My oil change was professional and accommodating to get done while I waited. Everyone there was…read morepolite and helpful.

Was in here last year for a tire repair; quick and perfect patch. Today came in with nails in both…read moreback tires! No appt. Team is quick, and service is great. Totally reasonable!!

This place is completely inefficient I will be buying Ramps & doing my own changes. I'm not…read moreexpecting anyone to live up to level of service that Charlie & the guys provided but it's not good . Also the prices have been increased by 35% I assume to pay for all the extra inefficient employees.

I doubt go there again after last time,so many guys and and spend too much time time there.New…read moreadministration no good.After so many years you guys losing a long time costumers.

We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

I went back to Willy's for more work. I called in am, needed brakes badly, I couldn't be back in…read morethe area until after 4. No problem, they did great by my. I dropped off the car at 4, they did the tear brakes, which were really bad, picked yo the cat at 6. There work is amazing and there pricing is extremely fair! I trust these guys, they do great work and really take care of their customers.

Went into to figure why my alarm has been going off randomly. They said it might be the auto start…read morethat was put on after buying the car but we told them that wasn't the problem since We had that removed then put back on by another mechanic since the alarm went after during that time. So that wasn't the issue. This mechanic still proceed to say that was the issue then took out the auto start and didn't put it back in after the alarm still went off with the auto start unplugged. We still payed for the first time and the second time since they said they'd put auto start back but didn't. They didn't listen. Didn't fix the problem and it was a waste of time and money for nothing to be done.

the people here were so nice and really helped me out in a bind. Speedy efficient service and…read morepeople who go out of their way to be helpful!

I had an extremely disturbing and unprofessional experience at this Jiffy Lube yesterday. I brought…read moremy Ford Explorer in to be checked and waited approximately 20 minutes. During that time, there was an individual in the back wearing a green shirt who I assumed may have been an employee, although I cannot confirm what his position was. This individual was yelling, punching vehicles, making statements about killing people, and behaving in an extremely aggressive and alarming manner. Meanwhile, three other gentlemen dressed in black appeared to be trying to calm him down and defuse the situation. What made this experience even worse was that my two children were with me and became hysterical and started crying because of what they were witnessing and hearing. As a parent and a customer, I should never have to bring my children into a business and have them exposed to that type of behavior while simply trying to have my vehicle serviced. I do not know who the individual in the green shirt was or what caused the situation, but whatever was happening should never have taken place in front of customers, especially children. The entire situation made us feel extremely uncomfortable and unsafe. I expected a professional environment when bringing my Ford Explorer in for service, and unfortunately, that was not the experience we received. Management should seriously address what occurred because customers should not have to witness aggressive behavior, threats of violence, or someone punching vehicles while waiting for service. This was completely unacceptable and left a terrible impression of this location.

I would definitely recommend! Very honest! Hank was very friendly and knowledgeable and gave me…read moreadvice to prevent wear on the tires! He even recommended another shop for a service they don't provide. I would highly recommend!

Honesty! My brakes were squeaking a bit so I took it in and they told me the brakes were fine and…read morethe noise was just some rust (my car had been sitting for months.) The gentleman said if I can live with it it'll go away on its own. Could have easily sold me a brake job. An honest mechanic is hard to fine. I won't hesitate to go to T&B in the future.

Bizarre attitude problem from the people working behind the desk. Like I'm ruining their day by…read moregiving them work

Got my brakes replaced here two years ago, supposedly the front brakes and the rotors were replaced…read moreper my receipt. My brakes just stopped working, per another auto shop because the rotors were old and faulty, suggesting this place did not actually replace the rotors. Brakes are supposed to last more than 2 years.

As a parent, when your child is away at school and has car trouble, you worry about finding a…read moretrustworthy repair shop. Let me tell you, Wakefield Auto is exactly that. Gabe and Zach were outstanding. My daughter's car was towed in over the weekend, I even got a response from Gabe on Yelp Chat at 11 PM on Saturday night!and by Monday, they quickly identified the issue--a disconnected fuel line from a previous repair back home. They communicated right away, fixed it efficiently, and charged only for labor. Most importantly, I never felt like we'd get taken advantage of. Wakefield Auto and Gabe is a shop you can trust--even from 5 hours away.

My car had a panel hanging underneath, and they took me right away , they did a great job, and the…read moreprice was reasonable