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    Victory Auto Lock

    5.0 (1 review)

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    1 year ago

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    Alameda Repair Shop - Inside

    Alameda Repair Shop

    (83 reviews)

    I decided to support a local business and came to the shop to solve my lost key issue for my…read moremailbox When I came in the man behind the counter stayed sitting on his stool, which on the other side of the corner and blocked visually from me. So I stooped over the counter finally and asked him if he could help me. He was very gruff and asked what I wanted I told him I needed a key for my mailbox. He asked me to show me what he needed. I didn't know if he wanted me to come around the counter because he wasn't getting up. It didn't seem appropriate to go on the other side of the counter, so I stayed where I was and didn't know if he was being funny or what his issue was. And then I showed him the different parts to the box that I need and he said I would need a whole new lock to put into the box. So he gets up and gets the package of the set that I need. It shows a price on the package, but he said that's not the right price. I asked him so what is the right price and it was about a dollar more so. I said that's fine. I just wanted to get what I needed and leave at that point. Because he wasn't very pleasant at all. I told him I could pay with my debit card. So he had the machine in front of him and told me to tap my card which I did. Then I was surprised when he asked me for my pin number . Thank goodness, I wasn't intimidated and gave it to him. Instead, I leaned over Covered the number number area with my hand and put in my code myself. I just thought it was so odd and rude of him to ask me for my pin . I'll never go back there again. He seemed very bothered to have me in his shop, was so reluctant to get up from his stool, and it was very awkward when he asked me for my pin number.

    I must've tried at least 3 times to get my keys made at Home Depot. All 3 times the keys didn't…read morework with their automated AND person operation of AN automated key maker. AND Home Depot couldn't make a special mailbox key. So I finally wised up to the idea of going to a REAL key maker/ smith, just the good ole days with father as a child. It's been so long, I wasn't sure that they even existed anymore. But here this place is. A throwback to the 1980s if you will. The place definitely has that run down feel where REAL people do REAL work fixing things. The gentleman who helped me appeared tired and ill but nonetheless he soldiered on with basically one hand made like 3 sets of keys for me. And they ALL work!!! [applause] These people use the good ole grinder and have hundreds and hundreds of stock key blanks. AND they are cheaper than Home Depot. Suffice it, I'll only be coming here from now on to make any keys!!! And you should too!!!!

    Lockology Locksmith - Lockology Locksmith team in a photo op in Oakland!

    Lockology Locksmith

    (295 reviews)

    Lake Merritt

    Yesterday we were at my brother in law's home on Greenwood. He has had a stroke and hasn't been…read morethere for quite sometime and we were there to see what needed to be done. As you can imagine it was an emotional time. Upon trying to enter, we found the lock on the back door wasn't working and we weren't able to enter. Fearing that because we weren't the owners, a locksmith would not help us, we contacted the realtor who was able to provide your company with the necessary documentation. Your technician, Edgar, was dispatched and arrived quickly. He was able to diagnose the problem, repair the lock and open the door. I'm sure that to you, that is his job description but to us, he was a life saver. We had driven 2 1/2 hours to get there. The purpose of this long email is to commend Edgar for his expertise and kindness. He worked quickly all the while explaining the problem. Once he had repaired the lock, he spent the time to go over the fine points of the locking mechanism. Above and beyond repairing the lock, Edgar's kindness and positive attitude made this difficult day so much better. Thank you.

    Matt from Lockology was so helpful yesterday. We lost the key to an old Pontiac Vibe that's my…read morecompany's back-up back-up car, and it turned out to be more complicated that it appeared. Matt had to rebuild the ignition, too! Matt is super smart and courteous, plus he adjusted his schedule to meet me at 5PM instead of 4PM, which we'd originally agreed to. Very good experience--would recommend for sure!

    Victory Auto Lock - locksmiths - Updated May 2026

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