Dr. Dow and the technicians were incredibly kind; however, the front desk associate, Tammy,…read moreunfortunately detracts from the customer experience as she was not courteous and seemed annoyed when asked questions that countered the information she shared. Although the interactions with Tammy were not ideal, I still think the overall clinical experience went well and made up for the lack of customer service.

Dr. Crim and Dr. Dow are both excellent. They take plenty of time for information and explanations…read moreand have great modern equipment. Highly recommended.

Dr Lyon's office is tucked in a closet inside the Style Eyes storefront, but don't let the small…read moreoffice scare you away. This was one of the fastest, most thorough, and most reasonably priced medical encounters I've had in a while. Because there's not a line of patients in a waiting room, there's no need for a huge staff or a huge wait. I'll definitely go back for my yearly exam. Note - this review is not for Style Eyes - only Kary Lyon. Style Eyes is a bit on the pricy side and has a fairly limited collection of frames.

A great doctor, patient, professional and kind. Helped me find the best bifocal glasses that i wear…read moreit everyday, very comfortable and functional.

This was my first time at Cool Springs Eye Care and I had an excellent experience! I saw Dr. Brady…read moreand everyone from the front desk staff to the technicians were absolutely lovely. Dr. Brady was so knowledgeable and really did a good job of going the extra mile to take care of my dry eyes. I will defiantly be telling all my friends and family.

They cancelled my yearly check-up without notifying me. I drove 30 minutes to be told my…read moreappointment was cancelled and there was no way I could be seen. I would be more forgiving if the doctors or staff were pleasant, but alas they are not.

Ok, been looking for a new Eye Dr, was never happy with my last glasses, Dr and staff. Friend…read morereferred me to Dr Thomas at New Vision in Franklin. Staff is so knowledgable and helpful! Got discount too! Good frame selection. Can't wait for my new glasses and to be able to see again!!!

Love Dr Thomas and his staff. Fast (never wait more than 5 minutes to get in) and he is so…read moreknowledgable. Really loved my whole experience. Highly recommend!!

Great staff, amazing doctors, and truly a family friendly establishment! If you're looking for a…read moreplace that truly cares about you and your health, this is it!

I had just moved to the area and one day woke up with severe eye pain. I called around and Family…read moreVision was the only place that took me seriously and went out of there way to fit me in as soon as possible. Following this, I came in for my annual contact exam. I was given many options for contacts. Overall great care and great staff.

Multiple visits and consistently good service. It's a great feeling having "Primary EyeCare" close…read moreto your home or the place where you exercise. Good doctor care helped me to recover faster and to worry less about my eye health. Dr Van Hoven was great.

I had an excellent customer experience with Jeff yesterday at Primary Eyecare located at Maryland…read moreFarms. In from out of town, with a broken pair of expensive sunglasses, and Jeff took all the time necessary to fix my problem perfectly for no charge. Excellent customer service and a friendly person to deal with. I can highly recommend Primary Eyecare.

Dr Cuthbertson and each of his staff members was so kind, caring, and patient. He patiently…read moreanswered each of my questions and seemed to genuinely care. Would certainly recommend to anyone needing vision care.

Dr Cuthbertson & his staff are welcoming. He always gives a thorough eye exam and has newer…read moreequipment that checks all facets of the eyes. You never feel rushed and he's extremely kind & caring in his approach. We have been patients at Eyedentity for two decades and are confident in our eye care. Highly recommend !

I recently updated my eyeglass prescription. Dr. Cranford took care of me on a timely basis. Glad…read moreI was referred to her.

After three years of going to an eye doctor in Franklin and having a less than stellar overall…read moreexperience, I recently chose to try out Dr. Anita Cranford. I loved her, she's straightforward and very friendly. Her daughter and her husband run the office and are also super friendly and personable. It was a great experience and I'm glad that I made the switch! Family owned and operated and I'm happy to support them, go check them out!

Very professional. Detail-oriented. Great "chairside" manner. Exam pricing is very reasonable.read more

Great optometrist! Dr. McNeely is so nice. I have been going there for years. I never feel…read morepressured to buy anything after my exam.

I'm from out of town and discovered a bump on my eye lid. My daughter goes to Dr Boone so made an…read moreappointment for me. His office got me in the next day. He thoroughly examined my eye and prescribed antibiotics and home remedies. Very kind and knowledgeable. He explained what was wrong. And the bump is now gone. Grateful for his expedience and help.

In short, our first visit will not be our last. Dr. Boone and his staff are efficient, polite,…read morecourteous, knowledgeable, and just plain nice people to deal with and to trust with our eye care needs. Thankfully our insurance did cover part of the cost of the visit (at least the exam.) And there was somewhat of a discount on the purchase of new eyewear. But as everyone knows...those fees/prices/costs are "out of the park"everywhere. Nevertheless, we will return here for eye care in the future inasmuch as we were very pleased with the service provided us today.