I can honestly continue to give this Smith's 4 stars cause if I can't find my water bottles ANY WHERE Else they're at this location. Customer service has never been a complaint so I truly won't deduct a star cause I should've gotten my water after work yesterday. read more

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Been shopping at Smith's for the most recent seven months now, usually just dropping by for fruits and veggies. Sometimes I need to have Instacart deliver for me. I'll use that app as a grocery list and visit the store if I'm close by. Sometimes the product on the app isn't available at the store locations. In any case, there's usually another brand of the same product. This gives me the opp to price shop. Often their products are discounted with a Smith's rewards card. Please get one! The great thing too, is Smith's carries Kroger brand's label and I trust their brand name. The label has everything I've needed from taco and sandwich ingredients, ice cream, baking necessities, breakfast stuff, and even fish, chicken, or meat items. I discovered a small international section as well. Inside the store, they have a limited section of booze, but I was still able to find something for the parties I've attended. It looks like some of the more popular names can be found though. Some other pluses include a bakery, meat and deli service, and last minute flowers, balloons or gift ideas. Only once had I experienced snubby customer service at this location from a cashier. All other times were great anyway. It's a grocery store and convenience store all in one. read more

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Best grocery store in the valley. Workers are all amazing and very helpful. The sushi couple who make it fresh everyday are the very best. If they don't have it, they will make it for you while you wait. Best customer service ever and so delicious A++!!! read more

This location is my favorite amongst the North Las Vegas stores. The layout is not weird and there is not usually ridiculously long lines for self check all the time like the Losee location. Thats probably due to the fact that this store has two self check out areas, there is one on each side of the store, and they all have multiple machines. I don't shop here often, just on occasion when I need to grab a few things. At today's visit the shelves were stocked and the produce looked good. The only slight nuisance was that there were lots of pallets in between some of the walkways. The items needed to be unloaded and there was no one there actively working on it although it seemed like there were plenty of employee's throughout the store. read more

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Back in the day, this used to be a really nice grocery store. Unfortunately (and this isn't the store's fault) it's gotten really ghetto over the past 10 years. They have security guards now because too many people steal from the store. The staff here are doing their best and I salute them for that. But how can you possibly keep a clean, safe, and well maintained store when the neighborhood it's in has gone to the dogs. read more

Store is well stocked. Usually employees are friendly and knowledgeable. Usually. :/ They frequently have good specials, if you renter your phone number. read more

Smith's - BOGO meat! - Grocery Near Me - North Las Vegas, Nevada

Went to make a return and no one is at the counter. Employees standing around talking and not one acknowledging us. After a few minutes I walk to the self che kout and ask if anyone is working guest services. "Yes, im giving her a break and I'll be there in about 7 minutes." I'm sorry, is this how you treat your customers? Time is money. It may be trivial to that employee but he has no idea what we were up against. Send a manager over or another employee, dont make your paying customers wait. Or at the least put a sign up saying when you'll be back. It just felt rude and like we didn't matter. read more

We routinely have issues with this store Its often dirty, it's very poorly lit and there is never enough staff. Today , although not earth shattering-ly bad, was just kind of the last straw. We have a birthday party tomorrow and since soda was on sale according to their app , Buy 2 Get 2 free on Coke and Pepsi and 7up products, we went in. We got our soda; a mix of Coke, Dr Pepper and Fanta. We get to check out and the clerk flatly refused to honor the sale saying it wasn't on Coke , specifically not just general Coke products, unless we bought 4/ 12 packs of just Coke. I went back took this picture of their sign and she STILL wouldn't honor it. Then she showed me some photo copy of some janky handwritten note at another station saying only Coke BUT it was in 2 liters not cans. At this point there was a long like behind us and my frustrated husband just wanted to get out so we stopped talking paid and got out. Im very tired of the unprofessional way this store is run and they will no longer get my money even though they are the most convenient location. Id rather drive 5 more minutes up the road and shop at Albertsons. read more

Smith's - Picture of sign not showing any exclusion of products beyond Coke, Pepsi or 7up products. - Grocery Near Me - North Las Vegas, Nevada

I got to my car and realized that my 12 pack of Strawberry Crush was leaking. The nice lady "Sharon?" Collecting the baskets came over to assist. She seen I was alone with two babies, one was crying. She offered to go in the store and swap out the 12 pack since I had the little ones. She came out with a smile and it was amazing customer service. read more

I love shopping at this smiths it's usually the cleanest and it's right by my house. But this video are two separate days I went like on Tuesday and we saw the worms my little brother the one who found them we told a few people and they did not move fast enough for me so I told people not to get no rice and showed them they kinda got upset telling me I needed to pay for my items and not harass customers. I came back on a Thursday and decided to check the rice and the worms was still there so I talked to a manager and told them I would be reporting them read more

everything I needed. posting a review because they have a Pokémon vending machine here. very cool. read more

Smith's - pokemon vending machine - Grocery Near Me - North Las Vegas, Nevada

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I think Smith has the best pricing ever..... Also, the people that work here seem to be awesome read more

Kasharee is a terrible cashier. She wasn't busy, no one else was in her lane. But she was lazy enough to leave the pints like in the picture attached. All rolling all over the place, not upright. I bagged up some other rolling pints, but most of them were rolling all over the place. I'm complaining because I was a cashier at another job, this is pure laziness. This is rude. No one else was in her lane, she had nothing else to do, yet couldn't bother to set up the 6 pints correctly? Overall, store is clean and management is nice- they will usually greet any and all customers who walk in. read more

Smith's - Cashier being lazy - Grocery Near Me - North Las Vegas, Nevada

A great place for all your shopping needs and the environment is safe and secure from the pandemic . Friendly employees read more

Smith's - My home - Grocery Near Me - North Las Vegas, Nevada

I'm glad they had decent looking crab legs, but highly disappointed! I swear they made up a policy on the spot! At the seafood counter, I was told she had to walk my selections to the front of the store because it was over $40. I was walked to self-checkout and then the guy at the front scanned them and bagged them. I said, "wow, that's weird. That's never happened before." He replied, "yeah, when the order is over something like $20 we have to do this." Again, this has NEVER happened to me before. So it had nothing to do with me being black or me being profiled??? Doubtful!!! I was hungry so I still got my food, but yeah, I wouldn't recommend anyone being subjected to such an experience. Imagine me, as a nurse, making up policies on the spot and treating my patients in such a way that they felt discriminated against. read more

Smith's - Crab legs - Grocery Near Me - North Las Vegas, Nevada

Super helpful staff and friendly. I'm not a huge fan of the layout of the store but it's close to me and I enjoy their gas prices .

This store comes through for me sometimes. The produce section was very well stocked and that team was on it. They didn't greet or ask if help was needed but I was happy with what I seen and the quality if the selection this morning. Bakery seemed a bit behind because there were bo donuts at all, but it was a good quick trip. I came on Christmas eve and that experience was great and the manager who checked me out was polite and they were well stocked during the holiday. I appreciate that so those two experiences = a solid 3 for me. read more

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I'm over this place. Constant disappointment, and being sold food that's clearly out of date. Just over it completely. Too much to say tbh. Edit: I've also been shopping (well attempting to in dire times, including the pandemic) for 3yrs. This is simply a terrible location. read more

Smith's - The Corn I Was Sold.. It Came Out The HUSK Like This. - Grocery Near Me - North Las Vegas, Nevada

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I'm not sure why the ladies here have horrible customer Representatives but it's horrible energy when it comes to the customer service and it's the women that work here. read more

DO NOT GO TO THIS LOCATION. I was a loyal customer and had been coming to this specific Smith's for over 10 years. Then one day, I had a shitty experience and haven't gone back. I stopped by around 8 AM in the morning to send money through Western Union. There was no line at the Customer Service desk, but it also didn't look closed. I wait a second and after no one came to help, I looked around to see what the hours were - but I didn't see anything. I only notice a sign that says, "Be back at 10 AM." So, I leave and come back later in the afternoon. When I return, the Customer Service desk is still closed. I walk over to the Cosmetics aisle to ask a worker what time the Customer Service desk opens (because she usually mans it) and she immediately brushes me off. She looked to be helping another customer so I wait and ask again what time it opens. She responds with the same disregard, "Oh, I don't know, maybe it's closed" - and waves me off while walking away. So I walk over to the front (towards the self checkout), already bothered by her demeanor, and I come across two workers. I ask if the Customer Service desk is open and she says, "You read the sign, right? So, it's closed." I say, "Yes but the sign says 'Be back at 10 AM'. I was here earlier and I came back. It's noon." She then looks over at the other worker... laughs... and reiterates, "Yeah TOMORROW (exaggerating the word as if I don't speak English). It's not open until tomorrow." NOW I AM IRRATE thinking... why did she just scoff at me? My response was, "Well that's not clear on the sign. You should add 'TOMORROW' or the date to indicate that. I was here earlier and wasted gas coming back here." And she just shakes her head and puts her arms up motioning an 'oh well!' then continues to LAUGH it off. I tried to explain my thoughts and she did not care to understand. They just sat there looking at me like I was stupid. So I'm saying my piece as a I walk out the door!! I couldn't believe the shit I was dealing with!! It's more than just the lack of customer service for me. It's the principle, especially since my family and I have been shopping in this store for years! Most of the workers are familiar that I'm a regular and I hated the way I was being treated - passed off like an idiot. It was a SIMPLE fix and the fact that no one I approached was willing to help me with something so small really got to me. Since then, I stopped going there for good. THE SMITH'S ON ALIANTE IS MUCH BETTER!!!!!! Cleaner, more options & a caring staff. read more

First time here, it was kind of like a Albertsons and a Smart and Final that had a baby. They have a great variety selection of products, prices are actually pretty good. Produce was delightful looking, customer service was great gentleman at the deli station was very nice started a conversation and what was inside the salads and overall really did a great job providing me with deli service. I went for a few items and ended up with more things than I was planning on buying, well worth it. I went to self check out because I didn't have to much stuff and cashiers were all occupied. The self service assistant was nice and helpful I got a rewards card and saved some mullah!! read more

Smith's - Grocery Near Me - North Las Vegas, Nevada

I haven't shopped here in a few years but went inside yesterday. It has drastically changed and not for the better. First, I understand that there is shoplifting going on and the store has to try to deter it, however, the amount of cameras is unbelievable! It doesn't even feel like a grocery store anymore. I will not be back. I feel less intruded on at a casino!! read more

This place continues to disappoint. Stopped by today and it wasn't just messy (I'm used to that), it had a sewage smell throughout the store. From one side to the other, you can see the look of disgust from the stench on everyone's face. The employees were nice, but they gotta do something about that stench! I always try to avoid this location because it's normally messy, over-crowded and now the stench. Stay away. read more

You know I get it, but at this point I'm getting sick and tired of this nonsense. My mom is 64 year old with dementia. So needless to say it's been pretty rough for my family and I. I have finally was able to get a job but I'm going to be late on my first day because Smiths will not allow me to go on the store to purchase my mom some oatmeal before heading to work. Chris the director said No Exceptions but what about people like me that has to shop for the elderly because my mom is afraid to be out side. I'm very very upset at the fact that I have to choose between making sure my mom has food for the rest of the day and stay and be late to work or do I be in time to work and now then left my mom hungry for the whole day until I get back. What a choice to have to make at 6am in the morning on my neighborhood store.... I'm just disgusted . read more

Smith's - Empty ass parking lot - Grocery Near Me - North Las Vegas, Nevada

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Went there today and got bad costumer service from the cashier erica this has not been the first time I go to this smiths but best believe it is the last time You had a bad attitude like she didn't want to be working also the manager was rude I always feel like there racist the baggers were nice but so far every employee is rude in the pharmacy yuna the pharmacist is rude as well every experience I had here has been bad I give this store NO STARS AT ALLLLL!!!! read more

Sunday December 8 , 4:30 pm Coming to this location because they offer money order service. Apparently the store were shorthanded in cashier operators, so they left people waiting in line for customers services and money orders, and they decided to closed that service, They didnt say to wait a few minutes I will bring someone to help you ...no ... Instead of help the guest that were in line , they asked us to leave And come back in another day! WOW BAD BAD BAD SERVICE AND BAD BAD MANAGEMENT read more

This cake decorator was AWESOME SAUCE! MS. ALANNAH thank u for yiur great customer service skills! You make shopping her EASY! Your creative kind and JUST A GREAT PERSON! two cakes in 2 months and we are still going Thank u read more

I have had issues with a couple of carts stopping outside door. One review (Matt W) stated this is bc of racism towards "blacks" but it happens to whites (myself) Hispanics (my sons) and Polish (roommate). In our experiences, the store employees will assist you in switching purchases to other carts. I also have experiences bringing persons w intellectual disabilities in this location to independently shop. Although there was one issue mis-communication, staff has been willing to work w/ all persons irrespective of race, physical ability or intellectual/social aptitude. read more

This is my favorite Smith's! I hardly ever have issues parking close and the line at the registers is never very long if at all, my kids absolutely love the cashiers and workers. The head decorator LOVES my kids and they always love when she makes the cakes for them! read more

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This Smiths is right around the corner from my house so it's my go to store. I love coming here. I usually try to come early mornings when things are in stock but sometimes I come randomly during the day! Workers are all really friendly. I especially like Trini she's such a sweetheart. Food is nice and fresh! Very clean all the time. Just all around love it here. No complaints at all. read more

NOT open 24/7!! 6 a.m. ONLY This was our 3rd store trying to grab some simple basics but unable to! Everything looks open, according to help so try calling first? read more

I came today, and the store was nice and clean and my cashier was self service chec 503, at 4:20 4/1/19 This lady always nice and very helpful. She a 50% plus, a keeper, also the very nice guy name Randy behind meat counter, very nice, helpful to. read more

Well.... first of all, smith's apparently feels like losing customers since they're not 24 hours anymore and secondly, they also don't feel like putting the correct info on yelp since here they claim they close at 1 but I just got sent away at midnight... by someone who also referred to me by the obviously wrong gender and who couldn't bother to even apologize for the miscommunication. So... guess I'll stop coming here. read more

I Don't Usually do My Grocery Shopping here (Mainly because I am Asian, and they don't have the Vegetables, or Items I need to make Filipino Dishes) but if you Need the Regular Staples like Bread, Milk, Eggs, Donuts...Etc. Then this is your Place. Straight off the Bat, I would Say Be Cautious of the Drivers here, Maybe it's just me...but i noticed they don't look while backing out of the stalls, they don't really stop if you are crossing the parking lot to get into the store. Annnnd, there was this One Time where I Saw a Car Parked Right in Front of the Store...I Mean where they keep the Vended Water, and she wasn't even getting water! Wow!! Anywho, the perks of this Grocery Store is that the People that work here are Very Nice, Friendly & Helpful! They will help you if you need Assistance. There is a Full Service Bank (USBank) within the Store! There is the Pharmacy located on the Far Left Corner of the Store, as well as the Customer Service Area! *Oh, I almost Failed to Mention.....They have Recently Built a Gas Station on the Parking lot of Smith's as well! read more

Smith's - Orange Whip! Yum =) - Grocery Near Me - North Las Vegas, Nevada

This is a great location. Right near several of your shopping or eating needs. The store is very big. It is clean and the cashiers are fast and friendly. What I love is the Deli. The type of lunch meat they offer is good and they have many meats and cheeses to choose from. The restroom is clean. They do have a bank located inside so it is convenient but I actually found them very rude and hard to bank with and went elsewhere. read more

I've never experienced any of the problems mentioned occasionally here. Friendly attentive service. Good selection. Good prices (lower than Albertsons of course). And it is clean. I also walked in for my last Covid booster and a flu shot and only had to wait 5 minutes. I will continue to go there for most of what I need. read more

This store has gone down hill! The only nice person left is Maurice. The manager Melanie is vindictive and rude...seems racist. The lady at the self checkout with glasses and black short hair is mean as a witch. No one wants to help you, they all seem like it's an inconvenience. The baggers are nice... lots of the food is almost rotten. Bread and fruit molds after one day... ive purchased meat thats smells bad... the customer servive for the disabled is horrible....worst customer experience multiple times....the smiths on losee and centennial is SO much better!!! Thats my new location. They actually act like they are at work and are happy to help you as a customer. read more

sometimes i have to go to this smith's but honestly i hate coming to this one in particular. today i proved it, it seems that all the workers there are kind of racist or hate their jobs. it will be the last time i go to this smith. the one closer to my house is much nicer and everyone seems to be very friendly. read more

I made appointments for myself, my wife and 90 year old mom and dad to get our Covid shots. Made the appointments over a week in advance, and received a reminder email from Smiths about our appointments the day before. Showed up for our shots only to be told they were out. Since I pre registered on line, they had all my contact information but did not attempt to contact me before showing up. Shame on this Smith's store and Smith's corporate for allowing this store to operate this way. Been going to Smith's for a long time now, but will never step into a Smith's store again. read more

Usually, I love this store. My discounts are jaw dropping and the team members are sweet. I did however, encounter a team member today. I did not get her name but, she was working the self check out area. My sister and I had been checking out with a team member, next to the self check out lane closest to the door, where the mini, bottle shots are. I asked for 2 mini bottles of tanqueray. She unlocks the cabinet, asks for my ID which was expected and, proceeded to check me out. I assured her I had been checking out in the next lane already. She takes the bottles of tanqueray, sticks Them in her register and tells me I have to come back to self check out, after checking out, (meaning I'd have to check out twice), to purchase my bottles. It didn't make sense to me. Why do I need to check out twice? I understand precaution from shoplifters, but follow me to the other lane why don't you so I can have 1 purchase on one card. Makes it easy on the shopper. That wasn't her motive unfortunately. So I go back to the isle with my sister, and complete our purchase, she comes over to the isle, without the bottles, mind you; had a small conversation with the team member that had been checking me out and asked me if I still wanted my bottles. I looked up and realized, it was the same woman who just told me I had to check out twice. I couldn't gather any other words except "no". I was frustrated and rather confused as to why she had not just followed me there in the first place, if she didn't really believe that I was checking out already. Even if it skipped her mind, why didn't she have the bottles in hand when she came over? I told her no because I don't really drink, had just wanted to try, and secondly, I mostly felt she was giving me a hard time and I didn't want to blame it on race at first. Me being a black woman, (she was a white woman), it didn't take me long to think that maybe it was racially motivated. I've thought about anything else it could have been with her. Hours later, I'm watching tv, and I put 2+2+2 together. tanqueray Was made famous by black rappers. That's actually how I knew about the beverage. I am black. I had nothing else in hand but my wallet because everything else was at the other register. She would have followed me to the isle if she didn't feel endangered by my presence, but I was told to come back to her isle to ensure her safety and to ensure that I wouldn't shoplift, which stealing, is a black stereotype. This woman stereotypes me and tries to cover it up and made herself look worse. I want this problem resolved and it will be resolved. You cannot assume every black person will steal from you. You cannot assume every black person cannot afford something. Or is troubled, or is a criminal. Or whatever else you may think of us. This will stop. If I must die putting a stop to it. read more