The only reason this is getting a 1 star is because you can't do zero and the older/senior ladies that cashier there are usually pleasant. Let's just start with the pharmacy!! ABSOLUTE WORST CUSTOMER SERVICE EVER!! I think maybe 2 of the girls are kinda hospitable. When you call, you're always put on hold when they pick up without asking if it's ok, they just never actually pick the phone back up. Out of common meds often. Lines are always crazy long, and if you're short staffed, I get it. But at least acknowledge those just standing there that you'll be right with them. This was the last thing that have made my decision to take my medication prescriptions elsewhere. I was standing in the line 10-15mins prior to opening because again, the lines. After about 8mins after open times, gate still not opened, but helping drive-thru. I see a person see me through the glass window and zero acknowledgement. Then I hear an employee behind the gates say, it's going to be a day. A couple minutes go by and a lady comes out with a sign, again, zero acknowledgement. Sticks a sign on the gate, looks at me and goes back in the door!! No sorry, no words, nothing! Never again! And the store itself is always out of products and shelves always look empty and seems to always be in shambles as everyone is confused. Even in the photo department. Couldn't even find wife's prints for over 20mins. Save the time, go to CVS up the street. read more

Walgreens - THE SIGN!! - Drugstores Near Me - North Las Vegas, Nevada

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Prices are less for your prescriptions but you sure wait a lot longer for them. I had a prescription that was called in 11:00 Wednesday so I went around 4PM to pick it up. I waited about 30 minutes inline and when I finally made it to the counter the girl said my prescription wouldn't come from the warehouse till Friday. Prices are less than from other places but you sure wait a lot longer for your prescriptions. read more

Walgreens - waiting in line - Drugstores Near Me - North Las Vegas, Nevada

Very clean store, and right off two main streets. I really appreciated the 5 Star Customer Service from Priti! She went out of her way, and even saw that $2 Credit on My Frequent Shopper Account was used towards my purchase! Great employee! Be sure to sign up for their Shopper Rewards to get the best prices! Recommend. read more

Filipino pharmacist was rude and lazy. Hate that she is the closest one to me. She was belittling to her techs and just and over all grouch. Do your job lady and work on your bed side manner. read more

Always pick up my prescriptions here. Fast, friendly service. They do close during lunch so be mindful of that.

Customer is never right!!!!! Joined this pharmacy because the last Walgreens location near me shut down and the worst things I did. I take 7 medications per day all from anti-depressants to heart and blood pressure meds. First time I refilled from them I got a text saying they were working on them and that was on a Monday. Come Friday I never heard back from them so I went into the store in person cause I couldn't get any answers on the phone. When I went in the guy that was helping me took about 10 minutes just to find out the problem and he realized they were off 1 number on my insurance. It was corrected and I was able to pick up my 7 perscriptions the next day. Never got a call or anything from them asking to correcct this before I took action and that was pretty bad. I would have loved a call just to let me know this and it would have been fixed way prior. 2nd time I needed to refill my Blood Pressure med. Got a text from them again on a Tues this time saying that the prescription was being filled again on Friday I was concerned cause I have not got a call or anything and at this time I have been out of my med for 4-5 days which is a serious problem. They told me that I was not able to refill this prescrption for another 20 days cause it had already been filled with a 90 day supply. I let them know this was refilled the same time as my other meds were refilled so of course they had to have made a mistake and shorted me on them. The only thing they did was bring me a confirmation of the last date it was refilled. I told them I take one per day of this med and I live alone and I am the only one to touch my meds so this had to be on them shorting the refill. They still put this back on me with no help at all. Now I have to go almost a whole month without my blood pressure medication and hope I have no health complications. I even told them so the next time I refil my meds with 90 day supply and 7 meds I will have to count all these meds in front of them to make sure they did their job correctly., Thats just rediculous as I should have trust in my pharmacy to supply me with the right med and quantity. I am at this point not using them anymore and will be looking for another store to fill my perscriptions, Not a Walgreens either. Wasn't the fact of what happened happened it''s the fact that they tried to blame this on me. Even the customers waiting in line said that wasn't right. They made no attempt to make this right. read more

Been with these guys and shopped at this location for approximately 6 years. This is where I get my meds. I'm not going to vent and drop the bomb and give them a one star. They been good to me through the years and I'm cool with some of the staff there. It's now so hard to get to a person in pharmacy. I get it. Its busy. It's always busy. I called for three hours today, and the phone just kept ringing. I wanted to see what happens when I called the Smith Pharmacy. When I called Smith. It went through an automated system just like Walgreen. And when I asked for customer service. They picked up on the third ring. It's time for me to change it up. read more

I had to stop using this Walgreens. To many issues with my family's prescriptions. I would get a notification that my prescription was ready but when I get there, find it was not ready... Filling prescriptions when I didn't order them (I am not signed up for auto refill)...dial-in a prescription and never receive a notification that it is ready and when I call to ask about it, it is always "we have no record of that"... the list goes on... read more

Slowest pharmacy ever! Slowest at refilling prescriptions and slowest for picking up prescriptions. Lunch break hours should be included in hours pharmacy is open. read more

Had to pick up a medication that was sent to the wrong place (cvs) the girl behind the counter was so kind and switched it over and had it ready within 30 minutes! She let me know she would call us when it was ready, and she did. Couldn't have asked for a better experience. read more

My issues are: 1) The company promotes one can obtain up to 4 vaccinations permitted per appointment but the pharmacists deciding they can choose to limit to less. This number varies pharmacist to pharmacist within the same store. I was denied a third. 2) As a national company I should be able to see all of my Walgreen vaccinations on the Walgreen website regardless of which store number I got them from. This isn't the case. You may say that isn't a store issue but the employees there have the capacity to have corporate initiate change to the consumers. read more

They either need help or need a better system. Every single time I come here to pick up my prescription no matter what time of day it is I'm waiting 15-30+ minutes. I've been waiting 30 minutes so far as I type. This is getting tired and old. Get some help Walgreens or close up shop!!!! read more

PISS POOR ASS PHARMACY!!!! I dropped my daughter's prescription off at 10am, was told 2hrs, come back at 7pm, wait in a line for 30mins to be told only 1 script is available, the other not until next week and my child has strep throat! Ummmmm no this is NOT acceptable I need meds NOW! I took my script and went to CVS! NEVER COMING HERE AGAIN. Always have issues at this sorry ass location! read more

Imagine making an appointment to get a COVID test for 4:30 getting to the window at 5:39 then they say, sorry Labcorp left at 5:00. However, the person in front of you just dropped their test in the box, so now their story is that was their last test 1. What's the point of an appointment 2. Can you send a notification letting people know testing is over instead of them waiting in line longer for NOTHING like some sold out concert show 3. Your staff is rude! Point of story that's my last trip to Walgreens EVER! All prescriptions will now be with CVS You do me wrong once no 2nd chance, not even running in for a last minute bday card lol read more

Need more employees, lady upfront is trying to check out and do photo had to leave me at the photo area still waiting 20 minutes just to pick up. read more

Walgreens - Long line 1 employee - Drugstores Near Me - North Las Vegas, Nevada

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Once again my prescriptions aren't ready. You can't get them on the phone so I have to drive there. When I get there I'm told the Dr didn't approve them. I call the Dr and I'm told they sent the renewal in. I have 3 prescriptions, now in told only 1 is ready. Every 3 months I go through this. This Walgreens on centennial and north 5 is awful and the people working there are rude. This is my life there playing with! read more

Came to this pharmacy after my son's doctor sent it to the wrong location. We got there a bit early before they opened and once they were ready for us, we were the first ones in line. My poor son was in so much pain due to his ear infection and he was already desperate to gain some relief. The young lady, Courtney was very empathetic and was able to find some medication for my son. With such high sickness going around she said they didn't have the whole prescription available, but she would at least offer what she did have realizing how bad he was hurting. We were so thankful, especially my son because at least he sensed some relief. She even mentioned if they were able to get more she would call me. Definitely couldn't thank Courtney enough! read more

I was trying to get my flu shot.I am an elderly person who had a spouse sick at home.I have a caregiver able to stay with him a limited amount of time.I can not afford to get ill nor can I afford to get my husband ill. After waiting 45 minutes I tried to get someone to just tell me how much longer the wait might be.No one could help me and despite the time I waited,I had to leave unassisted and unvaccinated. Things have really changed since the former pharmacist left this store.How very disappointing. read more

Went to pick up my prescription and there's a sign on the front entrance saying that due to staffing they closed the walk in pharmacy and are only doing drive thru. The line for the drive thru went all the way around the building. I regularly have to wait 30-45 minutes in line for one prescription. I'm transferring to cvs. I'm done with Walgreens. read more

This is by far the slowest moving pharmacy I have ever had the displeasure of experiencing. That was pre-Covid. Things have only worsened since and they mess up the same prescriptions every. single. month. If you have any choice at all, avoid. read more

Drive thru pharmacy always taking so long waiting in line to pick up your medication.

Bu far the WORST pharmacy ever! No one greets you nicely in the pharmacy. You are treated as if you are problem to them. I would recommend visiting another pharmacy rather than this one. I hope management starts training staff on customer service and how go interact with customers! read more

This is a shame because they are two blocks from where I just moved but I will drive all the way down to Tropicana and Torrey Pines for my Walgreen prescriptions because this is absolutely the worst customer service I've ever received. Called twice to fill a prescription and was left on hold with supposedly only one call ahead of me for half an hour then disconnected, then called back she left on hold for another 25 minutes then disconnected again! I tried to just go in and waited and waited ... they don't have their sh@$ together and it's a wonder they're still in business. Walgreens is a corporation right? How is this OK with you?? read more

Pharmacy is a joke been waiting for a RX to be filled since Monday and now it's Friday and still not filled staff keep saying it will be ready tomorrow. This location should be closed down!!!! I would love to give them. Zero stars because that's the service we received!!!!! read more

Conflicting messages rule the day at this pharmacy. Auto phone inquiry advises rx's are ready for pick-up. Arrive the following day, stand In line for 45 minutes only to be told, sorry not ready yet This happens constantly! Recently it took me three trips to get one new prescription. This Walgreens is grossly understaffed. I will be going elsewhere for future needs. read more

THE PEOPLE THAT WORK HERE ARE ACTUALLY NICE! I come here mainly to drop off and pick up my prescriptions. Sometimes I wait for them to be filled because it only takes 15 minutes or so depending on how busy they are. This is the time frame when you discover all the gadgets and shiny things that Walgreens has to offer. Some things remind you that you need it. Others you dont, but you try to convince yourself that you do like the pink foot warmer/slippers that clean the floor and massage your feet while you walk. Im sure im not the only one that has that problem! Anyways, I love it when the stuff you do need is on sale. The guys that work there are always ready to help you with whatever you need. All the pharmacists that I have dealt with always seem to have a good attitude. Maybe cuz they have access to happy pills? J/K. So in closing, whatever I come here for, whether its for medicine, redbox, or other little misc things, I have yet to have a bad experience here. That's all anybody ever asks for. 5 stars and two thumbs up! read more

Walgreens - Waiting for prescription to be filled is when you find some neat things in the store! Should I get it? - Drugstores Near Me - North Las Vegas, Nevada

I have to give a shout out to this Walgreens, because the store manager was helpful in directing me to what I was looking for, and, after I realized that I had left the products I bought and already paid for in a bag on top of a display of paper towels near the front entrance, they were all waiting for me when I returned about 30 minutes later, in the protective hands of a friendly cashier who had not been the store employee who checked me out. On my first trip here, I had stopped to add a Walgreen's club tag to my key ring, and had forgotten to retrieve the filled bag I had temporarily lodged on top of a roll of paper towels while I worked the tag onto the ring. Armed only with a purchased greeting card, I had returned to my car and sped away, until I at last noticed that the other purchased goods were absent. Because leaving the bag and most of its contents was caused only by my own negligent lapse of attention after a night of little rest, I had already decided to say nothing and just mentally write off the possible loss of property if someone had helped himself to these abandoned items. So, discovering that store employees were both alert and honest was a welcome realization. read more

I had my doctor send my prescriptions to this pharmacy. I went to pick it up 3 hours later and it wasn't ready . I called before I went to try to get a status update . I was on hold for 30+ minutes . They finally answer and immediately hang up On me . I get to the pharmacy and they tell me they don't accept my insurance . Never got a phone call . The prescription isn't ready . & the lady at the window was rude . IM LIVID read more

If there was no star to be given at this pharmacy. It will be zero service it is really bad. Pharmacy staff does not know what they are doing. And needs to know how to do there job or they need to get retrained. POOR POOR service. read more

As with most Walgreens pharmacy they are very slow and unprepared. My meds were supposed to be ready last night at 8pm and i cane i. Today at 4pm and guess what i had to wait. Three stars for customer service. Holly was very apologetic. Overall the customer service at this location is good. read more

These people working in the pharmacy are the most rude and heartless people ever. The excuse "we're understaffed is their response to their poor customer service. I dread going here. The pharmacist has such a nasty attitude and those technicians! I suggest finding a other pharmacy and save yourself the stress. read more

I came in looking for a sling for my mother, who hurt her arm but I couldn't find it anywhere, Yvette is new and wasn't sure where to look either but she stopped what she was doing and helped me look around, asked the pharmacy and ended up helping me find a sling for my mom. I really appreciate her going out of her way the way she did. Thank you Yvette! read more

The pharmacy is so slow it is are no words for it . I was told my prescription would be ready in 20-30 min. So I decided to wait. And well an hour and half later it is finally done. Also to mention that I had to ask about it 2 times. One of the women behind the counter was asking ppl their names as they waited but for some reason I was missed both times she asked the ppl waiting. Humm Defiantly drop off and pick up the next day or go to a different one if you need instant fill. read more

I stopped going here about two years ago because of the incompetent pharmacy and their staff. I came back because they advertised typhoid immunizations online. I requested it online and made an appointment. I got here and they said they don't do typhoid immunizations here. She said I should go somewhere else...so I did. She was nice enough, but this was extremely inconvenient. They should have at least gave a free candy bar or something! read more

This pharmacy is a joke. They have two sections opened, 1) for Covid check in and 2) for drop off/pick up. I stood in line for the covid check in like I was suppose to, just to find out that they were just working one line, many employees saw me in that line, no one said a word until 20 mins later after there was 14 people now in line. Horrible customer service. read more

WORST PHARMACY EVER! In line for over 1 hour with 4 cars in front of me. When I left there were 17 cars in line. No one knows what the heck they are doing in there. I was at the window for 22 minutes and still never got my prescription after staying in line for over 1 hour. This place should seriously be closed down. They are an absolute travesty!! read more

This is ridiculous!!!! Had an appointment for the vaccine at 11 AM. Checked in at 10:40 AM and still waiting. It's almost 11:30 AM. When we checked in she said we were early. And now you're late.... This is why I don't use them as my pharmacy. Service is slow and most times incompetent. read more

WORST. PHARMACY. EVER! they text you saying your prescriptions are ready then make you wait for an hour waiting for them in store! They have an Express pickup that isn't even a thing when you go inside. They take the regular line when it's supposed to be EXPRESS! the pharmacists have no sense of urgency and think you have all day to wait. Its nonsense. read more

Very rude customer service at the register Siesha rolled her eyes spoke very rudely. Hate coming to this location

I ordered a refill using their automated phone in option. The pharmacy at this location is severely lacking. I went in on Wednesday to pick up an Rx, they said they were having issues billing my secondary insurance, so after about 20 minutes I told them I would call my insurance and come back the next day. I called my insurance the next morning and was told there was nothing wrong on either of their ends- all authorizations had cleared on the expensive medication. Thursday, I went in to pick up the medicine, and they still had issues billing my insurance. 20 minutes later, they find out that they weren't able to bill my insurance correctly because they were trying to bill them for an incomplete prescription (they only had 7 pills rather than the 30 to fill the script). I was never told they didn't have enough medication to fill the script. They gave me the 7 pills they had previously filled for me along with an IOU for the rest of the medication and I paid my copay.. I can't imagine that it's company policy to handwrite an IOU on a receipt for $500 worth on medication. On a brighter note the staff was polite, although one of them seemed really annoyed at my persistence but I suppose I'd get a little frustrated too. read more