Excellent alterations. Quick and well done. Apparently I left my glasses in the changing room, and…read morethey found them and returned to me when I picked up. Much appreciated.

Always friendly and very efficient. They are attentive and flexible with requests. Above and beyond…read moreservice all around.

Unreliable for time sensitive needs…read more Review for Elegance Cleaners I've been a customer here on and off for years, but after two bad experiences with the I won't be returning. Most recently, I dropped off a jacket on August 25 with a pickup date of September 2. When I went in on September 3--eight days later--it wasn't ready and couldn't be found. I was told it might be ready by 6 PM, but I needed it early the next morning. Previously, I brought a jacket in for alterations and the work wasn't done on time. The hems were rushed and poorly finished, and they couldn't handle the tailoring I needed. This, also, was brought in with ample time and needed desperately. For $14 to clean a jacket, I expected reliability and quality service. Unfortunately, this cleaner hasn't delivered either.

Love the service here!! Great staff and amazing work. I will be coming back for sure. Definitely…read morerecommend 100%.

Prices are STUPID high and they want you to pre-pay for the service that they didnt perform,. Thats…read morenot how it works with dry cleaning

I purchased a suit two months in advance for my son's wedding in Cancun Mexico. Three days before…read moremy departure date I realized my rigorous exercise training leading up to the event changed my body measurements. The well custom fitted suit was now several inches larger than I desired. I went to see Jim, explained my situation and two days later he got the job done. Forever grateful for the service. Thank you Jim, you made me look good.

I tried this place a few times and ALWAYS have an issue, the women who seems to be the owner at the…read morecounter is very rude, she will be talking on her phone while processing your order. you ALWAYS have to repeat yourself because she is paying no attention to you and is more interested talking to whomever on the phone. NO MATTER what date they give you, your order is never ready, you either have to come back later or another day there prices are super high

Place was closed randomly on a Friday. I was unable to pick up my clothes before an important…read morebusiness trip. No one answered the phone after 15 phone calls. I will never come back here.

Avoid getting ANYTHING hemmed here. We brought in 4 curtains to be hemmed 5 inches - they hemmed…read morethem 15 inches and then blamed it on us. Over $1.2K curtains trashed and they wouldn't even reimburse us for THEIR mistake. They also made a hem mistake on my wife's pants in the past. So pissed. Avoid this place at all costs.

Have trusted her with my most precious pieces. The tailoring is top notch. Promise and the service…read moreis outstanding as well.

I need a lot of my clothing altered (whether it's a hem or straps taken up or waist taken in or…read moreshoulder pads sewn on... I also have a habit of buying things with a vision for them that requires tailoring). Moving from NY to CT I had a hard time finding a tailor that did great work but also didn't charge a fortune, especially given the volume of items I bring in. Jeannie does all my alterations now. The work is very good and the pricing is very fair for how much work each garment needs. I'm glad I discovered this place. It is not even really convenient to where I live but always worth the drive back and forth.

I came here to have a dress tailored after reading the good reviews. Big mistake. They did a fine…read morejob taking up the shoulder seam but completely botched hemming the bottom. It's sewn crooked and very poorly. The thread work is sloppy and they sewed a crease into the dress! I was charged $90 for this terrible work, and I when I refused to pay so much for shoddy tailoring they took $20 off. I didn't want to argue further so I paid $70 and left with my ruined dress. They offered to fix it, and said it was an oversight, but I'm so disgusted they would think this dress was ready for a customer that I do not trust them to work on it again. I will never return here. I could have done this crappy of a job myself! DO NOT GET ANYTHING TAILORED HERE. You will regret it.

Great counter service!! They always know my name, my order and are so polite & friendly!read more

I brought in the dress I wore to our daughter's wedding. It had a noticeable stain on it, but the…read moredress was custom made and was silk, so I was very concerned that the treatment to get the stain out might result in the dress being ruined. Tenise helped guide me. The first cleaning application did not get the stain completely out. I did not want to sign a damage waiver for a more aggressive approach, so Tenise offered to try again to get the spot out without taking a more aggressive treatment. The stain came out! Thank you Tenise and Fabricare! This is not the first time Fabricare has worked its magic on a stain. A year or two ago, a bottle of red wine was knocked into my lap, and all over a white silk blouse. While I had little hope they could get the stain out, it came back as white as the day it was made - no sign of red wine anywhere.

Love them! Kim is so friendly and always gets the job done!!…read more Great service and great cleaning!

I have been a customer here for over 10 years and highly recommend Best Care over several of the…read moreother cleaners I have frequented in Westport. The service is exceptional and expert in cleaning and tailoring. I have had my family's clothing altered, pants hemmed, zippers repaired or replaced and countless shirts, sweaters, pants, dresses, comforters, pillows dry cleaned or laundered without a loss or shrinkage during that entire time! It's always a pleasure to see the hard-working owners, wife and husband, who endeavor to please their customers. Also, the location is great - opposite Super Stop and Shop in Westport - convenient to Southport and Fairfield residents as well. Reasonable pricing, too.