They have won me over after 20years of going to Eyemart. My script is extreme enough eyemart would…read morehave had to send them out anyway for a minimum of 1 week so I figured I'd try these guys for more then just the eye exam this time, took these guys 10 days and between the customer service and the variety of glasses, which I never knew I needed an extra wide and after receiving them they fit better then any pair I've ever had from there competitor. I'm hard to get to change my ways and americas best just won over a customer for the next 20 years. I did not catch her name but the same employee helped me pick them out as the one who delivered them to me and she was excellent! I couldn't ask for a better experience!

Great customer service!! The interaction between employee and customer was well received.read more

Everybody here is awesome. They are so good about helping to choose the right frames. And they…read morewill tighten frames for free long after the purchase! Christina helped yesterday and she was wonderful.

I only come to this place because of Dr. Clement. He is my favorite! He has been my eye doctor over…read morea decade. He's very professional and knowledgeable, he answers any questions and problems I have. The place have so many selections of glasses, employees are very nice. The place is clean and bright.

Now that we've reached the age with Medicare and Humana covering our eye care, we were given a list…read moreof eye care specialists to choose from. We chose Family Eyecare Specialists, in Nampa. We had already been to two other places in town to purchase eye glasses from and walked out. Maybe it's because of our age, we just expect better customer service and as we've experienced lately, it's just not there anymore. The front desk greeting was fair to Midland. It felt like they were bothered that we showed up. We were told to look around at all of the frames and someone would be with us shortly. As we perused the displays, they really don't list the prices on their frames, just code numbers. We finally found a couple of frames and then we were greeted by their sales representative. Then here comes the craziness. To get all of the additional options for your eyeglasses, my cost was $990 for one single pair of glasses. Insurance did its job in getting me these glasses for free, but seriously folks, $990 for glasses? I bought a no nonsense pair of frames. They weren't even a famous brand name I recognized and they were $320. That just crazy, it's just plastic. Well, we were finally done. Now the bad news. It's going to take them 3 weeks to get my glasses made and sent to the store. That's way too long. Everywhere I've ever shopped in the past for eyewear has only taken them about 1 week to turnaround and get them back to me. 3 weeks is way too long to wait for eye glasses in my humble opinion. I'm on the fence here. This was our third stop for eye glasses. We almost walked here too, but we caved in and just wanted the madness to stop. We just wanted eyeglasses, nothing more, nothing less. I really can't recommend this facility. I wasn't really impressed at all with their service team or their selection of eyewear. They only seemed to carry overpriced name brand frames. And don't think you are going to find something really splashy or something trendy with a lot of color here. This was all middle of the road boring frames. Just because we get older doesn't mean we don't appreciate style and color. Parking was easy, this shop is in a medical building on the first floor. Get your wallet out, this place is very expensive if you don't have great insurance coverage!

All i can say is AMAZING from the check in process and the reception desk up front all the girls…read morewere amazing and super friendly. Was then met by Dr. Farris he was amazing and very patient with me trying to figure out what was better between 1-2. After we were done with my prescription needs I was met by Kennedy (hopefully that correct spelling if not sorry!) she went over the payment and helped me pick my new frames and was so friendly and polite. So glad I found this group of friendly and skilled people.

They could not find my VSP insurance and I ended up having to pay for the eye exam out of pocket…read more After multiple hours wasted with phone calls with VSP provider, they eventually reimbursed me for the exam. Their "system" still can't find me. The Dr seems fine. Front desk staff ok. The gal told me to come in for another appointment in order to get a "trial" contact lens. Never have had to do that elsewhere in my 30 years of wearing contacts. Just don't waste your time here.

We came here for an eye exam for my daughter. Everyone was very friendly, and they were very…read morethorough on the exam. The prescription didn't change much, so the doctor said we could just wait til next time to get new glasses if wanted to. Usually when I go to the eye doctor, they are trying to upsell me on everything, from exam options to frames! It was refreshing to have a doctor spend extra time with us on things eye exercises she can do at home, what to not order next time, and if certain options would even be worth the money. So happy to have found a great doctor for our family!

Great service, friendly and fast. Great frame selection. They accept Eye Med. Insurance. I was…read morereally pleased with the whole process.

DO NOT GO HERE FOR GLASSES!!! I went for a prescription and glasses on August 14th 2026 - they said…read moreI would have my glasses within 10 days, and they would call me. They never did. I called them. I picked up my glasses - the prescription was wrong. Had to go back in for another scheduled exam - oops, your prescription is wrong. They said I had to wait but they would rush them - lie. I called a couple weeks later on Monday (last week). "Oh, uh, they aren't here," was the lady's response. She called me back and said, there was a glitch but they will arrive on Wed. or Friday at the latest they will call me - more lies. Today is Monday (Sept. 21) they STILL DON'T HAVE THEM AND DO NOT KNOW WHEN THEY WILL ARRIVE!!!!! I said, just cancell it and refund my $212 - she said the manager said no. Meanwhile I cannot see!!! I got charged $212 for glasses I do not have!!!! I have been lied to, and they took my money and I still have no glasses!!! I now do NOT want anything from this horribly run "business" and I WANT MY MONEY BACK IMMEDIATELY!!! DO NOT GO TO EMERALD POINT!!!!!​

Family Eye Care Soecialist is only 5 minutes from my home in Middleton, which is always a bonus! I…read morewas referred here by my sister-in-law, who had nothing but great things to say about her experience, so I decided to give them a try. From the moment I walked in, everyone was kind, welcoming, and smiling. The staff genuinely seem happy to be there, and that positive energy really shines through in the way they treat their patients. One of the reasons I ended up scheduling my appointment here was because of an issue with my favorite pair of Porsche sunglasses. I had taken them to another eye care office in Meridian after they lost a screw. Unfortunately, they installed the wrong screw and never mentioned that they didn't have the correct replacement. When I put my sunglasses back on, they fit completely wonky! I was mortified. Needless to say, I immediately canceled my appointment with that office and scheduled one with Family Eye Care instead. Thankfully, they were able to fix my sunglasses properly, and I couldn't be happier. They say things happen for a reason, and in this case, it led me to finding an office that I genuinely enjoyed. Family Eye Care was clean, inviting, and aesthetically pleasing both inside and out. The landscaping was beautifully maintained, and I especially loved the indoor fireplace. It wasn't on during my visit, but it's a lovely touch that I'm sure feels extra cozy during Idaho's cold winter months. Dr. Kendon took great care of me and took the time to explain the value of an eye test I was initially hesitant about. I appreciated that he educated me on why it was important rather than simply recommending it. They also have a great selection of eyewear with plenty of options to choose from. Overall, I had a wonderful experience and can absolutely see why my sister-in-law recommended them so highly. I look forward to sending my husband here as well and would happily recommend Family Eye Care to anyone looking for quality eye care in the area. "Sometimes things really do happen for a reason."

My wife had a frustrating experience from a totally different provider that resulted in glasses…read morethat didn't solve her problem. Dr. Seamons and this office were recommended by 2 family members who are patients there. From the front desk to the associate staff to Dr. Seamons to the optician, concern to correct the situation was paramount. The office is knowledgeable and totally professional, and I'm now a patient there because of our family's excellent experiences.

amazing friendly, courteous, and quick. Highly Recommended and very convenient to those living…read moreKuna.

Yher are amazing ! They always make me feel welcome and…read moremake sure my prescription it spot on.

Great experience and every staff member was so knowledgeable and reassuring. When I came for my…read morefollow up after surgery I was reading 20/20!

There is NO EMERGENCY care. And no way to leave a message for an On-Call doctor, so I doubt there…read moreis one. My husband has surgery on a Friday and on Sunday we are in the Emergency room. The "emergency number" says leave a message.