Dr.Pachy is great! She is very professional, knowledgeable, thorough, and really hears what you are…read moresaying. She has helped me find some great options that work best for me. Ruth was great! She made me feel comfortable to take my time when looking at different frames and she helped to tell me not only which ones she liked from the ones I had selected, but why they worked on my face and for my needs as well. The waiting area is very nice, even though I rarely spend more than a few minutes waiting, it is very pleasant. I look forward to my annual eye appointment every year because I feel like they help me (checking the prescription on my old glasses to see if they still work for me, for example) and hear me out and I leave seeing better with a fun new pair of glasses. It's an annual treat!

I can no longer recommend this practice to anyone. The ophthalmologists are very friendly and…read morereally good, but over the last year I have experienced what I consider to be questionable business practices. I was a patient for over 12 years, but I am probably not going to be anymore. Let me disclose somethings that they do NOT disclose until you are already done: 1. If you bring in an outside pair of glasses, because you don't like what they have in stock - they will charge you at least $20 - even if they are filling the script and you are their patient. You brought in a pair of glasses that was not purchased through their store. 2. If you get cataract surgery, and you later need a pair of readers, they sold my father an (81 year old man) readers that cost over $700 which could have been purchased OTC for less than $50. 3. Also, if you wear contacts - they will charge you $85 - not covered by most insurance. Doesn't matter that your prescription hasn't changed, they just want the additional $85 - as "there are materials involved," so I was told. I don't recall anything different from any other eye exam. It ended with, "we have to renew your prescription." So there it is - $85 to renew prescriptions.

I loved everything about this place…read more The staff was warm and welcoming. When I entered the building and let them know I was the first time visitor, and a new patient. The tech who ran me through the initial test, was very professional, and very kind. She was a dynamo full of energy. Dr. Ron was great! He took his time with me and explained everything I needed to know. I am very pleased with the quality of care here, and the people were amazing!!

I recently had broken blood vessel exam with Dr. Singh. I felt like an object on a assembly line…read more He rushed into the exam room, examined the eye, he then headed out the door. I called out and ask what he found, I received a very dismissive reply "It will heal itself". I have seen Dr. Robb at Discover for years and have always been pleased.

I love this place. The staff is wonderful and caring. The service is exceptionally great as well…read more Both Whitworth doctors (Mr.ans Mrs.) are superbly caring and compassionate in what they do. They treat you like family here.

From the owner: Vision Source Eyecare is the premiere eye care practice in the Independence and Kansas City areas…read more We have 12 locations and are dedicated to providing excellence in patient care, clinical education, and optical services. Our doctors are leaders in clinical eye care involving eye and vision disorders. We provide the highest quality lenses, frames, and contact lenses to solve the vision needs of our patients. Schedule an appointment with your eye care provider today.

The doctor was competent enough but the office staff is garbage. I got trial lens they were great!…read moreI was told no follow-up needed they'd send the rest of my conta to my house. 3 weeks later no lenses. I call. They say I needed to call them to say it was good to go. (You'll notice that's not what they said in office.) I tell them they are can you please give me the lenses and the glasses I ordered. They say can do! That'll be $800 after insurance! I push back and say no I pay for great insurance but it's wonky and I explain how to run it. They say they'll call back in a couple hours once they try it. That was over a week ago! Since then I have tried to call them multiple times on multiple days but their front desk is not answering! I'm going to drive up today get my prescription (which they must legally give) and go somewhere else.

I would give 0 stars if I could. Completely inept staff. They sent my glasses back 3 times because…read morethey are not competent enough to check the correct box. After the 3rd send back for their mistake they broke my glasses and are not claiming I am responsible for their repeated mistakes. After I got upset they proceeded to laugh in my face and refused to fix their mistake. AVOID THIS PLACE!

If you need basic, simple eye exams, this is a good office. However, if you have a medical issue…read moreand need to see a doctor, good luck! I had an issue develop and they were able to get me in that day, but it was really a waste of time, because I needed to see a doctor for the issue. I was told that they have only 1 doctor and he is only in on Tuesdays. His first available appt. was almost a month away. Everyone was really nice, but I cannot recommend this office.

Upon arriving, my son and I were checked in immediately. We were called back a few minutes after…read morecheckin ahead of our scheduled time, which is always a nice thing. Dr. Dixon is always knowledgeable and very thorough in his assessments. Very welcoming to questions. I feel any appointment you can go to, get called back on time or even early. And then walk out feeling like you had all your questions and/or concerns addressed....AND have not spent your entire day there are the best !!

My mom had an appointment at 10:45 this morning. She got there 10 minutes early, like they…read morerequested, and wasn't even called back until 12:15! This isn't the first time she's had a long wait. I went in to see what was going on and apparently they had 6 double bookings! I just don't understand how they can treat their patients that way. It's beyond frustrating!

The wait times are disrespectful of my time!!! This is a normal practice and I often wait over an…read moreHOUR past my time. Dr. Camejo is always overbooked and its WRONG to do this to him AND CLIENTS. PLEASE GET THIS FIXED or I will need to find another doc .

I've been going here for nearly 45 years and I have received a variety of needs me that I wouldn't…read morehave been able to get any help with had it not been for this facility. Many times I have heard and or read things that others have said happened during time that they were in the hospital on some level of care of need either at the Lee's Summit site or the downtown location and I am shocked every time I have to hear people who say anything bad about them so many people who are in the same situation as myself yet they are expecting miracles or magic to happen. These Drs that are mainly students learning but by some of the same people who were serving those complaining are the best Drs around anywhere in the country They are after all just people and they are not perfect but they do try to find a fix for so many patients with a variety of needs just to make sure that they are going to get better and get those are some of the people who complain about everything in life anyway I don't know what happened to have them that could have been so bad they are after all still alive to get the chance to complain about stuff and they make me sick with the selfish attitude I don't like those kinds of people get a grip on yourself would you?

We had welcomed our second child to the world here, and the initial experience was great. Nurses…read morewere helpful, doctor was very knowledgeable and she was fantastic at her job. But the 2 day follow up appointment was a complete 180. Ladies at the check in were very rude, our doctor(different one) ignored our concerns, and at checkout they were chatting about what a coworker did at lunch- to the point they told us just to call to go over details later because they were busy. Seriously!?!? Very disappointed. It's obvious they put their best people in maternity, Susie, Jenna, Gabriel, and Dr. Hoke gave us a great experience with them, but after what we witnessed in family medicine... We will never come back here, already switched providers.

Nightmare experience my eye get worse the before sirurgie before I not have plm for drive in the…read morenight know I can't drive more hard because they keeping say my vision is good now they destroy my vision now no one can fix I'm soo depressed because this mess if someone think have one doctor can help let me know my name is Vilma brackeen my number is (816) 699-5483 I wish for miracle

Received complete eye exam in the morning and called office same afternoon requesting a copy of my…read moreeye prescription be mailed to my residence. Informed there is a $25 charge for completion. TOTALLY LUDICROUS will never return.

I had cataract surgery February 19th. Dr Silverstein was wonderful! So kind and compassionate. He…read moreis the best at what he does and I'm so appreciative. Very happy with my results and the healing has been great!! He's got a great team working with him too!!

Had cataract surgery , both eyes in January 2026, awesome outcome, this doc is the bestread more

I went here, my husband went here and I took a client here. They are helpful, professional and…read morevery knowledgeable. Very patient with individuals with special needs.

I have been coming to Eyemart for years because of the fast making of glasses, always pay for the…read morewarranty. I go in and she pulls up my account and says that my warranty has since been expired. I purchased my glasses in December 2025. It is April! So I asked for the cash price...$189 for lenses to be replaced, that's with the anti reflective and scratch resistant coating. WITHOUT THE FRAME!!! $189 to switch out lenses for the right prescription. I said "I think i will go somewhere else" and this woman had the audacity to sarcastically say "have a blessed day" in a rude way. So I went to Walmart and $112 after taxes. It'll take 5 days but it sure saved me $75 dollars. What a scam! And a Joke of employees who make unnecessary comments to customers. Find somewhere else, you'll thank me later.