Very very disappointed!!! This is a 60$ deluxe gel pedicure!!! I mean....wt................. read more

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Great holiday nails. Rudolph, Holly, snowflakes. Always great service, clean work areas. read more

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If you're not from Naples area don't visit here!!!! These are my HORRIFIC $140.00 gel nails 18 hrs after 3 fell off & they blamed me!! I have never been more humiliated and disrespected at salon in all my life!! & the 3 that fell off they repaired with acrylic I PAID FOR GEL! As you'll see one pinky is much shorter than the other one & that's the fix!!! And they're all lifting and not to the nail bed!!! NEVER AGAIN! My girl back home is gonna die when she sees this!!! read more

Luxury Nails & Spa - Horrific gel nails 18hrs after they were done & 2 fell off TF‼ - Nail Salons Near Me - Naples, Florida

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I come here all the time. I have always had very good experiences. My daughter complains that they don't listen to her and they don't do what she asks and so they charge her more. That has not been my experience but today both ladies I have used were off and I specifically asked for a female. When I arrived I was taken back by a gentleman. I did not want to say anything but I was less than pleased. For the first time ever my pedicure was not pleasant. He also cut a huge chunk of my cuticle and there was blood everywhere. My manicure looked horrible It was a bit painful. I won't be back unless the ladies I've used in the past are here. Very unhappy with this visit read more

Luxury Nails & Spa - Cut cuticle and blood everywhere. Painful and looks horrible - Nail Salons Near Me - Naples, Florida

I've been coming to this nail salon ever since it opened and have never had a bad experience. Definitely recommend and always leave happy with the outcome of my nails thanks to Ty! read more

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I visited this place for the first time yesterday to get a pedicure. I will agree with the other reviews in that the paint job could be a little better, but I will try them again the next time because the tech did a great job massaging my legs and feet, and this place does not use the cheese grater looking gadget, which always freaks me out! Overall pretty satisfied with my experience. read more

First visit for a couples mani/pedis Nice, new, clean and upbeat atmosphere. Bright and sunny space. Girls are very professional and nice. I had Lan and hubby had Sophia. They were both wonderful!! I cannot wait to come back. read more

Luxury Nails & Spa - Cucumber pedicure with hot stone and paraffin wax. Absolutely delightful! - Nail Salons Near Me - Naples, Florida

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my daughter had a gel manicure. She asked for a particular color, she didn't get it and could not communicate with the nail tech due to a language barrier. I called the salon for hours, no answer. I emailed, no reply. No business ethics! CONSUMER BEWARE!!!! read more

I just moved to Naples a month ago I did a manicure and pedicure with Jimmy and wow he is VERY GOOD read more

Luxury Nails & Spa - Nails - Nail Salons Near Me - Naples, Florida

Update from my original review - since my horrible encounter with Brian, I've been going to Teagan for my manicures and pedicures. Teagan is phenomenal!! She is kind, considerate, gentle, and pays much attention to detail and quality! I'll continue returning because of her! HIGHLY recommend Teagan!! read more

Luxury Nails & Spa - Nail Salons Near Me - Naples, Florida

I had one of the best pedicures I've ever had today. She was so premised in everything she did. I would recommend going to Luxury Nails.

**Never Going Back!** I went there today for the first time since moving to the area, and it was a terrible experience. The service was awful. The man doing my pedicure got upset when I didn't like how he did it, and he didn't seem to understand me. He ended up refusing to do my manicure. The front desk lady told me I'd have to wait because no one else was available for the manicure. Then, another lady tried to fix the mess the first guy made, but she was in a rush with another client and didn't do a good job either. It was so frustrating. Finally, a different man did my manicure, and while he did a good job, I couldn't enjoy it after all the drama. I was ready to leave, but I had no other option for my manicure, so I stayed. Don't waste your time going there if you're looking for a relaxing and good place to get your nails done. There are better options in the area. I wish I had read the reviews beforehand--I definitely won't be returning! read more

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Beautiful place but poor quality of service my nails have paint in my cuticle and my pedicure looks like I done week ago horrible is more speed than take their time to do right Loosing a customer read more

Luxury Nails & Spa - It is done today - Nail Salons Near Me - Naples, Florida

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WOULD NEVER GO BACK. Recently moved to the area and wanted to try a new nail place. Went there for the first time today, what I get is pretty simple. UV gel fill in with bubble bath gel polish. I have been getting the same thing for years and am very familiar with what it should and shouldn't look like and how it should be done. The nail tech piled on the UV gel and then didn't thin it out after I requested he file them thinner a few times. He kept saying I'm not done yet. This nail tech is surely not trained on how to do UV gel. Pictures do not even do it justice, they look absolutely horrible. Even when painting the gel polish he painted on globs of paint, looks like a 5 year old painted my nails. At the end after my nails were done, he proceeded to file each of the sides and filed off all the paint so you can see my bare nails. He is the last nail tech on the back right corner when facing all the desks. Extremely disappointed because when I walked in the place looks brand new and beautiful so I had high hopes. Upon checking out, it was approximately 10 minutes before the closed. No one seemed to understand English so I could not even speak to someone about the issue. read more

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I will start with the pleasant: this a cute shop that appears to be clean and popular. After that, it is difficult for me to personally recommend it for a number of reasons: The front desk experience on check in and out was chaotic. I was giving them a partial pass on check in since we were a group booking. They actually have a screen for checking in that theoretically seems handy. Once that was figured out we were directed to pick out nail color. $3 extra dollars for the bulk of their colors? Weird, they weren't gel polishes as far as I could tell. Next, pressure to add on services we didn't book. Not just once, but during services already booked. The techs were pleasant otherwise, but mine did not do all of the components of my pedicure, and there were issues with the foot tub. The whole experience felt rushed and my polish was sloppy. I was treating my group to their services, and check out was confusing and not transparent. She couldn't tell me what I was paying for and stated the "techs just give me a price to charge." She told me three different sums before I asked her to clarify (still didn't get a breakdown). Then she told me I could use the ATM for a discount. Um, no. I spent a lot of money including a 20% gratuity for all the techs (I come from a beauty service family, I can't not tip 20%, so that's on me). Later I found out two people in my party had paid cash tips due to a gratuity sign on their nail tables saying tips had to be cash. It was my group's fault for not checking with me about tipping, but the salon's lack of transparency and confusing message cost me even more. I didn't make the appointment for our group to begin with, and while their size might make it easy to book a group, I would not choose this place again. The quality of the services doesn't match the premium prices they are charging. read more

I went before reading all the reviews and the service I received was normal. Nothing outlandish and nothing to complain about regarding the services I received. They have 18 pedicure stations and 24 manicure stations, i went in as a walk in an hour and a half before closing and got helped right away. I paid $65 for a basic pedicure and a gel manicure. Everything went ok. I did have a hard time communicating with my nail tech, I don't think he spoke any English, which was a little hard to talk about things like nail shape and request a different nail color set to look through the colors they offer, but we got through it no big deal. I was put rather quick, which is fine for me as I don't really want to spend more than an hour getting my nails done. The reason I am giving 3 stars and not 5 is because their manicure/pedicure tools are not sterilized. They have them in the sterile pouches (maybe for looks?) but they were NOT sterilized. The pouch for my hands was previously opened and there was some dead skin stuck the the cutting part. Clearly had been previously used. The pouch itself has indicator colors that show if it has been autoclaved which the colored indicator had not changed meaning the pouch was never sterile. I also noticed that the adhesive strip portion was never removed, further confirming that the pouch was never sealed either. read more

Jen is AMAZING!!! She's so sweet and does the nails at a timely manner while also making them look perfect. 10/10 recommend! read more

Sonny was my tech and he was super nice . I was a walk in and got helped right away . My nails came out super cute read more

Luxury Nails & Spa - Nail Salons Near Me - Naples, Florida

Went with 3 others for deluxe pedicures. 2 of us received decent looking pedicures and 2 were sloppy! Not good odds! They rushed through it even though they were not busy, attempted to not let you choose the scent, didn't ask if length was satisfactory, inconsistent french tips etc. We will not return. read more

Whatever you do do not go to this place I'm begging you if you reading this please take what I say seriously Went there to get my nails done because I was going on a date I needed to get them done no matter what lol I forgot what her name was unfortunately I got a pedicure and a full acrylic set as she was doing my pedicure. I asked her not to cut my toes nails short. She didn't listen cut them short !!!!! She was very rough during the nail process which resulted her making me bleed, on mostly all my fingers I told her your hurting me pulled my hand away she said sorry and continued to make me bleed on my other fingers I get my nails done all the time never has this happened to me like this so please never go here !!!!!! read more

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W2-1111- S ss mm nav.c. ,. Vie was excellent she took her time and made everything perfect. I will definitely go back to her again. read more

I didn't make an appt and walked in and told the lady at the counter I wanted acrylic French manicure set. She gets a tech and she tells the tech not in English, want I guess I want. The lady walks me over to her station. She says we do dip for you and starts working on my nails and ask what shape I want and I say round/oval. She does the nails and we get all done and I go up to pay and find out that it's $60. On menu it says acrylic nails is $35 and I reminded her I asked for acrylic nails. They said since you got a tip added plus dip plus special shape, it's $60 I said I didn't ask for dipped and acrylic nails comes with a tip and no one told me there would be an up charge to have a round shape. They said well that's what the price is. I looked at their menu displayed on the front desk where you pay and asked them to show me on the menu where this is and the lady said, well it's not on the menu. She got the manager and he resolved the issue for me. However, I say all this to say, businesses need to be up front and clear with pricing and if techs are up selling to a customer at the chair without communicating the price, then that's deceptive and wrong. It takes no time to clearly ask what the customer wants and communicate the price before you start a service. The finished nails were okay. I probably won't go back. read more

Luxury Nails & Spa - Left ring finger was so uneven when filed that she took way too much off one side, which was the left side of the nail. - Nail Salons Near Me - Naples, Florida

Honestly I left disappointed. First of all, it's HOT in there. I think they turned the thermostat up to save money. (I was sweating) I got a pedicure, which is $35 for basic. The pedicure was "okay", but I've had way better for less money. I felt it was rushed. Then I found out I was charged $3 extra for using the wrong nail polish. Apparently they have different types, and if you pick one on the right side shelf they charge more. No one said anything until I was paying and asked why my bill was higher. I won't be back. read more

Two friends and I went for pedicures. We were all so incredibly disappointed. We unanimously agreed it was BY FAR the worst pedicure any of us had ever gotten!!! No attention whatsoever was paid to our requests and concerns. Cuticles were not trimmed, there was paint EVERYWHERE but on the nails. No door buffing was done. What a mess!! Honestly I left, went to Walgreens to find a polish that matched what I had chosen and went home and did a far better job myself!! What an incredible waste of time and money!! read more

The staff is not very friendly and quality of manicure and pedicure was mediocre. There are better options

Acrylic nails with Annie and she does great work. It is easy to make a an appointment also.

I did a regular manicure The technician was rough I asked him to go easier on the filing of my nails He did not let up I do not think they sterilize their nail tools He used a dirty damp towel on me with someone else's nail cuttings on the towel - the technician actually picked off the pieces The front desk is chaotic I will not be back read more

Woman tried hard to get me to choose one of the more expensive pedicures but I chose basic because that's what I've always done. She rushed through with no massage, messy polish and bare spots. Maybe she was mad that I didn't choose a more expensive option. When I asked at the desk if massage should have been included the receptionist said yes and got the manager/owner who called the woman over and she said she DID give me a massage. Go figure. read more

Luxury Nails & Spa - My $35.00 2 minute pedicure - Nail Salons Near Me - Naples, Florida

The last time i will ever come here- and I've given them 6+ tries to get it right. The final straw was having someone who clearly didn't know what they were doing give me a pedicure. After messing up the color so bad, someone else came and filed them off to redo them. Then it took another 30 minutes of just globbing more color on and making a mess. They look awful. Cancelled my future appointments and will be moving on to somewhere new. read more

Not impressed.... Went in for a deluxe pedicure and the pedicure itself was okay. Nothing special. I wasn't offered a beverage (I don't know if all salons do this, but 90% of the nail salons I've gone to typically do.) I was asked if I wanted a manicure 3 times after making it clear, that it wouldn't be happening today as I didn't have time. My nail tech asked if I wanted him to shape my nails like with the file, I said yes (of course), and they were slightly brushed over but not filed to even look the same shape. I'm 8 months pregnant and was just looking for a nice relaxing experience with a deep foot massage, I barely felt the massage with how swollen my feet have been as there was barely any pressure applied. I've had better experiences here with different nail techs, for now on I won't book at random. I'll ask for someone specific, Andy has done my nails before and they were amazing. However, will try to avoid getting paired with Jimmy. Sorry Jimmy :( read more

Luxury Nails & Spa - Didn't paint full pinky toe - Nail Salons Near Me - Naples, Florida

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I would NOT recommend! I did pedicure this past weekend, and sad to say I could have done a better job myself! I have lots of dry skin around my toes still and the polish applied not smoothly... very sad I wasted time and money. read more

Quality of finger nail painting was deficient, but technician who did the pedicure was very good. While the spa is beautiful it is very busy and loud leading to less relaxing environment. read more

I get my nails done here monthly and highly recommend them! My nails last 3-4 weeks and in the case that one cracks which sometimes happens no matter where you go, they'd happily fix it. Their pedicure massage chairs are amazing - and the decor and wide open space is beautiful. Call for an appointment if you don't have time to wait - they are busy because they are good! read more

Luxury Nails & Spa - Nail Salons Near Me - Naples, Florida

Very very rushed. I paid a lot of money for a rushed mediocre manicure. I asked for specific style and she seemed upset with me which just blows my mind. We are paying a lot of money for a service and are not allowed to have an opinion on what it looks like ?? read more

I've gone to this place twice. I give stars because I've been able to snag an appointment within a couple hours notice and they were kinda fast without delay. The cuts from the pedicure is what motivated me to write this review. The guy told me I needed to get the more deluxe $45 pedicure for the dead skin on bottom of my feet. No massage that's customary in basic pedicure even though that's what the ad said. He scrubbed the hell out of even the top of my toenails and it left little cuts that burned with application of salt scrub. They burn even now still and I see the red irritation. I never had a pedi this rough with such residual toenail skin scraped off and I get one like every three weeks. Annoyed there was no massage for $45 plus tip. For the manicure, the guy was rough and did some dip powder without my consent. There wasn't any massage. Kinda rough cutting of the cuticles. But it only took thirty minutes and I could get back to work quickly. They didn't have the color I chose but he brought two somewhat close alternatives back for me to look at. I plan to try other places and not go back. read more

Blood around toe isn't a good look. The nail tech was very rough and rushed through this $45 pedicure. I won't be back. read more

Luxury Nails & Spa - Blood around toe - Nail Salons Near Me - Naples, Florida

Paid WAY too much, for barely any service. For what I paid, for these toes, they should be painted with solid gold. I WON'T be back. read more

Luxury Nails & Spa - These were done on 5/20/23, & today is 5/21. This looks awful!!! - Nail Salons Near Me - Naples, Florida

Polish could of been a lot better, & was asked to pay in the middle of my service when I said I didn't want gel polish. Shape was done very nicely with lots of detail. Also wish the would of had me wash my hands before painting, as a lot of residue was left behind. read more

Luxury Nails & Spa - Nail Salons Near Me - Naples, Florida

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Only go if you plan on buying the most expensive services. ! They give you attitude if you don't want gel ! They give u attitude if u ONLy want a pedicure. And upsell u the entire time. Meanwhile Brian puts only cold water in your foot bath, barely touches your feet with a total fake massage and scrub of 2 strokes each foot !! He missed a whole corner of the nail with polish when I actually saw that ,he grabbed his nippers and cut a corner of my nail off where the polish was missing! It was a big waste of $$$. I mentioned to manager. She took off $3 !!!! Really made up for it ! ‍. I do not recommend this nail salon but if u do go don't get Brian. read more

I went last week and they advertised on their website that they were offering 30% off all of their mail services.. I went to pay and they did not honor it! I do not appreciate being lied to... that's false advertising! read more