We are writing to share our positive experience following our recent move. From the start, working…read morewith Joey to coordinate the logistics was excellent; the process was straightforward, transparent, and stress-free. Ryan, Andy, CJ, and James did an outstanding job packing and moving our three-bedroom home into storage for our upcoming renovation. They were professional, detail-oriented, and handled our belongings with great care. We are very impressed with their efficiency and would highly recommend this team to anyone looking for reliable movers. We look forward to working with Our Family Moving and Storage again in the near future. Thank you for making our move such a smooth and positive experience.

Competitive pricing, helpful and organized. I chose them for my local move and it was a stress free…read moresuccess. Recommend and would use again.

Their quote was way better than their competition. Their service was exemplary. The men who…read moreactually worked through the move were phenomenal!! All of the things that I was worried about through both the transaction and actual moving experience were needless of me. Please, if you are considering a mover, add DIXIE MOVERS to your list of considerations!!!!!!

This team is very easy to communicate with. From the very beginning we FaceTimed so they knew…read moreexactly what was needed to be moved. The quote included a very transparent list of cost. And if you need to remove anything, they will provide an updated quote before your move with updated costs. The 3 gentlemen that came were very friendly and efficient. took care of everything prior to wrapping it and was very care of the walls. I would use them again if we were to move in the future.

Harry is an angel!!! Called him 48 hours before our move and he showed up with a smile! Recommend…read more1000%

Harry Harrison and his crew, Moses, Sean and Dennis work together like a well oiled machine…read more All our furniture was wrapped in blankets, so nothing was damaged. I highly recommend this mover. You won't be disappointed.

HIGHLY RECOMMENDED…read more When I found my new home in W Palm Beach, I knew I needed to find an AFFORDABLE AND RELIABLE moving company. I first inquired with a few movers to make sure I could compare pricing and services available. I was also rushing my move into a three week timeline; so when I first received my quote from Pure Moving, I instantly knew this was my first choice. When I spoke with them on the phone, they set me up with a video call to get an exact price for the move. I booked an appointment immediately on the first call, I was so confident they would give an affordable rate with impeccable service. I WAS CORRECT, PURE MOVING DOES NOT DISAPPOINT! Since I was moving from Miami to WPB, it was important for me to have enough movers to get it all done at one time. Five packers and three unloaders were assigned to help with the move. i was PLEASANTLY SURPRISED by their thorough job at packing my ALL WHITE furniture. They took their time, while I went ahead to wait at my new home for another service appointment that day. They made sure everything was EXTRA NEAT AND TIDY when they left the old house. I gave them the key, and they locked up behind them, making my move even easier than expected. Once, the unloaders arrived they took there time to set everything up in the new home. They were careful that everything was done before calling it a day. Danill and his team REALLY EXCEEDED ANY AND ALL EXPECTATIONS!! I will absolutely keep them in mind in the future when I need to move again, or if a friend is looking move as well.

Pure Moving did a great job with my move! I was going from Miami to Fort Lauderdale, so it was a…read morelocal move. They were on time, and moved my goods with care. And while it took them longer than estimated, they were very efficient. The quote Tad, in the office, gave me was on point though the actual amount due wound up being greater because it took about an hour longer to complete the job (the size and complexity of disassembling and then reassembling my king-sized sleigh bed frame was the culprit). Overall, I was VERY pleased with their responsiveness, quickness and the friendliness of the movers (Roman and his partner) assigned to my job. I'd use them again for sure!

Jerome and Orlando were a great! They made the whole moving process so easy. I would definetly…read morerecommend all my sons moving for anyone who needs movers!

I did not have a good experience with this moving company. I decided to use them over Good Greek…read moreMoving, who I typically use due to them telling me a specific price. I extensively explain to them the price that I have gotten from other places and they assured me the quote they gave me is what I would pay as long as not with the time it took for my move. I moved in less than two hours due to me mainly packing everything up myself and having my boyfriend move my stuff into storage. All they had to do was a couple more boxes and my bedroom set. The boys who moved me were very kind and efficient but the manager that they had to call multiple times was extremely rude and had no customer service bone in his body. His name was Frank. The quote that they showed me said a price that didn't match up with the service is listed on the receipt. Then the manager, Frank explained that this price didn't include an extra hour of travel which was $189. Again, I asked them from the start to give me every single price and this of course was a new addition to what they told me and what they sent me. My move was over $700 for an hour and 45 minutes. The lady who I spoke with multiple times and sent me the invoice. Quoted me at 450$. I tipped the boys nicely because this was not their fault. It's a management and Customer Service issue. I will never be using this moving company again and I canceled my move-in from storage to my new apartment due to the lies that they told me and the managers attitude. I will never recommend this company to anyone else and I will be going back to Good Greek Moving.

Awesome and smooth move from A-Z! They were punctual, professional! Big applause to Mauricio and…read moreFernando who made the move great! Thank you!

Eduardo and Fernando have been exceptional and I could not be happier with the experience and…read moreprofessionalism. if I am ever thinking of moving again these are the guys I would ask for! And for the money, you would be insane not to!

The move took a lot longer than expected, should've had more men, and extremely expensiveread more

From the owner: Packing/unpacking Transportation…read morePadding/Shrink Wrapping Furniture Staging Junk removal Special Deliveries

Destroyed our things by moving them from temp control space to non temp controled. Lost all my…read morefurniture. Beware shady company.

First and foremost they sent over 2 inexperienced college aged movers in a truck that was extreme…read moreold..but turns out the 2 kids doing the move were great, worked hard and got the job done...unfortunately they put a 10 inch scratch in an originally priced $2500 LED TV...among other small damages..we chalked those up to just the inexperience..a deep scratch on the screen is not repairable and the tv needs to be replaced...we filed the necessary claim form with their insurance company (they offered a small discount but it was hardly the cost of repair/replace of tv)...after filing claim we did not hear from anyone for 2 weeks. When i contacted the same individual that helped with the initial claim...he advised the claim was denied because what they submitted and what we submitted wasn't the same...seems hard to believe the manager would submit a an error filled claim without coming to see the damage or speak to us or show us a copy of the filed they claimed. We are not aware of what they claimed..did they include the fact the driver had to make a stop for gas...didn't travel the fastest route because they were told to stay off the highway. That being said, we know the cost of tv drop dramatically. We did not ask for full reimbursement...just the cost of current similar tv...which is more than fair for the damages. They don't fully disclose what's required and please ask for a copy of not only the insurance from the company but also of the vehicle they are using. We will be requesting all of the above in small claims court...we will follow up with the results of the case to share with yelp. Lorenz G Febres

Update after my initial review:…read more After doing a survey and filing a complaint without ANY response from American Van Lines, I wrote a public review with one star, which finally resulted in a phone call from Luis, a very kind and competent customer service representative. Luis took the time to go over my complaints one by one, and he offered explanations or apologies where necessary. He really listened to me, and was genuinely sorry for the poor experience my family had. He had even read the transcript of the phone call my sister made to the company when she inventoried my mom's items. Luis explained the following issues: The company does not send someone to the home to look at the amount of items you will be moving. It is your job to take a careful inventory of what you have. (This may be different in states closer to their home base in FL.) In addition, there is a "basic" level of service, and there is an upgraded level of service. Make sure you know what you are signing up for. My sister does not recall being given a choice. Timelines for packing and delivery are subject to change, unless you sign up for premium service, in which case you can secure a given date. American is not responsible for any lodging and/or transportation costs you may incur due to these flexible dates. Apparently, it is industry standard to contract your move out to "agents," who are subcontractors and not American Van Line employees. However, American Van Lines is still responsible for their work and the client's overall satisfaction. Luis assured me that there would be "coaching" for both the moving agents and the customer service agent we had. He reiterated that the issues we had with the agents running out of boxes and packing paper, and the way my mom's stuff was treated was unacceptable. He agreed my sister should not have had to pack anything, that the agents should have come with enough supplies, and that they never should have told us they had a certain time they "had to be out of there." Luis apologized for the damage to my mom's furniture, as well as for the basket of things under the sink which was forgotten. He agreed it is expected that all boxes should be labeled, and that a agents should not expect to begin a delivery at 7pm at night. We have reached a satisfactory monetary agreement with the company to be able to have my mom's furniture repaired. In addition, my siblings and I are thankful Luis took the time to listen to and understand our issues. He says the company genuinely wants to improve, and I hope by sharing our experience, coaching will occur and things will change. I am increasing my rating to four stars now that I feel as though our experience matters, we have been heard, and we have reached a satisfactory resolution.

I'll copy and paste from Google :…read more This company has absolutely screwed us on our military move. They forced us to sign something that gave up replacement cost of items. They crossed out the section that would've given us reimbursement cost and told us we aren't given the choice to insure anything. This was after they'd already loaded everything up and we had ZERO backup options a week before moving. They backed us into a corner and we couldn't afford to have them unload everything and figure something else out. They destroyed our couch, our coffee table, our armoire, or gaming consoles, and two of our totes. Now none of it will be replaced. This is how they treat service members. You're better off with TMO, please don't ship with this company. They will give you ZERO choice to be insured and then treat your stuff like garbage because they've forced you to give up your right to reimbursement under pressure and duress. I'm so sick to my stomach. $4k in damages that won't be paid back. They know what they're doing, and they don't care. Please go with any other company that won't completely screw you over. Edit : Also, despite telling them multiple times that this is a military move and it needed to be treated like one, they failed to have the van weighed and did not provide a weigh ticket. This means I lose out of ALL moving incentives. If you've ever PCS'd, you know that's a lot of money. Please please don't use this company for your military move. They will ruin your stuff, ruin your paperwork, and you'll never be able to reach them again. Edit : I found out this week that the reason I didn't get a weigh ticket is because they processed this as a civilian move instead of a military one. They did admit that they could confirm from emails and recorded phone calls that we stated several times it was a PCS move. So the person who set ours up just didn't want to lose out on the kickbacks they get for setting up moves. I lost out on $5k+ in moving incentives because one guy didn't want to lose out on a couple hundred bucks. I asked for $3k in restitution because now I'm out $5k in incentives and at least $5k in damages to our couch, our coffee table, our armoire, and our PS5 which was pulverized. Their offer is in - $500 for the thousands in damage they caused. Let me tell y'all - when you set up a move, they don't give you the option to get your move insured. The documents they have you DocuSign do not give you OPTIONS. You HAVE to sign for no insurance. Please please, I am begging y'all, DO NOT USE THIS COMPANY FOR YOUR MILITARY MOVES. They are a slimy company. They are blaming me for not "taking" insurance when at every single point I was told insurance is not an option. Luis with customer service kept asking if I wanted to hear their offer for restitution, and every time I let him talk he kept going back to "well this is your fault for not getting our insurance" when every single form I was given didn't give me any option for it. The Docusign doesn't give you options - it only activates the box to sign that THEY choose. I don't care if you've heard from someone else that this is a great option - they held our stuff hostage, extorted more money, and blamed us for it. They've clearly gone downhill. They don't care at all about military members, and should remove any mention of military moves off of their website. You will lose thousands if you go with this company.

Finest Fellas completely ruined my cross country move, from the moment I sent the first deposit to…read morethe moment I finally received (most) of my belongings weeks late. I was completely bait and switched both in price and in service. They don't advertise the second and third party transfer of your items, the storage in a warehouse, the $3000 added charge "post weighing", etc. They didn't answer one ounce of communication--calls, emails, BBB claims--nothing. My belongings were held hostage upon delivery (two weeks late) unless I paid an additional $3000. Some items are missing, some were damaged. I have received not one response from this scamming, shitty company.

These people are crooks. We hired them for a move. Went over everything and they still almost…read moredoubled the price after they picked up everything. Several boxes were even missing when they finally delivered. They said they dropped them off and the guys remembered putting the box in the garage. It was a lie. They stole the boxes. These guys are horrible. Read all the reviews. Why anybody will used them now is beyond me. The good reviews must be employees acting like customers. These people need to be closed down!