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    Vina Alterations

    2.8 (12 reviews)

    Services - Vina Alterations

    Clothing alterations

    Clothing mending and repair

    Vina Alterations Photos

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    Morgan E.

    DO NOT TAKE YOUR WEDDING DRESS HERE!!! If I could give 0 stars I would. She didnt hem it even on the bottom or hem it all the way around for that matter, the bottom looks like someone cut it with kids scissors, pins were left in it, there was trash in the bottom of the dress, instead of taking in the sides correctly, she bunched it all up and just stuffed into the inside of the dress, the dress is fitted so its very noticeable - I thought the dress was bunched up underneath and the under layers just needed to be pulled down - nope not the case. She charged me $290 for her alterations and when I took it to a different seamstress for my final fitting she made me aware of the horrible job she did. When I called Vina to make her aware of the situation and to ask for my money back, because I now have to pay nearly $500 for someone to fix it and redo everything she did, I was told by taking the dress home I agreed to the alterations. I told her I was not a professional seamstress and didnt know how everything was supposed to be done or look. Anyway, by the end of the conversation I got hung up on. I have pictures to go along with it, but they dont do it justice, as well as the entire staff of an alterations company to attest to how awful of a job she did. She may have good reviews for simple tasks such as hemming pants but NOT for altering an entire wedding dress.

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    1 year ago

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    4 years ago

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    3 years ago

    Shoes polished, look like new $12

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    3 years ago

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    4 years ago

    I had some alterations done at this place. Great work, fast and reasonably priced. I also got a few pumps re heeled there. Great quality.

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    14 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    14 years ago

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    9 years ago

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    Saber Cleaners & Alterations - My wedding dress bustled (Saber added the bustle!)

    Saber Cleaners & Alterations

    (100 reviews)

    $$

    Elizabeth

    Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

    I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

    Vina Alterations - sewingalterations - Updated August 2026

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