Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

-10 Stars They took…read moreover managment to our building. Besides losing checks and incompetent rent balance statements. They don't do anything about noisy neighbors, banging on the ceiling, continually waking tenants up at seven in the morning or 5am everyday . There's a huge rat infestation in front of And in back of all the buildings, they manage the refused to repair the problem. My property manager is totally incompetent. It He dosen't even know how to run a building. They refused to do any repairs.

Avoid these people like the plague. If you have to deal with them, as a tenant, first call 311 and…read morehave a city inspector come to your apartment. That way everything will be on record with the city. And the inspector might find violations you never thought about. Secondly, if you speak on the phone, record the conversation so everything discussed is on record. They record the conversations too, so might as well have your own copy. If you email, CC yourself too. Don't trust Elias Polanco, and the managers for the units. The company operator is useless to help provide useful info to reach the proper people. If you must, show up in person, and record the visit. Again, for your record. These people lie, and over promise. They also try to harass tenants to move out of rent stabilized apartment by delaying repairs as long as possible.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

Building Equity Management was hands down our best building manager it in thirty years. Friendly,…read moreCourtious, Responsive. As a tennent there has never been anyone better. Highly Reccomend.

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Screwed up my maintenance charges from the get-go, made multiple errors repeatedly (overcharged and…read moreclaimed my bank had rejected my last payment, which was not true), took months and multiple follow-up emails/calls to get an answer to a simple question about renovation, totally unresponsive. They're the worst. I'm seriously thinking of moving because they're so awful but I hear from friends in other co-ops that all these management agencies are terrible!

Is it irrational to expect a response to an email within a week or maybe two? Well, 7/13/24 was…read morethe last time my email was responded to. Poor look on their behalf. Truly unprofessional. To add insult to injury, service requests opened via their portal are closed regularly, with no feedback--head-scratching practices to say the least. I'd like to know what qualified VNYPM to earn the right to manage my building's services. Their predecessor's communication was impeccable. Let's see if the senior partners reach out indicating that my email address was flagged as SPAM, again. That was the claim back in August 2023.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

Wavecrest is the worst management company in New York City. It is beyond me how they continue to…read moresecure management contracts. It is clear that something very insidious and very corrupt is going on between HPD or whatever city agency is responsible for having this management company grow so massive even with thousands of complaints from tenants all across the city.. I have never hated a Management company so much. Since they took over our building, it has gone downhill with rat infestation cockroach infestations, just absolutely horrendous . We are looking to sue this management company and get up from under them . They are wicked and I feel bad for anyone who ends up in a building that they are managing.. Wavecrest Management is the epitome of corruption occuring within New York City's subsidized and affordable housing. I am convinced that their ulterior motive is to scare everyone away, causing them to break their leases so that they can steal and accumulate stabilize housing units, and get all of these units to become market rate rental apartments , or worse, get rid of all of the original members of the communities and replace them with immigrants. Either way this company is ran by satan himself. BEWARE! Get a lawyer..

Poor living conditions under this management. I've had 5+ ceiling water leaks this year and have…read morenot received support from management. The repair team does not respond to my emails. Poor job at repairing the ceiling, worst job at analyzing and fixing the root cause of this issue.

It has been nearly impossible to get a hold on anyone at their office…read more I have had luck reaching Karen, who was incredibly helpful, but unfortunately, she was unable to help me with my specific inquiry. She did,however, ensure that the appropriate person follow-up with me in a semi-timely manner. I wish she was the person I had to deal with, she is the only person I have spoken to at this office with a professional attitude.

I've been here since 2017. These people have always been good to me. Most recently there was a fire…read moreabove me. And my Property manager Jeanie has been so kind and very efficient in helping me get back to normal. For years these folks have been good to me. Even when I had balances. They worked with me and was very patient with me. For that I am truly grateful

The 3 years that i've been renting with this property, not once do they ever pick up the phone…read more I've left them voicemails as well and they never return my calls. Asking the superintendent of my building for help is pointless. I visited their office to find out they have moved. I tried calling the number on their sign at the new location and no answer. Eventually they got tired of me calling that they turned off the phone or blocked my number because all my calls went straight to voicemail, AGAIN. Poor customer service and communication.

Rats and roach infested buildings. The worst management I have ever seen. The rent is too high for…read morethe poor quality of living they provide

My grandparents lived there in the mid 60's to the early 70's when the building just opened they…read morewere upscale apartments they were not co-ops or condominium style apartments the reason why my grandfather & grandmother had been the 1st tenants in their apartment only WHICH HAD A BEAUTIFUL TERRACE FACING THE BACK OF THE BUILDING WHICH WAS OVER LOOKING THE POOL MY Grandparents lived on the 9th floor. My Grandparents got the apartment for $300.00 a month for a 2 bedroom in the 60's which was pretty high priced for those years even though my uncle did all the architecture work.... Id still love to live there again with the front of the building facing the Grand Central Parkway & the back apartments are facing the pool. I still give it a five star

We have lived in this building for over 25 years. We chose to live here because it is safe and a…read moregreat location across the street from Flushing Meadow Park and a small park where children can play. The park across the street has tennis courts and paddleball courts and a nice playground. Of course Flushing Meadow Park is a huge Park with many many amenities. One of our favorite things is to walk around the lake at sunset. Priceless! The pool is closed right now pending renovation but when it's open I think this building will once again be five stars. We love our Doormen, especially Antoine and Tony there more like our own private concierge, much more than Doormen! They go out of their way to make sure that our needs are met and have often exceeded my expectations; sometimes I think they know what I need even before I realize I need it! These hard-working men make it a pleasure to live at the Fairview. 24 hour security is visible and constantly patrolling the building and the grounds. There is a courtyard with picnic tables and chairs to relax and enjoy the evening breeze. There is also a private play ground for residence and a small basketball court also. The huge laundry room makes it almost a pleasure to do laundry it is card operated and almost all the machines work very rarely have to wait for a machine. Parking can be a challenge so you may want to purchase an apartment that has a parking space on the lease already. There is both indoor and outdoor parking that is reasonably priced. The management office has always responded to my needs and addressed issues quickly and appropriately. Although I am not a pet owner, the building is pet friendly. Management seems to understand the importance of pet ownership and pet owners are respectful of their home and surrounding property. I have no issues with noise or pet waste. The subway is about a mile away. Plenty of buses within walking distance Including express buses to Midtown and downtown Manhattan.