I have a classic car that broke down yesterday I called Rob's towing robbed showed up within 20…read moreminutes I cannot say enough how professional he was with the care that he took with my car loading and unloading it. When we got to my house he even backed it up to the garage and unloaded it in the garage so it would not be out in the weather. I would recommend Rob's towing to anybody that has any type of vehicle that needs to be towed. Thanks for an excellent job Rob I appreciate it! Don Egan

My car got a flat tire late at night after hours for most shops. We got in touch with Rob who…read moreanswered his phone quickly. Rob could not have been nicer or more helpful! He was calm, and just wanted to help us - even if that meant not using his business. He walked us through the materials our car came with and advised us on how to best proceed. After calling our car emergency services and going back and forth with Rob, we decided together it made the most sense for him to come tow our car. He gave us a very reasonable offer and was at our location quickly. When he arrived, he was fast, efficient and again very kind and helpful. He got our car towed and followed us back to our house in no time. We are so grateful to Rob and would HIGHLY recommend working with him. Great service and extremely trustworthy and genuine guy!

Honesty! My brakes were squeaking a bit so I took it in and they told me the brakes were fine and…read morethe noise was just some rust (my car had been sitting for months.) The gentleman said if I can live with it it'll go away on its own. Could have easily sold me a brake job. An honest mechanic is hard to fine. I won't hesitate to go to T&B in the future.

Very honest, competent skilled. Priced fair, great value. Glenn is awesome. I had brakes done and…read morea new starter put in with oil change.

I had a slow leak in my tire due to a nail on my way to Montauk. Had called Mercedes road…read moreassistance for help and they got me in touch with HT. I had the pleasure of meeting the owner Elisha who was a extremely humble and very pleasant. He put on my spare in no time and we were ready to roll. Elisha offered to plug my tire on Monday when we leave which is great for me since i cant drive over 50mph with the spare. Thanks again !

Very friendly and helpful service, was given fast service and was actually cheaper than I expected…read more Up and running in no time!

Great service, reasonably priced, super fast and friendly. Nice to have a towing service located on…read morethe east end.

From the owner: Here for all your car needs, available afternoon and late night all day weekend.call now to…read moreschedule your appointment.

Just took my car here for an annual inspection. They insisted that my windshield wipers had to be…read morereplaced. Guess what? The thieves at East End Auto did the same thing last year, insisting that I needed new wipers when I brought the car in for an inspection. Again, I had no time to take the car somewhere else so paid for new wipers just to get the inspection done. This is a common grift that a lot of these local auto shops try to pull. Total thieves.

I am here from Connecticut, 9 months now. They where good on two jobs I needed done. Today I needed…read morea emission test, waited two hours to be told they couldn't do it. Connecticut dmv said I could do it here. Just frustrated. So I call marshals mobile in montuak, on the phone a minute and they said they can. Jsm, you lost a customer for wasting my time.

Just to spare you a ton of time and words to read my emergency brake was on and would not turn off…read more I was in the middle of my work day with 2 special needs clients who have Autism, one having very difficult time with my car situation. Needless to say it wasn't long before this stressful situation got a lot more stressful. The first tow truck came but they were not equipped with what was needed to get the car on the truck so I was instructed by that truck driver to call my SOS back and have them call for another tow and left us there distressed. Any way,I had to call back and Rapid Recovery came this time. Not only did they reply quickly but they sent Jonathan Lake who clearly heard the stress in my voice when I explained about having two autistic people in the car who were not pleased with the situation. He was calm, professional and made me feel completely heard, at ease and was compassionate of our situation. He explained that he would get there as soon as possible, even calling a second time to give us his location and reassure us that he's not too far away. He allowed me to leave the keys in the car so that I could take care of the two people I was driving back home to deescalate tension and behavior (the first company would not allow me to do that) I cannot explain how much I appreciated his calm demeanor, professionalism and kindness. Please give this man the recognition and compensation he deserves and do not let him go!! Professionals with kindness and humanity are not always easy to find. I hope you understand that his professionalism and compassion really helped us get through today. Thank you for recovering us all Jonathan! Vida Garcia

One star is one too many!…read more I needed a tow on Tuesday and again today and both times after contacting AAA I received the following texts, 2/10 & 2/13 respectively: AAAService: Hi , help is on the way! This is Y1832-Corey F with RAPID RECOVERY TOWING SVC.. I will meet you at XXXXXXXXXXXX. These are automated texts. Please do NOT reply. AAAService: Hi , help is on the way! This is Y1832-Jason B with RAPID RECOVERY TOWING SVC.. I will meet you at XXXXXXXXXXXX. These are automated texts. Please do NOT reply. I received no updates or a map of how far the driver was out. I contacted AAA several times for updates and only after making these calls did I finally get a tow. On 2/10 it was about 2 1/2 hours later and today it was 1 1/2 later, mainly because I had a feeling I would get into the same issue I encountered on Tues. As it so happened, the same drive that came on Tues, came today. He was dispatched and immediately I received a text with a link to his location and how long it would take him to get to me. All AAA could tell me is that the driver is on the way, they could be stuck in traffic or with another person, no information. Corey F & Jason B who were dispatched on both those days, don't exist. This company takes paying customers before they go to contracted customers. They use these fictitious texts to hold you till they get around to towing you. When a real driver was dispatched, within minutes I received a text allowing me to track my drive and he was here in the amount of time the text said. They are liars and thieves and no one should do business with them.

liberty Towing was sent by Mercedes to tow my car after I broke down on a busy Highway…read more from the First Gentleman who answered the phone and really seemed to care about helping me to the driver who came to pick up my car, everyone was professional, caring and genuinely nice. I cannot say enough good things about my interaction with Liberty Towing

Amazing service, fast, treated my vehicle well .. found location without any issue - HIGHLY…read morerecommended for any towing service on Long Island

Always very helpful and very reasonably priced - Edgar, Freddie and the team can be relied upon to…read morework on ANY car at all..! Thank you!

Had an emergency situation with Range Rover brakes completely corroded and rusted after last…read morewinter. Couldn't make it to the dealer in Southhampton. Freddie really helped me out, sent video and pictures of the rotors and brake shoes, gave me an estimate for the new parts, and turned the service around in a couple days. The dealer would have charged at least 1.5-2x the hourly labor rate and gave me so much attitude. Freddie even did the car inspection which I didnt know needed to get done. Incredible value for the bottom line price and he even brought the car back to my house for me. If I could give Freddie and East End Auto 6 stars I would!

I am writing on behalf of my husband to formally express his deep dissatisfaction with the…read moretreatment he received at B & B Auto Service today . What should have been a routine visit quickly turned into an extremely uncomfortable and upsetting experience. My husband is a young Black cargo van operator and the owner of a logistics business. While working in Sag Harbor, he encountered an issue with his cargo van and stopped by your shop seeking assistance. As a business owner who relies on his vehicle daily, he approached the situation professionally and simply needed support to get back on the road. From the moment he arrived, he felt that he was treated with a lack of respect and professionalism. The staff's tone and behavior toward him were dismissive, and he was not given the same level of attention or courtesy that he observed being extended to other customers. His concerns were not taken seriously, and he felt ignored when trying to ask questions about the service being performed on his vehicle. In addition to the unprofessional behavior, he was also overcharged for the services provided. When he requested a receipt, he was told that he would have to pay additional money just to receive documentation of the services performed, which is completely unacceptable. He was also told that he had to pay upfront in cash, which raised further concerns about the legitimacy and transparency of the transaction. More concerning, however, was the treatment he experienced that he perceived to be racially motivated. He was subjected to inappropriate language, including racist slurs, which is completely unacceptable under any circumstances. The manner in which he was spoken to, along with the overall hostility, made it clear that he was not being treated fairly or respectfully. Additionally, my husband was treated disrespectfully as well. He was told that he could not use the bathroom in the auto shop and was instructed to go to a nearby gas station instead. This added to the overall feeling of being unwelcome and discriminated against. No customer especially a paying customer and business owner should ever have to endure discrimination, dishonesty, or disrespect when seeking service. This experience was not only unprofessional but deeply offensive. I believe that all businesses have a responsibility to provide a respectful, inclusive, and professional environment for every customer. Unfortunately, my husband's experience at B & B Auto Service fell far below that standard. We are bringing this to your attention in hopes that it will be taken seriously and addressed appropriately. We expect accountability for this behavior and meaningful steps to ensure that no one else experiences this type of treatment in the future.

My daughter's car was due for a NY State Emissions Inspection. We spoke to Lisa at B&B Auto Service…read morein Sag Harbor. Lisa was efficient, personable and accomodating. She arranged everything. The car was returned in a timely fashion.

Did my NYS inspection and oil change. Have always liked it here. Has great value. They tell you…read morewhat's up but are not pushy or anything just straight up. Quality service and wonderful people working there, will return if needed in the future.

Strongly recommend Steve and his business. He's been taking care of my 2017 Jeep Grand Cherokee for…read moreseveral years and I've got nothing but good things to say about him.