Do you need new glasses? Are you on zoom all day long?…read more When is the last time you got an eye exam? If you are looking for a fantastic vision exam experience, Speak Eyecare may be your next phone call. Dr. Speak is a font of knowledge and is great at answering questions about that daily blue screen !!! I left today with my distance glasses and my computer glasses ordered and I couldn't be happier !!! What a great team, every step of the way !!! Thank you so much !!!

Dr Soeak is knowledgeable and thorough. She listens and makes sure I am 100% comfortable with my…read morecontacts before I leave. I highly recommend her!

I have been using them for quite a while. They always do a good job! All the staff are really…read morefriendly.

OUTSOURCED!! LOST TRUST. I've seen Dr. Letourneau and Dr…read more Henderson for all my vision needs for many years as their practice has grown, but it appears they have forgotten why locals chose them in the first place. I selected them because they were a local practice and not some national chain where I was just another number. Well that's no longer the case. They've apparently outsourced their scheduling to a call center in a foreign country and I no longer feel that my personal health information can be trusted with them. I contacted their Olathe office to express my concern, but did not receive a return call from their office manager as I was promised. Unfortunately, I can no longer recommend Ridgeview Eye Care. I hope they realize that trust is key to keeping the customers who helped build their practice.

Imagine this! Doesn't tell the whole story…read more Brought in an elderly, totally deaf, autistic friend. AND he is also a real life recluse. Never leaves his house except to be driven to doc appointments. Always a challenge. Took 4 years to convince him to get his, what he believes are his perfect eyes, tested. Two ophthalmologists said they couldn't test him. Staff at this Visionworks was wonderful!! Front of store staff were both friendly and helpful Tech was obviously knowledgeable and quiteskilled, and very, VERY patient (Example: it took 4 tries to get his first eye lined up for a camera. First three time his ear was closer to the lens) The ophthalmologist was VERY professional. When I explained the situation he said it was not a problem. And after several attempts to get my friend to read the letters out loud, it wasn't!! He modified his exam so his patient could understand what to do. So now my friend knows he has advanced cataracts and also needs prescription glasses. In about 3 months I think I can persuade him to get glasses We will be back. This entire staff may not fully understand what their professionalism and patience means. Soon, because of their efforts, an elderly, multiply disabled man will experience a dramatically improved quality of life!!! Thank you'!!!!!

We have been to several Visionworks. Last one Harrisburg, Pa. They said they can transfer his old…read morescript over. I'm hoping to get him glasses today. But that will only happen if they have his lense script in. Well he is out now and they would have to send lenses out... so oh well gotta go. Leaving town tomorrow. We tried. Eye exam is done at least.

I have not received better customer service anywhere else. I have had glasses made here for the…read morelast 4-5 years. I have had 3 pairs of my glasses and two for my daughter in the last 3 months. This location has exceptional people working for them who care about customer satisfaction. I am extremely happy with my experience here and will return for repeat service in the future.

Your mileage may be different, but I will never let this office do another contact fitting/exam…read more When I called for an appointment I asked what the fees would be for a fitting. I was told it would be approximately $200 - $250 depending on my insurance. I was not impressed when I arrived nor during the exam. It seemed like I was back in the 70's. It's probably just me as I expect more for my money. Well, I was charged $143.00 for the contact fitting plus $19 for an Optomap minus a $31 discount. Okay, no one works for free, but when months later I get a bill for an addition $76.83 I have to question the viability of this office. My insurance was charged for a refraction procedure which I declined. You may have better experience, but Epic Vision Mission will not be my provider ever again.

I've seen Dr. Davis and Dr. Beetles, and they were both good. Very informative, explained what they…read morewere doing and what they saw, and allowed me to make informed choices when there were some to be made. Also, they'll adjust your glasses at any time. My frames have stretched some, and I waited until my appointment to ask about it. They said next time, just stop by and they'll do it right then! Good to know, especially considering I didn't purchase my frames there.

I have been going to this specific location for quite a few years, once a year for a specialized…read moreeye test with 2 special machines that not many optometry places have. The staff is always nice and it is clean. I am usually able to get scheduled in a reasonable amount of time. The only reason I gave a four is that the machine has went on the blitz several times in the middle of the testing. They have gotten it worked out during those times but I despise the testing because it takes longer than a typical test so I've had to prolong the testing.

Wow. I think this is the best "doctor" visit I have ever had! Dr. Connor was amazing and…read moreenthusiastic during my visit with him. I hate to let my yearly exam visit covered by insurance go to waste so I make sure I stay on top of my eye care! From the front desk, to the optometrist assistant to the actual optometrist the service here is unmatched! Truly makes me wish it was a thing that occurred more, is twice a year too much? Maybe one day we will live in a world where we can utilize insurance as much as we see fit ‍ I brought some glasses that I got here last year to have repaired and my warranty covered a whole new set for only $50. The original price for the frames and lens were about $700 altogether. It's definitely expensive to have visual acuity, but I think we can all agree it's a source we all rely on to maneuver through our daily lives! Eye care providers are the real silent heroes and I'm thankful for everyone's service provided during each visit. Located in the Shawnee Crossings right next to Chipotle, be sure to visit Vision Care Associates for the whole families eye care needs.

Vision Care Associates is an amazing optometrist office! People there are abundantly friendly and…read moregenuinely helpful! For repeat businesses especially during a transition into contacts, it was extremely nice to build rapport with the people there even when it was just over the phone! Special props to Q, Steph, Loren, Lauren, Maeve, and Meg! I spent about a month on and off with this practice and I felt welcomed every single time. They make sure to make everything easy on your end and will spoil you rotten! Love you guys and hope all of you have great lives!

Very friendly, jovial staff. They joked with me they had the ability to "save my relationship" and…read moreyes they did!! I broke my girlfriend's beloved sunglasses and without question they repaired them in fast order. Much to her joy she has them back repaired like new!

My experience at Optical Innovations has been perhaps the worst example of customer service I've…read moreever received. And I don't write these reviews lightly. I am a repeat customer, and after buying my second pair of glasses, bringing my total expenditure at Optical Innovations to $1,000 in the space of about 4 months, I wanted to return a pair of frames that were so uncomfortable I truly couldn't wear them. The retail price of the frames was $75, and, as you might imagine, that probably represented an investment of about $35 (or less) for Optical Innovations. They finally agreed to "break" their policy and accept a return after 30 days of thinking about it. This process required three phone calls on my part and one trip to the store to actually give in, pick up the frames, and keep them myself - which offer they refused. Then, they told me, repeatedly, that they mailed me a check representing a refund. After six weeks went by without receiving the check (by the way, they are about 10 blocks from my house), and multiple phone calls, I again wanted to just pick up the frames and move on. They refused to allow me to do that, and in fact, hung up on me when I called. Imagine my surprise to receive, finally, a week ago, a check representing payment for the returned item. Which, by the way, I'm pretty confident they sold to someone else, which is why they wouldn't (and couldn't) give it to me when I asked for the glasses back. For me, this wasn't about the money - it was about a horrifying example of a complete and total lack of customer service. For a sum of $35 or less, they were perfectly willing to ruin any chances of an ongoing relationship (and I buy glasses, often, as does every member of my family). They lied, then lied some more. Then hung up on me when I called -- and finally -- when I was almost beyond caring, capitulated and send me a refund. In this instance, everyone is a loser. I lost the ridiculous amount of time and energy that dealing with them - over this trivial issue - required of me. And they lost all credibility and the chance to ever serve me again, in any capacity. Sadly, as I began to ask around after receiving this kind of treatment at Optical Innovations, many similar stories surfaced. In sum, my advice for those for whom great customer service is as important as great eyewear, that you avoid Optical Innovations at all costs.

Melody, at the main branch at 75th and Antioch is wonderful. She is such a great asset to the shop…read more Her knowledge and willingness to help you find that perfect frame. She has helped me many times find the perfect frame. Giving her honest opinion has made me feel good about that next new frame I will try. I have been a customer since the late 1960's. I will always come back!!

I've been getting prescription eyeglasses at this location for at least 10 years. They have a nice…read moreselection (not a lot of fancy designer frames, but a nice selection) and are always very nice and helpful. After doing some comparison shopping, I find their prices are quite reasonable and competitive, and they stand behind their work. One time I went in with a new prescription and wanted new lenses in my old frames as well as a whole new frame/lens combination. I asked to have transition lenses in both frames. I guess I didn't know enough about transition lenses to realize that they darken on cloudy days as well as sunny days. After having them for a couple weeks, I was very frustrated and decided I wanted regular lenses in one pair, so I went back to Gerry and they changed exchanged the lenses at no extra cost to me. Another thing...I've recently been obsessively shopping for new frames, really wanting to change my look. I have been to dozens of optical shops around the KC metro and even Lawrence, Kan. I'm amazed that some shops have hardly any mirrors and terrible lighting. Are you kidding me? I would think that big, well lit, accessible mirrors would be standard at optical shops, but apparently not. The Gerry stores are designed so you can actually see what you're looking at as you make a decision about what you'll be wearing on your face every day.