Just to spare you a ton of time and words to read my emergency brake was on and would not turn off…read more I was in the middle of my work day with 2 special needs clients who have Autism, one having very difficult time with my car situation. Needless to say it wasn't long before this stressful situation got a lot more stressful. The first tow truck came but they were not equipped with what was needed to get the car on the truck so I was instructed by that truck driver to call my SOS back and have them call for another tow and left us there distressed. Any way,I had to call back and Rapid Recovery came this time. Not only did they reply quickly but they sent Jonathan Lake who clearly heard the stress in my voice when I explained about having two autistic people in the car who were not pleased with the situation. He was calm, professional and made me feel completely heard, at ease and was compassionate of our situation. He explained that he would get there as soon as possible, even calling a second time to give us his location and reassure us that he's not too far away. He allowed me to leave the keys in the car so that I could take care of the two people I was driving back home to deescalate tension and behavior (the first company would not allow me to do that) I cannot explain how much I appreciated his calm demeanor, professionalism and kindness. Please give this man the recognition and compensation he deserves and do not let him go!! Professionals with kindness and humanity are not always easy to find. I hope you understand that his professionalism and compassion really helped us get through today. Thank you for recovering us all Jonathan! Vida Garcia

One star is one too many!…read more I needed a tow on Tuesday and again today and both times after contacting AAA I received the following texts, 2/10 & 2/13 respectively: AAAService: Hi , help is on the way! This is Y1832-Corey F with RAPID RECOVERY TOWING SVC.. I will meet you at XXXXXXXXXXXX. These are automated texts. Please do NOT reply. AAAService: Hi , help is on the way! This is Y1832-Jason B with RAPID RECOVERY TOWING SVC.. I will meet you at XXXXXXXXXXXX. These are automated texts. Please do NOT reply. I received no updates or a map of how far the driver was out. I contacted AAA several times for updates and only after making these calls did I finally get a tow. On 2/10 it was about 2 1/2 hours later and today it was 1 1/2 later, mainly because I had a feeling I would get into the same issue I encountered on Tues. As it so happened, the same drive that came on Tues, came today. He was dispatched and immediately I received a text with a link to his location and how long it would take him to get to me. All AAA could tell me is that the driver is on the way, they could be stuck in traffic or with another person, no information. Corey F & Jason B who were dispatched on both those days, don't exist. This company takes paying customers before they go to contracted customers. They use these fictitious texts to hold you till they get around to towing you. When a real driver was dispatched, within minutes I received a text allowing me to track my drive and he was here in the amount of time the text said. They are liars and thieves and no one should do business with them.

Best towing service on the east end. Fair prices and showed up on time.read more

Excellent towing company. I ran off the road last Tuesday night while I was visiting family in the…read morearea and was in a panic. The Shoreline driver was there really fast to help. Can't say enough good about them! Had my elderly, sick kitty in the car with me and I was really worried. The driver was wonderful! Got us out of there and back on the road in no time!

I have a classic car that broke down yesterday I called Rob's towing robbed showed up within 20…read moreminutes I cannot say enough how professional he was with the care that he took with my car loading and unloading it. When we got to my house he even backed it up to the garage and unloaded it in the garage so it would not be out in the weather. I would recommend Rob's towing to anybody that has any type of vehicle that needs to be towed. Thanks for an excellent job Rob I appreciate it! Don Egan

My car got a flat tire late at night after hours for most shops. We got in touch with Rob who…read moreanswered his phone quickly. Rob could not have been nicer or more helpful! He was calm, and just wanted to help us - even if that meant not using his business. He walked us through the materials our car came with and advised us on how to best proceed. After calling our car emergency services and going back and forth with Rob, we decided together it made the most sense for him to come tow our car. He gave us a very reasonable offer and was at our location quickly. When he arrived, he was fast, efficient and again very kind and helpful. He got our car towed and followed us back to our house in no time. We are so grateful to Rob and would HIGHLY recommend working with him. Great service and extremely trustworthy and genuine guy!

Great service. Prompt , knowledgeable , very fair pricing for my towing. Would highly recommend if…read moreever in need of a tow service ! Thanks Harry!

From the owner: ABEES Towing provides 24-hour rapid response at competitive prices. We provide flatbed towing, both…read morelong distance and locally. Our roadside service include tire changes, jump starts, Boat Removal , lockouts, and off road vehicle recovery. We have over 43 years of experience.

I had a slow leak in my tire due to a nail on my way to Montauk. Had called Mercedes road…read moreassistance for help and they got me in touch with HT. I had the pleasure of meeting the owner Elisha who was a extremely humble and very pleasant. He put on my spare in no time and we were ready to roll. Elisha offered to plug my tire on Monday when we leave which is great for me since i cant drive over 50mph with the spare. Thanks again !

Very friendly and helpful service, was given fast service and was actually cheaper than I expected…read more Up and running in no time!

Great service. I have brought multiple cars for repair and Tom and his team do great work . Their…read moreexpertise and attention to detail is A++. Not only did they efficiently resolve my electrical issue, but the automotive repair team also offered their services at a very reasonable cost. Their commitment to quality work without breaking the bank sets them apart. Exceptional service and affordability--couldn't be happier! Highly recommended!

Overpriced for services and when we tried to get in touch with someone to review the bill they were…read morenot at all responsive. Will look elsewhere for services.

Took my car to Willy's last weekend for a gasket repair. When I was driving on Flanders rd on…read moreThursday night I got a message saying my coolant temp was high and I ended up not having any coolant in my car because they forgot to tighten the hose. Just today my check engine light came on.

Finally found a shop that takes care of both my cars. Easy to make appointments and always done in…read morea timely manner. 4 years I've been coming here and not a problem.

They were great, towed the boat promptly and Captain Les kept me posted all the time. My boat was…read moreon the rocks and they took their time so not to cause anymore damage. I highly recommend them if u have any issues and need help on the water.

Great service, reasonably priced, super fast and friendly. Nice to have a towing service located on…read morethe east end.

From the owner: Here for all your car needs, available afternoon and late night all day weekend.call now to…read moreschedule your appointment.