Our family Eyecare practice. We began utilizing Grayslake Eyecare because of proximity, but have…read morestayed because of the care most of the staff provides. Standard eye exams, and testing along with a corrective eyewear room to shop from and try on/select products. We recently brought our son for his school exam and the doctor was great about explaining what was happening and going slowly through the process. He ended up needing glasses and there was a great selection of kids frames available for him to try on and select from. My one negative is that there is one woman in the eyewear room that almost seems bothered to be there and to be helping. But if you can avoid her, you'll likely have a great experience.

I've been coming here since I was in the 3rd grade; the office has been updated and has maintained…read morea fresh, clean, welcoming environment. Despite being very busy, the front desk staff are incredibly kind and efficient. I showed up early for my appointment time and was taken back almost immediately to take pictures of my eyes and all of the other quick procedures I don't know the names of. The new doctor they have on staff is so sweet and welcoming. She answered all of my questions and laughed with me when I thought I nailed the vision test (I did not nail the test, lol). Not once did I feel rushed or like I was wasting time. I'm so sad to be moving in the next year because I will greatly miss this place! I've read some of the other reviews, and they don't match my experience at all. It may be because of my age, but I know what it's like to work in the service industry; having someone stomp around your office demanding free services or waiving fees always ends with a threat of a nasty review on yelp, lol. Please be kind to the people who often deal with poorly behaved-adults. Anywho, I really enjoy this place and the staff that work there!

The staff was very helpful and my new glasses are great ! My eye exam was very thorough.read more

Great experience, the doctor and optician are very nice and knowledgeable. The selection of…read moreframes is great. I have never seen a better one.

I rarely leave negative reviews, but this experience really bothered me. I arrived for my…read moreappointment and parked in a space that was marked as Reserved for the building. When my appointment ended and I went back to my car, I discovered that I couldn't leave because the doctor had parked directly behind my car, completely blocking me in. There were multiple other open parking spaces surrounding me. When I went back into the office and explained that my car was blocked, they said "Oh. That's the doctor's car. She's with a patient, and you'll have to wait." I waited at least 10 minutes, anxious because I had to get back to work. The parking area wasn't clearly marked as reserved for doctors, and there were plenty of other open parking spaces available. When I finally spoke to the doctor and explained that I needed to return to work, her response was, "I am at work." That comment came across as incredibly dismissive and arrogant. My time and job matter too. If the parking space is meant to be reserved, it should be clearly marked. Instead, I was inconvenienced and made to feel like my schedule didn't matter. The lack of professionalism and respect left a lasting impression, and because of this experience, I will not be returning to this office. I expect better treatment from a healthcare provider.

So we had my kids eye checked here after years of going to a "real eye doctor" due to an insurance…read morechange. Boy, was this place awful. From a terrible in-store experience to VERY questionable doctors and predatory sales practices, this place is the pits! They don't understand insurance and jeez, they can't check your eyes. It was so bad we went to a real doctor who was not trying to just pressure you to buy overpriced glasses, who had a very different prescription. I'm embarrassed that this dump has a prime location downtown. Beware and avoid at all costs (of which they have many).

FANTASTIC EXPERIENCE!! It had been 3 decades+ since I'd gotten my eyes checked, so I was pretty…read morenervous that my vision was drastically changing. Dr. Wilson immediately put me at ease with her welcoming demeanor, stellar professionalism and exceptional expertise. Dr. Wilson really took the time to address all of my questions. Carrie and Lettie (optical staff) were very welcoming and helpful. I would happily recommend Dr. Wilson to anyone! THANK YOU, AGAIN!

Dr. Wilson is both thorough and personable. It's not assembly line optometry. The sales staff is…read morevery helpful.

I've been a customer since I moved to Libertyville 9 years ago. I've gone through many eye care…read moreprofessionals since I was in 6th grade. I (or my parents) have chosen most based on cost, and have had mediocre at best results. When the time came for an upgrade I decided I would search for value, not cost. I visited a few highly rated establishments, and decided on 730 North. I was glad I did, because it was the best experience I have ever had with my vision. Really nice people that take their time to get it right and listen to my concerns. My first experience was great but something was off with one of the lenses. They ordered a replacement and honestly after that I had the best vision I ever remember having. I just recently upgraded again and my experience was once again terrific. Not the cheapest, but in my opinion the best value.

This place is the BEST. We actually really enjoy coming here for our annual exams because the whole…read morestaff make the experience so pleasant! Particularly wanted to call out Dr. Yin, who is fantastic and might have the best bedside manner of any doctor I have ever met -- it honestly just feels like catching up with a friend every time we see her. They are also so flexible and accommodating and really go out of their way to make it a great experience every time. Best eye care practice EVER!

This is my 2nd year going to Meijer optical in Round Lake Beach it is always a great experience…read morethanks to Vanessa. Helps with picking glasses Explains what is covered by insurance. Vanessa caught a mistake on my Prescription, she handled it right then and there. She is a superhero of the glasses world! I highly recommend going there to see Vanessa, where you will get the best care and service possible. That is where I will go every time. THANK YOU Vanessa!!!!

If you would like glasses that don't fit, prescriptions that provide fuzzy vision, zero personality…read morestaff, delivery times twice the quoted (4 weeks vs. 2), AND pay more WITH insurance than without - this is the place for you! I did take the prescription to another optical store and had them make lenses that fit in to a frame I had - those do not give me fuzzy vision.

Ok, this is not my Eye Dr. but they saved me when I was in a real predicament so they're getting a…read more5 Star Yelp review for outstanding customer service. I was on my way to WI from Indianapolis when my husband called to tell me I left my overnight bag at home. By that point, I was almost to Chicago (over 3 hours from home) and I had to be somewhere at a certain time for a paid weekend opportunity taking photos of murals in their town. My vision is terrible. And my contacts are supposed to be changed daily. I didn't even have my glasses. I left on a Friday and wouldn't be back until Sunday and usually after more than a day or wear, the contacts start to break down. I absolutely cannot see without them or my glasses and I was traveling alone. I happened by this spot while getting gas and popped in to see if by some chance they might have samples in my prescription and they did!!! They seriously saved me so much anxiety over the weekend and now I have several pairs to get me through if I need them. Thank you, thank you, thank you.

I caution you to not come here to buy any of their products. Whether it's frame or lenses. Your…read moreinsurance coverage does not matter. Their prices are so high that even if you have insurance coverage you'd still pay as if you don't have insurance. And if you don't have insurance, forget about it. I will give you a specific example. Their frame with Prada brand model PR A 13V is priced at over 600 usd, while online with exact same model and brand it's only 200 usd +. Same with their lens. The cost outside with insurance is same cost with them with insurance. If you ever decide to buy from them look it up first online like from glassesusa.com or other online sites. Hope this saves you some money

If I could rate 10/10 I absolutely would! Dr. Newton is, by far , the best eye doctor I've had in a…read morevery long time. She is very kind, knowledgeable, and really takes the time to explain every aspect of the exam. When we found I had an absess in my eye, she directed me on the best path to take care of it and I made a full recovery! The other associates Crystal, Katrina, and Natalija were all very pleasant and welcoming during each one of my visits! Crystal was very helpful in helping me to select the best pair of glasses that were right for me, since I haven't gone glasses shopping since High-school. The location itself is very nice and they have a very wide array of frames to choose from. My boyfriend even got a pair here with Crystal and Natalija's assistance! If you're not sure where to go or just going to the eye doctor is anxiety inducing, look no further!

I had a great experience at Shopko Optical. I was on vacation nearby when my glasses broke. One of…read morethe arms detached so I tried to fix it with tape at first but it wouldn't hold. I stopped into the shop on a Saturday morning with no appointment, and Crystal greeted me right away and was able to help. She was extremely friendly and in no time had fixed my bent frame and repaired my glasses. I am extremely happy. Thank you Shopko Optical!!

Always a pleasure. The staff is kind and will work with you. They have a great variety of frames…read moreto choose from. I had Versace and this time I purchased Swarovski. These are bold, out of my norm, but do love them. They offer sunglasses and contacts as well. The doctors are very nice as well.

I would put zero. I have glasses that I cant wear as they cause me migraines. Now I'm finding out…read morethey dont offer refunds. These glasses cost me a lot of money. Im getting a lot of attitude now i dont need it nor do i deserve it. What am i supposed to do go back to a store that i dont feel comfortable. I guess so.​

The doctors and staff at this office in particular are exceptional. They really take the necessary…read moretime to listen to the patient and understand their needs. They are more than willing to try different options and adjust prescriptions as needed. Appointments run on time, and the office is very clean and spacious.

I am pleased to announce that the eye glass hunt for my son is finally over! Glasses have now…read moreofficially been ordered, and in two to three weeks we should have them. My son is looking forward to feeling like a hipster in his new Ray-Bans, and we're thrilled that we were able to utilize our VSP insurance to the fullest. Shopping for glasses at this particular location couldn't have been easier, and it really helped that we came in knowing what we were looking for. They didn't have my son's frames in stock, so they custom ordered them. Since we had to use our VSP insurance, they will go to a VSP lab before being shipped back to the store. It will be well worth the wait, because our insurance saved us a significant amount of money. We saved hundreds. And, no upselling whatsoever. I'm so glad we found this location! The office itself was very clean and Covid safe. They took our temperatures, we filled out a questionnaire, and everyone was wearing masks. We were in and out in no time at all. I'm sorry I forgot the name of the lady who helped us out, because she was amazing and took care of everything for us...including the LensCrafters hold on our VSP account (per prior review). Onsite parking lot. We'll be back for son #2...it's a twin thing!