorney and this matter remains unresolved, with Dr. Chappell denying my claims and offering me no compensation for my injuries. I am a single mom to a young daughter, which makes the emotional and financial stress of this incident even worse.

Moyes Eye Center: I first went to Moyes in July for my yearly eye exam. I saw Dr. Stockwell. She…read morewas absolutely wonderful. She took the time explain what was going on with my eyes, answer my questions, and make recommendations. I later had a consultation with Dr. Kam, who was also amazing to work with. He was pleasant, thorough, and explained my need for cataract surgery. Everyone at Moyse was friendly, supportive, and professional. I highly recommend this business.

I love this Optical service! They provided me with... hands down, "THE BEST" pair of eyeglasses…read morethat I've ever owned. They were perfect and I could see clearly in every distance! I went back to get another pair the following year, but the lab made an error in the lens, so they had them remake them; And again they were not right! So, the folks at Blue Springs Optical figured out why they were not correct in the first place and ask them to remake them a final time. Thankfully, that pair was perfect! It's not something that typically happens, but it's great to know they won't stop until the customer is able to see correctly, and is happy with their purchase. I highly recommend this business!

This place has become a joke. Canceled 2 appointments on me at last minute and then when I go in…read morefor my appointment today, scheduled at 945, they tell me it was 925. Which isn't what I scheduled. Even if it was I was there at 927. Avoid,

Couldn't be more pleased with the two cataract surgeries my husband and I experienced in the past…read moretwo months at Wiles Eye Center in St. Joseph. Delighted we could get such superior care right here in town and are grateful to the Wiles staff for commuting and making that possible. Dr. Wiles and Dr. Klein partner perfectly in their work--we were impressed with the whole staff for their efficiency .

From the owner: Wiles Eye Center is a complete eye care provider with clinics located in St. Joseph and Kansas…read moreCity, MO. Wiles Eye Center specializes in the treatment of: Cataracts, Glaucoma, Macular Degeneration, Diabetes & Dry Eye. Wiles Eye Center clinics are home to some of the nations most highly regarded cataract surgery experts and eye care professionals. In order to help all of their patients achieve their best possible vision, the eye care staff of Wiles Eye Center use advanced technologies and techniques developed and refined by Dr. Stephen B. Wiles over the past 30 years. Combined with their outstanding surgical skills and dedication, this treatment approach has allowed over 40,000 patients from the St. Joseph & Kansas City, MO area, as well as eye care patients all over the nation, realize their dreams of clear vision.

The doctor was competent enough but the office staff is garbage. I got trial lens they were great!…read moreI was told no follow-up needed they'd send the rest of my conta to my house. 3 weeks later no lenses. I call. They say I needed to call them to say it was good to go. (You'll notice that's not what they said in office.) I tell them they are can you please give me the lenses and the glasses I ordered. They say can do! That'll be $800 after insurance! I push back and say no I pay for great insurance but it's wonky and I explain how to run it. They say they'll call back in a couple hours once they try it. That was over a week ago! Since then I have tried to call them multiple times on multiple days but their front desk is not answering! I'm going to drive up today get my prescription (which they must legally give) and go somewhere else.

I would give 0 stars if I could. Completely inept staff. They sent my glasses back 3 times because…read morethey are not competent enough to check the correct box. After the 3rd send back for their mistake they broke my glasses and are not claiming I am responsible for their repeated mistakes. After I got upset they proceeded to laugh in my face and refused to fix their mistake. AVOID THIS PLACE!

i feel i was lied to, they told me my insurance would only pay if i had the skin tag on my eye that…read morethey removed(which after talking to my insurance said that was absolutely not true that they would having met my deductible paid on both independent of the other), was lab tested to make sure it wasn't cancer or anything to be worried about, after getting the bill, they neglected to tell me i had not met my deductible and were never forth coming on ACTUAL cost of what every step of the way was going to cost, the whole charge minus the in network discount, 360 plus dollars and i got stuck with a 140 lab bill on top, PLEASE PLEASE PLEASE if you find yourself needing to visit an eye doctor hes not bad at what he does but his office people are not all up to date on their knowledge of insurance SO YOU NEED TO CHECK WITH YOUR INSURANCE PROVIDER AND KNOW WHAT IS COVERED OR NOT AND ASK ABOUT WHAT THINGS ARE GOING TO COST!!!