These people in the pharmacy kept putting me on hold. I've been on the phone for 39 mins and they put me on hold for the 8th time. Its ringing again and I'll bet they will just put me on hold. So rude! Still here ... and was put on hold 3 more times. Maybe I'll come by 5 mins b4 they close. SMH. I really think they won't pick up so I'll just hang up. 46 mins of wasted time. read more

Walgreens - Time stamp - Drugstores Near Me - North Las Vegas, Nevada

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I usually review restaurants and a few other types of businesses, don't remember if I ever did a review at a Walgreens before. Anywho, I know this place gets a pretty bad rap for the pharmacy end of things... maybe well deserved, I mean I've had my share of less than wonderful experiences here mostly with their vaccination clinic though. But today I was really impressed on how well the process worked. I had previously made an appointment for a vaccination, filled out the questionnaires on line etc. showed up early and was actually checked in within less than 2-3 minutes. (On previous visits I was told I couldn't even check in till my appointment time). Sat in the waiting area for less than 5 minutes and was called in by Mary Ann, she apparently is the pharmacy manager and she verified my info then swabbed the injection site and verified the vaccination I was getting . She performed the vaccination injection flawlessly, actually the only thing I felt was the pressure from the obligatory band-aid application. Out the door in about 15 minutes total.... Great job Mary Ann et al. read more

Numerous times including currently, I am awaiting a prescription to be filled and it stays in "Being reviewed" status for a week or more. The pharmacy phone rarely gets answered. I called today and stayed on hold for an hour until Finally giving up. There is no notification or reason for the rx "being reviewed" and in the meantime I am unable to take medication as prescribed because Walgreens has been "reviewing " it for over a week. I just transferred all of my prescriptions to another pharmacy. You could at least have staff available to answer the phone if you can't or won't fill a prescription. This is beyond unacceptable, holding prescribed medication hostage for no apparent reason with no notification. Yes. I'm furious and will spread the word about Walgreens unsafe pharmacy practices. This pharmacy is endangering patient's lives with this practice. It can't be legal. If you are in the business of patient care, try taking care of the patients. Provide a notification that you either can't or won't fill the rx and give some guidance as to how to fill it. Also. Hire staff who can answer the phone during business hours. read more

Called the pharmacy. Placed on hold for over an hour. Poor customer service. Don't rely on this location for anything.

Shoutout to employee JAMES who was the one helped us in the photo dept. His work ethics is awesome. He was professional, patient and was very helpful. We had a technical difficulty and he was so nice to helped us and got our pic right. This location is lucky to have James read more

Slow and incompetent people work here.... Picking up prescriptions at 7pm and this is the lone! Terrible service here! read more

Walgreens - 10 people standing in line because they at short staff - Drugstores Near Me - North Las Vegas, Nevada

Pharmacy sucks here. Very rude and unprofessional. Employees on phones and student playing on phones. Called corporate several times and it appears nobody cares. Spoke to store manager also and she told me that she would take care of it and nothing changes here. Everytime I come to pick up medication they are never ready. They tell me to return after lunch and it is still not ready. Everytime I come here it is more than an hour wait. Ridiculous how this pharmacy operates. The pharmacist don't care either ( Penjab) does not care or the women pharmacist either. This place needs to rehire everyone. Please help the community out by providing professional quality care patients deserve. Shame on you Walgreens. No wonder your reviews say 2 stars. read more

The pharmacy is always busy, I get it. However, when you have 3 staff in the back, and 1 at the register and your line is 8 people long, pull some people from the back to help get customers through. This is ridiculous! I will be changing pharmacies. I've been here multiple times and keep giving them the benefit of the doubt. This is crazy! Horrible management. Get it together Walgreens. SMH I'd give zero stars if it was an option. read more

ZERO STARS!!! This place has absolutely useless pharmacy staff. The simplest of task, they cannot handle. They never have refills ready. They cannot count to save their lives. How someone can have a 30 day supply of pills, three different medications at one pill a day, then tell me one's ready for a fill and the other is not...It's obvious they should be filled at the same time. This is a second grade word problem. On top of all this the pharmacy staff move like molasses. Expect to spend at least 20 minutes here for a simple pick up even if you refill online. While you're waiting in line the only entertainment is them arguing with other patients trying to deflect the responsibility from their own incompetence. No work ethic, no intelligence. read more

We pulled Into the pharmacy drive thru@ 9:10 am. No one greeted or said anything so after waiting 5-7 minutes we rung the bell. A heavyset brown skin woman with glasses had the absolute worst attitude. It's not a Burger King Drive Thru, like why is your attitude so nasty? She just gave us the scripts and walked away. No, hi, bye, Thank You, no nothing. I am confused how that sort of service isn't coached or something, like, there's another lady in the phone who was very pleasant but this young lady was short and rude, and left us wondering should we just leave or? read more

Walgreens - Good old pharmacy line.... - Drugstores Near Me - North Las Vegas, Nevada

Been going to 5th and Centennial for years and the service is the worst but it my nearest pharmacy. Was sent here this morning because centennial was temporarily closed for unknown reasons and reopening date was nowhere to be found. Anyway, I called this pharmacy and the lady on the phone was super sweet and really patient when helping with the transfer. I went this evening to pick up my prescription at the drive thru. I only waited one minute and when I pulled up the lady apologized for the wait. She was professional, kind, and the transaction took less than 2 minutes. Why can't all Walgreens be like this? Anyways, kudos to their customer service. read more

This store got improved for a quick minute . It's back to being sub par I'm prob going to move my business to another pharmacy !! For my families pharmaceutical needs . You cannot get anyone on the phone. You go in . Cashier missing up front in intervals . Just got yo be 1 of the worst n others voice there opinions I've overheard while there . So it's unanimous. read more

They always find ways to help me save on my prescriptions only thought is they need more help as our community has grown over 2000 new homes in the last two years read more

This place takes foreverrrrrr to fill scripts. Drive thru is a ridiculously slow process that you'd be better off walking in and filling your own prescription behind the counter read more

Great location and open late! I just wish they had more employees because sometimes the wait is really long!!!

If I could leave 0 stars, I would. This is by far the worst pharmacy I have ever been to. Long hold times on the phone, they finally answered this time after 40 minutes and I was already in the drive thru line by the time they picked up and still had my prescription wrong...., drive thru line always takes forever, incompetent staff members... just all around hate having to come here. Please take your prescriptions elsewhere if you can. read more

i go to the drive thru for my rx always great svc. my NFcu Atm is in there too so convenient for me

God the pharmacy in this place sucks. The techs working in the back are always BSing while people are in line rather than helping. I called prior to driving here and I was told my prescription would be filled in an hour. 2 hours later I arrive and I was informed that this location doesn't even have the medicine l.... What a circus... I wonder who is in charge here... they ought to come in here and fire everyone. The techs in the back are absolute garbage. The pharmacist is a joke as well. It's a wonder that they even qualify to work here. 1 star because the people in the front are cool AF. read more

If you want apathetic pharmacists who've never had an ounce of customer service training, let alone friendly interactions with other humans, go to this pharmacy. They will treat you like a number and if there is an error of any kind, they will ignore it and hope you go away so they can finish their day. Because it's not about helping someone who has medical conditions of varying degrees, it's about them and how you can make their job as easy as pushing a button on a screen. read more

I really wish I didn't forget his name but there was a VERY kind gentleman who assisted in the pharmacy. My refill request evaporated somewhere in the app so I called, he was kind enough to explain it was an issue with the app and he would talk to the manager the following day about getting it refilled. (Manager who could assist wasn't there, it was in the evening) His customer service was fantastic and he was apologetic for something that wasn't his fault. Today I saw the prescription was refilled and I didn't even need to follow up. Thank you guys for having such a great team! read more

Pharmacy They are the worst pharmacy in town. They gave me the wrong medicine + it was somebody's else's med. I didn't know because it was put in a bag and they told me verify my address. So I thought they had done everything right. Well they didn't! Pick a different place to fill your medication. read more

Jasmine needs to quit taking her frustrations out on customers on the phone. All I asked was for her to transfer my prescription to her Walgreens location from another Walgreens and for some reason that pissed her off. She asked me questions about why my dr prescribed my medication a certain way (which is none of her business) and continued to be unprofessional, condescending, and incompetent. When she would ask me questions she would cut me off mid sentence every time. If you don't like how busy your job gets, or you're burnt out, you should probably be mad at yourself instead of getting mad at customers who are just trying to get their prescription filled. Jasmine sounds tired and also has no idea that some people don't care if they have to pay out of pocket for medication they need ‍ I hope her manager that I spoke with refreshes her on how to treat people with kindness. I can't imagine her speaking to someone elderly or to someone whose first language is not English. She had no patience for my request at all. The other girl I spoke with before Jasmine was a sweetheart. Maybe Jasmine can learn how to be kind from her. read more

Filling prescriptions here is beyond frustrating. They always seem to be short staffed and disorganized. When filling prescriptions for my son, I will never be notified when his prescriptions are ready, but somehow they can txt me when they need updated insurance information for him. Then, when I have provided updated information, it takes more than 24 hours to get the insurance updated!? Why? Because they didn't actually update the insurance information in their system. Had to call again and provide the information AGAIN! Told the prescription will be ready today in an hour, but not feeling confident in this, as I have had this experience before, only to show up and not have it ready. I have had them try to fill one time prescriptions such as antibiotics other life saving through their fulfillment center instead of in the pharmacy, which can take up to 4 days! I could go on and on about the frustrating encounters I have had here. I have given them many chances feeling bad for the team, but really after all this time it has to be poor management, poor training and the like. read more

Worst experience at this pharmacy this evening. I've been using them for over one year and have never had such a rude and unhelpful technician. I will be changing to an online service from now on. Where a persons attitude would not mean the difference of 25.00 in the charge of one medication. When I tried to show her the difference; I can see it online. She had no explanation and then just said you have to pay this to get your medication. That's it. You've lost my business. read more

If I could give this place a 0 I would. I waited on the phone for over 30 minutes. At first they'd answer and say "please hold I'll be right with you." After that they'd put me back on hold without saying anything. A lady finally answered with a horrible attitude & when I said "oh finally" because I was frustrated she got even more of an attitude. When I told her I did not need the attitude she hung up on me. Do not work in healthcare if you cannot act professional. She has been reported to corporate & I hope they do take care of her. read more

-1 if I could. These people are so rude and very inconsiderate of their customers time. Do they not realize they have jobs because we are choosing to send our prescription to them. Do not send me a text message saying my prescription is done only to go pick it up and it's not. Do not have me on hold for 10 minutes plus only just to hang up on me when you pick it up. What are your thoughts on CVS or Walmart pharmacy or any other pharmacy? So ready to give my business to someone else. read more

What a useless pharmacy. But that seems to be the norm these days. Called, was told there was one person ahead of me. 30 minutes later I'm still waiting. read more

Stupid people work here... lazy pharmacy staff. The customer service is poor ... rude and incompetent! They look confused 90% of the time except for the cashier PURDY... she's nice but talks a lot. I hate going here unfortunately I have to on emergent situations but even then I have to deal with the STUPIDS in the store! read more

They will hang up on you make you wait for a week for needed meds. They are so freaking rude. I swear walmart has a better pharmacy

This is the slowest and most incompetent pharmacy staff. I returned three times to get a simple medication, each time an excuse of them forgetting to put in the prescription and refusing to take the blame on their part. I will honestly do everything in my power to avoid all Walgreens after this visit. read more

The absolute worst pharmacy! They put you on hold, then disconnect you. The staff is horrendous! We took our business elsewhere

Worst pharmacy ever! Stood in line 35 minutes to pick up one prescription that was already paid for. This branch of the pharmacy is chronically and regularly understaffed. Plus they never call when there is a problem with the prescription so you wait in line forever just to be told you can't get it. I'm moving all my medication elsewhere. read more

Do not go to this Walgreens especially for medication. There pharmacy sucks. Horrible customer service. I will spend close to an hour on hold every time I call, their drive thru takes basically an hour to sit in sometimes more, inside they will ignore you even if you are standing at counter, etc. There pharmacy staff is really hit or miss, most of the time it's a hassle and horrible service. I would recommend going to another pharmacy. One of the worst pharmacy's I have ever been to!! read more

This Walgreens Pharmacy located on Aliante Parkway and Simmons in North Las Vegas, Nevada, is just about the worst pharmacy I have dealt with. Not all, but most of the pharmacy clerks could use serious training on how to do a good job and to have customer satisfaction totally on their minds while working with the public. I would also like to see that the 2 "drive up lanes" for outdoor med pickups be reduced to one lane only....Often times the, the mindless pharmacy clerk will unfairly service the car on the other lane, first, even though you arrived long before the car that just got served....Totally unacceptable!!! read more

This Walgreens store DOES NOT price match with their OWN website Walgreens.com I read from their website that they can price match upon request but the cashier told me plainly they don't. read more

Incredibly slow! What is the point of having two drive thru lanes open if you are only capable of helping one at a time? Pressed help multiple times and got nothing. Waited over 20 minutes and that was after getting to the front. Worst pharmacy drive thru ever! read more

0 Stars! Do not go to this pharmacy. Made appointments for myself and my family and after waiting in line for 30 minutes we got turned away for service. The excuse was they are short staffed. We were advised to go to a 24 hour Walgreens or come back tomorrow as a walk-in. I scheduled appointments for the following day for the same vaccines at this location, upon arrival for the second time we waited another 30 minutes and were told they did not have the vaccine we needed in stock for me my spouse and our oldest child and that if I wanted my youngest to received it that it was $103.00. For a vaccine we have had 3 previous times and paid nothing for? Seems wrong! Called the location on MLK and Craig Road and they said that was incorrect and they would call the Aliante and Centennial location to explain the billing process. Ended up going to the other location where they know what they are doing. This was not the first time having issues at this pharmacy. Stop giving false information because you are too lazy to do your job or do not know how to do it! Get retrained! read more

Pharmacy is awful. They cancel prescriptions for no reason, close early and refuse to help people in line, and give people prescriptions for someone else with the same last name. read more

Horrible service, rude male managers and associated that are discriminatory against women. Who calls a customer "hun" in 2022? The staff complains about customers openly and have very lackluster attitudes..... one was actually yelling across the store that he needed to pay rent or he'd further engage in a confrontation that he started with a customer, it was super ghetto and unprofessional, is staffing so hard to find that you actually hire people with zero customer service skills? Do better Walgreens. read more

Don't go to this pharmacy, you'll regret it. This used to be the best, but new help or management has turned this place into a nightmare when it comes to refilling prescriptions. We've been coming here for the last 15 years, now we are transferring all prescriptions to another pharmacy. read more