I have been a member of Naples Wax for years. I go to the Pine-ridge location. There was a car…read moreaccident yesterday that affected my arrival time to Naples Wax by 11 minutes. I was told by the front desk person that since there was there is a "9 minutes late policy" that I could only have 1 of my 2 booked services. No discussion, nothing.... just parroting "9 minute late policy". The wax person came and got me at 15 minutes past the hour. I had one service done. 1 service completed, re-dressed and out the front door 23 minutes total (including late and check-in) I did verify on the webpage now, that the time assigned each of those services is 30 minutes. According to their advertised services, their employee should have assigned me for 1 hour of time for these 2 services. 1 - 30 minute service; plus 1 - 30 minute service; equals 1 hour Me.... 23 minutes out the front door. *including late and check-in Where is my remaining 37 minutes and why couldn't they be used to perform my additional requested service? Where does the remaining time go normally ? Are multiple people are being billed for the same time? Is that legal to bill multiple people for the same time? Also, the front desk employee did not even look for a solution as I stood in the empty waiting room. They should be trained to look for solutions for the clients. They should also give the clients the time that they are paying for. Unfortunately, I will use the remaining services in my last package that are pre-paid and find a new facility

This was my first time getting waxed, amazing customer service very friendly to me. If your…read moredeciding this is the place, made me feel very welcome. Ask for Sophia when you go. She was very kind. definitely will be going back!!!

Fantastic job! My bikini looks smooth! Wish I found her…read moresooner! Such a great experience

I have been getting waxed in various different places over the last 9 years and with some that I…read morefelt were very good. I was in town and needed a Brazilian wax and saw that she uses high quality wax with an oil base and let me tell you... it makes a world of a difference. I can tolerate a normal Brazilian as far as pain goes but I did not even flinch with Maria. Not only does she use the highest quality of hard wax, but her attention to detail is truly unmatched. So many times I have gone to other places and have found many hairs were left behind, but Maria makes sure to get every single hair, and the entire hair follicle at that. She showed me the wax after removing hair and the bulbs were there on every follicle. I have been to many great waxers and Maria is the best by far. Do not look any further if you are in need of a waxing service! Especially a Brazilian. I have had no irritation and my skin was left buttery soft after. So thankful I found her!!

Not well versed in esthetics but felt Taylese provided a thorough service for a fair price. The…read morespace was also very nice and welcoming. Definitely planning on swinging by again!

From the owner: At Jasmine & Jade Esthetics, we believe self-care is more than skin deep—it’s a ritual of wellness…read moreand renewal. Located in Naples, FL, we specialize in organic skincare, customized facials, and holistic beauty treatments designed to reveal your natural radiance. From acne support to anti-aging solutions, each treatment is rooted in intention, relaxation, and results. We proudly use Eminence Organic Skin Care and blend modern techniques with a calming spa experience to help you look and feel your best.

I love this salon! I had been there years ago before the…read morerenovation and expansion and am so glad I returned. It looks beautiful! The nail tech, Kathy, is competent and personable. My lashes and brows stylist, Lina, is excellent. I look forward to trying additional services in the future.

Great service and easy to schedule my appointment via website. Definitely going back. Relaxing…read moreatmosphere and friendly staff.

Started going here in December and I have been going since! The whole staff is so friendly and all…read moreso talented! Lena always does a perfect job!

I've been going to Couture nails and spa for about a year now, and I absolutely love them! I've…read moretried so many nail salons and different techniques, but my nails would always break within a month. Since coming here, that has never happened! My nails always look amazing, last so long, and I leave every appointment obsessed. They do exceptional work and I wouldn't go anywhere else!

Great cut! pleasant experience. Experienced stylists! Easy to schedule appointment! Great vib!read more

My first time with Catherine the professional! Love my hair....see you in a couple of months :)read more

This review is for the location on Immokalee Rd. I've been coming here for years and was always…read morevery happy with the service and attention. However, since the Pine Ridge location closed, this place has become a disaster. At my last appointment, I had to wait 15 minutes just to be seen. The wax was extremely hot when applied to my skin--it almost burned me--simply because they are rushing from one client to the next, trying to serve everyone at a single location now. Even after you book and confirm an appointment, they'll call to cancel--either because the person you were scheduled with has left or because they need to re-schedule your appointment, and they call the day before your appointment. And the person making the calls doesn't seem to realize that if there are no clients, she doesn't get paid; her attitude on the phone suggests she couldn't care less whether you show up or not--it makes no difference to her. Anyway, I wanted to let you know that my entire office used to go to this location, but none of us will be going back.

I've been here numerous times and there always seems to be a problem here with the time. Earlier…read moretoday I had a 9:45 appointment, called in before the appointment to see if they had any other times which they then told me they had it at 11. As soon as I arrive they did not even have my name down and tried to push the appointment back not accommodating for THEIR inconvenience. Terrible location.

Esther is amazing! I have been coming to her for years. She turned my eyebrows into a youthful…read morelook. I highly recommend her!

Esther did an amazing job on my eyebrows earlier! It was my first time that I got my brows "custom"…read moredone and am very happy with the results. Will be coming back!

Dori was everything the previously Yelpers described! Talented, friendly, punctual and efficient…read more She did an excellent job on my cut and color (highlights plus solid color); Prices were very reasonable;about the same as I pay in Michigan ($120) for partial highlights; color; trim and blow out. I'll be back for the same next time and have already made my next appointment with this nice young woman.

From the owner: I specialize in creating new images,for people to look and feel there best.. Whether it be a HOT…read morehaircut.. Sun kissed highlights, or just a vibrant all over color. Along with waxing. My dream is to make people feel ALIVE!! So come and be BEAUTIFIED

I had the worst waxing experience at European Wax Center in Naples today. My esthetician, Neomi,…read morewas not only rude and unprofessional but also made me feel extremely uncomfortable during my Brazilian wax. She behaved as if she had never seen pubic hair before--something completely unacceptable in this profession. The wax was messy, poorly applied, and rushed--she didn't even let it set before trying to pull it off, leaving hairs behind. I'm still in pain and sore from the experience. Despite being very flexible (I've been waxing for over 25 years and am a yoga teacher), she kept making unnecessary comments about my positioning. At one point, my knee lightly touched her belly, and she actually accused me of kicking her, which was beyond bizarre and very concerning that she would just lie like that and with no shame. I don't understand how European Wax Center continues to employ someone with such a poor attitude and lack of skill. I highly recommend avoiding Neomi at all costs! She's a liability for EWC and will never be back there.

Don't believe the negative reviews on this website. This place is great. I have found an excellent…read morespecialist whose name is Alexis and she has been a doing terrific job here in the Naples location. She is meticulous, thorough, and somehow with her, my every waxing experience is pleasant. Alexis is both personable and knowledgeable and I highly recommend her.