The reason why I was led to Bona Fide originally was because of the good reviews on Yelp. In my opinion, good reviews as long as they're legit are the best way to gain further business. I got into an accident and went through Insurance to have my vehicle fixed. The job was done well cosmetically from what I could see. However, about a year and a half later, I had another incident and the second that my front bumper was damaged the paint immediately flaked and chipped away. When I brought my truck to two different shops to get quotes to have the work done, the FIRST THING out of both of the managers mouths at each shop was "Who painted your bumper"? When I tell you that it was the first thing out of both of their mouths I am not lying. I told them who it was, and that the reason I went to them was because they got such amazing reviews on Yelp. They both told me obviously that the bumper was not primed and prepped at all and that it was just simply painted. The bodywork, etc. that was done to my vehicle from what I can see was done correctly. I was not told otherwise. But the painting of my replacement bumper was half ass. You would expect that simple things like that are done correctly. I really wanted to leave them a good review and to be honest with you I wouldn't have known any difference had I not gotten into a second fender bender. But I'm glad that the other two mechanics pointed it out to me immediately. I had asked for a quote when I was there to fix a small dent in my trunk and I was quoted $1200 from Bona Fide. I found another gentleman that's been doing bodywork for 40 years and he did it for 250 bucks and did a phenomenal job. If you're gonna be a retail shop that charges retail prices you better do quality work front to back. read more

Bona Fide Auto Collision - Painted right over the stock plastic. No prime, no prep, etc.. not what you would expect from a suggested five star company. - Auto Repair Near Me - Patchogue, New York

Carmine has been my "go to" auto collision favorite for years now. His team have always been impeccable in their attention to detail so my cars always looked like they never had sustained any damage! JUST THE BEST read more

The people at Bona Fide Auto Collision could not do enough for me! They were patient, understanding and very accommodating. I would recommend them highly! Thank you for the wonderful service you provided me! read more

I woke up this morning ready to go fishing and when I opened the hatch on my Subaru Outback it was leaking inside. I knew exactly what the issue was and I called Bona Fide Auto and told them of what was going on with my car. They had me bring it down and see if they could work it in. The drain hose got clogged and not only leaks in the back but under the passenger seat it gets soaked. I told him not to worry about the soaked floor because I can take care of it at home. He had someone in training and offered to detail the inside of the car. Definitely took that deal. They gave me a ride home and I was able to make it to my fishing spot. When I returned my car was fixed and I want to give a huge shout out for whoever took care of the detailing. It was detailed inside and outside. :) I feel like they are very reasonable on the costs. From my experience I would recommend Bona Fide as a good resource for auto repairs. I have used their services for both of my vehicles. read more

I had gotten into an accident for my 2015 Toyota rav4 and they were nothing but helpful throughout the process. Lisa at the front desk was great and a pleasure to work with and was prompt in getting back to me. Carmine and his crew do some great work and he can give you a good laugh or two while you're there. Overall great service and would definately use again as they seem to go the extra mile to make sure you get what you need. Thanks again bonafide! read more

After an incident in NJ, I was towed to Bonafide after a friend's recommendation. Enroute the office staff was considerate, professional and took care of everything for me, including car rental. As you can see, there was damage to the rear panel, wheel, etc. My car now looks as if nothing happened! I whole-heartedly recommend Bonafide, and if I could I would give them 10 stars !! Thank you Bonafide. read more

Bona Fide Auto Collision - AFTER - Auto Repair Near Me - Patchogue, New York

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Get your car repaired beautifully. Get your car repaired quickly. Yep, both at one shop...Bona Fide. The nicest people taking truly top professional-level care of your vehicle. Don't waste your time shopping around when your car needs body work. Just head to Bona Fide read more

I recently got into an accident and I went here for my driver side doors to be fixed. The people that work there are so friendly and accommodating. While waiting for my rental guy to pick me up, my car was already brought in to begin being repaired. This was a Tuesday. He estimated next week to get my car completed and by Friday it was back to brand new! So fast! I was shocked how fast it was. Fast and friendly service. Highly recommend! read more

Oh my how wonderful and professional everyone here is at Bona-Fide !! Darylene is so kind and understanding and the mechanics are awesome ! They fixed my husbands bumper and taillight due to A rear end collision. We have a Honda Accord sedan pearl in color. Carmine made us aware that paint needed was tri-color due to pearl exterior paint ! Perfection and flawless paint work ! All paperwork was submitted and car rental service was provided! All we did is walk in and the staff and team at bonfide handled it all!! Piece of cake !! Thank you Bona-Fide collision for great work! read more

These guys do Great, quality work. Carmine and Pat run a tight ship and treat everyone who walks in the door with respect. Wouldn't take my car to anyone else read more

Bona-Fide did a spectacular job in repairing my car after the passenger side was hit in an accident. My car looks like it's brand new now (very shiny too). I would highly recommend this place to do great body work on your car. Carmine was very friendly & nice to work with. And a special shout out to Darlene his receptionist!! She's so sweet & kept my posted on all the progress on my car. read more

What a great experience. This is the second time I have used them and I am so glad I went back. Carmine is an amazing and very honest person who doesn't just treat you like just another customer. He sincerely cares about what he does. Darlene in the office is amazing as well. She is great at keeping you informed and always keeps you updated on your vehicle. She even took care of arranging for my rental. All the staff here are very considerate and professional. The entire team here are does an amazing job at making your experience a great one I THANK YOU ALL for making my baby look like new again and would recommend Bona-Fide!! read more

I actually found #BonaFideAuto on Instagram. I went there to get my 2012 Camaro SS front bumper cover repaired and to have a few scratches fixed. What a nice job and I will be returning for a complete detailing job in the future. Carmine, Pat and Darlene were nice and helpful. read more

Picking a body shop after an accident can be difficult and nerve wracking. After doing research, I chose to go to Bonafide and I am so glad I did!! Carmine is honest, very kind, and they did a great job making my car look brand new again. I am a pain in the neck customer, but they went above and beyond to make me happy. I'm so grateful for their kindness, especially after such a stressful ordeal that accidents can be. I felt so much better knowing I could trust them. Thanks so much Bonafide!! I'm hoping I won't have to return anytime soon, but if I do, I'll definitely be going to them again. read more

Spent a lot of time searching around for a shop that has done work on high end cars. I wanted complete confidence before bringing in my 2013 Audi A5 for body work. I was rear ended and had some paint damage on my bumper that broke through the clear coat so I needed it repaired and repainted. Met with Carmine which I believe may be the shop owner. Really great guy, sincere, and passionate about his customers. Got my car back and the job they did was amazing and the paint match was perfect. It appears that they even went above and beyond by cleaning my interior. The carpets and seats looked freshly vacuumed, dash looked like it was wiped down. I can assume this when they cleaned the inside of my windshield right in front of me before taking my car back. I would give this place 5 stars, however they do work banking hours and not being open on Saturdays makes it extremely inconvenient for picking up and dropping off. Otherwise if you want great service and complete confidence in job performance, this is the place to go. read more

In the process of finding an auto body shop to repair some small damage on my leased car I stopped at several places in the area. Bonafide by far had the cleanest shop and the friendliest staff of the several shops I visited. They were happy to walk me into the actual shop to show work in progress and I was definitely impressed by the body work and custom paint jobs in progress. They had some high end cars, motorcycles as well as regular cars like mine. read more

Amazing family owned and operated business. Excellent service from friendly people who took care of everything from start to finish making my unfortunate situation into a completely stress free one. My car had terrible front end and when I picked it up - it was better then new. I recommended Bona Fide to my friends and family as well. My Dad's Lexus has a pearl finish and you would never even know it was hit- a perfect match. Two of my friends brought their cars there and they said they would never go anywhere else! I highly recommend Bona Fide Auto Collision. read more

Bonafide and their staff demonstrated top-notch customer service from the moment I contacted them. The office managerial staff were knowledgable and helpful in contacting the insurance company to assure the repair went smoothly. The length of the repair was true to what I was informed of from the beginning, and they delivered on their service. The workmanship and quality of the parts used matched what was demonstrated in the front office, and even exceeded my expectations for quality. I would HIGHLY suggest Bonafide as a premier auto collision repair service. read more

I took two trucks to them after being hit. They were very professional and did great work on both of my cars. If I ever need an auto body shop again I will not think twice about using them. read more