A very caring doctor and staff Compassionate and educated…read moreme as well. Highly recommend

Extremely impressed with the care I received. Felt like I was heard and problem was understood.read more

The staff and doctors at this eye care clinic are wonderful, patient, and professional! They…read moreworked diligently with my 90 year old MIL to make sure she could get the best vision possible.

I'm a huge fan of Laferla Family Eyecare. I know its a weird thing to say about an eye doctor, but…read moreits true. I first started going to this office about 5 years ago. Unfortunately I moved away shortly after starting here and never found an eye doctor I really liked in my new city. I actually considered just staying with Laferla and coming back for my appointments. Well I am back in Kansas City now so I have started going here again. Once again they have wonderful service, a friendly staff, and very knowledgeable doctors. They also have a great selection of glasses. I would definitely recommend Laferla!

I've been wearing glasses for 50+ years and Tim is hands down the best person I've ever had when it…read morecomes to adjusting glasses, ensuring the fit is spot on and understanding all of the various lens materials to pick the correct one. Every time I buy new glasses, he looks at them from every possible angle and makes numerous small tweaks to ensure the fit is perfect. He figured out the lens material used for an older set of glasses that two other optical places could not when given the same description. The Olathe office is not far from my home, but I would drive a long way to have him handle my glasses!

I had 3 different associates help me throughout the day and they were all super helpful! I have to…read moregive a huge shoutout to Morgan, Ivonne, and Alyee for being available or picking up from where the other left off in the event one of them wasn't available. I went from needing an appt for my eye that was bothering me to getting lenses on my frames replaced all in one day. I think this is the smoothest I've been able to navigate all the different medical tasks I needed done in a single day. A big thank you!! Definitely my go to for all my optometrist needs!

I've been going to Mission EyeCare since they opened back in 2013. I've always gotten great service…read moreand they've kept me seeing. Appointments are always pretty much on time and I'm usually in and out at a pretty decent rate. I've not gotten glasses from them but I do get my contacts through them. I believe they have a home delivery option but I've also picked them up there. I've never had any insurance issues and the clinic is always clean. Definitely recommend checking them out if you're in need of eye care.

I like how the staff treats me like a person…read more Yes, they try to sell things, but that's okay because that's what businesses do. They also take time to talk to me and explain why they recommend certain tests and how it reflects on my eyes.. They also discuss items and issues I might encounter going forward, since I'm not getting younger. There are a few optometrists out there. I'm happy to recommend MissionEyeCare.

I would give 0 stars if I could. Completely inept staff. They sent my glasses back 3 times because…read morethey are not competent enough to check the correct box. After the 3rd send back for their mistake they broke my glasses and are not claiming I am responsible for their repeated mistakes. After I got upset they proceeded to laugh in my face and refused to fix their mistake. AVOID THIS PLACE!

The doctor was competent enough but the office staff is garbage. I got trial lens they were great!…read moreI was told no follow-up needed they'd send the rest of my conta to my house. 3 weeks later no lenses. I call. They say I needed to call them to say it was good to go. (You'll notice that's not what they said in office.) I tell them they are can you please give me the lenses and the glasses I ordered. They say can do! That'll be $800 after insurance! I push back and say no I pay for great insurance but it's wonky and I explain how to run it. They say they'll call back in a couple hours once they try it. That was over a week ago! Since then I have tried to call them multiple times on multiple days but their front desk is not answering! I'm going to drive up today get my prescription (which they must legally give) and go somewhere else.

Great staff, knowledgeable and friendly. I am new to KC and to this optometrist. Dr Early was very…read morefriendly and professional. I've worn contacts for 40+ years and haven't changed my contacts for a while. She wanted to find the best bifocal contacts so that I could see better both far and near. I tried multiple pairs of contacts and found the ones that worked best for me. Thanks for your diligence in helping me find a good fit.

I would like to begin by saying that this is not about this location. It is about the location in…read morePlatte City, Mo on Kentucky Ave. To begin, I have brought my cousin to Vision source for years because her father works nights and isn't awake during normal business hours. They are aware of this. Well, I had thought everything went smoothly. She received her glasses and everything. About a week later, I received a call from Children's Mercy Hospital saying they had a referral for my cousin because she had liquid buildup in her eye. Now, I kind of went silent for a moment and I asked who made the referral because I didn't know anything was wrong. They didn't say anything to me. Well, my cousin overhears this and says "Oh, the doctor referred me because something is wrong with my eye." So they left a 15 year old to tell me or her dad. They called me today to verify she had an appointment. I called them back and said "Yes, I made the appointment. Can you explain to me why you told the minor something was wrong and not the parent or the person who brought her in?" The lady on the phone then says that they don't have her father's information and there was no consent on file. But I called before her appointment, and they said we were good to go. I even asked if they needed a letter from her father saying I could bring her in and be told whatever may be important to know. They said no. Well, they claim they don't have it today. So, I said, "The next time this kind of thing happens. Perhaps ask for the phone number of the person you need to talk to. I have his number, so does she. My issue was that I was shocked to find out my cousin needed to go see a specialist at 15 for her eye with a surprise phone call from a specialist." Don't excuse your lack of action by lying to me. If you really didn't have his information, you knew very well you could ask for it. I was asked for it today over the phone. That made LESS sense.

Great location easy access. Staff welcoming and very…read moreefficient. Exam was thorough and staff was great assistance choosing the right frames for me. Final product was quick to arrive.

Across our family, we see both doctors and they are both professional and personable…read more They have convenient office hours and can usually get you in within a week or so. The glasses selection is great - lots of choices at different price points and the optician is helpful and provides candid feedback about how glasses look and will wear.

We have been going here for many years and absolutely appreciate the exceptional service! There is…read morealways time to chat, listen to concerns, double & triple check for the best option! Truly a local treasure in our community

I called ahead and asked for their rates for non-insurance holders, and it was cheaper than the…read moreother eye doctors in town. Then, when I got there, they wanted me to add on the additional eye x-ray for another $45. I said I didn't need it, but the doctor insisted on it. If they were going to insist on it, they should have told me up front. FYI- they didn't see anything with the X-ray. Then, when it was time for the glasses/ lens, I brought in my own frames and they had me sign a form stating that if they broke my frames, they would not be held liable. I should have left then. Who breaks frames and then still blames the customer? FYI - the frames came back in 1 piece. I probably won't be back.