I've been coming here since they opened and all i can say is I wont use anyone else! i absolutely love the staff and they are always on point and courteous!!! All around great pharmacy! read more

I went to my local retail chain pharmacy and it must have been a busy hectic day for them and they said they can get my prescription in a couple of hours or I can come back tomorrow. Tomorrow ? Obviously they didn't care about my needs as a patient for a medication I needed to start right away. I decided I've had enough and I need to find another pharmacy. Luckily Yelp came to my assistance to find a nearby pharmacy in the area, which is how I found Southwest Pharmacy I met the Pharmacist John who told me he could get my prescription in 10 minutes. 10 mins being a brand new patient in a new pharmacy ... this is exactly what I needed. John also mentioned they have a program where you can get your antibiotics for free ! Say what ?? I've never had medications for free !! Honestly even though this is not my neighborhood pharmacy, based on amazing customer service and the wait being reasonable I'm willing to drive to this location for the rest of my medication needs. read more

Wonderful experience here! I definitely am coming back. I have lots of allergies to medications and had a lot of questions about my prescription. John was really patient answering all my questions. Thank you for your patience and I'm bringing my family here due to great customer service! read more

Wonderful pharmacy. When all other pharmacies quoted me high dollar cost for my specific medication John goes out of his way to find me a more affordable price from manufacture coupons. Small company with very friendly and helpful staff. Thank you Southwest Pharmacy read more

Went to my usual pharmacy and was told they had an hour wait. I had my son with me and he was not feeling well so I decided not to leave my prescription. Saw this pharmacy and decided to give them a try. The pharmacist there was very friendly and understanding that I had a sick kid with me. He told me he would have the medicine done in 15 min. Turns out I waited less than 10 mins and it was done! This is the fastest pharmacy I've ever been to! I will be using them from now on! read more

The location is on the other side of town for me, but they have my meds here and the service is great and my prescription is always in stock and accurate. Thank you southwest pharmacy for helping me and being always professional. A++++++ read more

If you're tired of waiting in long lines just to pick up your prescriptions or on hold for 10 Mins or more at Walgreens and CVS, then this is your Pharmacy!!! Pharmacist JOHN will take care of all your needs and solve all your problems in a mater of time. He provides excellent customer service and He would go above and beyond just to make his patients happy. I trust him 100% and I'd recommend this pharmacy to everyone! So transfer all your prescriptions today and see it for yourself... read more

Such a wonderful pharmacy. Everything is clean and neat, the staff is courteous and kind, not to mention that the prices are very competitive as well. Dr. John does a wonderful job making me feel like a valued customer. I would highly recommend coming here. read more

This pharmacy is super awesome. They even delivered to my house. That's excellent service. I even have all my friends and family to come here for their medication read more

John is amazing he took care of all my prescriptions I am from out of town and here for an emergency leave but I don't know how long I'll be staying because I have a lot of business to take care of but John got all my prescriptions from my PCM filled and transferred here.. he's a life a saver and the prices for non covered Rx aren't too bad either they are the lowest in town that I've found. read more

Saw that this pharmacy just opened so decided to check it out and get my prescriptions filled. Just had an antibiotic and ibuprofen from the dentist. They had an antibiotic program special and I was able to get my antibiotic for free! Can't beat that! It took less than 15mins to get both of my meds. If I had went to Walgreens it would have taken quite a bit longer and more expensive. The pharmacist, John, was really helpful and informative. I'll definitely start going here from now on. I would highly recommend this pharmacy. You can get in and out fast. read more

Found this new pharmacy next to the mini mart I always go to. Decided to drop off my scripts and run some errands, but the pharmacist said he could get it done in about 15 minutes, to my surprise It was done by the time I finished getting my stuff next door at the mart. He was fast and efficient, and super nice. They have this free antibiotic program, which I think is super cool, even though I have insurance. It seems like this is a pharmacy that actually cares about their patients. Transferring my scripts here. read more

Who knew I'd like a private pharmacy so much ? I'm always on the go, and honestly didn't think they'd get my meds filled so fast. Usually it takes 2 hours even if they promise one hour, but the pharmacist said 15 minutes and he said stick around I shouldn't be that long. No joke, or too 5 minutes. A little out of the way but I'm always driving by after work anyway. read more

5 Stars is not enough. This is by far THE BEST Pharmacy in Las Vegas. John is so customer orientated, and is always on the lookout for what is best to and for his clients. John and your staff THANK YOU so much for what you do to help us!! read more

Thank goodness for this little gem in the neighborhood. John the Pharmacist/Owner is so sweet. He's attentive and always goes above and beyond to make sure we're happy. They are fast, friendly & helpful. I'll definitely keep brining my Rx here and support this small business. read more

I normally get my prescriptions filled at Walgreens & by no surprise they are always behind so I found this local pharmacy and was able to get my prescription filled in less then 10 mins. The pharmacist John was happy and friendly to work with..he took his time to explain everything to me and answered all my questions. The customer service here is AWESOME I will not go anywhere else. read more

They are the absolutely best pharmacy in Las Vegas and in my opinion, one of the best I've been to! I would recommend them the highest possible! My husband has a very complicated medical condition and requires many prior authorizations in order to get them covered! I was turned away by 2 big chains. Southwest went out of the way to get everything in order and had his meds ready! read more

What a great find!!! Normally I get my prescriptions filled at King Soopers but it always takes forever. I found this great little local pharmacy and it is convenient, accurate and fast and the pharmacist is very knowledgeable and friendly. Not ever going anywhere else!!! read more

I have been using Southwest for almost a year without any issues and John the Pharmacist was always nice. I use Southwest because it was recommended to me by my doctor and is close to the clinic. I also use CVS on occasion for two other prescriptions. Today when I attempted to fill my monthly prescription, John blatantly refused to fill it saying that if I didn't fill all my prescriptions with his pharmacy then he wouldn't fill any for me. I was shocked at his refusal. I explained to him that CVS was sometimes more convenient. I also told him that CVS sometimes had better pricing than his pharmacy when I filled multiple prescriptions. He seemed to become angry and basically threw my prescription back at me and said to go to CVS. John was incredible unprofessional and rude and I am checking into filing a complaint with the Pharmacy board. Stay away from this pharmacy and use a reputable one that won't refuse you service and over charge you. read more

Excellent customer service that you just don't get anymore from big chain pharmacies and super friendly staff. The pharmacist, John, really goes above and beyond for you by answering all my medical questions and for that peace of mind and comfort we wouldn't go anywhere else! read more

Best pharmacy in town. John the pharmacist is very helpful and friendly. I would make the drive here rather than going to the chain stores.

My story starts 2 weeks ago on 8/6, I had hip replacement surgery 7/19 in CA This was a worker comp case. I had recently moved to Las Vegas because I had lost my home in CA because of this Injury. The Dr. in CA had sent me a prescription for some pain medication I took it to the CVS on the corner of Lamb and bonanza in Las Vegas this was the 4th pharmacy I had been to and it was about 5:30 on a friday evening. Pharmacy's wont tell you over the phone if they can fill your script or not so 2 weeks after total hip replacement I'm out going from place to place trying to find one that had the medication. The pharmacist said he had the meds but could not fill it because He had to verify the script with my Dr who was of course gone for the weekend and it would be Monday before he could do anything for me. Now I understand the need for caution But I had the envelope it came in paperwork from hospital, approval letters from workers comp but never the less was force to spend the whole weekend trying to handle my pain, on Monday I returned in the early afternoon and left the script to be filled. I came back after a couple of hours and was told they had made calls but were unable to contact the Dr. I called the Dr. and got right though. he said that had to verified next with approval from my worker comp people so I got them on the phone for him. I told him I didn't care if they gave Approval if I needed to I'd pay cash for it. I was told I couldn't do that. After much back and forth with my adjuster she told him that she couldn't rush it thru and for him to let me pay for it because she knew how much pain I was in and send her the bill for reimbursement. He reluctantly did give me my 40 pills one every 4 to 6 hrs as needed that was on 8/6. on 8/16 I went to the ER at north Vista because I had hurt my leg in physical therapy my Dr. in CA told me to go. They took an Xray and said it was ok and wrote me a script for 30 lower strength pills than I received before. On Friday 8/17 again about 130 in the afternoon I took the script to him and he took it and said they were busy he would text me when it was ready , I went home and laid down and fell asleep I woke up at 6pm. I looked and I had not received a text so I called and was told they were waiting for approval. I asked to speak with Ryan the pharmacy manager who I had left the script with. I was put on hold and 15 minutes later I hung up and called back again asking to speak with Ryan and was put on hold again after a few minutes he gets on the phone and tells me they were going to hold my meds awaiting approval from the Insurance company.when I asked why he didn't tell me that earlier when I could have called someone, I think he deliberately put me off until it was to late to do anything about it He told me that he had paged me in the store and text me, neither of which he did because I was in the store for about 1/2 hr after I gave him the script and would have heard a page and there is nothing wrong with my phone or the number I gave him.I know because I had my girlfriend text me after I spoke to him. I told him again I would pay for the meds that I could show him that the last one was approved the day after I got them and this one would be as well I didn't want to go another weekend with no Meds this was my first major surgery and I have never experenced this kind of pain.When I pressed the issue he got angry and told me he would do this but this would be the last time and said it would be ready at 9pm and slammed the phone on me before I could say anything else. This was a little after 6 pm and they have had my script since 1:30. I got up and went to the pharmacy to ask why I had to wait until 9pm but when I went in Ryan told someone else to take care of me and they again reluctantly gave me my meds. The pharmacy or it's employees should not be making this kind of judgement calls when presented with a script for meds written by a local ER hospital. It should not be their business who pays for the script or what the script is for especially after verifying that it was a righteous Prescription I think this kind of discriminatory behavior is appalling . I am a EMT and have been around in the medical field for 40 years I realize there is a problem with pain meds in this country but to withhold them from people after verifying that it is real is wrong I believe he should be reprimanded and retrained in customer service at the very least. Between my girlfriend and my self our monthly prescriptions run about 9000 dollars none of which are for pain meds being new in town I could have transfered that business to CVS but will no longer even consider that so he just lost CVS about 100 grand a year. Sincerely former customer read more