I needed a quick spot for Nursing school supplies, and Cherrise was more than helpful. She just had…read morenew inventory supplies and had to go through it to find the items I was looking for. If youre in the area, give this place a chance for local medical supplies!

I initially called and spoke with Cherise. I then went in to the store to seek further assistance…read morewith my quest to secure durable medical equipment and spoke with Cherise again. She was helpful and did her best to assist me. The store is clean and well organized. I provided data requested in order for Cherise to move forward with helping me reach my goal. In the meantime, after my visit to this location, I was able to successfully get the durable medical equipment I needed elsewhere. That being said, this store does offer other items of interest to me and I will be keeping them 'on file' for future medical equipment needs. They are in my list of useful sources of durable medical equipment, supplies, and accessories.

I was referred to this facility by my Ortho. It's across the street from his office so I can…read moreunderstand why it's his first choice. I made the appointment, showed up and the door was closed. I obviously knocked, no answer. I called and left a message stating I was there for my appointment but no one was present. I was about to leave the parking lot when Next Step called and said he forgot about the appointment but he would return. Okay, I can understand that. Being the nature of the business it can definitely be a one man operation, closed for lunch or errands, etc. I will note there was no sign on the door. Being that I was already there and wanted to get this brace process going ASAP I said I would wait, and wait I did, but he never returned. This business office houses a different medical offices. There is no seating anywhere near Next Step. I waited in my car assuming I would get a call. Nothing. I eventually just drove home. The business did contact me about 24 hours later to reschedule, but at that point I moved on. So to sum it up, I never actually got past the front door of this business to even receive service. It just cost me about two hours of my day, leaving work early and waiting for nothing.

I've been having chronic back issues and my doctor suggested maybe a back brace would help, so he…read morereferred me here. I spoke with Mike at Next Step and he checked through my insurance and I was able to get it with out any out of pocket cost. So I went ahead and made an appointment to be fitted, he was able to get me in right away. Mike was also the person to fit me for my brace. The store was clean and spacious. (Plus there were Star Wars posters on the walls!) He measured me and within 10 minutes I was trying on my new brace which fit great, no adjustments needed. He gave me verbal instructions on it's use and told me to call with any questions or concerns and he sent me on my way. Mike helped make it a fast and easy procedure. I would recommend this establishment for medical supplies.

Great service and quality products. Very easy process…read more Excellent staff. Highly recommend!

I purchased two ResMed CPAP machines from iSleep in Las Vegas in December 2025. During the sales…read moreprocess, I informed the technicians that I split my time between Las Vegas and Singapore and that the machines would primarily be used overseas. Everything worked fine while I was in Las Vegas. However, once I returned to Singapore, I noticed the usage hours were being recorded incorrectly. For example, after 8 hours of sleep, the machine would only show about 2 hours of usage. Since compliance data matters with CPAP therapy, this is not a minor issue. I contacted iSleep to ask how to adjust the time zone and was referred to their Clinical Services team. After explaining the situation, I was told they knew what the issue was but would not assist due to company policy. I escalated to a clinical supervisor who was polite but also refused to help or even attempt to find a solution. These devices are less than two months old and still under warranty. Refusing to assist with what appears to be a simple configuration issue -- especially when international use was disclosed at the time of purchase -- is disappointing. I was also told the time zone could be changed in the app, which is not accurate. The initial sales experience was smooth and the staff were friendly. Unfortunately, post-sale clinical support was a major letdown. If strong after-sales support is important to you, I would think carefully before purchasing equipment here.

After 23 years in Vegas, I finally hit a jackpot, I have always dealt with "Big Pharma". Always…read moreshortages, app that do not work, the average 33.5 days to fill a 30 day prescription. Great employees, but you can't make chicken salad without at least a little chicken. Are you sitting down? You can actually talk to a real person without having to provide your life history, your favorite book, or the first 10 lines of Hamlets soliloquy They even deliver.Thank you LV Pharmacy

Very short and sweet:…read more Come here for what you need, especially if you need a CPAP machine. These ladies helped me out with a CPAP and were able to provide me with one even among the shortage! Do note, though, that I had to pay for it out of my pocket, not with insurance. Unfortunately, if you use insurance there is an insane wait. The ladies up front were so patient and sweet, I will definitely come back here with anything regarding CPAPs!

What a great pharmacy. This was the only compound pharmacy in town that was able to make my…read moreprescription. Jasmine was nice enough to let me know in advance what my prescription would cost since my insurance didn't cover a compound Rx. I was texted and called when it was ready. My Rx was a little expensive but it seemed to be a special type so I wasn't too worried since I needed it regardless. Lots of parking options here, easy to find and small enough where the pick up and drop off line are quick! No other customers were inside when I stopped by at 4pm so I was in & out in less than three minutes. Jasmine was great, she explained my Rx directions in detail, even though no one was there she was still quiet and very confidential which I appreciated. Great customer service. What a great pharmacy!

i love this pharmacy. the service here is excellent and everyone here is friendly. ive been a long…read moreterm loyal customer. jasmine is very informative and she is passionate in helping people. i highly recommend this pharmacy!!

Not good for special shoes. They are clueless, no inventory and its not their thing. Go to Foot…read moreSolutions on Rampart they are dreamy and have tons of options for special footwear.

You can rent an O2 tank in a reasonable price. Helpful…read morestaff. Courteous staff. Highly recommended.

Hours are M-F 9-5 & Sat 9-3…read more Tucked away off a corner of the 15, Emerald Medical is not far from the World Market headquarters, and just under the over pass from a huge grouping of outlets. That being said, it was easy to find and they were able to provide us with a wheel chair so that my friend's mom could come with us to the Strip today. Their prices were reasonable too! None of this foolishness that we encountered with another company, only delivering to hotels. Nope, they allowed us to pick up the WC, and we've got it for a week. looks like Mom will be up for some excursions with the fam!

When I called today to ask about my medical supplies that are provided my medicaid due to my…read morehandicap. The operators name was Patty and informed me that the computer system was down because, "I don't know if you are aware or not, but President Trump has shut down medicaid, and we aren't able to check on the computer." At that time I became very angry and informed her that I was a Donald Trump supporter and he has nothing to do with her incompetence. I told her that I would call back tomorrow (02/20/2019) and if she can't give me the answer on why I'm not getting my supplies......I will be changing my supplier!

I called the store because I had questions about the website, and a nice man (who I believe is the…read morebusiness owner) helped me to reserve a wheelchair online. The business called me when they delivered the wheelchair to my hotel which I appreciated. They then told me that they lent me a lighter weight wheelchair. This is a very convenient service for people with mobility issues. Highly recommended.

Booked the scooter ahead of time with Tasha over the phone. Traveled 1000 plus miles to see the Oz…read moreshow at the Sphere and scooter was already delivered to the hotel when I arrived. It held a good charge and Tasha made t so easy. I would never rent from another company. The personal "family owned" touch is the difference in my opinion than dealing with big chain companies.

Customer service is excellent! Medical equipment was…read moreassembled and delivered the same day as ordered. Will use this company in the future without hesitation.

From the owner: At Guardian DME, we provide high-quality medical supplies and durable medical equipment to meet the…read moreneeds of individuals. Whether you're in need of mobility aids or everyday medical essentials, we offer a wide range of trusted, reliable equipment to improve your health and quality of life. Our knowledgeable team is committed to delivering excellent customer service and assisting you in finding the right products. Hours of Operation: Monday to Friday, 9:00 AM - 5:00 PM. Visit us today to experience reliable service and the best in medical supplies and equipment! Your Health Is Our Utmost Concern