Nena was nice and the services was done quickly. Why? Because she rushed it. Very very disappointed…read morewith the quality of her work. I should have bought a clothes from a Goodwill store and send it to her to see her works. I spent $$$$ to invest in a great quality pants, but she ruined both. 1 pants forgot to insert back the loop hole, and the other pants were adjusted un evenly which me it looks so ugly in the back. She didn't even adjust the belt loop hole to make it looked untouched. She obviously did the shortcut. Am glad i was able to get back my 2 linen shorts which is supposed to be next in the line. I don't recommend this Tailor at all cost.

Absolutely worth it. Hemmed pants and tapered the leg. Even tailored my jackets so they properly…read morecompliment my body style. She even repaired the pants that were improperly tailored. Seams were straight and even kept the creases in the pants, which a lot of tailors forget to do. Once she's done you won't be able to tell that alterations were even done, the thread used and pattern all matched! Do not be afraid to bring your garments to her. She has the experience and provides such a quality product. She is a sweet lady who has a heart so big that she cares for her mother daily while working from home. Support your local neighbor. I promise you won't be disappointed.

It is a blessing to have this service in our town. I've taken many formal dresses there to be…read morealtered. Last week, I bought a dress at a consignment shop that needs a ton of work. I bought it with confidence because I have this establishment in my back pocket. The online scheduling is a huge bonus. I highly recommend them.

I brought my wedding dress here for alterations. I had three fittings, but when I picked up my gown…read morethere was dirt/stains all across the train of the dress. I called and was told i must have stepped on the dress trying it on, they dont clean dresses and its my fault, there is nothing they did wrong. I explained I had only tried it on the three times at their store and they brushed me off and said it was my fault and theres nothing they can or will do. I paid $900 for alterations and steaming/prep to get a stained gown back the day before my wedding. I am so displeased with my service and their dismissive attitude to my concerns.

Very experienced and owned and operated by Basima. She does a great work and tries her best to be…read moreaccommodating on when to finish her alterations. She is super sweet and there is a parking lot that you can drive into to access the house. There was a time that I went that I wanted to get one of my dress shirts done for graduation, however, she completely forgot when I went to pick it up on the day of (it was during PROM season for high schoolers so you have to cut some slack) but she was able to alter it within 1.5-2 hours for it to be ready just in time.

I finally broke down and looked for a tailor, inasmuch as the woman who previously tailored my…read moreclothes retired. Basima is a lovely and pleasant lady and was accommodating but I cannot understand how people say her prices are fair and unbeatable. Because I am under 5', everything has to be shortened. I brought slacks to be shortened; her charge was $25 per pair. I found it outrageous inasmuch as the hemming was done by machine, not even by hand, and it looked it; not professional looking at all. I was very disappointed. Imagine have a pair of skinny jeans shortened and charged $25! After reading the reviews, it seems I am one of two dissatisfied customers.

I am SO glad we found Susie... she saved me! I stopped in in a panic with a last minute tailoring…read morejob I needed for a wedding. She got it done within minutes with no questions asked and extremely reasonable prices. And did an awesome job. Look no further, she's a hoot.

Look no further! This is the place to go when you need a seamstress. Susie's work is flawless but…read morebe prepared for her unique personality :-) She is wonderful. Her prices are very reasonable and she will work with you if your are under time constraints. Susie has not only worked on my daughters sweet 16 dress, she has sewn on patches to my biker vest as well. Two thumbs up Susie! This is a family owned business. Susie's father started the business over 25 years ago. She is carrying on the family tradition. Its located in the "Hollow" of Bridgeport, directly across from the North Avenue jail. Don't worry, your SAFE...plenty of guards keeping the bad guys inside.

Great customer service I brought in a polo and it they shortened the hem to the perfect length I…read morewanted it

Went in to have a 20 year old tuxedo taken in. Went there for professional service. As you can see…read morefirst I was charged $146 then when it didn't come out correctly they charged me another $40. Still had to go out and buy a new tuxedo as only after paying did they tell me because the pants had pleats they could not make it look right. And they were nasty when I asked why they couldn't tell me that beforehand. Super expensive and very unappreciative. They only want the money. Be careful

Best customer service and experienced tailor. She knows what she's doing and will custom to your…read moreneeds and wants. Kind and very professional!

As a preface, my experience at this tailor was by far my most poignant reminder of the selfishness…read moreand poor customer service which plagues much of the American commerce system today. I braved the cold weather in hopes of finding a quality tailor from which I could get my suit measurements taken before I travel. Upon entry into the store, the sales floor was empty and I waited at the counter for a few seconds before being greeted coldly by a short female that I assume to be the owner of this establishment. I greeted her with a smile and said: "Good afternoon, may I ask how much you would charge me to have my suit measurements taken?" The shop keeper harshly responded no and said that she couldn't do it. In my bewilderment I asked her why she was unable to do so and she replied that it was a common practice in the tailor industry. Trying to give her the benefit of the doubt I thought perhaps tailors don't give out suit measurements because clients can take this information elsewhere for tailor work. Despite my brief pause to try to reason her logic I couldn't help but notice a tape measure behind her and this led me to implore further. I simply asked again and she gave me the same bologna about the industry practice. In my disgust for the lack of humility and lack of general customer service skills displayed by the shop keeper I said "No, you CAN do it. The problem is that you WON'T do it". To this comment she simply shrugged her shoulders and repeated that she can not do it. It's amazing to me that despite my offer to pay for the service and my good intentions I was the victim of a selfish money hungry shop keeper and potentially an even more insidious industry practice. Needless to say I'm going to have a few family members take the measurements for me so as to have the accurate reading that I believe a professional could provide me. I really wish that this experience had been otherwise and perhaps if the customer service were better I would have taken the extra step to request a quote for making a suit at the location or perhaps take a business card for future tailor work. The relationship and trust between a tailor and their client is the TRUE industry secret and I hope someday this shop keeper can learn that before they put them self out of business.

Muka did an amazing job shortening my wedding guest dress! She also took me last minute and got me…read moremy dress in 2 weeks. She is friendly and kind. She is dedicated and does great work! I would highly recommend her!

Mila is exceptionally gifted! She altered my wedding dress and reception dress for me and was…read moremeticulous in ensuring that they fit perfectly for my wedding day. The dresses both looked beautiful because of her work. Mila's precision in making the dresses the perfect length kept me from tripping during the wedding, which was wonderful considering that I am a bit clumsy. There are people with rare talent that makes them true masters of their craft, and Mila is a master of her craft, sewing and alterations. Mila was also kind enough to give me a discount on the alterations for the reception dress since I was getting two dresses altered. Besides Mila's excellent work as a seamstress, she is also an exceptionally kind person. Over the course of my wedding dress fittings, we spent hours getting to know one another, and Mila shared her fascinating life story with me. She is a woman of outstanding character who leads her business with honesty, integrity, and skill. I look forward to the next time I will need clothing altered by Mila who is someone I am proud to now call a friend.

Wildly rude and unprofessional. I don't care if she's the best seamstress in the world, that type…read moreof behavior to customers is not acceptable. Had no idea she was appointment only (it's not posted online anywhere! How would I know? Just on the door of the store) and when I stopped by you would have thought I was committing a crime based on her reaction. Unless you have a very expensive alteration, she doesn't want your business. Recommend going elsewhere.