I wanted a mani-pedi and didn't have time to go on Saturday. After doing some searching, I found VIP Nails &Spa and they are open on Sunday. They also take walk in appointments, so things got better and better. The salon is nicely equipped and has so many types of polish. This is the salon to try if you're looking at the latest nail trends, they do everything. Ben did a great job on my nails, he is very detail oriented. I was pleased with the results of my new nails and will come back in the future.The staff is efficient and the building is clean with a comfortable environment, located in a convenient spot. read more

Vip Nails & Spa - Naples - Massage chairs in the back - Day Spas Near Me - Naples, Florida

I was visiting family in Naples and needed to get a quick gel pedicure. This place was very clean, beautifully decorated, and the staff were all very friendly and attentive. They offered bottled water and the experience was very relaxing. My toes came out looking fresh! read more

I had made an 11:30 appointment and was asked to be seated to wait for someone available. I waited for 20 minutes to be told who I was scheduled to see wasn't there anymore and it would be another 20 minutes until someone was available to see me. I left and went to another Salon, where they got me right in, did a wonderful job, and finished before I needed to leave for another appointment. The manager never never apologized for the inconvience and waste of my time. I drove 30 minutes to wait for nothing. Next time call me and reschedule!! read more

Tang is amazing!!! She has the best personality and is very personable! She gives the best manicure and pedicure every time! I get so many compliments! read more

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I'm not one to write about my service. But, I tried to give this salon the benefit of the doubt. However, this will be the last time I'll go to this location. $90 spent on an experience I no longer care for. I'll let the photos do the talking. read more

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I went in to get acrylics after three days i had 2 missing nails. The acrylic they use is not good quality and is very weak. The girl who did my nails also cut me multiple times and hurt me with the drill. I do not recommend, it was a compete waste of money. read more

Great new salon and I love my pedicures from Thanh. She is exceptional always a wonderful A+ experience.

Lee does an amazing job every time!!!! The liquid gel never cracks or lifts and she's the best at French tips read more

Vip Nails & Spa - Naples - Day Spas Near Me - Naples, Florida

Gel color manicure is $33, the nail tech was brusque and not really interested in me being there despite my attempts to make friendly conversation about this new salon. Horrible application of gel color - not enough coats, rushed, rude mannerisms like pulling the UV light machine away from me while my hand was still in it, to indicate drying had been complete...most people take the customer's hand out and place it on top of the machine or beside it rather than just pulling it away abruptly. Bubbles on 2 nails, didn't cover the corner tip of my nail that still has red reside from my last gel manicure. Sharp edges on nails not softly buffed or shaped, and a lot of spillover/overage on some nails that he needed to shape and remove and didn't. Would not recommend or return for a gel manicure. no hand massage, no lotion, no exfoliating scrub to wash hands, etc. nothing. read more

We booked a pedicure here for three people,two of us were taken care of while I sat for 45 minutes waiting with no explanation until I was very rudely told "we're busy ", I never did get my pedicure.Do not visit this salon,the people are rude and unprofessional. read more

Love my nails! This place is very clean and professional. Yang did a great job :) definitely coming back! read more

Vip Nails & Spa - Naples - Day Spas Near Me - Naples, Florida

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Awful customer service! My husband and I went in last Friday , he got a mani / pedi and I got a gel pedi and dip. On Saturday ( the following day) my dip manicure started chipping and by Monday 5 different nails had completely peeled off. I went in to have them redo them and they charged me the full amount of the dip and didn't even give me the full manicure. When I questioned it they started yelling at me "you" don't want to pay pretty loudly and offered me a small insulting discount. They called the manager on the phone and he said I needed to pay full price. So like a normal person would do I tipped the tech and walked out. read more

The service has always good but today a person did my eyebrows and he ruined them. I have an importante event I don't know what to do. This person is not qualified what she is doing an there is no remedy. read more

Today was met first time coming in. I asked for the first image below and the person doing my nails said "easy!" So I thought okay perfect. I asked for gel acrylic assuming it would be the powder gel but they did liquid gel which is not what I wanted. The liquid gel made my nails too thick and my nails were burning in the UV light dryer so badly that I had to take them out everytime. I had to correct the person on my nail color and design multiple times and the design I wanted is still incorrect. Then they charged $15 extra for liquid gel but never mentioned that to me so I was very upset because now I have no money left for gas or food this week. If you are considering visiting this salon please clarify that you want powder gel because it is $40 which is a very reasonable price to me. Also ask for a lot longer than you want because they file them down too much. read more

Vip Nails & Spa - Naples - These are the nails I asked for. - Day Spas Near Me - Naples, Florida

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Went there for my first time. Girl/manager didn't know what she was doing. Kept hurting me with the drill. Ask how much before you get work done. They are very EXPENSIVE!! read more

I visited this salon for the first time last wee. First, the technician never introduced herself and had limited ability to speak and understand English. Not really a problem for me but you could know the basic 20 words relating to nails. She did a 4 star job on my pedicure as I purchased a level 2 pedicure. Nice job polishing my toes and massage. Then I proceeded to get my manicure. I don't cut my cuticles, so she seemed taken aback when I pulled my hand away and said no cutting. The nail tech working on another client was her interpreter. Telling me I should get gel etc. I just want regular polish (I did gel and powder for a few years and removal process wrecked my natural nail). I walked out of there with my nails looking pretty. I woke up in the morning with chip and within 3 days they were peeling and I had to remove the polish. Maybe the use dollar store base coat/top coat. Wasted $80. I won't go back. read more

I'm not sure how this salon doesn't have an overall rating of 4+ stars! I visited on a rainy Sunday morning and was greeted right away by the staff, quickly sat in by far the nicest massage chair I've ever seen at a nail salon, and had an ice cold water in my hand within minutes. The staff was super friendly, the salon was spotless, and I received the best pedicure I've had in a long time. (I selected the island one) 10/10 recommend and will be back! Thank you VIP Nails and Spa for the relaxing day! read more

I found a great nail tech here that isn't too far to drive. Tang is the best! I love how detailed she is and the quality of her work AND she's such a nice lady. The salon is gorgeous and they are very clean and sterile. Really happy with my nails! read more

I went for the first time for a manicure. When he started to trim my cuticles, I ask for a sterile instrument. He told me it would be more money & I said are you kidding me. I am an RN & always get sterile instruments from the autoclave. He did not even bother to spray them with alcohol. So of course I said do not trim my cuticles. My 1st & last time there. Very unhygienic. read more

Visited this place for the first time, I didn't realize that it opened already. I enjoyed my experience. I had a deluxe pedicure. The massage was very relaxing and my nails look great! Everything is so clean. The massage chairs are some of the nicest chairs I've ever seen at a nail salon. They heat up while they massage and there are arm massagers in the arm rest. I would recommend this place to anyone for sure. The people are also very polite and accommodating. They offer complimentary water or soda before you sit down. read more

I thought this was the most amazing pedicure that I have had in Naples. I had the deluxe pedicure and my technician literally massaged my legs and feet for 20 minutes. It was so relaxing. The place is very clean and really pretty inside. read more

This salon is fantastic! I love the location, cleanliness and services offered. I have my favorite technicians but frankly, I've never had a bad mani or pedi from anyone there. I highly r'ecommend VIP Nails & Spa in Naples. read more

Lacking customer service. Been going since they opened. Had a recent price increase and did not know until the service was performed. As a small business owner, I suggested they should mention that prior to service. I was told "if you don't like the price, you don't have to come back. I assure you, I won't. Too bad. read more

Didn't do anything but gel and dip. No nail prep at all. $120 to look at my huge cuticles for a week before my nails started breaking

I got a great deal on the two services that I chose. But can't say I enjoyed and received great service the technicians. I definitely won't go back even though that keep sending me deals. read more

I went with 2 friends for pedicures. The nail techs were not doing a " full" pedicure. So lazy acting and rude too. They rushed through and overcharged my friend for deluxe pedicure which she would have paid for had she actually gotten a deluxe ! They had only 2 clients in the salon but rushed us through so they could do their own nails. Another lady stopped in complaining g about her nails from a previous appointment. I'll never go back ! read more

This is the worst nail salon! I have not be to a nail salon in a long time due to covid and now that I been vaccinated i felt safe to go. I had made an appointment prior to coming and had to wait almost an hour let alone not be offer any water also Helen is not good at nails or toes my toes were done with gel polish and was sticking to my skin then my finger I had done dipped powder and within a week they are cracking lifting and I paid $130 don't waste your time and money read more

Tried this place out for the first time and was beyond satisfied with my experience . Workers are professional and kind. BEST MASSAGE CHAIRS . Tons of colors to choose from and even a private room ( VIP room) for you and a friend. Will definitely be coming back . read more

Absolutely do not go to this place. My daughter went in to have her nails done and asked for a full set replacement. The tech refused insisting that she would be fine. The fill did not go down to her nail beds. The brushes were not clean and had streaks of colors that were not in the design. When my daughter repeatedly asked to correct things the tech gave her attitude sighing and making noises and insisting that it will all turn out fine.Flowers looked like :-) fac And when I called and asked for the manager they lied and said that they were the manager until I complained and said I had to call the "real manager ". Then when I called today he refused to refund my daughter any money. Total rip off. sony read more