Cute little shop. They had a good amount of frames to choose from. You can also get your eye exam…read morethere too. But what made my experience so wonderful was Bee. She was amazing. Greeted me and told me about the frames and getting eye exams there. She also explained what makes the glasses so special. Again Bee was great. So make sure to stop by

I came in on April 27th for a glasses and contact exam. My contact prescription had expired and I…read moredesperately needed a new one. Dr. Jordyn Flemons suggested I try a different brand and said she would order trials before issuing my contact prescription. I aggreeded to this and had explained that I was leaving the country in a few days and would not be back in Texas until August. I confirmed that my parents would be able to come into the store and pick up the trials to then send to me so I would be able to test them out, that way I would have the new prescription with the new brand and be able to do a full order and have them by the time I get back. It has been over a month with ZERO CONTACT. No emails, no calls and no updates. So on May 31 I called the store to check in...only it's not the store but a call center who said they have no way of reaching the store or doctor directly. They also confirmed what I already suspected, no order for trials was ever placed. Dr. Jordyn Flemons lied to me to my face about ordering this. She knew I was down to my last pair of contacts and knew how important this was. I've been waiting for over a month for something she never even did. What's worse is I would have been more than happy just sticking with the brand I've used for the past 5+ years. I asked the man from the call center (because can't ask the doctor directly) if I could just have the basic prescription so I could just order contacts, I need to wear contacts each day and at this point not going to have any. I wear monthly and have already overworn them. He said no. So Warby Parker charged me for a glasses and contact exam, gave me a glasses prescription, did all the things to test contacts and lied about actually giving out a contact prescription. What concerns me the most is the fact there is no way to contact the doctor directly, not even an email. I've been using Warby Parker since 2019 and will never order or shop with them again. I still want my contact prescription but they refuse to connect me with the store to even get what I paid for.

From out of town and I broke the plastic nose piece on my glasses and they replaced both so they…read morewould match at no charge. Definitely a life saver!

Monica is amazing at Presidio Towne Crossing. Over the last 3 years she listens, reviews insurance…read morebenefits, and finds the right fit for each customer. No matter how busy, she makes time for each of her customers. We'll groomed in company policies, understands the insurance process, and helps customers feel assured of each purchase. I've purchased 4 pairs of Prada glasses from her. And loved each pair. Ms. Monica, thank you!

Dr. Farah is very professional and answered all of my questions. Other doctor offices made me feel…read morequestionable about the questions I was asking but not here! Front desk lady was also very kind. Will be coming here for all my future exams!

Doctor Farah Lakhani was great and personable! The doctor's office is right outside target store…read moreand is separate from Target Optical. The associates at the Target Optical were are rude. These associates can use more training to learn what customer service is. After my visit with the doctor, I went to order my prescription, the target optical associate literally held her index finger up telling me to wait. Rude! When my turn come to select frames and all, I had what I like and told the associate that I just need something simple and affordable computer glasses that my insurance would pay for. I ended up paying $95 more because the affordable ones that I wanted was "too small" according to the associate. I wonder if the associate got paid more for upselling.

They were so nice! And I was actually shown how to get both contacts in!! Dr. Hoang was very…read moreknowledgeable and helpful! Everyone was super friendly!

The only positive aspects of this place are the friendly receptionists and the helpful optometrist…read more However, my overall experience has been extremely disappointing. I won't name names, but the eyewear ordering process has been a complete disaster. I ordered new lenses for my existing frames, and here's what happened: 1. The lenses didn't fit my frames, even though I left them there. I waited two weeks for a reorder. 2. The reordered lenses arrived, but they were not the transitions I had requested. Another reorder, another two-week wait. 3. When the lenses finally arrived, they had been shaved down too much and didn't fit properly--yet another reorder and another two-week wait. To make matters worse, I later found out they had actually received the lenses on March 10th, but no one informed me. It was only when I followed up on March 19th that they finally located them. Throughout this ordeal, there were no updates or follow-ups. After this experience, I'll be taking my business elsewhere--I've heard great things about Costco.

Shalon and Nik are absolutely amazing. Not just friendly but great at their jobs. I'm not the one…read morethat needed glasses, but my boyfriend left saying it felt like he could "see in HD!" He's older than me, but when I need glasses, I'm coming to see them!

If I had known that the exam would be a "remote zoom call type exam" I think I would have canceled…read moremy appointment. When I got my glasses they seemed okay in office but when I got outside, I had trouble seeing things clearly. I took them back and was told they were the right prescription. Rep said it could be the atmosphere causing you not to see clearly. (If that is the case I can't help but wonder why an older pair of glasses worked fine. )

I have gone to America's Best at the Overton location for a few years now. They are a pretty…read morestandard operation, a clean facility, they work well with my insurance, and they offer a quick and easy process to get your contacts and glasses. My recent visit was particularly pleasant though, in that assistant Destiny offered some outstanding customer service! She walked me through the process, offered good understanding of what each test does, and was very personable! You can't ask for more than that. I'll be back because of her.

Was told I had to wear a mask; however, there were at least two people who weren't wearing one. Not…read moresure what that was about. Beyond the mask issue, I had a good experience. The doctor seemed genuinely concerned about my overall health. Apparently my prescription changed quite a bit and was advised getting checked out by a medical physician. I'm comfortable enough recommending America's Best to others.

Had a really great experience with this location two years ago, but.... this year was so bad. New…read moreowners maybe. Original appointment was scheduled for last week, they then said that they needed to reschedule, which was fine. Rescheduled for this week, they then canceled that appointment due to ice on the roads, ok fine. BTW, the roads in our area were fine, I ran several other errands that day and experienced zero ice / snow on the roads. Made it to the new 2:00 appointment time 5 minutes early, receptionist was snippy. They took me back to the exam room and did some preliminary testing, that girl was super nice, but sat in the room until 2:53 waiting for the optometrist, so I left. They send you a text warning about not being late to your appointment, I get it. But do NOT let a client sit in a room waiting for 50ish minutes or even 30 minutes.

I haven't been to a doctor in so long that made me feel so comfortable. And by that I mean the…read moreentire staff. From the ladies at the front desk to the optometrist herself, I've been coming here for quite some time and I've had nothing but genuine experiences every time. It's so comforting knowing that while I've had some vision issues I've been able to rely on this office to help me navigate through how to take care of myself. I appreciate the doctor and the sincerity of the staff every time I visit. Can't say enough about these folks.

SUCH A WONDERFUL EXOERIENCE HERE!! They successfully transitioned my son to contacts after several…read morefailed attempts elsewhere! The customer service was unbelievable and the doc spent the extra time to ensure they were successful! Can't say enough positive things here! WE WILL BE BACK WITH THE REST OF THE KIDDOS! Well worth the 20 minute drive from Benbrook, TX!!! Also, the building and rooms were absolutely beautiful! This place was not a franchise, but ran by the docs who run it....and it shows how much they care!!! KEEP THIS ONE IN YOUR POCKET TO BRING THE FAM!!!

I am so upset, they didn't tell me that they changed insurance and after I paid $147 for my initial…read moreexam, they charged me an additional $225 after my visit. I will never go back here and i don't recommend you do either. I did call and talk to the billing department and they said they would take care of it, so they sent it to a collections company to get their money. Totally uncool!