I have a classic car that broke down yesterday I called Rob's towing robbed showed up within 20…read moreminutes I cannot say enough how professional he was with the care that he took with my car loading and unloading it. When we got to my house he even backed it up to the garage and unloaded it in the garage so it would not be out in the weather. I would recommend Rob's towing to anybody that has any type of vehicle that needs to be towed. Thanks for an excellent job Rob I appreciate it! Don Egan

My car got a flat tire late at night after hours for most shops. We got in touch with Rob who…read moreanswered his phone quickly. Rob could not have been nicer or more helpful! He was calm, and just wanted to help us - even if that meant not using his business. He walked us through the materials our car came with and advised us on how to best proceed. After calling our car emergency services and going back and forth with Rob, we decided together it made the most sense for him to come tow our car. He gave us a very reasonable offer and was at our location quickly. When he arrived, he was fast, efficient and again very kind and helpful. He got our car towed and followed us back to our house in no time. We are so grateful to Rob and would HIGHLY recommend working with him. Great service and extremely trustworthy and genuine guy!

I had a slow leak in my tire due to a nail on my way to Montauk. Had called Mercedes road…read moreassistance for help and they got me in touch with HT. I had the pleasure of meeting the owner Elisha who was a extremely humble and very pleasant. He put on my spare in no time and we were ready to roll. Elisha offered to plug my tire on Monday when we leave which is great for me since i cant drive over 50mph with the spare. Thanks again !

Very friendly and helpful service, was given fast service and was actually cheaper than I expected…read more Up and running in no time!

Just took my car here for an annual inspection. They insisted that my windshield wipers had to be…read morereplaced. Guess what? The thieves at East End Auto did the same thing last year, insisting that I needed new wipers when I brought the car in for an inspection. Again, I had no time to take the car somewhere else so paid for new wipers just to get the inspection done. This is a common grift that a lot of these local auto shops try to pull. Total thieves.

I am here from Connecticut, 9 months now. They where good on two jobs I needed done. Today I needed…read morea emission test, waited two hours to be told they couldn't do it. Connecticut dmv said I could do it here. Just frustrated. So I call marshals mobile in montuak, on the phone a minute and they said they can. Jsm, you lost a customer for wasting my time.

I am writing on behalf of my husband to formally express his deep dissatisfaction with the…read moretreatment he received at B & B Auto Service today . What should have been a routine visit quickly turned into an extremely uncomfortable and upsetting experience. My husband is a young Black cargo van operator and the owner of a logistics business. While working in Sag Harbor, he encountered an issue with his cargo van and stopped by your shop seeking assistance. As a business owner who relies on his vehicle daily, he approached the situation professionally and simply needed support to get back on the road. From the moment he arrived, he felt that he was treated with a lack of respect and professionalism. The staff's tone and behavior toward him were dismissive, and he was not given the same level of attention or courtesy that he observed being extended to other customers. His concerns were not taken seriously, and he felt ignored when trying to ask questions about the service being performed on his vehicle. In addition to the unprofessional behavior, he was also overcharged for the services provided. When he requested a receipt, he was told that he would have to pay additional money just to receive documentation of the services performed, which is completely unacceptable. He was also told that he had to pay upfront in cash, which raised further concerns about the legitimacy and transparency of the transaction. More concerning, however, was the treatment he experienced that he perceived to be racially motivated. He was subjected to inappropriate language, including racist slurs, which is completely unacceptable under any circumstances. The manner in which he was spoken to, along with the overall hostility, made it clear that he was not being treated fairly or respectfully. Additionally, my husband was treated disrespectfully as well. He was told that he could not use the bathroom in the auto shop and was instructed to go to a nearby gas station instead. This added to the overall feeling of being unwelcome and discriminated against. No customer especially a paying customer and business owner should ever have to endure discrimination, dishonesty, or disrespect when seeking service. This experience was not only unprofessional but deeply offensive. I believe that all businesses have a responsibility to provide a respectful, inclusive, and professional environment for every customer. Unfortunately, my husband's experience at B & B Auto Service fell far below that standard. We are bringing this to your attention in hopes that it will be taken seriously and addressed appropriately. We expect accountability for this behavior and meaningful steps to ensure that no one else experiences this type of treatment in the future.

My daughter's car was due for a NY State Emissions Inspection. We spoke to Lisa at B&B Auto Service…read morein Sag Harbor. Lisa was efficient, personable and accomodating. She arranged everything. The car was returned in a timely fashion.

liberty Towing was sent by Mercedes to tow my car after I broke down on a busy Highway…read more from the First Gentleman who answered the phone and really seemed to care about helping me to the driver who came to pick up my car, everyone was professional, caring and genuinely nice. I cannot say enough good things about my interaction with Liberty Towing

Amazing service, fast, treated my vehicle well .. found location without any issue - HIGHLY…read morerecommended for any towing service on Long Island

They did a great job on my car and the staff was lovely. They arranged a rental and kept me updated…read moreon the status of the repair. Highly recommended.

Last July when we arrived in the Hamptons for a month vaca, someone ran a stop sign and totaled the…read morefront of my car. Fireplace Auto received the car and spent several weeks assessing, ordering parts and methodically repairing the E 400 Mercedes. I was convinced that by the time I got the car back, I ws going to trade it in or sell it. We received the car in Savannah Georgia where we live and honestly, the car drives better than it has ever. The E 400 looks brand new, steering is solid and its performance, no joke, is perfect. We can't thank Fireplace enough for their attention to detail and workmanship. Thank you to the entire crew.

Great service. I have brought multiple cars for repair and Tom and his team do great work . Their…read moreexpertise and attention to detail is A++. Not only did they efficiently resolve my electrical issue, but the automotive repair team also offered their services at a very reasonable cost. Their commitment to quality work without breaking the bank sets them apart. Exceptional service and affordability--couldn't be happier! Highly recommended!

Overpriced for services and when we tried to get in touch with someone to review the bill they were…read morenot at all responsive. Will look elsewhere for services.

Best towing service on the east end. Fair prices and showed up on time.read more

Excellent towing company. I ran off the road last Tuesday night while I was visiting family in the…read morearea and was in a panic. The Shoreline driver was there really fast to help. Can't say enough good about them! Had my elderly, sick kitty in the car with me and I was really worried. The driver was wonderful! Got us out of there and back on the road in no time!

Great service. Prompt , knowledgeable , very fair pricing for my towing. Would highly recommend if…read moreever in need of a tow service ! Thanks Harry!

From the owner: ABEES Towing provides 24-hour rapid response at competitive prices. We provide flatbed towing, both…read morelong distance and locally. Our roadside service include tire changes, jump starts, Boat Removal , lockouts, and off road vehicle recovery. We have over 43 years of experience.

Richard and techs are highly Knowledgeable and fairly priced. If you ever need them, they are sure…read moreto be there for you!

I have a delivery business on the east end - I have used this company many times in an emergency -…read moreRich, the owner was quick in dropping what he was doing to go and tow my vehicles to his shop - The down side is his prices were literally highway robbery!! Most recently, the transmission on one of my trucks stopped working in Sag Harbor - He towed it to his shop - His office girl called me and said it needed a new transmission - She said it would be just under $6000 for a transmission - That is INSANE!!! Then she said if I don't do it, Its $350 for the tow, $150 for diagnostics, and 2 hours labor totaling $400 - I WILL NEVER USE THIS COMPANY AGAIN!!!!