They took the time to properly diagnose my PC issues instead of just guessing or trying to sell…read moreunnecessary parts. After testing the system, they were able to narrow the problem down to the graphics card and RAM, explaining clearly how each component could be contributing to the instability I was seeing. What really stood out was how well-equipped they are--proper diagnostic tools, test hardware, and the knowledge to use it all correctly. They checked the GPU under load, verified memory compatibility and performance, and gave me a clear picture of what was failing and what my options were moving forward.

Took two identical computers here to upgrade the same hard drive within two weeks, paid $175 on…read morethe 1st and $350 on the second???... price gouging at its best! Blaming on economy ... Etc. and tried to buy back my old hard drive for dirt cheap! Good service as far as part replacement but no honesty.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

My laptop battery and usb-c ports were fried on my 2021 M1 MacBook Pro. Because of this, I could…read morenot charge or backup my laptop. I went to Best Buy and Apple to get my laptop fixed but they would only inspect it if I sign a waiver saying they'd wipe my laptop. Both could not help me recover my data and were not helpful. A man at Best Buy recommended ITC to me. Hong helped me out!! He extracted my data and even gave me a free 100GB HD. The service was quick and fairly priced. Hong was kind and very helpful. I am happy customer and will recommend them to my friends and family. Thank you ITC!

Wayne, Words cannot…read morebegin to describe the process from start to finish. I had a 512GB sd card that went bad a few days ago and I was frantically searching for places to assist in this recovery. I sent out a yelp project request and Wayne was one of the few people that was willing to take on the request. Mind you I asked on a weekend and Wayne said to bring it on in for an evaluation. WITHIN MINUTES, saw it was recoverable and so the rest is history. Wayne and his team made sure I knew what was going on through reports and multiple phone calls. I paid additional for rush but STILL ALL WORTH EVERY CENT. Exceeded the standards for sure. Best part is not only the level of service and hospitality, but my data has been saved. So thank you very much Wayne and your team! It may sound as if I'm overexaggerating but honestly come to Wayne and his team and you'll understand where I'm coming from. I will return for future recoveries! -John

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at Data Recovery Man (aka Alandata.com). He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

I needed a new backplate for my laptop and these guys had it back in my hands within a few days,…read morewith my laptop feeling brand new I can't recommend the guys enough and the great service I got! Highly recommend if you need something fixed and fast that these guys will be the ones I go to next.

I highly recommend this place. The owner Ben is very helpful and customer service is top notch. He…read moreeven goes into detail on what the issues may be for your PC or laptop along with how long it will take on certain tasks. The quotes are reasonable and he gives suggestions on other options that are beneficial. We like going there because we trust their work to be reputable.

I came to Alan data for 2 hard drives that no longer started up. Initial intake was quick and…read moreimmediately you were given a text and email confirmation. After, I was updated with the progress. After it was completed, I could not get it to read on my Mac. Wayne was able to confirm there was a bug within the os . He without hesitation, took back the hard drive and re formatted it. He also spent almost an hour over the phone to try and diagnose the problem. Customer service was above and beyond. Another note to add is that though I belong to the newer generation, my tech experience is very little . He was never condescending. Overall, I would definitely come back should I have another problems with my data!!

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at AlanData. He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

This business offers outstanding service -- provided you know when someone will be there to assist!…read more They are expert when it comes to phones, extremely responsive and caring, and rapid in arriving at solutions. I've been enormously impressed and grateful.

WARNING: DO NOT take your devices here!…read more I brought my iPhone 15 Pro Max in with minor water damage after a trip. I told them upfront about the issue and clearly said that if it couldn't be fixed, I'd just go through insurance. The staff promised they could repair it and quoted me around $300, so I trusted them and left my phone. After that, it was one delay after another--they kept saying my new screen was "on the way." When I finally got my phone back, it started flickering and shutting off within just a few days. I brought it back, thinking it was under warranty, only to be told that they wouldn't fix it and that the flicker "wasn't covered." The manager, Brennan, will say whatever you want to hear just to get you to leave your device. It's all talk until you've paid, and then suddenly the story changes. I feel completely taken advantage of. If you value your phone, your time, or your money--go somewhere else or use your insurance instead. This location is unreliable, misleading, and not worth the risk. Easily the worst repair experience I've ever had.

Brought in my PC for booting issues, Sean took care of it quickly and couldn't be happier with…read moreturnaround time and service!

Keith and Gilbert are wonderful poeple. They stand by there work and got my computer fixed in no…read moretime.

Mike gets the job done, he fixed my sons iPad mini and sold me a nice Hp laptop computer. Mike…read morefixes cracked iPhone screens as well, give him a shot.

Came here an hour after opening and they were closed on a weekday, no sign no nothing. I'm not a…read morebig fan of wasting my time

IT GURU installed a WiFi for us. Erik is a superb conscientious, professional, knowledgeable, and a…read morekind worker.... Truly a rare combination to find in a business nowadays!!!. He has an efficacious crew to boot. If you have a need for ANY of his services, please do not hesitate to call on him, I know we found our IT Guru, you too will be very pleased!!!

Thank you Erick for all your help and service! I was extremely stressed about my PC bricking, and…read moreyou helped fix it in less than a day. I could not ask for any better service! Work done: Swapping Asus Z790 with Gigabyte Z790. -Frank V

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away