I pay cash for my prescriptions and find this store very frustrating to deal with. Every refill requires several phone calls to get it straight. If the current staff cant handle getting refills straight they need to hire more help. Even the supervisor is unwilling to help get my order correct. Shame on this store for poor service read more

Customer service here is nonexistent. I waited at the cash register ready to checkout for 10 mins with NO ONE there. Me and the other guests in line could have very easily just walked out with our items and no one would have batted an eye. As someone who also works in heavy customer service oriented work. You guys really have to do better. read more

Hate coming to this location every time there seems to be a problem. The store was clean and organized. I only saw one sales associate working thr front of the store. I need help getting some tide and I had to wait for her to be done with other customers, which is fine but I wish they would work better at staffing the store correctly. Also I come to this location to pick up my medications and tell me why I get there and it's still not ready and there about to close. read more

4771 Craig road Pharmacy is horrible, they only have one person working all the time the very large lady that sits in there on the stool counting pills never the stool to help, I've been going to that for about eight years and I finally am going to go to CVS now, person working the counter and the drive-through think the amount of money that this place brings they would actually afford some finally done with them read more

I see lots of bad reviews but wanted to come by and thank the team here at photo department. After my order got cancelled at 3 other Walgreen locations I was ready to be disappointed again. i kept getting the same excuse at other locations which brought me to think they were just plain lazy. I heard "ink ran out" "printer is broken " . I was frustrated, I needed my poster printed out for a funeral. They came through and had my order done within 2 hours. I came to pick up and was immediately acknowledged. The prints are perfect. You guys are angels. Thank you read more

I want to thank Mr. Holt the general manager at 3030 N. Las Vegas Blvd., for helping me get my medicine ,thank you sir. God bless you. You are an angel. I had the worst day in the world on the March 20 and you change All that for better for me and my family today, Thank you so much. Have a wonderful vacation with your family. read more

Their pharmacy staff is rude and even combative. But if you dare to ask them to be polite, they get even worse, so I had to complain to management. So OF COURSE, the pharmacist calls me and RETALIATES by telling me they don't carry a VERY COMMON pain medication that is even listed on GoodRX that they offer and the current promo price. She denied that entirely as reality. THIS MEDICATION IS FOR MY DYING SENIOR DOG!!! Walgreens is already in SERIOUS FINANCIAL TROUBLE and this is how they treat customers? Close all the stores for all I care. I'll be calling corporate about this, along with a complaint about the games they play with my patient's prescriptions. Yeah -- I work for a medical office and they have pulled outrageous stunts on our patients with their legally prescribed medications. I will ensure that no patients ever use Walgreens again. I'm DONE. read more

Only one employee working at the pharmacy Long waiting on Wednesday night 8pm Horrible management

Hideous phone service. They kept picking up the phone (Music willing cut out, and I could hear talking in the background) and then putting my call back on hold. 15 MINUTES 40 SECONDS Really? Just creepy behaviour from what are supposed to be specialists. read more

Walgreens - Screenshot of the amount of time Walgreens at Craig and Decatur, left me on hold. - Drugstores Near Me - North Las Vegas, Nevada

This Walgreens is clean and fairly organized. I usually always find what I am looking for from their weekly ads which I like. Nothing more annoying than going to a store only to find out they are sold out. Workers are friendly & helpful so if you don't see something on the shelf just ask and hopefully they'll have more in the back. It can get kinda creepy at night being that the parking lot is so deserted and the lighting is a bit dim. I always make sure to park near the entrance and book it towards the door! Yes, I watch too many horror movies and episodes of Criminal Minds :p Overall a great Walgreens to check out if you are in the area. read more

Walgreens - Wood Panel Frame we ordered online and picked up at this location a couple of hours later. It turned out really nice. - Drugstores Near Me - North Las Vegas, Nevada

I've been a loyal customer for 30 years at this location. The drive through speaker has been broken for months. Corporate will not approve??? Seriously??? This isn't pizza- being able to communicate on important medication info is urgent! Unacceptable that you would just take money from customers with no concern in this regard. Corp greed & disregard in plain view! read more

This pharmacy is a joke. Employees are rude. They are not sure what they are doing. Prescriptions are not always ready when they say it, even emergency medications. You call, and they said medication would be ready. The next day, going to pick up, they're not ready and start transferring different people to " fix" the problem, and they would be saying they are not sure why the last person said the medication would be ready. Total irresponsible to people waiting for their medication. Emergency medications, too. Beware of this place. My parents are having issues with this place. I am telling them to change pharmacy because this place is playing with people's health and lives. They mix up medications, too. You have to check that you're medication is the correct one because they would give you someone else's medication. read more

I was there recently , and had to pick up some photos. I stood there in line by the photo desk and there was an employee by the front who made eye contact with me and still had me standing there like a dodo. eventually people went to the front to check out and i was still standing there waiting for KADEN to help me since he was the only there on the floor at that moment. I ended up walking out and didn't even pick up my photos. so rude and unprofessional. i will be calling management very soon. not the first time i've had an encounter with this employee. read more

This has to be the worst pharmacy in the city. They have on 2 different occasions only partially filled my son's antibiotics only to have to wait a week for the remaining prescription. They consistently ignore phone calls and have a poor attitude when called out on their lack of customer service support. Whoever is managing this store needs to be terminated. read more

Someone needs to replace Deborah out of the pharmacy immediately. I've been coming to this location for quite some time and never had any trouble with any of the medication's I've ever picked up, but Deborah goes above and beyond to make things overly complicated with simplistic medication's I will never be back to this location ever again Walgreens I ask you to sincerely fix this problematic pharmacist ASAP. read more

There phone service is poor they never answer the phone to refill a prescription I am on the line for over 1 hour no one is answering it

I've been going to this location and the reception is great the staff is great and friendly I'm from west coast where we had mama and papa stores since Vegas doesn't have any Walgreens is my replacement. I appreciate them being here for the people. Hey friends you know who you are. read more

I went in for my vaccine first off I was there for 1 hour. Then they wanted me to sit for 15 minutes and wait. My 5 year child was good while I waited and I decided she could buy a toy of her choosing. Since the pharmacist wanted us to wait I didn't see a reason to walk to the front of the store to pay for my item. I stood in line and let my child tell the man she wanted to purchase the toy. He proceeded to ignore my child and myself and assist the next person. That is not customer service and after I get my last shot I will never use Walgreens again. read more

I made an appointment for covid test and when I got there the pharmacy tech told me that they can not do it because they don't have anymore rapid test. I said can we do it just the normal covid test. The tech said you can try other place for it. The tech said they don't have control on email, that's the reason why they did not bother to notify me in advance that my appoinment would be USeLess. By the way, will you please fix your speaker coz I went to CVS and I can hear them clearly without asking them to repeat what they just told me. read more

The pharmacy has had my script for 3 days and it says no act needed reviewing ins. I go through this every month and they don't answer their phone. Come 2023 I am switching to some where else done with your crap........ I already moved everything else mailorder and I suggest you all do the same and save yourself the grief. read more

Terrible service in the pharmacy area . Always short staffed NEVER answer the phone . Early evening on 3/29/2023 I called and someone picked the phone up 5 times to put me back on hold it's been 20 mins and still on hold ! They provide the worse service . Only one young man that works there is helpful ! I am moving my medicine to CVS read more

Went in to grab some cosmetics as it is closest.. I was walking down the cosmetics isle I noticed this young boy had his cart turned sideways where you could not get by . He clearly was not gonna move it was not caring at all as I was trying to move it.. he ignored the fact I was a customer all together... rude & laughing with this other female worker saying ( you must not know about me ) joking / laughing as the girl was sitting next to the cart on the floor with her labels / papers were also sitting there... did not care either if I needed to get through.. I made my way through anyway ( hell imma a paying customer) looked at her papers as I was rolling my basket by her. Neither one of them said ( Do you need help or can I help you find anything or here let me move this for you or sorry excuse us ) talking under their breath ... I heard the boy say ( let me keep my mouth shut ) I continue around the store and got to the cashiers thinking I would get a better experience with her at checkout.. boy was I wrong.. this girl was not friendly as she was ringing up my stuff I noticed her inspecting the stuff I was buying... I asked her if there was a problem with it & she totally ignored me and through my stuff in the bag.. no smile not have a nice day nothing. If I could give No Stars I definitely would.. These kids that were working in here all disrespectful. They would be fired if I was their boss . What happened to Customer Service skills????? Not acceptable... I will never go here again & I'm sure I wasn't the only one they were disrespecting. So my suggestion to the person in charge is to get these kids or employees customer service skills.. asap not a happy camper. I would not go to this location but I guess if you do .. you will see what I'm talking about. These days are not to be rude to people...we are all going through tough times as it is. read more

Doctor sent in my prescription around 4:30... stopped by around 6:45 & it still wasn't even being processed?? Pharmacist (why was rather rude) said there were 43 orders in the queue? It's currently 8:44pm & I called to see if it's ready for pick up- it is. Was not notified like the pharmacist said I would be. I like Walgreens, but this location in particular needs to step it up. Slow & bad customer service. Not a good combination. read more

Holy crap. This is the worst pharmacy ever. Anytime I've ever been through the drive-thru it takes about an hour to get through. The people that work the window or absolutely incompetent. Yesterday I was picking up my mom's prescriptions and they gave me someone else's prescription for lithium. It even takes forever even when your prescriptions are ready. This Pharmacy is such a pain in the neck. They almost always forget things including your driver's license. If it wasn't so close to my house, I would definitely go somewhere else. They really need to work on their customer service. They even lost three of my mom's prescriptions. If you have the option, pick a different Pharmacy. read more

I can't even given them 1 star I walked inside to drop off scripts for a person who just had all his teeth taken ot I dropped script iff at 11:45 and was told they would be ready at 2:30 I called at 2:30 and through automated system was told 1 of 3 were ready. I have been calling there for 3 hours I get automated system that there are 2 callers ahead of me then I'm removed off hold it rings 29 times and they disconnect call. I called the store manager who put me on hold transferred me it rang and rang then a very rude person said hold on then it rang and rang and yes I was disconnected again 3 hours he's bleeding in pain he doesn't have his antibiotic, anti inflammatory or ibuprofen. Customer service has definitely left this store don't do business there read more

OMG!! I am giving this Walgreens pharmacy the lowest rating possible just based on two phone calls. One of those calls were a call back because I was hung up on after a 15 min. hold time. Then I called back, and after a 9 min. hold time I spoke with a very unprofessional person. I'm hoping he was just a pharmacy tech and not the actual pharmacist. Without going into too much detail, I heard a lot of, "Oh shoot! Oh damn! Damnit! Oh crap!". After all that, he still wasn't able to help me out. I have never been in this store or the pharmacy,,,,,,,and I never will. read more

I have never in my life had to wait in line so long to pick up a prescription. I have been in line for 45 minutes and there is still 3 others in front of me. There was 5 in front of me when I arrived. A police officer has used his entire 1 hour lunch waiting in line! There is only 1 person working behind the counter working both the drive thru and front counter. This is unacceptable. This Walgreens never has one of my medications in stock! I will be switching to CVS. read more

PHARMACY NEVER ANSWERS PHONE!! Held for 40 minutes, tried to call back, held another 30 minutes & they hung up on me! This is the norm, they never answer. It must be purposeful. The worst service ever, why even have a pharmacy?? read more

I'm always in this Walgreens and today I got the best service her name is Gina I'd like to thank her for helping today get my wedding pictures she was amazing read more

Worst Walgreens ever! This place is very unorganized and the pharmacists there are rude and not helpful at all.

I've visited Walgreen's pharmacy and no matter if it's the drive through or we go inside the wait is extremely long. Example drive through maybe two cars 20-30mins.Inside two to four people 20-30mins. Please either close the drive through or PLEASE HIRE MORE STAFF THANKS!! read more

This Walgreens at the corner of Craig & Decatur is the closest drugstore to where I live and is my go-to place whenever I need a quick and legal fix of over-the-counter medications or am looking to purchase personal care items that have unexpectedly run out. Of course, prescription drugs are also available from the in-store pharmacy as long as you have the necessary Rx in hand to get your hands on whatever "happy pills" you may need to help you bliss out. Personally, I lead a drug-free lifestyle and much prefer communing with Mother Nature and contemplating the meaning of life instead :-) It's worth joining the Walgreens Balance Rewards program either online or in the store of your choosing if you're likely to be a fairly regular customer over the long term. For example, a total of 40,000 points earned from your purchases is worth $50.00 in drugstore freebies; you can redeem this credit for anything you like in the store. Smaller redemptions - such as at the $10.00 and $20.00 levels- are also possible. I have earned the maximum $50.00 reward several times in the past and can recommend this program as being very worthwhile overall. You can even earn additional absolutely free rewards points for the distance you walk each day if you have a FitBit tracker and link your online FitBit and Walgreens accounts. The Walgreens photo department is the place where I satisfy all my photography needs (much better than the competition at CVS!). I usually order any and all needed prints in the desired sizes online through my Walgreens account and then simply pick them up in the store at my convenience. If you get on the Walgreens email list you will regularly receive offers for significantly discounted photography services (50% off or more) throughout the year. Note that Walgreens is also a very good place to have your passport photos taken. read more

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The pharmacist and the manager are so rude and disrespectful it's disgusting I needed to get my medication I asked if they could front me one pill for high blood pressure till Sunday when my insurance would go thur they wouldn't my husbands in surgery and iam far from home I can't believe iam with a company like this !!!!! read more

It's too bad I can't give this pharmacy less than 1 star because they don't even deserve a star. This used to be a really good pharmacy years ago and now it's just horrible they can't even get the job done and prescriptions filled 3 days after they receive the Rx and don't use the insurance info on file for the patient. read more

Tried to refill a prescription today. Dropped it off at 10am. And was told I could not have it till tomorrow per Insurance. So I went home then got the text showing it was ready so I called them to see if that was correct. The gentleman working in the pharmacy tells me oh ya come on it down it ready and you can pick it up. So I go back down there and suprise I cant. It's a total disregard for anyone's time and situation i need the prescription and dont appreciate running back and forth while i do not feel well. read more

Worst pharmacy ever. They look us up. Address was not updated. Lived at my home for over 3 years they never bothered to update new address. They told me I had to wait 20 min just to see if the prescription where covered. When I told them we were told at the hospital they were covered already he said it would take him 3 to 4 hours to put together. It was one antibiotic and one mouthwash. When I left and got home they called me saying I would have to come back because they forgot to get my insurance card. Really. I was so mad. I said can't I just give you the numbers off the phone he's like no I need to have the card. After I left again they texted me 30 min later saying my prescriptions were ready. I went back down there waited 20 min in line to find out only one of two was ready. This place is a joke. Won't be using them anymore. Don't waste your time with this place. They had like 6 people working behind the counter and still this bad. I could understand if they were short handed but they were definitely fully staffed. Congrats Walgreens for being my worst place of 2019. read more

What a bummer. My daughter and I were unfortunately exposed to Covid. A friend of mine suggested coming to a Walgreens for the Rapid test. Made my appt for the following day. 20 min before my appt, they called to let me know they ran out of tests. Clearly that was upsetting. There was no resolution offered either. What I mean by that is maybe they could have contacted another location to see if they had tests and could help out the individuals that they couldn't. I was told that I could go back on line and reschedule. Just disappointing. Went to CVS and ended up purchasing a test since it was urgent. read more

I was there yesterday was told they were out but would be getting today. So before stopping in I decided to call to make sure a young female that was there yesterday answered the phone when inquiring about the availability I was told yes they did. I headed to pharmacy with my two daughters. When I get there I am told that they are out and only 65 and over can get it. Needless to say I got upset because I did call ahead of time. I confronted the girl that gave me the wrong information and she had the audacity to say it was not her and that I probably I called the location on MLK!! I knew I had called the right location but double checked my call log and yes I did call this location. I was even more upset that she did not admit she was mistaken but tried to put the blame on me!!!! read more

This review is for the Healthcare Clinic. I have been suffering from UTI and was able to wait until I was able to see a doctor due to memorial weekend. Thank goodness for clinics like Walgreens. The nurse practitioner was efficient and performed urinalysis which came back positive for bacterial infection. He had a great bedside manner and made sure that he went over the diagnosis along with my medication. I have used CVS clinics and never been happy with their nurse practitioner. Their bedside manner are less to be desired so I'm glad that Walgreens offer this service. Will definitely use them in the future if I have any minor health issues. read more

Called them to refill a Rx, they put me on hold for 30 minutes without talking to me, then... Hung up the phone on me. No contact with anyone. Horrible customer service. read more