First time to Warby Parker. I went in hoping to get the nosepads on my glasses cleaned/repaired,…read moreand the ladies there helped me so much and ended up deep cleaning the area and replacing the nose pads. I walked out with brand new nosepads and I'm grateful to them.

Everyone at this Warby feels relatable, compassionate and willing to give you their time of day:…read morenot easy in this day and age where the economy feels like it's pressind down on everyday civilians. What I love about Warby is that they take both FSA and HSA. They also measure pupillary distance on the spot via their in-app, staff-operated iPads. Be sure to bring in your own, updated prescription if you want to purchase glasses that day. You can always update them later, but it makes it easier on everyone if you have a digital or hard copy. Adjustments are free, and they have low-bridge varieties for all my APIA/AAPI fam out there. Remember that sunglasses and glasses frames are pretty interchangeable for whichever one you prefer: they are all just frames. There is an optometrist on site (pun intended) if you need one and didn't have a prescription. Warby also does their own contact lenses, but I haven't tried them, so I can't really tell you much about them: only that they, like their frames, seem affordable. The only slightly tricky situation is parking. There is plenty of street parking should you choose to arrive on a random Tuesday midday. I imagine there would be less so on a busy Friday evening considering the many restaurants nearby. There is a paid lot, but they were renovating it when I was there.

I have been very surprised to find that many eyeglass stores do not offer repairs in any capacity…read more After checking several, this is the first one that confirmed they offer repair. In fact, I was thrilled that they did repairs on about five pairs of my glasses, right as I was standing there. Excellent service and obviously an expertly run shop... very happy to have found them.

I sat on my glasses and broke one of my hinges. With only one pair of glasses and a license with…read morevisual restrictions I was in sad shape. With my lenses suspended from the nose cushions, I found my way to Milam's. I was saved, walking out 15 minutes later, fully rebuilt with a smile on my face. If I could only clone this customer service my bitchy resting face would be forever cured. Cudos to Milam optical

Fixed my glasses, amazing atmosphere, kind people! I am a…read morestudent from Orlando, but they treated me like a regular :)

SEE, Nashville 21st Ave…read more I'm writing this as a husband. My wife spent over a thousand dollars at SEE, and this was already her second trip driving 35 miles to pick up her glasses. One pair was fine, but the other pair she literally could not see through. Instead of helping, the saleswoman made my wife feel like it was her fault. She asked questions like, "This is a 24, do you want me to order a 25?" My wife had no idea what that even meant, and kept saying, "I just want to see." The exchange reduced her to tears. Thankfully, a salesman eventually stepped in and seemed to get the order right, but here we are nearly two weeks later and still no glasses. The worst part is the timing. This week was my wife's grand opening of her business, complete with ribbon cutting and photos. She bought new glasses specifically for that important moment, and instead had to wear her old, scratched pair. She was miserable on a day that should have been nothing but joy. As a husband, I recommend you take your wives somewhere else. The drama at SEE does not warrant their bougie glasses at high prices. I can only hope our next trip to pick up my wife's glasses is not a repeat of this mess.

Amazing!! They take their time, want the best experience for their patients. Can't wait to start…read moreordering my contacts through Visionary Eyeworks and get some new fun glasses that I've been wanting!

I had two pair of glasses that needed new frames. The old frames were bent and broken but the…read morelenses were fine. I just needed the lenses transferred. They were very helpful in this regard and accommodated my request quickly. Much appreciated!

I don't think anyone particularly likes going in for their annual eye exam, but the team at Green…read moreHills Eyecare made our appointment as pain-free and pleasant as possible. Using their online portal, I scheduled exams for me and my husband around three weeks in advance. As with any doctor, I recommend double checking with your insurance company before booking to make sure you're covered. The Green Hills Eyecare team also followed up with me over the phone after I booked my appointments to confirm all of my insurance information and medical history. The office is located on the third floor of an easy-to-access medical building, complete with free parking. We arrived and filled out some paperwork, before beginning our exams. Hayley and Dr. Waymire were so friendly and knowledgable, offering helpful explanations to any and all of our questions. Bonus ... for anyone who hates that dreaded prick of air to dilate your eyes, you'll be pleased to know this office does things a little differently! We didn't purchase new frames this time around, but Mike the optician was happy to print out our prescriptions and provide some advice for future purchases. I absolutely recommend Green Hills Eyecare if you're in need of an eye exam - we look forward to returning for our next annual visit!

I had a very disappointing and upsetting experience with Green Hills Eyecare…read more I paid almost $800 for a pair of prescription glasses. The frames looked good when I selected them, but once the prescription lenses were installed, the glasses were extremely heavy on my nose--to the point that they caused pain and left an indentation. After about two weeks, I returned to the practice. I never saw Dr. Waymer again after my initial examination and instead dealt with Mike, the optician who handles the eyewear sales. The practice took the glasses back, but I later received messages pressuring me to come in and select another pair. I was sick and then overseas, so approximately three weeks passed before I was able to return. When I finally went back with my 17-year-old daughter to choose a smaller, lighter frame, the experience became even worse. Mike appeared upset and barely spoke to me. Another staff member, whose name I believe was Chelsea/Chelsey, approached me with what both my daughter and I perceived as an unnecessarily confrontational attitude. She told me that my options were essentially to take the original glasses back that day or receive only $318 back, even though I had paid almost $800 for the glasses. I repeatedly asked them to work with me. I was not asking for anything extravagant--I simply wanted to choose a smaller, lighter and even less expensive frame that I could comfortably wear. Instead, Mike told me that if I wanted replacement glasses, I would have to pay approximately another $470 on top of what I had already paid. I found this completely unreasonable. I left the office without glasses. What concerned me even more happened afterward. The following week, I called because I wanted an appointment with Dr. Waymer. I was still experiencing symptoms from my previous visit and was also seeing white flashes in my vision. I was questioned about my symptoms and was not given an appointment. I called again on subsequent days and still could not get an appointment with the doctor. This is what ultimately made this experience so troubling. A disagreement over expensive glasses is one thing, but I do not believe a dispute with the optical/sales side of a practice should interfere with a patient's ability to request medical care from their eye doctor, particularly when reporting a new visual symptom. I paid nearly $800 for prescription glasses, plus the cost of my examination and approximately $150 for prescribed eye drops, and ultimately left without usable glasses and feeling that I was treated disrespectfully rather than helped. Based on my experience, I cannot recommend this practice. I hope Dr. Waymer personally reviews what occurred, including how my eyewear issue was handled and my subsequent attempts to obtain an appointment. After spending all this money, being treated this way, and leaving without the prescription glasses I paid for, I feel robbed. I paid almost $800 for the glasses, around $170 for the consultation, and $150 for eye drops, and then Mike wanted another $470 just to replace the painfully heavy glasses with a smaller, cheaper pair. I left with no glasses. Even more concerning, when I later called with continuing symptoms and white flashes in my vision, Chelsea and another staff member, Barbilla, repeatedly refused to schedule me with Dr. Waymer. Based on my experience, it felt as though Chelsea was doing everything possible to prevent me from speaking directly with Dr. Waymer, who owns the practice, about what had happened. Again. I feel robbed.

The front desk personnel were very rude and curt! They were deliberately taking their time with…read moretightening and fitting glasses that were purchased at this store. Also, the prescription glasses were excessively expensive to be falling apart within weeks of purchasing them.3689

Great doctors and great experience. Very thorough exam and high level service. I love my new…read moreglasses!

Benton and Jay were the reps that assisted my husband and myself today. Benton was friendly,…read moreknowledgeable, patient and, focused on our needs. Jay took the measurements for my eyeglasses. He was friendly as well. I had the WP app on my phone so I knew what I was looking for, but it's not what I got. I ordered two pairs of glasses. Sunglasses and regular glasses for seeing. The facility was very clean and all associates were attentive to customers. I would highly recommend this facility and I will always purchase my eye ware from Warby Parker.

I've been a loyal Warby Parker customer for 5+ years - and the folks at this location are serving…read morethe brand well! My husband and I recently stopped in to update our prescriptions and order some new frames - and they had us in and out in 30 minutes. If you've new to Warby Parker, I actually recommend utilizing their "home try-on" service on their website. Certainly you can go into the store and try on as many pairs as you want ... but why would you do that when they'll ship five pairs to your door for you to try for free?? We've always brought outside prescriptions into Warby - but I appreciate the fact that they have an eye doctor on-site. Some vision insurances are accepted ... definitely double check their website or call the store for more details on your specific policy. I'm pretty particular about my frames - and usually just re-order the ones I'm currently using with an updated prescription. While you can do this online too, we've found it's a bit easier to have a team member place your order from the store. We also recently started ordering prescription sunglasses from Warby - what a game changer!

James is awesome! I have not met them in person because my husband picks up my contacts (lucky me…read more), but they are always is so kind and ensure that I have everything I need. Love this business. Been a patient for over 10 years. Always the best staff.

I recently started noticing my vision getting blurry when reading or looking at anything close, had…read moremy eyes checked out and was able to get into very stylish frames with progressive lenses that completely help sharpen up my near vision without hindering my distance vision. Thank you so much Dr. Sonsino and your entire office for such a great experience and outcome!

Never again is all I have to say. My original appointment was in October 2024 and the only thing I…read morepicked out was my glasses at the time and during my appointment the doctor recommended what contacts I should get. So a couples months later when I was ready to get contacts I called the office to get my contact prescription and they said I was not tested for that and that I would have to pay my copays again and get another eye exam for glasses as well which did not make since I just got glasses. I went to LensCrafters and they took care of everything easily without the hassle and gave me a complimentary pair of contacts. Target optical is a scam.

I did not have a good experience. I arrived on time for my appointment, as their text read that if…read moreI was 10 minutes late, they'd have to reschedule. The staff were short and rude, not explaining how they already had my insurance when this was the first time I'd been there and I hadn't given any info. "We have it!" was all they'd say, rudely. I got the pre-stuff done with pictures etc and was told "The doctor will see you when she gets here." This was already 10 minutes past my appointment time. The doctor had not arrived to the building and yet that was the time my appointment would be cancelled. I finally saw the doctor about 25 minutes after my appointment time began. She was quiet, but nice and gave me my prescription. I asked if this was all I'd need for glasses and she said yes. I got my prescription and left only to find out they leave an important piece of info off of it. When I called to ask they said "it's a medical appliance so liability wise they can't give me that part." I reiterated how ridiculous that sounded as if there was liability in half of the prescription but not the other. (Ps. their solution was to measure my eyes myself.) If I had bought glasses from them, they'd have given me that number, but because I didn't, they can't. They only want your money, they do not want to actually do their jobs. They require photos to be done that are strategically also not a part of insurance or the same price as copays. They're literally forcing you to pay for something you don't need, that insurance won't cover, so they can make that cash. Will literally NEVER return.