I've been going here for the last five years after having gone to eye doctors for over 30 years…read more I've had no issues and have been happy with the service. In fact, I've always had the sense that they've gone out of their way to make sure that I've taken care of. I've never had to wait more than 10 or 15 minutes. In fact, I just referred my own mother to this location, knowing that they will take care of her.

Everyone there was super nice and kind. From the technician to the doc. The doctor was very…read morethoughtful as well and she explained everything very thoroughly. Will be back for my next exam!

My family and I have been treated very well by Dr. Shanks and his clinical staff for over…read moretwo-decades. I encourage you to entrust your eye-care needs to Shanks Eye Center & Optical.

My husband and I have been patients since Precision opened in Mount Juliet. Both Dr. Amber and her…read morehusband are amazing Doctors. I would highly recommend them for all of your eye needs. Jeff and Tammie Willis

This office was able to get us in a week from calling, which was helpful! They also did really well…read morewith our 2 year old. They tried to have fun lights to distract him. Definitely recommend it for littles!

he staff was friendly and the office is beautiful, but the pricing experience was extremely…read moredisappointing. I felt the practice was predatory in how services and add ons were presented. Multiple items were recommended and added without clear, upfront disclosure of cost. I ended up spending more than five times what I normally spend for annual eye care. At no point was I clearly warned how expensive this visit was becoming or given a transparent comparison to standard pricing. If you go here, expect to pay significantly more than you ever have for routine eye care. The environment is polished, but you will pay a premium for it.

This place was amazing. The office is beautiful. They have state of the art equipment. Everyone…read morewas friendly from the beginning to the end. I felt very well taken care of, and I felt like everyone was eager to help. They were very thorough with the exam and even more helpful at the end picking out glasses.

I used to go here. I have paid over thousands of dollars for eyeglasses and cringe when I found out…read morei could get same or better glasses at an online store like zeelool for $70/pair. Their prices are waaaay inflated. They also charged $1000 for a visit I thought I needed, come to find out it was definitely not the norm and extremely inflated. My tipping point, why I quit going... is bc they are inconsistent in their pricing. At first a visit was $160, then when I checked out, I only owed $40, that's good but...the doctor who knew exactly what I needed bc he sold contacts to me before and knew that's what I was currently wearing didn't give me my contacts prescription, that's ok I just call and ask for it..,nope...that will be $75 extra dollars. He knew I wasn't getting my contacts through him so he charged more. Get it together people! Charge same amount to every customer. You don't get to pick who gets charged more bc their instance pays you less or they decide to save money and get their contacts cheaper elsewhere. Quit taking advantage of people! SHAME!

I've been going here for two years and received good care. However today, I was put on a machine…read morethat took a bright flash picture of each eye. After the end of the exam I was told I owed $39 for this procedure. I should have been given the choice for this and told it was not covered by insurance.

Dr. Rudowski is always professional, thorough and glad for any questions. All of the staff is…read moregreat and Jessica is very knowledgeable on insurance, fitting and even helping to pick out frames.

I cannot say enough wonderful things about Dr. Nichole Rudowski, OD, Tristan, and the entire staff…read more Dr. Rudowski is incredibly knowledgeable, thorough, and genuinely cares about her patients. She took the time to make sure my vision needs were fully understood and addressed, and I never felt rushed during my appointments. It's clear that she takes great pride in providing exceptional care. Now, let's talk about my glasses situation. I currently require three pairs of glasses. Not because I'm bougie, but because apparently old-ladyhood has caught up with me and decided one pair just wasn't enough. Distance glasses, reading glasses, computer glasses... if they make glasses for finding my other glasses, I may be next in line. Thankfully, Tristan and the staff were amazing throughout the entire process. Everyone went above and beyond to make sure each pair was exactly what I needed. I did have to come back a few times for adjustments to my computer prescription, but every visit was met with patience, kindness, and a sincere desire to get it right. At no point was I made to feel like a nuisance. Instead, they continued working with me until everything was perfect. In a world where great customer service seems increasingly rare, this office stands out. Dr. Rudowski and her team truly care about their patients and are committed to making sure you leave seeing your best. Their professionalism, expertise, and genuine compassion made every interaction a positive experience. Thank you, Dr. Rudowski, Tristan, and the entire team for helping me navigate this "not-bougie-just-aging" chapter of life with clear vision and a lot of patience. I highly recommend this office to anyone looking for outstanding eye care and exceptional service. P.S. They gave my fur brat all the love too! Many thanks! Melanie Judd

This business doesn't want customers. Citing a nebulous "because of COVID" as their reason, they…read morewouldn't make an appointment to see my wife until the next month. No worries. We found another business that wanted us as customers.

If you are looking for glasses that are good quality and can be repaired, look some where else. We…read moremade the mistake of going back to them 3 times. They sell cheap glasses that easily break and cannot be repaired. It doesn't matter if you tell them the glasses are for a child, they need to be resilient, and of good quality, they will sell you junk. After you return for repairs, they are quick to tell you that parts aren't offered for that model and excited to offer a "25% discount" for a replacement. All of their classes can be purchased online for 30-50% less. There are plenty of other eye doctors, that offer good quality and repairable glasses in Spring Hill. Don't go here.

I wish I could give them more than just 5 stars!!! From the moment I walked in the door at the…read moreFranklin, TN location, both Cecelia and Alyssa were extremely welcoming and treated me like I was a regular patient. Caring, very helpful and made my experience 12+ stars! I've only gone to your walk-in optometrists (Visionworks, etc.) and I've never felt like I do at Dr. Peace's. Other offices try to sale you their glasses and are quit pushy to say the least. Going to Dr. Peace was a COMPLETELY different experience. Dr. Peace taught me more about my prescription and eyes than any optometrist that I've seen in 33 years. He is honest and pleasant to around. The first exam was extremely quick and I was in and out in no time. Being as busy as we all can be, its hard to wait and be patient. :) We ordered a trial pair of contacts (first time attempting to wear them vs. glasses) and they came in very quick. They called and scheduled an appointment for me to come in an learn how to put them in, etc. etc. Again, Cecelia and Alyssa were AMAZING!!! Alyssa was very informative on the contact process and educated me so well on how to use them. No wait when I walked in, she had my contacts ready to rock and roll. Best experience yet and I can't wait till my next annual exam! Actually look forward to those things now. Thanks you to the staff who opened me up to a whole new world with contacts and having the best customer service around!! Highly recommend!

All the latest technology for a thorough exam. The Dr is wonderful…read more Front Desk checkout unaware of what should be charged to insurance for a medical issue. She had to go back & ask the Dr. Doesn't accept vision insurance that would have covered the exam. Glass frames and lens extremely expensive. I had simple glasses made. I ended up spending almost 1000 for one pair! for one pair. Found out later that if you ask they must give you your prescription. Buy glasses elsewhere!