Buyer beware. Tower cleaners lost my suit pants. They asked how much to replace them and they were…read moreJCrew suit pants so, unfortunately they were expensive. The man in the store called me a liar and refused to give me the money to replace the pants. They would only allow me to get a store credit. Great, just what I want to do...give you more of my clothes to lose. I had no choice to agree but when I tried to use the credit, he ripped up the invoice and told me the pants were used and he wouldn't honor the credit. No accountablility from a business that LOST MY CLOTHES! Never been treated like that before.

Be careful if you bring in blankets, drapery or any non-traditional items that need to be sent out…read more Our $300 goose down comforter was replaced by an $80 duck down blanket. But the staff insisted that it was the original. There was no sincere effort help to fix the mix-up. Where is the integrity, honesty and customer service?? Obviously not at this cleaners.

i sought someone to sew 1 suspender button that had fallen off my shorts. i had the button. i was…read morequoted $5 by others. classic cleaners offered to do it for free. but, it is too long a trip to classic cleaners. nevertheless, i was cheered up re such business people still exist.

Horrible customer service. The young lady who took my…read moreclothes had a condescending attitude. I wonder if she'll be nice if I'm white? They just lost my business.

This place keeps stealing my clothes Make sure you remember…read morewhat you gave them. Will not go back.

Staff super friendly, machines clean and good, the wash and fold services were excellent!read more

I dropped off and paid in advance for a wool blend blazer and a very nice velour and polyester…read moreblend dress with a draw string waist, which consisted of at least 15 slots to loop the draw string through. Before leaving the establishment , I checked the dress and saw that only 2 of the eyelets had the satin draw string in place and asked the lady at the counter (who said later she was the owner) if she would put it back in place, the way it was when the dress was brought in. Rather than look at the dress and check the area she pointed and said it was there, and it was, but it was not in all of the slots on the dress. I showed her all the slots that the string was not placed in. She took the dress, never said a word, walked to the back with it and corrected the problem, and brought the dress back to me. Very dry and unfriendly. I must say, I live around the corner and will not be bringing anymore items due to poor customer service and carelessness.

I needed some pants to be hemmed for a wedding a few weekends ago Per the receipt that Monroe…read moreCleaners gave me, it asked that I pick up the pants after 5:00 PM on Friday. The bottom of the receipt stated that the cleaners stayed open until 6:30 PM on Fridays. When I walked down to the lower level just after 5:00 PM, I was stunned to see that they were closed. Why would they trick me like that? Perhaps some emergency occurred that they had to leave early? No worries, the receipt also stated that they were open on Saturdays. To my dismay, they are not open on Saturdays. I needed those pants to keep up my public image. There was no way around it. I eventually ended up buying the same exact pants and getting them hemmed at a different cleaners, paying much more than I anticipated. Now I have two pairs of the same pants and trust issues to go along with it. Luckily when I picked up the original pants, the nice lady gave me a discount of $1.00 off. Not sure what I will do with all that money. Perhaps invest it or something.

This place is simply convenient but the customer service isn't that great and they are not that…read morereliable. I brought a very expensive blazer ($200) to them for dry cleaning and I asked that one of the buttons be reinforced because it felt loose. I came back three days later to pick up my items and I went to check if the button had been reinforced. But instead there was no button... At all. She called someone else to ask if they had lost the button. (Needless to say I was losing my last bit of patience.) She eventually asked if she could have another business day to put the button on. But since I was flying out to CA and needed the blazer for a business event that wasn't possible. She did end up working with me and having me come back two hours later before they closed. And my button was found and sewn on. They're pricey and lacking in customer service, but if you push them they'll get your dry cleaning done within a timely manner. My brother also used to dry clean here but he disliked their customer service. They would tell him to come on Tuesday, for example, to pick up his items and then he'd show up and they'd ask him to come back tomorrow/Wednesday.

Dropped off trousers that need a seem stitched and when i went to put them on the pocket was ripped…read moreand the stitch in that area was now split. I went back and asked them to repair the new found rip and they told me that it was my fault and that I ripped them!! They wanted to charge me again for another repair (that they created). The woman argued with me and I finally took all my dry cleaning and left. Totally rude and lack of decent customer service... I will NEVER go back!

Always do a wonderful job! My dry cleaning is always done on time and perfect! I have not used…read moretheir alteration services yet.

From the owner: Eco friendly dry cleaning and shirt laundry Expert…read moretailoring Same day service Household/linens Draperies Wedding gowns cleaned and preserved Hand finishing available family owned for over 75 years Home PICK Up & Delivery Service

we love Dockside cleaners- all our clothes come out pristine and well pressed. The owner is…read moreextremely kind, knowledgeable and professional. Highly recommend!

I'm really surprised that no one has left a review for this business. I had some karate gis that…read moreneeded alterations. Suffice to say, I got them back on time and the work was excellent. There was a small issue with one of the patches. The owner took it back and fixed it straight away. Very nice people and very professionally run. Will definitely do business here in the future.