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    Jasmine & Jade Esthetics

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - Jasmine & Jade Esthetics

    Bikini wax

    Waxing

    Jasmine & Jade Esthetics Photos

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    1 year ago

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    Naples Wax Center

    Naples Wax Center

    4.3(11 reviews)
    3.2 mi

    I have been a member of Naples Wax for years. I go to the Pine-ridge location. There was a car…read moreaccident yesterday that affected my arrival time to Naples Wax by 11 minutes. I was told by the front desk person that since there was there is a "9 minutes late policy" that I could only have 1 of my 2 booked services. No discussion, nothing.... just parroting "9 minute late policy". The wax person came and got me at 15 minutes past the hour. I had one service done. 1 service completed, re-dressed and out the front door 23 minutes total (including late and check-in) I did verify on the webpage now, that the time assigned each of those services is 30 minutes. According to their advertised services, their employee should have assigned me for 1 hour of time for these 2 services. 1 - 30 minute service; plus 1 - 30 minute service; equals 1 hour Me.... 23 minutes out the front door. *including late and check-in Where is my remaining 37 minutes and why couldn't they be used to perform my additional requested service? Where does the remaining time go normally ? Are multiple people are being billed for the same time? Is that legal to bill multiple people for the same time? Also, the front desk employee did not even look for a solution as I stood in the empty waiting room. They should be trained to look for solutions for the clients. They should also give the clients the time that they are paying for. Unfortunately, I will use the remaining services in my last package that are pre-paid and find a new facility

    This was my first time getting waxed, amazing customer service very friendly to me. If your…read moredeciding this is the place, made me feel very welcome. Ask for Sophia when you go. She was very kind. definitely will be going back!!!

    Photos
    Naples Wax Center - Cut from the Naples Wax on-line appointment calendar normal price and time assigned to this service,

    Cut from the Naples Wax on-line appointment calendar normal price and time assigned to this service,

    Naples Wax Center
    Naples Wax Center

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    Couture Nails & Spa

    Couture Nails & Spa

    4.2(92 reviews)
    0.9 mi
    $$

    Everything went well Lena took care of me. She was very…read morefriendly and professional. I would highly recommend this salon My nails look beautiful. I had her do an hombre with a chrome finish..

    First, they are under new ownership so really most of these positive reviews prior to 2025 are from…read morethe old ownership. Now, I have been here multiple times and do really love Ronnie and how he does nails and his service/attitude in general. He does great designs, is quick, and very friendly. However, today I made an appointment at 4:45, I was running ten minutes behind and called to let them know, to which they responded it was no problem. When I arrived at 4:55, I was not greeted or acknowledged. I knew to check in on the iPad so I did. 40 minutes goes by with me waiting without a peep and the girl ( Tristen) who was scheduled with me at 4:45 was still working on another client and was sitting about two feet from me and NOT ONCE turned to me to let me know she was running behind. I finally asked for an update and only then did she say she was running late (no kidding). I continued waiting and ultimately decided to not get a design and just do a color. Tristen still working on this previous client resulted in me being helped by another man who also did not acknowledge the situation at all. Honestly, their lack of "I'm sorry for the delay" or really anything made me decide to just get the acrylic taken off and leave. I spent almost 2 hours at this salon and walked out with no color, no nails, nothing and STILL paid to have the nails removed ( I'd love this explanation and how this possibly makes any sense). Truthfully, service and being a business owner is about how you handle these situations and they did a very poor job. Things happen and people run late. That I completely understand. But, not acknowledging it or trying to rectify the situation in any which way IS completely in their control And this is unfortunately where they dropped the ball. The picture attached is how I left after an hour and 45 minutes at a salon.

    Photos
    Couture Nails & Spa
    Couture Nails & Spa - Couture nail and spa

    Couture nail and spa

    Couture Nails & Spa

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    Jasmine & Jade Esthetics - estheticians - Updated May 2026

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