I went back to Willy's for more work. I called in am, needed brakes badly, I couldn't be back in the area until after 4. No problem, they did great by my. I dropped off the car at 4, they did the tear brakes, which were really bad, picked yo the cat at 6. There work is amazing and there pricing is extremely fair! I trust these guys, they do great work and really take care of their customers. read more

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Almost the exact experience as justjazzyidk. I wish I went somewhere else. They did the old bait and switch with pricing. Tried to upsell me by saying my ac compressor was making a really loud noise (it's completely silent). Rude rude rude customer service. Don't dare question them. They charged me 3.5 hours labor for changing an alternator and belt, when asked why so long they said the bolts were hard to take off??? A laughable garbage of an excuse for overcharging me. Unfortunately I'm not laughing though. They used to be a lot better. Sort reviews to show the newest and you'll see only one star reviews for years!!! read more

Went into to figure why my alarm has been going off randomly. They said it might be the auto start that was put on after buying the car but we told them that wasn't the problem since We had that removed then put back on by another mechanic since the alarm went after during that time. So that wasn't the issue. This mechanic still proceed to say that was the issue then took out the auto start and didn't put it back in after the alarm still went off with the auto start unplugged. We still payed for the first time and the second time since they said they'd put auto start back but didn't. They didn't listen. Didn't fix the problem and it was a waste of time and money for nothing to be done. read more

I was hoping the other reviews were not a real reflection of this business but my experience has been even less than 1 star. I made an appointment to get my battery replaced and was told there was no issue with the battery and that the alternator needed to be replaced. I gave the green light for that and then get a call that they need to replace the battery when that's why I brought it there in the first place?? not only that but whoever is answering the phones here thinks it's appropriate to hang up on customers when they ask for an explanation. DO NOT GO HERE unless you're getting EVERYTHING in writing. They will call you a liar when they're being dishonest. read more

Took my car to Willy's last weekend for a gasket repair. When I was driving on Flanders rd on Thursday night I got a message saying my coolant temp was high and I ended up not having any coolant in my car because they forgot to tighten the hose. Just today my check engine light came on. read more

Finally found a shop that takes care of both my cars. Easy to make appointments and always done in a timely manner. 4 years I've been coming here and not a problem. read more

Willy's - Auto Repair Near Me

Don't go to this shop over priced and they will have your car for a week to do anything

SCAMMERS! I do note recomcmend this place for I was charged for things they did not do and I was completely robbed all they did was change the tires ; poor excuse of mechanics; do not recommend read more

Here's my review of Willy's Repair Shop, I just moved to the area & in the mist of moving my tire light came on. Willy's Repair Shop was highly recommended to me as a reliable, affordable & safe place to bring my car. I called & spoke to Franklin, he couldn't have been nicer & more helpful. He immediately helped me with my car tire & refused to charge me. I will definitely go back to Willy's Repair Shop again & I will recommend Franklin & his business to others. So very grateful for his help. Thank you! read more

Franklin and his staff are professional and caring. They always bend Over backwards to get the job done. Reasonable costs and great service. Highly recommend read more

I made an appointment for an oil change and inspection one day prior with Tanya, who couldn't have been more pleasant. They asked all the right questions and were thorough and helpful. Great experience and I'll go there anytime I need a mechanic in the future. read more

Always come here for inspection and small fixes. Very happy with their service and price.

This business is run very efficiently. They made every effort to accommodate my old car needing multiple repairs. They fit us in and they repaired everything as per the estimate. No surprises and the 20 year old car now runs much better than before! Willie was very gracious to give us a payment plan, and we are very grateful. This business is honest, clean and professional. They put their customers first! read more

Best service & the most expertise of any auto mechanics on Long Island. Very honest folks run this station! Unlike another large auto mechanic shop in Hampton Bays (The Garage - which is run by total scammers -DO NOT GO THERE!!!), the staff always do a complete diagnostics before fixing your car. And they are always upfront about what it needs. Very Very Very Pleased with their work, their customer service, and the quick turnaround! read more

Trying to do simple business with this company is absolutely useless Franklin who changed a damaged tire that I bought from TireRack was unable to produce a simple receipt so I could make a claim with TireRack for road hazard I have been to his business three times and he still has some weird excuse why he can't give me a receipt for a $50 payment he received in cash a week ago Beware of this company there's some thing underhanded going on read more

I'm appalled at the way my 20 year old daughter was treated!!! We used this auto mechanic for years and we thought it was safe for our daughter to take the car there herself!! She made her own appointment and paid except they charged her twice for a NYS inspection!!!! BS!!! When I called about it they said it was allowed because the second charge was $27 not $37!!! I brought my jeep there a month ago and they did the same inspection 3x and never charged me anything extra!! Why because I'm a man?!?!? So unfair!!! They did no work, the car simply needed to be driven more miles in order to pass!!! So unprofessional and this place can't be trusted!!! Stay far away if you believe in equal rights!!!! read more

What a great find!!! Franklin and his crew went above and beyond for a tire patch and head light change. Efficient, reasonable and honest. We will be back! read more

Terrible! I have never been the typical person who goes out of there way to write a bad review, especially as I know how hard it has been for small local businesses over the last year and half. In the case of Willie's Auto Service, I had no other choice as it's important for people to know how incredibly terrible this shop is before bringing their car in for any type of services. I brought my car in to Willies almost 6 months ago, and in that time what should have been a quick alternator fix ended up turning into a damaged outer body (yes they hit my car with a flat bed truck whilst parked in their lot... then went to go back and forth for 2 months to get them to pay for the damages they had caused), a faulty alternator (they did refund me, but this took 3 months, and ultimately was not replaced with a new one), and countless headaches with lack of transparency, communication, and willingness to help. While I left Willies without paying a dollar as they fixed the damages they had caused, and refunded the faulty alternator; What they could not replace was the 6 months of holding my car and me being exactly back to square one with needing an easy alternator fix. As I live locally in Hamptons Bay, with many friends and family that have had problems with Willies in the past, I now regretfully wish I had listened to their clear WARNINGS to not go through this half-ran shop! read more

We originally went to Willy to get our car inspected. Upon inspection Willy told me the car needed tires. I ordered tires which came the next day. I brought the car back to Willy and he balance the tires and put them on the car for me.  He was super helpful and it was a very easy process. A month later we brought our second car to Willy to be inspected. It was a holiday weekend and he planned on closing the shop early on the eve of the holiday. This 2003 car needed a part replaced that was not easy to find. After locating the part an hour away from the shop we called Willy back to tell him we had the part. Our son needed the car to get to work the next day. He said bring it and he'd have one of his mechanics stay a little later and install it for us. While removing the old part from the car it became apparent that one of the bushings would also need to be replace and he'd have to order it. Willy told us the car wouldn't be ready but he'd located the part. He told us he'd call later to see if he could convince one of his mechanics to come in during the Holiday to fix the car. He did indeed call and told us his brother Franklin would pick up the part and fix the car. He made sure that we got the car back quickly and in excellent working order. His prices are fair, his service is exceptional, his heart is very big. He is a hardworking and honest mechanic, which is not always easy to find these days. I recommend bringing your vehicle to Willy if you need any fixes, big or small. We are forever grateful and will always bring our cars back to him. read more