They used to be so good but litterly the last three times I ask them to leave my doodle longer and…read moregive her a teddy bear cut and keep It longer they have totally shaved her even when she had no matting and charge me 150! I'm Over it, the last time I pay that much to have her coming back shaved looking like a ratty poodle. They even asked me multiple times and said she didn't need to be shaved because there were no mats. Picked her up and she was shaved to the skin. ;/ do better

Great job. Even when you do a self wash they offer ro help. We have a husky and she requires alot…read moreof work and the team here cares and really treats your dog like they were their own.

My ball of fur looks beautiful again. Thank you! I think…read morearea prices have risen by approximately $10 per cut recently by all of the local groomers. I gave a tip this time, but might hold up on it next time. Not because the service, but just the value/price. I have a feeling the tip is technically priced into the cost of the cut.

I'm really particular about bringing my dog to the groomers and I don't do it often, but every once…read morein a while I'd go to get her haircut because I'm too lazy to do it myself and my dog has not been cuter. They did such a great job on my pup and she smells great.

We recently moved to Goodyear and we have tried a couple of groomers that fell short on service…read moreand/or skill. Then we found Petz Place! We have a small (20 lb) American Cocker Spaniel rescue. We learned that Petz Place was recently purchased by a Veterinarian and is under new management. First impressions: The store front is a well stocked pet supply store, very clean and the staff was friendly and knowledgeable. I scheduled a grooming appointment for my dog. She received a wonderful haircut, nails were clipped and ears were cleaned. Instead of the usual 5-6 hour timeframe , she was ready to be picked up in less then two hours (meaning not being held in a crate while they service several dogs in a assembly line style). She was calm and happy when I picked her up. We were so pleased that I have scheduled here next appointment. I highly recommend Petz Place for grooming and pet needs.

I am a dog trainer and groomer, when traveling I always check out the pet specialty stores. This…read moreone was so nice , amazing customer service, and great trusted brands.

First timer here with our dog Jax did a great job. People were friendly and informativeread more

You know, I have used Bia's in the past, but became concerned after reading a few negative reviews…read more So the previous grooming for my dog, I tried a different groomer with higher ratings. Honestly, I likes Bia's better. The most recent grooming with bia's was scheduled a week out. That tells me that a lot of people use them and many of those that are happy, just don't review. And then I talked to a neighbor who uses them. Like me, they were happy with Bia's. The staff has always been friendly and and takes special care with my blind boy. I will continue to use them and assume the best.

They're awesome you will love them ther treat your oet with kindness a d They look and smell…read morefabulous when you puck them up.

Incredibly disappointed and in tears about the service here. I had my dog groomed on Monday and she…read morehas been scooting since. Her tail is totally raw underneath (even before scooting) and she is in pain; acting like a totally different dog...it is absolutely heart breaking. She came home and the next day had kennel cough even though she has been vaccinated. She also has a cut on her leg from this visit and I am extremely upset and disappointed. $89 for this and now probably a $1000 vet visit too. Do better.

I took my Border Collie to Hounds Town and had a wonderful experience. The staff was outstanding…read moreand very friendly. They did a great job washing her and trimming her nails. She looked and smelled great. We were also offered a free day at their daycare, so we decided to give it a try. It was fantastic! So convenient and a relief to know that she was well taken care of. My dog has a lot of energy, but when we picked her up, she was completely worn out. I could tell that she played all day long and had a blast. Highly recommend Hounds Town for grooming and daycare !!!

Scott and Kelly are extraordinarily patient, kind individuals, and they run a classy, clean, fun…read morefacility. They are especially pleasant to interact with and have a competent team behind their business who readily smile to greet you when you arrive, both, to drop off your dogs and again at pickup. Thank you for always taking the time to engage with our children and make them feel as though they matter too and are equally welcome in your business. Additionally, they have made my elderly mother feel like family. When asked, they now even assist her out to her vehicle with our dogs. We have purchased a package for multiple visits at Hounds Town as they are, by far, the best doggie daycare facility we have found in the west valley. Believe me, we have looked far and wide. Use my time searching and my research to your advantage. Skip the nonsense and go straight to Hounds Town. You'll be pleased you did.

Here's pictures of my Sam. He's a cocker spaniel that has been shaved and given a beagle haircut…read more The new groomers that took over are terrible and do not listen to directions! We specifically said he gets really bad skin allergies, and ear infections and his ears need to be cut 1/2 inch and shaved down on the inside so his ears aren't heavy (this has been instructions from our vet for over 5 years for his grooming a)z Michelle, the previous groomer of this company always did an EXCELLENT job on Sam, but now with being under new ownership the new groomer is terrible. here's a picture of my cocker in a beagle cut. The groomer tried to say he was matted and they had no choice but to shave him!... I posted picture of him before his groom to show he didn't have any knots and he was not matted, and then 2 pictures of how shaved down he is now.

I would love to give 5 stars but I cannot get a response at all from the groomers and I'm an…read moreexisting client. My dog doesn't let anyone else groom him so I am stuck at a loss! The only response I have gotten is from here and it was the owner I assume but did she was out of state helping family which is fine but I never heard from the groomers. So now I am stuck and I feel bad for my dog. ** update finally got my pup groomed and they were super friendly and helpful. Hopefully his next appointment is smoother **

Continuing to praise DHDC for being amazing. K'Ehleyr had a leak. Jo'Ann investigated and gave her…read moreprofessional opinion, for free! Calmed my husband down a LOT. Thanks Jo'Ann!!!!

Now that I've been using DHDC for several months, I think I can give a complete review of their…read moreservices. They're pretty reliable. They let you know when they're going to be late. They also give you a chance to confirm future appointments by texting you a couple of days prior. They're also pretty responsive when you text them with questions. They're very good at deshedding my rottie (he sheds like crazy!). I had Andrew as a groomer for the first three or four times. Then I got Alaina. And the last groomer I had was Jo'Ann. Andrew was very thorough and detailed, but unfortunately he no longer works there. He even checked and expressed Duke's anal glands. Every appointment with Andrew was awesome!! Then Alaina, she either didn't cut/Dremelled Duke's nails at all or did very little. And afterwards, Duke got very sick: he became very lethargic, had poor appetite, had dry bumps all over his body, and his coat was falling out by the chunks. He needed to be taken to the vet and put on antibiotics and pain medication because he had such a horrible reaction to something (either cologne or maybe poorly sanitized equipment). It took about two weeks for him to feel better, but his coat was still falling out and he had dandruff all over (normally his coat is very shiny without dandruff). Our third groomer was Jo'Ann. This time I made sure that Duke was only bathed with their oatmeal shampoo and no cologne sprayed on him. Seems like she Dremelled his nails down. I asked her if she checked his anal glands because he has been licking back there a little too much and she told me that dogs get their anal glands expressed automatically while they defecate (yes, I know), but she didn't even check until I asked her. I wish all the groomers worked the same way. Again, Andrew was the most detail-oriented one and I wish he was still working there. I will keep using their service. However, I am somewhat hesitant to recommend them.