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    VIP Grooming

    3.8 (38 reviews)
    Open 7:30 am - 5:00 pm

    VIP Grooming Photos

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    Reviews With Photos

    Gash of my 3 pound teacup poodle.
    Alyssa M.

    Since Tonya stopped doing the actual grooming things have never been the same. 20+ years of them grooming our poodles. We picked ours up today and on our way hone I noticed our 3 pound teacup poodle had a huge gash on her chest! Not one word was said by the groomers. Pretty sure she yelped when this happened and they knew it happened! I don't recommend coming here as they have gotten very sloppy with their grooming.

    My dog needed a make over decided to go to VIP to go local! Awesome place very affordable! Super happy

    You can see how deep this cut it!
    Mari D.

    This would probably be my last time here. I been here 3 times and this has never happened, I understand when it's a little cut buh this is way too deep my dog doesn't stop licking her cut. When I seen her I seen blood but never imagined it would be this deep!!!! Am so upset and will never come back to this place again!

    Heather W.

    Located in Old Town Peoria, VIP Grooming was beyond spectacular. The prices was very inexpensive for what you get and the service was excellent. I am always worried to leave my dog at the groomers because it usually takes all day. All of the groomers there were really nice and experienced. They also asked me how I wanted my dog to be groomed. Usually, other groomers do what I like to call a "rat" cut (even when you don't ask for that), but this place did the teddy bear cut I wanted, along with any color bows I wanted for her fur. My dog seemed like she was happy to show of her new hair cut, unlike Petsmart where it looked like she had been traumatized after I picked her up. I could actually see the dogs in the holding cages at VIP Grooming, so I knew they were okay and being treated nicely. A lot of grooming shops have the holding cages in the back, so that you cannot seem them and don't know how they are being treated, but this place was so different. They called me right when my dog was done so I could go pick her up too. They also use high quality dog shampoo that smelt great for almost a week after. I have been to other groomers before and didn't have a good experience. They didn't cut her fur the way I had asked and when they were done they left her in the holding cage for a while after instead of calling me. I would recommend VIP Grooming to anybody that needs their dog groomed. I could not have asked for a better dog grooming service and will continue to take my dog here every time.

    Taj-Marcel F.

    I am writing this review to warn future fur parents of VIP Grooming. I recently moved to AZ and was looking for a new groomer. I saw the great reviews for VIP and thought it would be a good idea to check them out. Unfortunately, I gravely regretted my decision. I have had my pup all his 15 years of life and he has never given groomers any problems nor has he been cut with scissors or recieved such poor customer service in the grooming industry. Moreover, my experience all started when I brought my pup in to drop him off at 8-830 am. I had made his appointment ahead of time only to arrive and find out he wasn't in the books. The intake person said she squeeze me in. I didn't think much of it since people make mistakes and she was willing to work with me. I told her I needed to be at work by 1:30 and that I would appreciate a call to pick him up before hand. She reassured me that it would only take 3-4 hours. Nothing to unusual so I left and later found myself calling for an update and hour or so before work. The groomer said he wasn't ready but would be ready shortly. So I asked my fiance if he could pick him up while I was at work. He agreed, and so I left for work. An hour or so later, my fiance called and found out my pup still wasn't ready. We became concerned as to why it would take until almost 2pm to have my pup ready. My fiance decided to make an appearance while I was at work. He arrived only to find my pup had just recently finished getting groomed, his ear cut, and a groomer startled. It appeared that around they had just gotten to him hours later and they hadn't even finished. He said the groomer was apologetic but not genuine and appeared to be hiding my pup. My pups haircut was the worse he had ever had in the 15 years I've had him with a crooked thin line down his back and unclipped nails and an uneven coat. The worst part was that when my fiance arrived my pup was shivering and had a cut ear. So after 6 over hours we now had a poor haircut and a shivering pup with a cut ear. I ended up leaving work early and worried since my pup had never been cut with scissors or acted in such a frightened manner. My experience doesn't end there. We were offered a future free grooming and a vet checkup with costs being covered. We of course refused the grooming service but did what any fur parent would do and took him to the vet. My vet put him on antibiotics and said to keep an eye on it and we would be following up in 2 weeks. I took the vet bill to VIP only to recieve a hard time to get my money back. I was shocked that the receptionist spoke under her breathe rudely and called her boss. The receptionist was older so I couldn't believe her mannerism in customer service was so poor. However, her boss was shockingly not much better. I explained what had happened to her boss and she responded by saying she had already apologized and she didn't know what else to do. I explained she could at least reimburse me for the vet bill as promised and follow up included today and not make me have to return for my reimbursement. She hesitantly agreed and her receptionist proceeded to annoyingly sigh under her breathe while she wrote out the check. Lastly, I later tried to contact the owner to no avail. I only reached the manager who seemed condensending at the whole situation. I hope this post helps people make better decisions for their loved ones in the future

    My babies looking fabulous thanks to the ladies
    Kathy C.

    Today was my first time taking my babies here and I was a little nervous at first because they have been going to the same groomer for a while now, but the ladies here were awesome!! I regret not taking them here before! They were both very nice and took their time with my babies. They came out looking fabulous. I would highly recommend this place to anyone! They also took my babies within such a short notice. I was extremely impressed and so happy with the services they provided. Thank you sooooo much ladies, you're the best

    Bijou fluffy and squeaky clean after a visit. We adore his little bandana! He said it made him feel like a cowboy!
    Disgusted C.

    Great work on my baby Bijou! It's hard to find a great cat groomer. Thanks we will be back. Bijou especially loved his blue bandana!! He said he's a cowboy now.

    After her bath n brush lol 11 year old pug (old lady)
    Nadine R.

    Took my 11 year old pug here for the 1st time, she was in need of of a bath and brush and her nails clipped badly especially as her winter cost was leaving hair everywhere around the house. I called first thing in the morning to seek an appointment the gal on the phone stated that there were already booked because I asked for grooming but I didn't know I should I should have been asking for bath n brush only. Once I told them what I was looking for they said sure no problem bring her in we can do it! I was delighted as the reviews were top notch! I was over the moon after picking her up and seeing her tail wagging n that they even gave her a valentine bow too cute! They had it her ready to go in less than an hour and half, Price was more than fair & we will forever be a new & loyal customer! Thanks VIP Grooming

    This is Lucky our Shih Tzu. He loves his haircut.

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    12 years ago

    Very reasonably priced and they got me in on short notice! Thanks guys will definitely be my go to groomers.

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    14 years ago

    My cat, mz pickles, looked absolutely great! I'm so glad to have found these groomers. Dale

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    11 years ago

    Great reliable place to take you pet too very reasonable on prices seem to care about your pet. Will definitely recommend family friends ;)

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    Ask the Community - VIP Grooming

    Review Highlights - VIP Grooming

    VIP Grooming is the best at what they do because the owner Tonya is so dedicated to her work.

    Mentioned in 2 reviews

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    FurBabies & Friends - My high energy Vizslas.

    FurBabies & Friends

    (62 reviews)

    We needed help with walking our big pittie mix. He's a strong guy and was dragging us around the…read moreneighborhood. Kristie helped us get this under control, so we can now have an enjoyable walking experience with our dog. While we were working on this, Kristie also helped us with some basic command refinements with all 3 of our dogs. One of our dogs needed a little confidence boost, and she taught us how to work with him to strengthen this. Kristie is clear in her instructions to the humans and is patient with answering questions and modeling how to give commands and corrections. She built a positive relationship with our dogs and with us. We have enjoyed the experience and appreciate the changes in our dogs' behavior.

    FurBabies & Friends has been awesome to work with. The owner, Kristie, is easy to work with and…read morecommunicates very well. For dog sitting, in our home, we've used Michelle several times now and she is great. Our 3 dogs love her and she clearly loves them too. We have 2 Great Danes and Beagle/Boston Terrier mix who are getting up there in age. Our male Great Dane has a number of health issues and Michelle handles it all so well. There's a laundry list of medications for the dogs and she does a great job keeping up with it all. She doesn't mind when I'm that helicopter dog mom and I check too often on my sick boy. Regardless of his illness, Michelle sends many pictures and text updates on how things are going with all the dogs. As a very protective momma, I trust Michelle completely with my furbabies and home. We love having Michelle take care of our babies... so much so that when we were planning the August trip we just completed, she wasn't available on our original dates, so we moved our trip to make sure she was available. I appreciate the freedom Kristie and Michelle offer us to get away several times a year. I completely trust them. Give them a shot!

    VIP Grooming - groomer - Updated May 2026

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