I would like to commend Elena in the photo department. I stopped in today to get a passport photo…read moreand she did everything perfectly. Her friendly demeanor kept me at ease, as I was freaking out to get my passport renewed today. She did everything from take my picture, upload it into their system and even checked me out at her register, so I didn't have to wait in line up front. I would have been a mess without her help because there was an issue with the output machine which she skillfully fixed. The advertised time for a passport photo is one hour, but due to her efficiency I was in and out within 10 minutes. She is a true asset to the company!

Very Disappointing Walgreens Pharmacy Drive-Thru Experience -- Poor Customer Service!…read more I visited Walgreens today, August 12, 2026, around 6:50 PM to pick up two prescriptions, and unfortunately, this was one of the worst pharmacy customer-service experiences I've had. At the drive-thru, the first employee I spoke with was an older Asian woman. She told me Walgreens had no record of either prescription under my name. I provided my first and last name, but she said they could not find anything. I parked and contacted QuickCare to verify what happened. QuickCare confirmed that both prescriptions had been sent to Walgreens and received at 6:14 PM. I then called the Walgreens pharmacy and spoke with a male employee who took my information and confirmed that both prescriptions were in their system under my name. I was extremely confused and frustrated because the drive-thru employee had just told me they had searched the system and found nothing. I went back through the drive-thru and explained that I had just spoken with someone inside the pharmacy who confirmed that my prescriptions were there. The same employee again told me they weren't. I provided my date of birth and spelled my last name again, and suddenly she was able to locate both prescriptions. I told her directly that it was not okay to give customers incorrect information, especially when it causes them to waste time making additional phone calls and going back and forth trying to resolve an issue that should have been handled correctly the first time. Instead of taking responsibility and helping resolve the situation, she gave me a dirty look, said "Hold on," and went to the back. She then essentially passed me off to another employee because she no longer wanted to deal with me or continue assisting me. An older Black woman came out and took over. Unfortunately, the experience continued to be frustrating. I asked the second employee whether my UMR insurance card was on file. She looked at the screen and said she didn't know and that some insurance had been charged. I asked what the last four digits were, but she did not answer my question and continued processing the transaction. I asked her again, and she continued to ignore my question. I also asked if I could use my Walgreens Rewards, and she ignored that request as well. She continued processing my transaction without acknowledging or addressing what I was asking. At that point, it felt like she simply did not want to communicate with me or acknowledge my requests. Her way of handling the interaction was extremely dismissive and unprofessional. Simply saying "Have a nice day" at the end does not make up for repeatedly ignoring a customer who is asking legitimate questions and requesting assistance. Neither employee was wearing a visible name tag, so unfortunately, I cannot provide their names. What made this experience especially frustrating was the poor communication, lack of accountability, and dismissive attitude from both employees. The first employee gave me incorrect information, then passed me off to another employee rather than addressing the situation herself. The second employee repeatedly ignored my questions and requests instead of taking the time to clarify my insurance information and assist me. Mistakes happen, but how you treat customers when a mistake occurs matters. I expected basic courtesy, communication, patience, and professionalism. Instead, I was given incorrect information, had to make additional phone calls, repeatedly provide the same information, and was ultimately passed off to someone else because the first employee apparently no longer wanted to assist me. This entire experience was extremely frustrating and unnecessary. Both employees provided a horrible customer-service experience, and I left feeling completely dismissed as a customer. Walgreens needs to do better. Customers should not have to go back and forth, make additional phone calls, and repeatedly prove that their prescriptions are actually in the system. Basic communication, professionalism, and respectful customer service should be expected--especially at a pharmacy where customers are simply trying to pick up their medications. I hope Walgreens management reviews what happened and addresses these customer-service issues. Customers deserve to be treated with courtesy and respect.

Date: Sunday, December 28th, 2025 Time: around 4am…read more I had no idea there was a Walgreens behind Resorts World. When we found that out, we had to stop by. We had just had food at the taco shop across the street, so this was on the way back. The hubby and I needed waters, red bull, etc, for our room, so we picked up the items here. For water, we got Crystal Geyser - 24 pack for $6.49. Also grabbed some cough drops, soda, etc. One of my girlfriends is a wine drinker, so she picked up a bottle of wine. Pricing at Walgreens is better than hitting up the convenience store at the hotel, so even if it's pricey compared to home, it's still a better deal. Earlier, the hub's cousin stopped by and grabbed us a bottle of liquor. I've frequented other Walgreens on the strip and they always carry Monkey Shoulder. For a scotch, it is fairly priced, so we always grab for the room while on vacay. Unfortunately, their scotch selection here was not that varied. We ended up with a bottle of I believe Glenlivet for like $70. Convenient for the normal provision. I just wish their liquor selection was better. REVIEW #3950

This Walgreens was kinda dirty inside, and very dirty outside. You have to wait 3 minutes and see a…read moremanager to get a receipt printed. The prices are pretty average for Las Vegas, more on the lower side. The service was quick and they have a good selection.

Recently came here for an event, and OMG the vibe! The staff is so friendly, the drinks are dreamy…read moreand delicious. This event was crazyyyy!!!! Permanent jewelry, Labubu clothing and accessories, Labubu tattooing. This was literally up my alley. I'm so glad I came, they were raffling labubu's and my daughter won! The staff treat you like family and nothing beats hanging out with amazing people right? This place is the perfect spot to get your girly girl on. They offer so many services. Lash extensions, lash lifts, brow lamination and tint, facials, nails, massage, permanent make up and fine line tattoos. Make your appointments. This is for real your one stop, top girl shop! I cannot wait to stop in again when I'm in Vegas, outstanding service and drinks!

Great spot! clean,great staff will come back . Must try the strawberry and cream macharead more

Yup flu vaccine time again. Like most of us at a certain age, we may be more concerned about…read morerespiratory diseases now than before. Be that as it may be, after working in the medical and public health fields for a zillion years, I always get a flu shot. So we had earlyish appointments today. Filled out the pre-registration stuff on line. They now have a QR code based check in so you in theory can avoid the line for prescriptions. So did the QR check in, but still wound up going to line to verify what vaccine etc. Waited for less than ten minutes and was called into the "health room", vaccinator (pharmacy manager) did a great job, no pain, got my bright red Walgreens advertisement bandaid. Did note than when I got home there were several coupons attached to the vaccination paperwork and I could have probably saved a few bucks on my purchases that I made before leaving. By the way, there are lollipops available if you need one after your vaccination

Walgreens Pharmacy is totally unorganized. Pharmacist told me I would have Jardiance today, but…read morecould only give me five tablets. She said if I would come tomorrow she could give me 100 tablets. When I got home she actually cancelled my order. I called a neighboring Walgreens pharmacy and they told me they would give me 90 tablets and would be ready in thirty minutes. Thank God.

This is a Walgreens doozy!! I'm just adding this to my archive of oddities that have happened…read more... When I finally had an iota of early inspiration & organization, I took a striking picture of our family and then actually created Christmas cards at Walgreens. Later, when I picked them up, with great anticipation, I was confused. Is it bah humbug Scrooge or was I Punk'ed? I looked at them in the car and had a different families's Christmas card (see pic below) that also had an "S" last name....!!! I was dashing around & came to a screeching standstill! I really hated waiting behind 10 people in line just to tell them that my card got switched with this other families'. So of course, I can make another card. I think I'll just put 2026 on it and get it ready way early for 11 months from now.... I dejectedly didn't dispatch any Yuletide Greetings this year but send me your address cuz these are going out early next year !!!!

Randomly stopped by for some strawberry milk. It was late night so no problem parking and no long…read morelines lol. Unfortunately they didn't have any at the time. I did appreciate the hospitality from the staff though. Baha helped me out. Really friendly employee and he even checked the stock in the back. I would go by this location again. Thank you!

I dropped off a prescription to be filled in the drive through around 6pm. Tech stated it would be…read moredone after 8pm. Awesome, so I was able to run my errands and return after 8. I return after 8pm via drive through. Tech stated again that it would be another 15 minutes because they were still working on it. Fine with me still cuz I needed to get something inside. After getting the items I needed, I walked over to the pharmacy to pick up my prescription. THIRD TIME, another tech stated they are still working on the prescription. Really now? I don't mind waiting but give customers a BETTER time to return to pick up medications. Nice customer service but pharmacy needs to do a better job with providing accurate information. Overall, Walgreens is still my go to.

Worst pharmacy Ever! Don't dare call them because you will be on hold from 30 min to 1 hour and…read morethey just keep picking up the phone and slamming it down without even saying please hold. Then, when you finally head to the store to pick up your prescription, they are so SLOW! The line is sooo long and takes forever. All of the pharmacy techs seem to hate their jobs and are so rude. I never see the same person twice so they obviously have a hard time keeping employees. All of my experiences here have been a nightmare and thank God I can use my insurance to move to a different pharmacy, Not Walgreens!

I pay cash for my prescriptions and find this store very frustrating to deal with. Every refill…read morerequires several phone calls to get it straight. If the current staff cant handle getting refills straight they need to hire more help. Even the supervisor is unwilling to help get my order correct. Shame on this store for poor service

Customer service here is nonexistent. I waited at the cash register ready to checkout for 10 mins…read morewith NO ONE there. Me and the other guests in line could have very easily just walked out with our items and no one would have batted an eye. As someone who also works in heavy customer service oriented work. You guys really have to do better.

I had a very frustrating experience at the Walgreens located at 6101 W. Lake Mead Blvd. The…read moreemployee assisting me provided incorrect information about my prescriptions, including giving me false pickup dates and the wrong number of prescriptions I had available. This caused unnecessary confusion, wasted my time, and made it difficult to trust the information I was being given. What made the experience even more disappointing was the lack of clear communication and professionalism when I tried to get clarification. When customers rely on accurate information about their medications, mistakes like these can create unnecessary stress. I understand that errors can happen, but customers deserve accurate information, respectful communication, and staff who take the time to verify details before providing them. I hope management addresses these issues and improves the level of customer service at this location.

Waited over an hour and a half for three cars ahead of me in the drive-through. Waited another 15…read moreminutes for them to answer! By far the worst service possible!!