The sales managers were extremely knowledgeable and very helpful throughout my purchase. I have a…read morelot of checks and balances to adhere to, which led to plenty of back‑and‑forth before we could finalize anything. Despite the complexity of the situation, the sales team remained patient, supportive, and consistently helpful. Their professionalism made the entire process much smoother.

Horrible, terrible experience. Bought a Powermatic PM1250…read more($1000 air filter) in September 2021, it was having issues for couple months and stopped working Dec/21, when I reached out to Ultimate Tools. Had to contact them at least 4 times before I finally got a response - a phone number for Powermatic. Contacting Powermatic, I was told Ultimate Tools is the distributor and thus has to deal with it. I received a single possible solution (replacement board), which did not fix the issue. It is now April/22 (about 4-5 months since my initial contact), and I'm still without a working air filter. Powermatic has not returned a single of my 5-6 voicemails, and getting a reply from Ultimate Tools is not much better. I'd understand if I bought a $20 fan, but this is a $1000 air filter. I don't say this lightly - STAY AWAY!!!!!

Received excellent customer service from Mike at Cantu recently who supported me around a leaky…read morefaucet set out of warranty by 6+ months. He trouble shot the problem and successfully got the manufacturer to supply me with new parts. Thank-you! E.S. Vancouver BC

I used Cantù for our entire house, and I couldn't be happier. I highly recommend Tabitha Jackson,…read morewho has provided excellent service and made the process seamless.

First we went to Rona, then we went to Home Depot. Could have saved the gas money by walking up the…read moreroad to our new local bath store. After getting absolutely no service and seeing nothing of quality or style at the big stores it was a treat to walk into Siema. After being greeted by the very friendly Ammar we wandered through the showroom drooling over all of the vanities. Before long my husband came to me with the 'I found the one.' look on his face. Yes he had! Lacquered doors, quartz counter, porcelain basin, beautiful faucet and soft-closing doors and drawers. As Ammar went off to get the price list I braced myself. I was expecting it to be really expensive compared to what we saw at Rona. Sure it was more expensive but you're getting what you pay for. We also got a toilet there and even its design is elegant (hey it's your porcelain throne right?) and simple. If you don't think items like vanities and toilets are exciting you should have a look in here. Drool-worthy for sure!

I purchased material for renovating two washrooms and the staff was very helpful. I would highly…read morerecommend them.

Worst experience ever. They got my dimensions wrong then wanted me to pay for the mistake. DO NOT…read morego to this place.

The staff here are really helpful. I called to get another roll of fibreglass tape, but they no…read morelonger carry it--but the guy on the phone racked his brains to remember the name of the product and found it on Amazon for me. They have really fun inventory otherwise, too!

The Mercedes of towel handle bars and door handles/locks lol. Quality that you won't find at a…read moreHome Depot. Even their solid silver stand to hold rolls of toilet paper will set you back $185; I would hope that would come with a magazine rack, lol, or is that just a guy thing? Guy here is knowledgeable, knows his stuff.

Horrible from the moment you walk in. The lady in the front ignores you and she doesn't know…read moreanything. We ordered 3 lockset from them and they got the order wrong after numerous emails with them because they need to clarify the direction of the handles. We sent pictures with our order as well. And then a few weeks later the sales email us and said she was on holiday so she forgot why we sent her the pictures? Go to cantu instead they know they products there. I don't think they deserve even one star

This Williams Sonoma is almost identical to what's in the states except it's more expensive…read more I wasn't greeted coming in and walked around to see if anything called to me and was unique enough to pay taxes for when I flew back. The only thing I saw that I loved was an amazing heart cutting board that was exactly what I wanted, but a quick check confirmed it was cheaper and in sold in the US so I didn't splurge. Overall, exactly like any other WS you might walk into, except slightly less friendly.

beware! I ordered a Ruffini pot for my 40th…read more shipping kept getting bumped daily - weeks...purolator is a joke also. tracking number said it was delivered - it was not. I called customer service and she said " make a police report we do not cover porch pirates" zero help or guidance. in fact she originally said "i says here it'll be delivered in the coming weeks" i told her "that's odd because it says on my end - that it was delivered on my end and it isn't here" then she ACTUALLY looked into it - and said "oh yes it says delivered - make a police report we do not cover porch pirates have a nice day" I'm taking my business elsewhere. what a joke $778 down the drain. and this is not my first bad experience with the company in recent years unfortunately.

Ordered a Smeg Toaster, was told it would take 8 weeks because they order it directly from the…read moremanufacturer in Italy. Pretty long, but whatever, it's from Italy, and I'm not in a crazy rush to make toasted bread. 9 weeks later, after not hearing anything from them, I call them up, and am told it would actually take 8-10 weeks. 2 weeks later (total of 11 weeks), still no updates on where the toaster is or if it'd been ordered from the manufacturer at all. Was told there was "no way for them to know". Canceled the order. If you don't have something in stock, you probably shouldn't put it up for sale in your shop. --- Update: After cancelling my order, I ended up ordering the exact same toaster (same make, model, colour) from The Bay-- it arrived in a week.

EC I think you hit this place on it head good looking items at fairly high prices to keep up with…read morejones of other High End Granville Housewares stores. Not sure what the West Elm Market Magnetic customer pull will be but the store was full when I was there.

What can I say, we have used them before and always go back…read more The service is excellent , and the tiles are beautiful. Remember you get what you pay for, here you will get a gorgeous product fairly priced. The business is local so you can feel good about supporting a local business.