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    Visionworks

    3.2 (26 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    Recommended Reviews - Visionworks

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 days ago

    Dee made learning how to put in and take out contacts so much easier. I had a great first time experience!

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    5 months ago

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    3 months ago

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    10 months ago

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    2 years ago

    they are great efficient kind and on task they remember there clients customers service is awe

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    Very good service but the front desk workers need a attitude check very disrespectful other than that service was good

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    4 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    We appreciate the review!

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    6 years ago

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    We're so happy to hear this, Nate! Thanks for sharing your experience.

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    5 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    We apologize for the issues in service! We appreciate the review.

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    6 years ago

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    9 years ago

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    9 years ago

    Latisha Moore gave me the best customer service that I've ever received here! It was an unanticipated surprise!

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    12 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    Ask the Community - Visionworks

    Review Highlights - Visionworks

    Denise Kelley was amazing, I was having issues with insurance and she helped me out so much.

    Mentioned in 3 reviews

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    3.9(17 reviews)
    6.4 mi

    We had a great experience! Carl D, He was very professional, efficient, and got us in and out in a…read moretimely manner. What really stood out was his attention to detail and customer service. We were dehydrated, and before we even had to ask, he kindly provided us with water. It's clear that he genuinely cares about his customers and goes above and beyond to make sure they are comfortable. I highly recommend his services and would definitely return in the future!

    I bought 2 pairs of glasses from the Cookeville Tennessee store along with the replacement…read morewarranty. Both frames broke within a few months. When I asked for a replacement I was told I should try going to a jewelry store to see if they could repair the frame. Really, I should go to a 3rd party and pay to have your defective product fixed? They reluctantly ordered me a replacement frame. After this one of the lenses developed a defect. They ordered me a replacement. When the lenses came in they texted me the lenses were ready. I brought my glasses in and they installed a pair of bifocal lenses. I tried them on and noticed they were not trifocals as the originals but bifocals. The woman helping me seemed genuinely surprised that I didn't want the bifocals. I insisted she reinstall the blemished trifocal lenses and order me the correct lenses. The store phoned me several hours latter telling me that they could no longer give me trifocals with the Transitions lenses. So I opted to live with the defective lens. The warranty covers one time replacement. Both of my replacement frames broke approximately a month after the initial replacement. I have worn glasses for over 30 years and have rarely had an issue before these. Absolute garbage for a product, four broken frames and one defective lens, all within the year warranty period. I would steer clear of this store.

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    Visionworks - optometrists - Updated July 2026

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