I have been a member of Naples Wax for years. I go to the Pine-ridge location. There was a car…read moreaccident yesterday that affected my arrival time to Naples Wax by 11 minutes. I was told by the front desk person that since there was there is a "9 minutes late policy" that I could only have 1 of my 2 booked services. No discussion, nothing.... just parroting "9 minute late policy". The wax person came and got me at 15 minutes past the hour. I had one service done. 1 service completed, re-dressed and out the front door 23 minutes total (including late and check-in) I did verify on the webpage now, that the time assigned each of those services is 30 minutes. According to their advertised services, their employee should have assigned me for 1 hour of time for these 2 services. 1 - 30 minute service; plus 1 - 30 minute service; equals 1 hour Me.... 23 minutes out the front door. *including late and check-in Where is my remaining 37 minutes and why couldn't they be used to perform my additional requested service? Where does the remaining time go normally ? Are multiple people are being billed for the same time? Is that legal to bill multiple people for the same time? Also, the front desk employee did not even look for a solution as I stood in the empty waiting room. They should be trained to look for solutions for the clients. They should also give the clients the time that they are paying for. Unfortunately, I will use the remaining services in my last package that are pre-paid and find a new facility

This was my first time getting waxed, amazing customer service very friendly to me. If your…read moredeciding this is the place, made me feel very welcome. Ask for Sophia when you go. She was very kind. definitely will be going back!!!

I have been getting waxed in various different places over the last 9 years and with some that I…read morefelt were very good. I was in town and needed a Brazilian wax and saw that she uses high quality wax with an oil base and let me tell you... it makes a world of a difference. I can tolerate a normal Brazilian as far as pain goes but I did not even flinch with Maria. Not only does she use the highest quality of hard wax, but her attention to detail is truly unmatched. So many times I have gone to other places and have found many hairs were left behind, but Maria makes sure to get every single hair, and the entire hair follicle at that. She showed me the wax after removing hair and the bulbs were there on every follicle. I have been to many great waxers and Maria is the best by far. Do not look any further if you are in need of a waxing service! Especially a Brazilian. I have had no irritation and my skin was left buttery soft after. So thankful I found her!!

Fantastic job! My bikini looks smooth! Wish I found her…read moresooner! Such a great experience

I love this salon! I had been there years ago before the…read morerenovation and expansion and am so glad I returned. It looks beautiful! The nail tech, Kathy, is competent and personable. My lashes and brows stylist, Lina, is excellent. I look forward to trying additional services in the future.

Great service and easy to schedule my appointment via website. Definitely going back. Relaxing…read moreatmosphere and friendly staff.

Everything went well Lena took care of me. She was very…read morefriendly and professional. I would highly recommend this salon My nails look beautiful. I had her do an hombre with a chrome finish..

First, they are under new ownership so really most of these positive reviews prior to 2025 are from…read morethe old ownership. Now, I have been here multiple times and do really love Ronnie and how he does nails and his service/attitude in general. He does great designs, is quick, and very friendly. However, today I made an appointment at 4:45, I was running ten minutes behind and called to let them know, to which they responded it was no problem. When I arrived at 4:55, I was not greeted or acknowledged. I knew to check in on the iPad so I did. 40 minutes goes by with me waiting without a peep and the girl ( Tristen) who was scheduled with me at 4:45 was still working on another client and was sitting about two feet from me and NOT ONCE turned to me to let me know she was running behind. I finally asked for an update and only then did she say she was running late (no kidding). I continued waiting and ultimately decided to not get a design and just do a color. Tristen still working on this previous client resulted in me being helped by another man who also did not acknowledge the situation at all. Honestly, their lack of "I'm sorry for the delay" or really anything made me decide to just get the acrylic taken off and leave. I spent almost 2 hours at this salon and walked out with no color, no nails, nothing and STILL paid to have the nails removed ( I'd love this explanation and how this possibly makes any sense). Truthfully, service and being a business owner is about how you handle these situations and they did a very poor job. Things happen and people run late. That I completely understand. But, not acknowledging it or trying to rectify the situation in any which way IS completely in their control And this is unfortunately where they dropped the ball. The picture attached is how I left after an hour and 45 minutes at a salon.

Great cut! pleasant experience. Experienced stylists! Easy to schedule appointment! Great vib!read more

My first time with Catherine the professional! Love my hair....see you in a couple of months :)read more

I've been here numerous times and there always seems to be a problem here with the time. Earlier…read moretoday I had a 9:45 appointment, called in before the appointment to see if they had any other times which they then told me they had it at 11. As soon as I arrive they did not even have my name down and tried to push the appointment back not accommodating for THEIR inconvenience. Terrible location.

I had a positive experience at Naples Wax Center on Pine Ridge Road. Paige did a good job and was…read moresweet. Two thumbs up.

Esther is amazing! I have been coming to her for years. She turned my eyebrows into a youthful…read morelook. I highly recommend her!

My eyebrows turned out to be a series of Kris Kross strokes that did not look natural. On my first…read morevisit she didn't even have the correct color. Her demeanor, an attitude made me feel like I was asking for something I didn't pay for. They were eyebrows...... here I am a year later and I haven't received one compliment on these eyebrows

Dori was everything the previously Yelpers described! Talented, friendly, punctual and efficient…read more She did an excellent job on my cut and color (highlights plus solid color); Prices were very reasonable;about the same as I pay in Michigan ($120) for partial highlights; color; trim and blow out. I'll be back for the same next time and have already made my next appointment with this nice young woman.

From the owner: I specialize in creating new images,for people to look and feel there best.. Whether it be a HOT…read morehaircut.. Sun kissed highlights, or just a vibrant all over color. Along with waxing. My dream is to make people feel ALIVE!! So come and be BEAUTIFIED

Best price I've been able to find for a bikini wax for what you get…read more Very clean and professional. They also have a points programs so you get discounts if you're a regular or a first-timer. Or you can buy a wax pass which is cheaper than paying each time individually. They also have locations all over the US you can use you wax pass at which is great.

I had the worst waxing experience at European Wax Center in Naples today. My esthetician, Neomi,…read morewas not only rude and unprofessional but also made me feel extremely uncomfortable during my Brazilian wax. She behaved as if she had never seen pubic hair before--something completely unacceptable in this profession. The wax was messy, poorly applied, and rushed--she didn't even let it set before trying to pull it off, leaving hairs behind. I'm still in pain and sore from the experience. Despite being very flexible (I've been waxing for over 25 years and am a yoga teacher), she kept making unnecessary comments about my positioning. At one point, my knee lightly touched her belly, and she actually accused me of kicking her, which was beyond bizarre and very concerning that she would just lie like that and with no shame. I don't understand how European Wax Center continues to employ someone with such a poor attitude and lack of skill. I highly recommend avoiding Neomi at all costs! She's a liability for EWC and will never be back there.

Always a great mani pedi at this amazingly clean spa!!! The staff is kind and professional! They…read morehave the best massage chairs to!!!

My granddaughter got her nails done. By the end of the night that same day it had all come off. I…read morecalled and they said they would give me a $40 credit for the next visit. When I went in they refused to give the credit after I got my nails done. Also, the place is dirty and smells.