Unreliable for time sensitive needs…read more Review for Elegance Cleaners I've been a customer here on and off for years, but after two bad experiences with the I won't be returning. Most recently, I dropped off a jacket on August 25 with a pickup date of September 2. When I went in on September 3--eight days later--it wasn't ready and couldn't be found. I was told it might be ready by 6 PM, but I needed it early the next morning. Previously, I brought a jacket in for alterations and the work wasn't done on time. The hems were rushed and poorly finished, and they couldn't handle the tailoring I needed. This, also, was brought in with ample time and needed desperately. For $14 to clean a jacket, I expected reliability and quality service. Unfortunately, this cleaner hasn't delivered either.

Love the service here!! Great staff and amazing work. I will be coming back for sure. Definitely…read morerecommend 100%.

Love them! Kim is so friendly and always gets the job done!!…read more Great service and great cleaning!

I have been a customer here for over 10 years and highly recommend Best Care over several of the…read moreother cleaners I have frequented in Westport. The service is exceptional and expert in cleaning and tailoring. I have had my family's clothing altered, pants hemmed, zippers repaired or replaced and countless shirts, sweaters, pants, dresses, comforters, pillows dry cleaned or laundered without a loss or shrinkage during that entire time! It's always a pleasure to see the hard-working owners, wife and husband, who endeavor to please their customers. Also, the location is great - opposite Super Stop and Shop in Westport - convenient to Southport and Fairfield residents as well. Reasonable pricing, too.

If an item is ruined call the customer. Don't let the customer pick up items only to find out…read moresomething happened. Not going back

Very nice and clean facilities with good machine availability. management is friendly and…read moreprofessional.

Fantastic service and a great value. Using them for over a year now and extremely pleased. Always…read moreon time for dry cleaning, and they have a first rate in house tailor as well as staff. Tom K

Super nice people, honest and dry cleaning considerable dry cleaning service. Price wise-…read moresignificantly higher than other places in Stamford. Tailoring- I wouldn't recommend it. Cutting off/ Resowing the hem off a new pair of jeans =20.00... chop chop and a regular hem is what I got. Overpriced- aside from the super nice people, can't say it's worth the cost.

Great Dry cleaners!!!! They even were so sweet to put my duvet back into duvet cover…read moreAn impossible job for one person

Over a month ago, Classic Cleaners returned the wrong shirt to me. They then picked up the other…read morecustomer's shirt from me, but never found my correct shirt. I called Penny several times and also visited the store. They repeatedLu asked for the shirt's description, which I told them was a Ralph Louren button down tattersall size large. The shirt cost over $100 and was relatively new. They still haven't found the shirt nor offered and compensation for the loss. Penny doesn't seemed to care, so I'm warning my neighbors and friends to stay far away from this "establishment."

PLEASE DON'T GO THERE…read more I stopped by for the first time with a few shirts for dry cleaning. I asked the owner how much for a shirt. He said above $4 each. Before I said one word, he said you can go to other cheaper places. Rude, horrendous experience. Please do not go there!!!!

Oh my gosh~~this is the BEST cleaners in Westport. I recently took my badly spotted/stained white…read moreblouse with tiny black piping around the collar and front panel and the proprietor was very hesitant about taking it because they could not use Clorox because of the black piping. He could not guarantee the results. I told him that whatever he could do with it would be better than it was then and I would be happy with whatever he could do with it. So he accepted the job. WOW! It is just BEAUTIFUL. All stains and spots are gone and it looks like new. I was shocked as there must have been close to 20 spots/stains. I am so grateful that he took this on and did such a wonderful job. xoe

I brought a cotton Ralph Lauren sweater to be dry cleaned because it has a leather clasp at the…read morewaist, which I pointed out when I dropped the item off. Wolfe returned it to me with the leather on the belt buckle side and the clasp side completely, irreparably damaged. It's the first and last time I will ever use this dry cleaner. Beware!

I have used them for 4 years- every week. They pick up at my condo and drop off next day. I have…read morehad no problems. Not one. I have also never spoken to a person there- that's my definition of the perfect dry cleaner

Great job getting vomit out of my wool winter coat. Looked better than when I bought it! Also had…read moresome blazers cleaned. It was fast, reasonably priced, and very simple to drop off and pick up using the self service option in Norwalk. I am probably going to start using the home delivery option.

Use these guys for delivery wash and fold and they are a racket. They do wash and fold the clothes,…read morebut they also refuse to stop dry cleaning / pressing random stuff (sweats for $12) in spite of repeated requests to not do anything other than wash and fold. Also... Randomly they deliver other peoples clothes to my house... Which might imply my stuff is sitting at other's houses. The core service is adequate - the refusal to stop the up-charging is what makes them a racket.