Look East is a bright happy business with a good team up front and in back. They are courteous, professional, and above all empathetic. When I was in a tough spot, they helped me out with compassion, understanding, and respect, going the extra step to locate my oddball prescription and brand of contact lens and keep me seeing while I was temporarily without my lenses. I can't say enough great things about this place and its team except thank you and give them your business! read more

Overall, excellent experience, staff was cordial and helpful. Scheduling was a breeze and the text reminders useful. Pre-visit forms helped with the intake process. The eye exam experience was thorough and complete. I do wish they had a broader array of frames to choose from, I couldn't find one to my likening, however my Wife did. Overall a positive experience read more

Look East - Eyewear & Opticians Near Me - Nashville, Tennessee

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Friendly and welcoming staff. No pressure to buy eyewear or contacts. It was easy to make my appointment as a new patient.

If you wear contact lenses and clean them with a clear care type liquid & canister/case please take a moment to save yourself some serious painful implications... If it wasn't for Hannah a Physicians Assistant https://instagram.com/ascensionsaintthomas?igshid=MzRlODBiNWFlZA== At Ascension Saint Thomas Hospital Nashville, I believe I could have lost my vision! I wear contacts about 4 times a month and know to clean them, after each use. I've done so for 10Y now. It's October 2023, & I started my trip to Nashville from Fort Lauderdale. I put in my clean contacts but at the airport I noticed they were a bit cloudy. Lesson learned if they feel uncomfortable or slightly abnormal remove them immediately. Since I did not have another pair & was not in any pain or discomfort I did not remove mine. Big mistake! After flying all day and going to the Hokey Tonks, I removed my lenses that night and went to bed. In the morning my vision was very hazy and my eyes were inflamed and started to burn. Within an hour I could barely keep my eyes open or see!! My husband drove me to Urgent Care. The wait was 1.5 hours so I said we should go to the nearest ER. Just 1 of 2 visits in 57Y, I knew the situation was serious enough to warrant an ER visit. At Ascension Saint Thomas Hospital I was Fast Tracked and Hannah the PA numbed and checked me out. My pain was at level 9. She said I had cuts & ulcers on both my corneas and said I should see an Ophthalmologist or Optometrist ASAP. She had experienced such pain and knew it was excruciating. She had been to Look East and Dr. Emily Burgeon and recommended them. We immediately called and after two tries, drove from the ER to Look East in Nashville on Main Street. Two Angels in Day to the Rescue... My corneas were burned due to the receptacle /case which needs to be replaced with each bottle purchase at the least because though the liquid loses its potency in 6-8 hours, an old receptacle/case was the cause of my burns per the Doctor. I had not worn my lenses in over 7 days so there was no reason for me to think that the liquid would harm me, when 6-8 hours is the clean cycle time following which the Contact Lenses are safe to wear in a non preservative saline like solution. Turns out if the receptacle/case is older it can cause serious injury. I was started on drops with bandaid lenses to stop the searing pain. In a few hours the healing began. Because the eyes have so many nerve endings etc. they hurt terribly but conversely & thankfully they heal fast too, is what I was told. After 48 hours of rest and drops every 3 hours ... I was on the mend. This wonderful Doctor saw me before my flight back to Florida at 8:45am before the start of her regular day and said there was a 75% improvement. Her office forwarded my reports for a local follow up. I'm beyond grateful to Dr Burgon, who saw me without an appointment during her busy day and intervened to heal my very real suffering & pain. Going above and beyond doesn't happen much these days and for which this very sincere acknowledgement and thanks is most heartfelt. read more

Look East - Eyewear & Opticians Near Me - Nashville, Tennessee

Just got an eye exam and picked out two pairs of glasses... Everybody is super nice and super professional and really cool! I wouldn't go anywhere else in Nashville! read more

Best eyeglasses selection around and fantastic customer service! I really felt catered to!

Dr. Burgon and the rest of the staff are efficient, professional, and super friendly! My appointment and exam were a breeze. So glad to have them in my neighborhood. Thanks, folks! read more

The selection is beautiful and staff very friendly. If you're in the Nashville area would definitely recommend.

Happened upon this eye wear shop while in Nashville for the day! They were amazing-not only do they offer more unique brands for the midwest-they were knowledgeable and helpful--I not only purchased Krewe sunglasses (my favorite brand) I also was able to purchase regular eyeglasses! They were having a sale- so it was perfect! Alaina helped me and was energetic, passionate as well as professional! She offered her opinion and picked out the perfect pair of glasses for me! I usually travel to Chicago for my glasses--so this was an added surprise to my day in Nashville! I would highly recommend them! read more

I went to Look to get my first pair of glasses ever. The staff was the most patient while I tried on probably 30 pairs of glasses. They paid attention to the styles I was interested in and suggested similar pairs and some interesting ones as well! They explained specifics about my prescription to me and helped me make an informed decision about the lenses I was getting based on my unique issues. While I was there, I was offered a beverage and when I was leaving, I was given a coupon for a free juice at urban juicer! I also snagged a pen and a tote bag on my way out. I work in customer support and can say with absolute confidence that their customer service is some of the best I've ever received. They made a somewhat intimidating process extremely fun and enjoyable. We were all joking around about 5 minutes in! I left feeling more like a friend than a customer. I will definitely be going back for any future glasses! read more

They took my vision plan (vsp) and were nearby which was why I ended up there. They were helpful with fitting me in sooner than my original appt (called me when there was a cancellation). The optometrist was nice and seemed knowledgeable. The coowner was obviously excited and thoughtful about the way they are developing the business. The glasses options were beautiful (though pricy so I'm not sure if I'll be able to afford them), and the staff were very helpful. Definitely will continue going there. read more

Super modern, clean space with friendly office staff! Doctor is knowledgeable and patient. Walked away with a cute tote bag and free smoothie coupon from Urban Juicer next door, too! Glad to support a great local business! read more

Walked in today afternoon, got my eyes checked and ordered a new glasses. I really liked the place and everyone there. Look no further .. Look East read more

The best experience from start to finish! The office itself is beautiful and inviting, and everyone I interacted with was kind and helpful. Another review said it best - Dr. Brasfield was thorough and quick, as well as friendly. I was able to get my contacts right in the store, at a price that is comparable to other places. I am thrilled to have such an excellent optometrist's office in East, and for the first time ever I am looking forward to my yearly eye exams! read more

Very accommodating and friendly atmosphere. I called on a Monday and they got me in the very next day. Everyone was knowledgeable and willing to answer all my questions. read more

This place is beyond amazing! The selection of glasses are very modern and current. I found so many different glasses I wanted, which is rare in one store. The service was even more superb! We brought my husband's glasses when they broke. These glasses had been discontinued and no one we contacted earlier could fix them. But, these sweet people spent 2 hours working on them, successfully. We were even more surprised when they wouldn't accept any payment, telling us that adjustments are free of charge. However, this was way beyond an adjustment! This is definitely a place where we will come again for all of our eyeglass needs! YOU GUYS ROCK!! read more

My first appointment in 2018 was outstanding and the doctor and staff worked with me to ensure I got the correct contact prescription and brand. After several weeks of trying different contacts we reached Nirvana. This year I feel a different dynamic; certainly we've both changed over the year.I am now back in eye glasses. It didn't work out for me but best of luck to everyone. read more

Phenomenal experience! They were able to get me in for an exam almost immediately for what I thought could be a significant eye problem. Would highly recommend for anyone seeking eyecare specialist. Very helpful, and great at answering all questions and concerns. Great experience from start to finish. Will return ever year for my annual exam. read more

I had a great experience at Look East! I had been putting off getting my eyes checked for a while and I knew I needed new glasses. I thought I'd give the new spot in town a try and I'm so glad I did. First off, it's a beautiful space, not a typical doctor's office, so that made me less nervous. All of the equipment and technology seemed state of the art, some of which I had never seen in eye exams before, so I got the feeling that all of the results were that much more precise. Dr. Brasfield is great. She made me feel comfortable and answered all of my silly questions. When it came time to pick out new glasses, she and her knowledgeable staff were so helpful! Their selection of quality frames is excellent, and I imagine that anyone could find something they love there, no matter their taste, style or price range. I ended up with beautiful Mykita glasses that I love! Check them out! read more

This is an excellent eyewear vendor with lots of selection. If you're not sold on other more notable brands, the care and attention here is phenomenal. While I didn't receive an eye exam, purchasing an excellent pair of glasses was a terrific experience. They guided me through the numerous option and had very easy to understand pricing. I highly recommend Look East for your next eyewear needs! read more

I'm so glad that this place is here. I came in for a check up and I was really impressed! The showroom itself is beautifully designed and they have a large selection of rad frames to check out. Dr. Brasfield and the staff at Look East are super friendly, professional and knowledgeable. If you need an optimist and/or in the market for some new glasses, go here. You will not be disappointed. read more

The absolute best! From the staff and the service to the care and product section, I will never go to anywhere else. Dr. B is fantastic and really cares. She's thorough and quick. Also, the office itself is impeccable. Check them out! You won't be disappointed!! read more

Highly recommend Look East for any of your optical needs in Nashville. Awesome staff with a neighborhood feel, independent brands & extremely attentive service & communication. Whether you are searching for a doctor or just looking for some quality frames, check them out. You won't be disappointed! read more