I had an appointment for an annual eye exam, but was also recovering from a stye. I told the person…read moreon the phone this. When I saw the doctor he actually YELLED at me because I didn't know whether I was there for an annual checkup or a medical exam. He left the room, went and checked with his staff who apparently told him that they had told me to come in and they would figure out what type of visit it would be when I got there. He came back in and apologized but I could tell he was still angry. Totally inappropriate reaction! The office staff was absolutely wonderful, but I will never go there again.

I really liked this place when the patriarch of the family was the eye doctor. However I think in…read morethe past five years it's gotten really sloppy. I don't have a lot of confidence in these guys anymore Totally random business hours. It took me three trips to actually find them open so I can pick up a pair of glasses. I understand that sometimes medical offices have sort of random hours but they are also operating a retail establishment and for it to be closed on for example, the third Thursday of the month, is just ridiculous.

I took in RayBan frames to have the lenses replaced and they lost them or one of the employees took…read morethem. Hailey tried to tell me these cheap frames I got back were the same ones I took in. Not true. They don't even fit my head (too small). Brand new. My frames were worn as they were my favorite sunglasses. I am furious. Hailey tells me they should have collected the money up front but for whatever reason they only collected fees for one pair of glasses when I brought them in. The first frames came back in about 4 weeks and when I asked about the sunglasses I was told it would be another 2 weeks. When I went in to pick them up, I had to remind her I needed to pay or she wouldn't even have collected the money. This is all very suspicious. I think they lost them or decided to take them for themselves. I am furious Hailey would even try to pass the cheap frames off that I received back. Very upset

Dr Anderson has always been extremely helpful, and solution focused when I've come in. I highly…read morerecommend West Ada Vision for providing our eye care services.

Great help and listeners, always my go-to when it comes to my eye care. The building is beautiful…read moreand makes you feel comfortable, staff is amazing and always kind.

This office was recommended by several coworkers. I am so glad I decided to give them a try! It…read morereally felt like the entire office staff had my best interest at heart and I didn't get the pushy sales pitch I am used to getting at other optometrist offices in the area. Give them a try!!

Got some glasses here a while back. My frame broke and the lens fell out the other day. Went in to…read moreask if there was a warranty or if they could help. Young lady didn't hassle me about purchase time period or anything. Just said it needed a new screw and if I would take a seat it could be fixed in a few minutes. Great service, no charge for the fix, and I was on my way in less than 5 minutes. I originally came to this location after the VA couldn't get my prescription correct three times! The optometrist here got it right without any issues.

Walked in with a prescription and just needed a new set of readers and was immediately greeted and…read moreassisted by a sweet employee who helped me with my order. Easy, simple and didn't try to upsell me anything. Definitely recommend this location.

I have been Tremendously impressed with the folks at Vision One. I recently started seeing Dr…read more Fronk after getting frustrated with how many doctors came and went from the office I was going to previously and after having a very difficult time getting my new lens order properly filled for my glasses there. Dr. Fronk came highly recommended and provided a thorough exam and was a very personable professional. I continued to be impressed as I moved on to picking out new glasses frames. The selection was great and the staff was very helpful, James in particular. I've now worked with James to pick out both glasses and sunglasses and he has been so tremendously helpful in helping me identify the glasses that fit me best. He has also patiently adjusted every pair so they fit just right. I can't recommend Vision One enough!!

Dr. Fronk has been my husband's optometrist for years! He's kind and attentive! He takes time with…read moreyou as a patient to compare past and present issues that need to be dealt with. He is very detailed and makes sure that your eye care needs are taken care of. If you're looking for a great and compassionate optometrist, Dr. Fronk is your guy! Highly recommend him.

Seriously, I came to write a review on this place, and figured there would already be a ton of…read moreshining reviews! How can I possibly be the first!? Oh yeah, we're talking about Boise here - get up with the YELP, Boise! Well, if you need any eye care at all, this is absolutely the place to come. I was a patient of Dr. Cleverly for years, and he was always so thorough and professional. I was always confident in the accuracy of my prescription and the care I received. I'm super squirmy about my eyes, and he's always patient. Since moving out of state, I have looked far and wide for an optomotrist that could stack up. Comparing these other guys to BVC has made me realize what a gem this place really is. The gals that help out with frame fitting and ordering are amazing, its always clean there vs. some of the places I've been with a bunch of old dusty frames on the wall - and the selection is up to date and amazing! I have NEVER walked away feeling uneasy about the frame I'm selecting - you know, wondering if something way better is to be found elsewhere? Nope. Super happy, and I always get compliments on my glasses. Even since moving away, I have come back to BVC when visiting family in Boise to order my annual glasess covered on insurance. I always get the most friendly and warm service, and always find what I'm looking for. I don't know everyone's names, but I will say that just today, Vicki took 15 minutes over the phone to help me get a pair of sunglasses that I'm hoping to pick up when I come to visit soon. Who even does that anymore? This was after calling at least 8 eye places in my vicinity, none of which carried the brand I need, and if they did were not willing to order the exact frame I want without removing my insurance frame allowance benefit from the sale. WHAT? I pay so much for insurance so that I can get the glasses I want and need, and Boise Vision Care goes above and beyond to help keep customers happy and coming back.

One of the most frustrating experiences I've had with any healthcare provider. I went in needing…read moreprescription safety glasses for work--something that's not optional, but absolutely essential for me to do my job safely--and the whole process has been a mess from start to finish. There's been a serious lack of urgency, poor communication, and multiple delays with no clear answers. When something is this critical, you expect a higher level of professionalism and attention to detail. Instead, I've been left waiting, following up constantly, and still don't have what I need to safely do my job. What's disappointing is that this could easily be a five-star experience with some basic improvements. Following through on client requests, setting clear expectations on timelines, communicating proactively about delays, and treating urgent needs with the priority they deserve would make a huge difference. Patients shouldn't have to chase down updates or feel like their situation isn't being taken seriously. I was told my glasses would be ready in two weeks and we're rolling on five weeks now with no other answer other than the lab messed up. There's definitely potential here, but until that level of accountability and communication is in place, I can't recommend this office--especially if your needs are time-sensitive or critical for your work. They actually had the audacity to explain to my wife when she questioned where my glasses were, that I added a bunch of additional services to my glasses. Let's get one thing very clearly understood, all of the services that I had added, were recommendations! It's not like I walked off the street and demanded these things be done. They are actually services offered by this facility. I have zero issues reversing this review and turning it to a five star review if they could just follow through with what "they sold me"!!! It honestly just feels like my situation isn't being taken seriously, which is honestly unacceptable given what's at stake. If you need something important handled quickly and correctly, I'd strongly recommend looking elsewhere.

From entering the building to service, everyone was amazing. Great help. Happy with the glasses,…read morethe prescription was perfect.

On January 23, 2025, I visited Tree City Eyecare in Boise, Idaho, for an eye exam with Dr. Jeremy…read moreBall. Since I do not have vision insurance, I paid for the visit out of pocket. During the exam, Dr. Ball informed me that my prescription had changed, with my left eye's measurement shifting from -2.50 to -7.50. He also did not compare my old prescription to my new one so I could compare the 2. After returning home to Tennessee, I took my prescription to Sam's Club in Bristol, Virginia, to have my glasses filled. I ordered a regular pair of glasses and a pair of sunglasses, totaling nearly $600, and let's not forget about the 1.5-hour drive each way from my home. When I picked up my glasses, I tried them on as usual. While I could see well for reading, my distance vision felt hazy, as if I were looking through a cloud. The staff suggested I wear my old glasses for the night and give my eyes a chance to adjust. I followed this advice, but the next morning, I still experienced cloudiness with the new glasses. After wearing them all day in an attempt to acclimate, I covered each lens to check for clarity. I found that my left eye was significantly blurry, indicating that the issue was with my new prescription glasses. Consequently, I scheduled another eye exam in my local area, which I also had to pay for out of pocket. The new doctor conducted a thorough examination and concluded that my prescription had not changed at all. This meant I would need to make another three-hour round trip back to Bristol, Virginia, to have a correct prescription filled. Additionally, I realized I would not have needed to order new sunglasses, as I already owned two pairs that were suitable based on my existing prescription. On the other hand, I do require new regular glasses, as my current pair is scratched and approximately five or six years old. After my recent eye exam, I contacted Kelly, the manager at Tree City Eyecare, to explain the situation regarding my prescription. She informed me that she couldn't assist me immediately but promised to consult with the owner, Dr. Jaimen Dixson, and get back to me the following day. When Kelly called the next day, she relayed that the owner would not take any action. I expressed that I was not seeking a full refund; I only requested reimbursement for my second eye exam. I explained that I had incurred over $800 in costs when it should have only been around $430, not to mention the inconvenience and travel expenses involved. Kelly suggested I return to Idaho for a re-examination, but I declined. I offered to show her my receipt and the new prescription as proof that I had been misdiagnosed and that it was unreasonable for them not to cover my new eye exam. I emphasized that this situation reflects poorly on their business practices, as I am a business owner myself.

I love Hollingshead Center. They were so friendly and knowledgeable. My husbands cataract surgery…read morewent flawlessly and now he has 20/20 Vision . Wooohoooo for Hollingshead !!!

I enjoyed going to Hollingshead Eye Center this past week. Everyone especially Dr. Woolf was…read morewondering. Looking forward for Dr. Woolf to remove my cataracts. I would not trust anyone else !!!

Dr. Iwasa is the best eye Doctor I have ever seen. Not only did I get a standard eye exam, but he…read moreknew more about my more intricate eye issues than the specialists I have had to see for them! Our whole family sees Dr. Iwasa now and I wouldn't trust anyone else!

Dr. Rainey was so nice and very knowledgeable! He was personable and more than willing to answer…read moreall my question. Also, Sam at the Costco eye counter went above and beyond for me. I had forgotten my Costco card when ordering contacts and she dug into my chart to find the number, as well as gave me estimates on my insurance. She made my life easier that day after something that was my mistake, and I am so grateful! Thank you Dr. Rainey and Sam for making my day a little easier!

Dr. Schilling and Deanna make this place feel like your home. You walk in and you instantly are…read moregreeted with smiles, laughs, and comfort. I discovered this place during a summer neighborhood party. The moment I walked in I knew I needed to move eye doctors. I asked a million questions to Deanna about the new business, what insurance they accept, and also if I could have a chocolate. Just like at home! I also now call and Deanna knows exactly who she is chatting with and thankfully she always gets me in for an appointment. I think the thing I like the best about Barber Town is obviously the small town eye doctor feel but I also love that they are everyday people. I feel like I have known both for ages, like I have grownup visiting for my eye check every year. The place is clean, hip, and welcoming. I never wait long, or at all. During busy Bown Crossing times, I can see parking being difficult but I go around 4:00 pm and it hasn't been a problem. I would like to compare this college for some reason. This isn't a college where you are a number, this is a college with small class sizes where the instructor knows your name and your stories. It is the best! Now go get your eyeballs checked already!!

It's been well over two years since I've gotten an updated prescription and being new to the Boise…read morearea, I needed a new eye doctor. The staff at Barber Town Eye care were incredibly pleasant and accommodating over the phone when I made my appointment and checked to see if my insurance had kicked in. At the actual appointment everyone was welcoming, fast, friendly, and efficient. Dr. Schilling was professional, funny, and personable. I walked out feeling like I had 4K High Definition vision. They made sure my new pair of contacts felt right and I walked out a happy customer. I highly recommend Barber Town Eye Care!