The manager here was so helpful and I was honestly shocked how clean the place was. I've…read morerecommended people here that passed 50 other storage places on the way this place is great

What a joy it was to be literally rescued by Tia! Long story short...aging parents require buckets…read moreof patience. Tia was a light in the storm and we're so grateful she was able to assist us with extreme patience & kindness. She sets the bar for great customer service.

I'm giving this public storage a five star review, long overdue. It's an excellent location, near…read morethe interstate and Vivian is so knowledgeable and professional, she has become a friend. The units are clean and well kept; the security is excellent and I highly recommend this location, both for the excellent customer service and its high quality.

Attention Renters: Read the Fine Print Before Signing with Public Storage…read more ​What I constantly have to learn the hard way is that advertised convenience and low promotional rates often hide costly terms and service limitations. Before committing to a unit, make sure to review the contract and facility terms carefully: ​Unannounced Rate Increases: Advertised introductory rates are temporary. Monthly prices frequently rise after a short initial period, offsetting any savings from "first month free" promotions if you stay longer than intended. ​Hidden Upfront Costs: Promotional offers still require non-negotiable move-in fees, and you will be charged for a lock if you do not bring one. ​ Limited On-Site Staffing: Facilities often operate with a single manager covering the entire property. They are frequently away from the front desk during posted office hours, meaning you may need to schedule an explicit appointment just to get assistance. ​Always read every detail of the agreement before signing online to protect yourself from unexpected costs and access issues.

Ask for Kevin, super kind, very patient, and an asset/integral to the wellbeing of this facility…read more if you are new to the area I truly from the bottom of my heart advise everyone to come to Sentry and make sure to ask for Kevin! thank you Kevin!

NOT properly climate controlled since new management came in August 2023. It used to be 74 degs…read more+/- and 47-52% humidity inside. Now, new management raised the thermostats to 78 degs which lets humidity climb into the upper 60s to 70s. Mold and mildew ranges that are not good for fabrics, furniture and bedding.. I've run a recording thermometer / hygrometer since day one and it was very consistent before August. New manager says corp made them raise thermometer to 78 and won't budge. Also, he said he was "not allowed" to share corporate contact info. WTH? We like this location; it's safe, clean, convenient, and the staff have been awesome. Now, it is starting to smell bad inside and other tenants have commented the same to me.

I've had a storage unit at Safeguard Self Storage for 7 years. It's a 3 level air conditioned…read morefacility. Your pass fob only allows you access to the floor of your unit. Mine was on the 3rd floor. Great security of your all me. BTW, I've never seen a better kept, cleaner facility anywhere! Orlaine Adams is the Facility Manager, Jerome McCray the Assistant Manager. Although I hadn't been there in a few years, they both remembered me when I came in. They both greeted me with a smile and asked how I was doing. They remembered that I was going through multiple surgeries when my possessions were moved in! It was time for me to finally go through my belongings to see what I wanted to save, donate and sell. If I ever have need of a storage facility, I'll be back there for sure! They have great move in specials and the prices are very reasonable for the safety and security they offer. Tell them I sent you!

There is no enough parking spaces. There is huge area but is always block by the staff with a…read moreyellow no enter area

I have been a customer for this CubeSmart Self Storage for 6 years now. I continue to be impressed…read moreby the superb customer service and staff. Shelley is incredible and goes above and beyond to ensure her customers are happy. The location is clean and well ran. I can rest assured that my personal belongings are safe and undamaged. If you are looking for a place to store your personal property I would strongly urge you to come here!

It has been 2 weeks since a Security breach in my unit has happened under this manager Stephanie…read more The workmen were allowed by Stephanie to remove my belongings, go through my belongings and place my belongings back while they were changing the door and lock. I noticed my belongings ( butcher block table) in the wrong places when I finally received the new key, I went to my unit to check and thought something was missing, the workmen pushed it to the back of my unit. I was guaranteed by management nothing was to be touched. Lets make this perfectly clearn I was not allowed to be there when the door was installed and I never gave my permission to enter or touch any of my belongings. I did call the police to make a report. On Easter Monday when I pick up my key I went back one more time in my storage, moved around 2 boxes then locked up and left. Next morning, Stephanie the manager called and left a message, I returned the call as she was irate and claimed She had a video of me stealing the butcher block and placing it into my car. I drove there right away and in the office, Stephanie acused me of stealing out of my unit and placing a 300 pound butcher in my car. She pointed to a picture not a video. I asked Stephanie to produce the video and she couldn't. How dare Stephanie try to turn the table of blame. We than went to my unit, I felt Stephanie was involved, one of the workmen was standing there but didn't speak English so Stephanie had this man had a conversation in Spanish, I asked Stephanie to translate since he was motioning with his hands of moving things around, Stephanie stepped back and started to call me a racist, she repeated herself many times and made sure the customers going in and out of their units heard, I truly believe Stephanie was trying to start a race war to take the attention off of her giving permission to the workmen to rummage through my belongings. I asked for an investigation into Stephanie and to be removed from her position as manager. I am still going through my boxes bc of her allowance of invasion of privacy with thes workmen. I never had a problem with,Cubesmart till this management with Stephanie. I recommend not to use this storage facility, I also have another at Federal highway self storage, Deerfield Beach, they are great and awesome prices. And Cubesmart raised my rate without giving a legal 30 day notice after this Security breach, this business has really gone down hill, not managered well., horrible! and not in the best neighborhood. Very disappointed Cubesmart hired by DEI instead of qualified staff.

I needed a storage unit very quickly and my fiance has one in the Deerfield Beach location. He is…read moreextremely happy with the cost and location, so I made an appointment for a unit online. Betsy contacted me right away last night and I met with her today. She was very pleasant and informative with everything. Betsy walked me to the unit and showed me the inside. So I now have a storage unit, which is the perfect size, price, location and is very convenient for me to get to and in and out of. It was a pleasure doing business with Betsy. She made me and my fiancé very comfortable with me getting the unit so quickly and especially during the holidays. I will surely pass on my experience to friends and family.

Betsy made the transaction very easy. A true professional…read more She really knew what she was doing.

Thank you Claudia for being so helpful and professional…read more You made all the arrangements very fast. The facility is very clean, and they provide all the carts you need to help you move things around. Claudia thanks again for welcoming us.

Very secure. Move in was easy other than the lack of moving carts. Apparently only 3 are available.read more

Jaime was amazing and helped us get everything we needed! So happy we came to this location…read more Everyone should come here for their storage needs!

Public Storage is a rip off they run you down for $30 late fee after you have paid your regular…read morerent fee. Yes I know this is a place is a business but you must understand your customers issues. It's not like your customers are going to runaway but issues like this makes your business BAD. Now the country is in bad shape and now public storage wants to raise the RENT. Please due business elsewhere. They are money hungry. They don't care about their customers at all. Customers are not stupid we know what's going on. Public Storage will waived your late fee then turn around raise your rent. I know what time it is. Customers are not sty.

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I have dealt with the staff here for over 10 years. I have two rental parking spaces and have had…read moremultiple storage units. It's a little more than other places in town but totally worth it for the fact that it's secure for 1. And 2 any time I have ever had any issue with anything they fix it right now! They are great