After my regular eye exam this year Dr. Boone asked me to come back in for a medical eval. I asked…read more(as I always do) if my insurance would cover it. Dr. Boone said it would. I came back and took a video game type test. Two months later I was sent a statement with 4 different codes for $193.93. If I can't trust Dr. Boone to be honest up front about cost and services how do I trust him with my eyes?

I'm from out of town and discovered a bump on my eye lid. My daughter goes to Dr Boone so made an…read moreappointment for me. His office got me in the next day. He thoroughly examined my eye and prescribed antibiotics and home remedies. Very kind and knowledgeable. He explained what was wrong. And the bump is now gone. Grateful for his expedience and help.

Excepional experience. Learned more about my eyesight and how to best maintain it. Eye glass…read morefitting was outstandin. I would highly recommend Eyedentity

Dr Cuthbertson and each of his staff members was so kind, caring, and patient. He patiently…read moreanswered each of my questions and seemed to genuinely care. Would certainly recommend to anyone needing vision care.

Multiple visits and consistently good service. It's a great feeling having "Primary EyeCare" close…read moreto your home or the place where you exercise. Good doctor care helped me to recover faster and to worry less about my eye health. Dr Van Hoven was great.

I had an excellent customer experience with Jeff yesterday at Primary Eyecare located at Maryland…read moreFarms. In from out of town, with a broken pair of expensive sunglasses, and Jeff took all the time necessary to fix my problem perfectly for no charge. Excellent customer service and a friendly person to deal with. I can highly recommend Primary Eyecare.

I cannot say enough good things about this optometry practice. Dr. Austin Pace is taking great care…read moreof my eyes and he does so in a warm, kind, efficient manner. He is very knowledgeable and his kind, caring personality shines through at every exam. Amazing staff, very welcoming and treated like royalty. If you are looking for a great eye doctor, look no further.

My family and I have been going to this facility before New Vision Eyecare took over the business…read more We have notice a decline in customer service from the receptionist , eyeglass specialist , and unfriendly cold environment in last few years . The 3 lovely ladies that worked with the original owner are still warm , caring , and lovely . Very disappointing . We miss Dr. Thomas

I'm surprised this place has so many negative reviews, but I'd assume something changed from 6…read moreyears ago when most were posted to now. I made an appointment for lunchtime on a Friday and was seen immediately. The front desk staff was pleasant and efficient, even saying I look younger than I am, I'll take it! I went back to the exam room and completed the exam, then picked out my glasses with a nice lady (I forget her name). She made sure to help me pick a pair that were most flattering with my features and hair color and also made sure I got the most discounts with my insurance. I was just notified that my glasses are ready 4days ahead of schedule. Very nice experience!

Went in for a last minute appointment after breaking my glasses. Sherry helped me with picking out…read moreframes and was super informative and kind about my options. Evan was the tech who helped me through the initial tests before seeing the doctor and he was very sweet and patient. I will absolutely be coming here again!

Dr. Dow and the technicians were incredibly kind; however, the front desk associate, Tammy,…read moreunfortunately detracts from the customer experience as she was not courteous and seemed annoyed when asked questions that countered the information she shared. Although the interactions with Tammy were not ideal, I still think the overall clinical experience went well and made up for the lack of customer service.

Dr. Crim and Dr. Dow are both excellent. They take plenty of time for information and explanations…read moreand have great modern equipment. Highly recommended.

Our entire family goes to Peace Eyecare. When a provider can give fantastic care to each member of…read moreour family and have us all smiling on the way out the door, you know they're doing something right. In addition to their insanely high quality examinations, their customer care and follow up service is unmatched. Case in point - their team recently were able to fix an unbelievably bent and damaged frame we brought in, expecting to have to purchase a new replacement. But, 15 minutes later, we were on our way, with glasses that were restored to nearly like new condition! Can't promise similar miracles ALL the time, but I can promise you will not be disappointed if you choose Peace Eyecare for your vision needs. There is no better provider in Middle TN!

I wish I could give them more than just 5 stars!!! From the moment I walked in the door at the…read moreFranklin, TN location, both Cecelia and Alyssa were extremely welcoming and treated me like I was a regular patient. Caring, very helpful and made my experience 12+ stars! I've only gone to your walk-in optometrists (Visionworks, etc.) and I've never felt like I do at Dr. Peace's. Other offices try to sale you their glasses and are quit pushy to say the least. Going to Dr. Peace was a COMPLETELY different experience. Dr. Peace taught me more about my prescription and eyes than any optometrist that I've seen in 33 years. He is honest and pleasant to around. The first exam was extremely quick and I was in and out in no time. Being as busy as we all can be, its hard to wait and be patient. :) We ordered a trial pair of contacts (first time attempting to wear them vs. glasses) and they came in very quick. They called and scheduled an appointment for me to come in an learn how to put them in, etc. etc. Again, Cecelia and Alyssa were AMAZING!!! Alyssa was very informative on the contact process and educated me so well on how to use them. No wait when I walked in, she had my contacts ready to rock and roll. Best experience yet and I can't wait till my next annual exam! Actually look forward to those things now. Thanks you to the staff who opened me up to a whole new world with contacts and having the best customer service around!! Highly recommend!