Wavecrest is the worst management company in New York City. It is beyond me how they continue to secure management contracts. It is clear that something very insidious and very corrupt is going on between HPD or whatever city agency is responsible for having this management company grow so massive even with thousands of complaints from tenants all across the city.. I have never hated a Management company so much. Since they took over our building, it has gone downhill with rat infestation cockroach infestations, just absolutely horrendous . We are looking to sue this management company and get up from under them . They are wicked and I feel bad for anyone who ends up in a building that they are managing.. Wavecrest Management is the epitome of corruption occuring within New York City's subsidized and affordable housing. I am convinced that their ulterior motive is to scare everyone away, causing them to break their leases so that they can steal and accumulate stabilize housing units, and get all of these units to become market rate rental apartments , or worse, get rid of all of the original members of the communities and replace them with immigrants. Either way this company is ran by satan himself. BEWARE! Get a lawyer.. read more

Poor living conditions under this management. I've had 5+ ceiling water leaks this year and have not received support from management. The repair team does not respond to my emails. Poor job at repairing the ceiling, worst job at analyzing and fixing the root cause of this issue. read more

Wavecrest Management - Ceiling water leak. - Property Management Near Me - Richmond Hill, New York

If I could give ZERO starts I would!!! So I've been complaining for YEARS now about a nuisance tenant above me. For context I have two autistic children and she makes noise ALLL DAY AND ALL NIGHT. I've been ignored nobody takes those complaints seriously. My building has now had 3 different property managers and I have complained to all 3 about this woman. Today as I'm standing in the kitchen sis is throwing BLEACH AND CLEANER out the window!!! It splashes into my kitchen gets all over my sons plants (which i had to throw out) I go downstairs and let the property manager k ow he goes imma go talk to her which is his response all the TIME! I go upstairs to knock on her door and ofc she doesn't answer. So I go back down and start spazzing because at this point this is ridiculous and UNSAFE my kids could of been in that window. The property manager tells me he spoke to her and she's gonna get a notice from legal which is the management offices party line. I went to him the other day asking him to CC me on the email to legal and he refused. Now as I'm rightfully going off this man as I'm in the door attempts to slam the door in my face which I stopped by pushing the door and then proceeds TO GRAB, MANHANDLE AND PUSH ME telling me to get out the office. Assaulting me while his little henchman the super was there. Someone else who I done complained about cause he's lazy. I call the police and because of the angle of the camera and the no sound because you know their cameras of course record video and not audio they refused to take my report. Now in the audio clearly you hear him slamming the door in my face and my yelling about it and the altercation. This comes Weeks after them knowing I made a a HUD complaint for them denying my children's medical reasonable accommodation for a bigger apartment. It's giving retaliation. I don't know what kind of employees Wavecrest is hiring or what the protocol for dealing with tenants is but I know for damn sure he shouldn't be putting his hands on me or anyone else for that matter! It came to my attention later in the day that he was in an actual ALTERCATION with another tenant!! But of course Wavecrest gonna cover themselves. I've sent emails with no response. I call nobody in the main office in queens answers the phone. THIS COMPANY IS CROOKED AND SHADY DO NOT RENT WITH THEM. TENANTS DONT MATTER TENANTS RIGHTS DONT MATTER ALL THEY CARE ABOUT IS MONEY. read more

Wavecrest Management - The soap and bleach splashed onto my window - Property Management Near Me - Richmond Hill, New York

New year same problems, shame on you wavecrest management...and shame on the people allowing this mismanagement to continue after all these years... Living in a Brooklyn Apt. Without heat is inhumane. read more

I live at one of wavecrest Management's buildings in the Bronx they are deceptive and they're selling and renting of these buildings to rent stabilize apartments their management style is take everything from the people that live in the building and give it to the owners including amenities and putting the safety of seniors elderly disabled and young families and unsafe conditions they are being investigated by state and federal on their practices to rent stabilized apartments in New York City this is a coordinated effort of wave crest to monopolize affordable housing and rent stabilized units having the city to fund them while treating the tenants and low come areas worst than the worst of landlord . Here a news clip about wave crest https://pix11.com/news/morning/woman-found-dead-on-bronx-rooftop-sources/ read more

Here I am again! Wavecrest Management has STOPPED me from paying my rent online because I won't do recertification. Why should I recertify when management does nothing? We have unwanted people living in the stairwell and vestibule and sleeping on the roof. But they say they are working on it. They are only working on getting the working people out of the building. Wavecrest is one of the worst management companies I have ever dealt with. Rodents are running throughout the walls, as well as leaks inside the walls. I want someone to come and help the working tenants in this building. They DON'T DESERVE NOT 1 STAR!!!! read more

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One star for giving me an affordable housing unit. Another star for the ease in getting the lease signed and moving in. I am genuinely very grateful to have gotten an affordable rental unit (especially during these times), but the management does have room for improvement. It's a property management company for affordable housing. You pay for what you get. See other reviews for a general feel of the (lack of) quality. Initial signing of the lease requires you to go to their office in person. There are two offices, one in Richmond Hill (near Jamaica in Queens) and the other in the Bronx. I've never been to the Bronx one. DO NOT mail your rent payment. It WILL get lost. Only secure way to pay is to make a monthly trip to their office (I go to the Richmond Hill one) to hand the check to the receptionist. Be sure to wait and get the receipt from her (with a stamped date and signature) that shows that she received the check. Don't make advance payments for future months, they WILL lose your other checks, and you will be stuck dealing with lost checks and having to make the trips anyway to hand them new checks. Online rent payment account will take a few months to open, not because it's hard to open, but because everyone is too lazy to open it. The website is also unreliable in recording your rent payment and shuts down every so often. Yes, it's pretty bad. Don't bother calling for anything, you will be transferred to someone else and that someone else will never pick up. Voicemails are never returned. Only way to get a hold of them is to go in person. If the super for your building is okay with fixing stuff, that's great. If you have a lazy super, you need to find a local repairman and have him on speed dial. If your neighbors are horrible, good luck. Expect management to do absolutely nothing to help. It's affordable housing, don't expect luxury style amenities. We save quite a bit in rent, but that means we're going to lose some in services. read more

It's so disheartening looking at post from 6+ years ago seeing nothing changed, actually worse. Even more sad when same tenants follow up. I've lived in the Wavecrest buildings since they opened in 2013. Wrote a lot of this on Google, but the building was beautiful. Tenants went through interview process to get in. ... upkeep is horrible, cheap repairs if any, MICE! Etc etc written this so many times .. These places are able to get away with treating us like this because New York is expensive and cost of living is not affordable. With this said in stuck in this place where there are open apartments but I'm forced to stay in an apartment that's failed inspection for over a year but for me the worst part is the menace to the building they allow to harass me. This lady child encourages her children to make all kinds of noises throughout the day. Doesn't work, children don't go to school bedtime ? That's a foreign word to them . Can you imagine children running at 2am on a Tuesday . It's my life riding scooters, jumping off furniture I assume, moving furniture, yelling at the top of lungs, dropping heavy items anything you can think of to harass someone living below you . I've emailed management for the past year ! They've done nothing but tell me I'm on a transfer list . There have been at least three empty apartments in my building for the past 6 months two for the past year ! I've sent a book of emails begging to be transferred videos of the noise, reports, harassment report of her aggressively approaching me. Their responses include "why do you advise we do" "we can't accuse someone of harassment with no proof" even advised I "you can transfer outside of Wavecrest" seriously !?! Clearly not an option but thanks suggestion or what permission!?! How is this management still open !?! MODERN DAY SLUM LORDS . They own several locations now, and hide behind employees they providing housing to. They know the people living in these conditions can't afford to get out of them so they refrain from providing even basic repairs. Either forced to leave and they get the next victim in and charge more, or we have to stay and put up with this. The tenant flood my kitchen a month ago and said "it was an accident" to the super . Accident !?! My things in my kitchen are damaged and no one has even contacted me ! read more

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For two days I been down at management and two young ladies was so helpful there names are Susana Ruiz and Rosemarie Solda. They went out there way to make sure the help I needed was given with love and kindness and I appreciate all the help they did to get what I need done thanks again for all your help. read more

The leasing department and S8 were very attentive and understanding, helping us with our application and getting the process started. We felt very confident that we were being served by the right people. read more

870 Jennings St Good Evening, id like to report a genarally concerning complaint. As of recently the building has been in horrible conditions. It is extremely unsanitary and unkept. The floors are consistently dirty with black foot steps, strange liquids on the floor, the elevator railings are dirty, the lobby stinks. The staircases are dirty and smell like weed, cigarettes and urine. We have two full functioning elevator and recently we have only been able to use one because the other is being used as a garbage storage. This is honestly very disappointing the building is a mess and it's embarrassing as a tenant. On top of the insanitary conditions, the building entrance doors always seem to be broken. read more

Wavecrest Management - Property Management Near Me - Richmond Hill, New York

As a 14 1/2 year resident of my complex, I have quite a bit to say. Over the years I have experienced a plethora of unacceptable and rude service. Not all but most of the staff is extremely rude and lack professionalism. The entire staff is in dire need of customer service training. The appliances are of poor quality, service requests are rarely addressed in a timely manner. The contracted vendors are unprofessional and poorly skilled as well. As a result of long term building issues with flooding, my household has suffered hardships and a loss of furniture, personal items and electrical appliances. We also have an intercom system that has never worked, the lobby doors are left open and there have been vagrants sleeping in the lobby and stairwells. There are also mold, asbestos and plumbing issues that need to be addressed throughout the entire complex. read more

The fact that Wavecrest have numerous buildings and can't maintain none of them is hilarious to me. since moving into this MT Eden building they have NOT done anything to fix the problems in my apt and not just that my son and I both were injured do to the negligence of this management company. The flooring is literally decaying under my feet, the windows EVERY single one are broken I put up plastic to keep out the cold but HPD told me I had to take it down due to it being a fire hazar, there must be a water bug nest somewhere because they stay flying around my apt. And to make matters worse they have the audacity to take me to court to put me and my son out after NOT doing half the work that needs to be done in here Like fixing the falling ceiling in my bathroom but the fire department had to come and cut open the ceiling so it wouldn't fall on us while we used the bathroom. read more

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I have been a tenant with Wavecrest Mgmt for 8yrs and with being here this long going through three Superintendents and the bldg is still in poor conditions, they demand rental arrears and will fail at providing any much needed repairs to your actual apartment, even after doing an Order to Show Cause - where I took them to court for repairs they found themselves doing a real quickjob on what I asked for at the moment but have yet to fix the bigger problem which are a gaping hole under my kitchen sink and my stove/oven being completely un functional , yet I make it work. they always ready to ask for rent rather demand rent yet fail to maintain the apartments. I have seen them repaint the lobby, these jobs that are more imperative than attending to a tenants apparently. Overall disgusted with the lack of maintaining the tenants needs. read more

Wavecrest Management - Property Management Near Me - Richmond Hill, New York

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My apartment at East 35th street has been flooded due to leakage from the plumbing under the bathroom sink. My investigation shows that an illegal plumbing connection from next door through the wall of my bathroom connecting to the plumbing pipes under my bathroom sink. Now when the low life and punk next door is taking a shower all the sewer back up and flood the bathroom. Wavecrest mgmt ignore my service request meaning it's orchestrated by them. A textbook case of a Hate Crime. I have refused to clean the mess I will update you later on events. Thanks read more

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Garage is infested with non-residential cars due to property management's complacency -- literally tens of cars showing up out of the woodwork without a parking permit, some of which do not have car registration and inspection stickers, or correct license plates. Having the presence of non-residential cars puts the paying residents' cars at risk for vandalism and theft. It's a safety issue that needs to be addressed through parking enforcement. Cars that do not belong in the garage need to be identified and towed on a regular basis, otherwise what message are we sending to those who break the rules at the expense of the residents? read more

I called last week and whoever answered acted like they could hear me they were just rude. called again and I believe her name was rosemary something like that, anyway she was kind and very helpful. They need more people like her. read more

Upon reading so many reviews from different locations, it frightens me that Wavecrest is managing Williamsburg Houses. The renovation process is a nightmare and there's no accountability for staff to respond to inquiries. My newly renovated roof leaks, from the bulkhead entrance, as if it's raining in the hallway. They don't have a process, if they do, they don't inform, to claim personal missing or damaged property from "their storage". The executives from this "family owned" business should be more involved in their business to correct all these problems and retrain their staff to be effective leaders and take pride in their work. read more

The staff is nice and friendly and very respectful a 10 out of 10 very understanding and if you need help and the language that you speak, they have interpreters read more

Horrible i management, don't waste your time. They never answer the phone or emails. They keep raising rent without saying anything and never take care of the problems in the building. read more

No rating at all nasty attitude from receptionist. Poor staff training. Overall, needs improvement. I added the star just because it can't post without adding a rate. read more

Wavecrest Managements Resident Selection Supervisor Brendaly Robles reached out to me for an Apartment Opportunity at the Caton Flats location. I hadn't responded to the email for 2 days because I didn't know I received it. Remember that bit of info for later. I responded and she set me up an apartment tour and I got the see the place and was very excited to FINALLY have MY own place to live after living in one bad situation after another for 7+ years of moving back to NY. We had a few issues here and there with my application process, but I passed everything that was demanded of me, even information that wasn't true, but Brendaly wrote to me in ALL CAPS that if I didn't do EXACTLY as she told me then I would lose my apartment so of course I gave her whatever she wanted because I just want to move into my home. After around 2 weeks of deliberating and sending my info off to HUD and them asking for more paperwork from me, Brendaly then tells me that she actually reached me in error and would put my paperwork to the side and process other people instead for my apartment. 1. If it was a mistake to reach out to me then why was this not flagged within the first 2 days of me receiving that email? 2. If it was a mistake to reach out to me then why did HUD not flag it the first 2 times they looked at my information. Why would they ask me for MORE information to give them? 3. Considering that I followed all the instructions and rules that was demanded from me and for Brendaly and HUD to go through all of my information and see that everything was in good standing and just had to write out my lease and take my fees but instead choose to PUT MY APPLICATION ON HOLD was an egregious act that caused me to be homeless for longer than I needed to be and to have falsely given me hope and then to rip it away from me on my birthday was a tragically disgusting thing to do. Brendaly Robles, Wavecrest Management will play around with your life and treat you like nothing if you choose to let them get away with it. This is a TERRBILE TERRIBLE COMPANY. 0/5 stars really. read more

BEWARE!!! PLEASE READ! DO NOT rent with Wavecrest Management. 0 stars if I could. In the middle of the night on February 5th, 2023, there was a pipe burst in my building, causing major leaks in my apartment. The aftermath was horrendous - ruined clothes, sneaker and damaged walls / ceilings. It's about to be a month and a half and the walls / ceilings are STILL NOT repaired. There's no use in calling or emailing Wavecrest because they DO NOT respond. If you're lucky enough to get a response, they put in a "ticket" for your request but you don't hear back. To make matters worse, my apartment is currently leaking again as I type. I've be told many horror stories about neighbors experiencing the same water problems. This building is just waiting to fall apart. Let me not even get started on heating. It first started in December when I was having issues with one of my rooms. It has been over a month since I've had heat in the entire apartment. Boiling water is all I can rely on to stay warm. I don't care how desperate you are - if you rent with this company, you WILL REGRET it. They will sell you a dream and pull it right from under you. I wish I would have seen these reviews before signing a lease with this SLUMLORD of a company. There is so much more than I can say, but these are my major concerns right now. I've been renting with Wavecrest for only 9 month (NEWLY CONSTRUCTED BUILDING), but could write a novel on their negligence. I could only imagine how many violation this building has racked up in less than a year. Any positive reviewers must be getting paid to write their reviews or are writing under the wrong company. Do better by your paying tenants. read more

I've been in my apartment for 10 years never gave any problems. About three years ago my apartment caught bedbugs. I reported it to the building. They did send exterminators here. So far I have had exterminators come 16 times within the three years they send Dial A Bug which the fucking company sucks as well. The exterminators are here no more than five minutes and leave. We are three years later. I'm still dealing with bedbugs in my apartment. I have purchased furniture twice already for this apartment and now I'm waiting for a transfer. They are taking three years to do. everyone has a response. No one knows nothing they're all fucking stupid. come to find out from tenants in the building. Bedbugs have been a problem for a few years now this building no one does anything about it. I reported I reported the Bronx console. I reported it to 311 and I'm still in the same situation living with my kids. Wavecrest management is the worst management company in the Bronx. No one ever answers the phone. No one ever knows what they're doing. No one knows what they're talking about. have a different property manager every month. They lie on your name and say things that are incorrect confusing you with other tenants. read more

I'm NOT sure what is going on, or if they did a round of layoffs, but the team processing the rent checks are having serious delays. Everything used to be processed and cashed in about one week's time. However, I've noticed they now take almost 3 weeks to post my payment as 'received'. This can potentially cause issues because they can 'FLIP THE SCRIPT' and charge a late fee when in fact the rent check was sent in advance (weeks in advance), and nothing was late to begin with. It's an efficiency processing issue, or a staffing shortage. I have no idea which one it is, but i hope they don't label me a 'bad tenant' due to their inability to manage processing checks because they are trying to play some game, raise rent, or whatever. As stated, i have no idea what is going on and unclear if this is a result of layoffs, shortages, etc., but they need to ensure they are adequately staffed. They haven't done it to me, but there is a potential for someone to do nefarious things and charge a late fee when nothing was late to begin with. This could also be a post office issue as well because there have been things in the news about late deliveries and postal employees throwing mail, and packages away. I just wanted to share this because this has only started happening in the last 2 - 3 months. Other reviews have noted the same issue. Also, i don't appreciate GINGER L. sending me nasty messages. We all have different experiences with management companies and to accuse me of lying in my review was wildly offensive. She should have read my original review more clearly because there was clearly a reading comprehension issues. Anyone reading can clearly tell i was talking about my own personal experiences with them, and how i rated it based on the fact we rarely interact and when we do, they have been responsive. I've had bad experiences, and hope i never do again. Separately, i am not sure if they have biased treatment towards tenants based on where people live (i.e., bad neighborhoods), but i can picture that happening as well. However, i don't know so i can only say its my observations and thoughts on the subject. read more

They are the worse management I have ever encountered they only do repairs when they know an inspection is coming otherwise they make u wait all day and never come or they come and say they will be back they replaced the electric system with some faulty bs that blacks out ever so often blew out two of my 65 inch tvs had a big flood ruined my kids beds bikes games clothes beds around Christmas I might add they tell you make a list to be reimbursed what a jk never received a penny now the new beds are moldy took so many losses since wavecrest took over and I am depressed and never been so unhappy always waiting for the next loss to take I just pray for my piece of mind and sanity that my transfer goes through I cannot do another year here and i need new furniture but not here for the mold to ruin it at this point me and my bf took matters into our own hands we got supplies to fix my bathroom ceiling before it falls on us and mold removal which we have used n works better than the paint over read more

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I've been having several issues in my apartment like changing smoke detector alarms replacements, AC unit fixing, not updating my lease even though i submitted the renewal forms through the mail TWICE, bedroom door handle and window handle (still both are not fixed) and every time I contact wavecrest, only ONE person has helped me which thank God I got her name Rosemarie Salgarria. I hope I spelled it correctly. She's the only nice person in there that actually does her job and does it correctly and completes it!!! I'm giving the 2 star review on the company but for her I would give her the 5 star review, too bad I can't review individually cause she deserves so much credit for her work. I hope her work goes noticed where she is! read more

This is the worst company I've ever dealt with I've been living in the same complex for 45 years. For the past three years we've been having electrical problems but the heating system still has not found the glitches in the system it is cold no heat call the super we don't have one and he only works from 8 to 4 Monday through Friday he doesn't work on the weekends they took a porter and made them a super what the heck read more

NEED'S better workers. Especially more English-speaking workers We are Hispanic dealing with Hispanics that do not like that My sister don't speak Spanish. Also The manager and the Super to her building are family so when she goes to make a complaint that manager blows her off and hangs up. Wavecrest has potential they just have to start letting go of those that are making it seem as if the tenants have no rights. read more

I've been living in a complete nightmare at 1088 Washington Avenue ! I'm so heartbroken that I have to live here with my 2 children. I have a 2 year old and a 13 year old and I rather live in the street to live in my apartment. I'm currently staying with my mom because my living conditions are so horrific!!! I paid a little over $3,000 for my couch and RATS are all through it !!! SEE PICTURES BELOW !! Mice pouring from my refrigerator !!! A horrible leak in my kitchen sink and roaches all throughout my cabinet !!!! I cannot love like this. I put in my transfer over 3 years ago and still haven't heard back from management!!!! read more

I have made complaints over and over again about rodents in my house, Mold in my apartment, and to no avail has anything been done not even a call back. I know they would not want any of their family to be treated as such. But as God is my father things will be handled. I am having breathing problems and I can't take it anymore. read more

They trying to terminate my lease for recertification non compliance when I did comply on time . Turns out the return correspondence email they provided was incorrect now they are trying to kick me out for their mistake. Meanwhile it's rodent issues and repairs needed to be done and no heat read more

The company is absolutely trash. People sucking off on their daily duties and refusing to do what they were hired for. The HR and higher ups absolutely SUCK. There is no morale amongst staff and working their feels like working in a soul sucking pit. Don't be surprised if you work with them as a client and things aren't up to par. read more

This company takes at least 2 to 3 weeks in processing your rent checks then they have the audacity to send you a bill saying that your rent is late when in actuality they're sitting on the checks and haven't processed it yet. it's crazy to think that management company of this size would be so late in processing rent checks. read more

Ladies and Gents, make no deal with Wavecrest Management located at 87-14 116th Street, Richmond Hill, NY. Absolutely incompetent and ignorant staff. Strict and deliberate misleading of customers like showing one demo apartment and binding you with the lease for another one being unrepaired and thus absolutely unacceptable. Missing the receipts of your money orders making extremely complicated to refund your own money. Do not trust such bunch of rounders. Do not allow to freak yourself. read more

Terrible property management company. One of the worst I've ever seen. Staff cursing and airing out laundry. They don't do their jobs. Their buildings have terrible damages & violations. They don't fix them. It's located in one of the worst areas in Queens, Jamaica Ave. Slum lords with a fancy name. Look at their google reviews: horrible. I would never be a tenant or an employee of that dumpster place. Sink it in Jamaica Bay. read more

If I could rate them no stars I would. If you want a management company that has non responsive employees, doesn't provide adequate hot water and heat when by law their supposed to and doesn't provide upkeep to the building or want a colony of rats inside of your apartment walls then by all means use this company. read more

I am just looking for my dog he was last seen around 20-34 buildings his name is Toby, he is very sick. Toby was spotted twice in that area by someone and he is tagged and chipped and security there has seen him. I am sorry I am posting this here but I am going crazy looking for him he is sick and tiny. His breed is a Teacup Chihuahua with an unbalanced walk, he is colored black and tan. If anyone has any information on this dog or has seen him or anything please contact me immediately at 347-631-5026, this is a serious matter. To the Wavecrest building you have beautiful apartments you have beautiful views. read more

Elaborate Rental scam made possible through building management's negligence: 4 victims, individually fell for this rental scam and got in touch with each other after the scam came to light. ⁃ Perpetrator put an ad online; showed the studio apartment to each one of us in person; put each one of us through an approval process with a fake website and fake realtor; after approval, the perpetrator took rent and security deposit with a fake signed lease and then ghosted/disappeared. ⁃ While attempting to move in/pick up keys, each of us individually came to know about the scam through getting in touch with the building management, superintendent etc. ⁃ Perpetrator is still anonymous due to the building management's negligence. The building management claims they are investigating this issue, it's been about 2 months but they haven't updated us on anything yet and still have no information on this perpetrator. We believe we have a class action suit against this building as their negligence made this scam possible. Building Management's Negligence: 1. the perpetrator, who pretended to be the owner, was actually living in this apartment as a tenant on a rental lease with a fake name. Having a fake name is what enabled the perpetrator to go through and get away with this scam. 2. the building's actual premises were used for this scam as the perpetrator scheduled apartment showing appointments with each of us, individually and showed each of us this apartment in person at different times and days. 3. one of the building managers mentioned to us that this individual had done these types of scams through air bnb before and yet this person was allowed to continue living there. 4. the management have failed to identify the perpetrator or provide security footage which they have mentioned they have; We have each lost directly between $3,000 to $5,000, but indirectly lost a lot more; since we had ordered furniture, scheduled Wi-Fi installation, hired movers, etc. Most of all, almost all of us were also on the brink of being without a home to stay in, some of us had ended leases, some moved from different towns, we all went through emotional turmoil, and had to end up paying a lot more for emergency accommodation. read more

Probably the most unhelpful management I've had to deal with. I've sent in request through the portal and I've never got a response back. It wasn't until I personally saw the super and told him the issue that it got fixed. Also, the representatives are rude. I called in to pay my bill over the phone since my account it locked. She transferred me right away and it went straight to voicemail. I called back to see if there is anyone else I can speak to and I was told "Well you'll have to call back in 10 minutes because you're calling during peoples lunch break". Then hangs up. Ummm okay, cool. Didn't have to be so nasty about it. She didn't even let me ask if there was an extension number I can have that way I didn't have to keep being transferred. Thanks for the help miss .... read more