Great customer service I brought in a polo and it they shortened the hem to the perfect length I…read morewanted it

Went in to have a 20 year old tuxedo taken in. Went there for professional service. As you can see…read morefirst I was charged $146 then when it didn't come out correctly they charged me another $40. Still had to go out and buy a new tuxedo as only after paying did they tell me because the pants had pleats they could not make it look right. And they were nasty when I asked why they couldn't tell me that beforehand. Super expensive and very unappreciative. They only want the money. Be careful

Very experienced and owned and operated by Basima. She does a great work and tries her best to be…read moreaccommodating on when to finish her alterations. She is super sweet and there is a parking lot that you can drive into to access the house. There was a time that I went that I wanted to get one of my dress shirts done for graduation, however, she completely forgot when I went to pick it up on the day of (it was during PROM season for high schoolers so you have to cut some slack) but she was able to alter it within 1.5-2 hours for it to be ready just in time.

I finally broke down and looked for a tailor, inasmuch as the woman who previously tailored my…read moreclothes retired. Basima is a lovely and pleasant lady and was accommodating but I cannot understand how people say her prices are fair and unbeatable. Because I am under 5', everything has to be shortened. I brought slacks to be shortened; her charge was $25 per pair. I found it outrageous inasmuch as the hemming was done by machine, not even by hand, and it looked it; not professional looking at all. I was very disappointed. Imagine have a pair of skinny jeans shortened and charged $25! After reading the reviews, it seems I am one of two dissatisfied customers.

Prices are STUPID high and they want you to pre-pay for the service that they didnt perform,. Thats…read morenot how it works with dry cleaning

I purchased a suit two months in advance for my son's wedding in Cancun Mexico. Three days before…read moremy departure date I realized my rigorous exercise training leading up to the event changed my body measurements. The well custom fitted suit was now several inches larger than I desired. I went to see Jim, explained my situation and two days later he got the job done. Forever grateful for the service. Thank you Jim, you made me look good.

Avoid getting ANYTHING hemmed here. We brought in 4 curtains to be hemmed 5 inches - they hemmed…read morethem 15 inches and then blamed it on us. Over $1.2K curtains trashed and they wouldn't even reimburse us for THEIR mistake. They also made a hem mistake on my wife's pants in the past. So pissed. Avoid this place at all costs.

Have trusted her with my most precious pieces. The tailoring is top notch. Promise and the service…read moreis outstanding as well.

I am SO glad we found Susie... she saved me! I stopped in in a panic with a last minute tailoring…read morejob I needed for a wedding. She got it done within minutes with no questions asked and extremely reasonable prices. And did an awesome job. Look no further, she's a hoot.

Look no further! This is the place to go when you need a seamstress. Susie's work is flawless but…read morebe prepared for her unique personality :-) She is wonderful. Her prices are very reasonable and she will work with you if your are under time constraints. Susie has not only worked on my daughters sweet 16 dress, she has sewn on patches to my biker vest as well. Two thumbs up Susie! This is a family owned business. Susie's father started the business over 25 years ago. She is carrying on the family tradition. Its located in the "Hollow" of Bridgeport, directly across from the North Avenue jail. Don't worry, your SAFE...plenty of guards keeping the bad guys inside.

I stopped in to get a pair of pants hemmed and she did a good job. The price was acceptable and the…read morejob was done quickly. The shop is located on the second floor, it may be hard to find because there is no large sign to indicate so.

I came in to Bae's Tailoring last week looking for some changes to be made to my dress slacks. The…read moreservice was quick and easy, and the pricing was reasonable too. Appreciated the attention to detail here - I'll be back.

I have used Mr. Bae's services as has my family for years. He complies with deadlines, does…read moreexcellent work, and is honorable in all ways. I am mystified by the other review he has. He is a great resource in Westport as I have gone to many other tailors who charged more, did shoddy work, and did not finish on time. I recommend Mr. Bae highly.

Best customer service and experienced tailor. She knows what she's doing and will custom to your…read moreneeds and wants. Kind and very professional!

As a preface, my experience at this tailor was by far my most poignant reminder of the selfishness…read moreand poor customer service which plagues much of the American commerce system today. I braved the cold weather in hopes of finding a quality tailor from which I could get my suit measurements taken before I travel. Upon entry into the store, the sales floor was empty and I waited at the counter for a few seconds before being greeted coldly by a short female that I assume to be the owner of this establishment. I greeted her with a smile and said: "Good afternoon, may I ask how much you would charge me to have my suit measurements taken?" The shop keeper harshly responded no and said that she couldn't do it. In my bewilderment I asked her why she was unable to do so and she replied that it was a common practice in the tailor industry. Trying to give her the benefit of the doubt I thought perhaps tailors don't give out suit measurements because clients can take this information elsewhere for tailor work. Despite my brief pause to try to reason her logic I couldn't help but notice a tape measure behind her and this led me to implore further. I simply asked again and she gave me the same bologna about the industry practice. In my disgust for the lack of humility and lack of general customer service skills displayed by the shop keeper I said "No, you CAN do it. The problem is that you WON'T do it". To this comment she simply shrugged her shoulders and repeated that she can not do it. It's amazing to me that despite my offer to pay for the service and my good intentions I was the victim of a selfish money hungry shop keeper and potentially an even more insidious industry practice. Needless to say I'm going to have a few family members take the measurements for me so as to have the accurate reading that I believe a professional could provide me. I really wish that this experience had been otherwise and perhaps if the customer service were better I would have taken the extra step to request a quote for making a suit at the location or perhaps take a business card for future tailor work. The relationship and trust between a tailor and their client is the TRUE industry secret and I hope someday this shop keeper can learn that before they put them self out of business.