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    Victoria's Secret & PINK

    2.4 (152 reviews)
    ModerateLingerie, Swimwear
    Open 10:00 am - 8:00 pm
    Updated 1 week ago

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    Maritess C.

    I came here shopping for a family member. They had buy two get two free on glosses and perfume and 30 percent off certain items. They have a lot of cute stuff. Some of their stuff is so over priced but luckily I have a credit card and the lady at the register was able to activate my card. I didn't have an updated credit card with a chip. Hopefully I get mine in the mail. My daughter and I picked up lip glosses since it's buy two get two free. Cool. I hardly buy anything from here anymore unless it's their annual sale. It's so easy to spend so much money here. They open up at 10 am on Sunday. Not sure if their hours are different for the holiday hours. Most stores open up early for the holidays and then go back to normal hours afterwards. It's located inside the mall on the second floor. Sales ladies were okay. They greeted their customers once they opened. Just an okay store.

    It's so gross looks like mold or hair
    Danielle N.

    I went to Pearl Highlands Victoria's Secret and I didn't think that they had very good customer service because I had to find all my own sizes and all my own everything and I was in there for probably 90 minutes and they kept asking. "are you good ?" but they don't actually help you and find your sizes and help you shop. The other problem is they didn't know their merchandise and I asked if they had any purple panties in Section 1- their employee told me all the purple panties are in section 3 which was wrong. 2. it was hard to find my size and I did not think they were helpful. maybe because of shrink. Anyways thats assuming your customer is guilty of something which I understand but its the twentieth century Not everyone is broke trying to rip you off sometimes a person is just looking for XL purple panties- can I get some help?? Lastly I will leave u w witho could have spent more money in less time if I had been helped but I did love the new selections even though they were not that easy to FIND!!! The two star review was based on poor customer service I am the floor person very unknowledgeable about inventory my pet peeve-it's like you work here right???? and really the place was filthy a lot of dirty bras and I could have told the floor person had she helped me in any way shape or form. Dirtiest fitting room I have ever seen in my whole life and I don't mean messy clothes I mean hair a Qtip and it was making me want to throw up!! I was So disgusted I kept thinking I am going to take pictures and who would put someone who spent $800 at VS in a dirty AF fitting room. I could have told the girl who rang me up as she was the one who showed me into this dumpster I was like are they moving? Do they not have anyone cleaning up like a housekeeper? It surely hasn't been cleaned for months see pics attached VS fitting room Pearl Highlands OOOHGross! This was today at lunch !!!

    Skyler B.

    The place could be a bit more organized but so far my favorite that I have been to in a while! I got a cool swimsuit for $8 each top and bottom. Pink with sparkles I cannot wait to use the swimsuit for a photoshoot. They had a great selection of nice clothes for working out or just every day. Much more variety than other places and a large selection of great deals. I only give it 4 stars since it could use more organizations the swimsuits were not organized in the right location by size so it took me a while to find what I needed. Other than that I plan on going back!

    Diva G.

    I usually come here twice a year but occasionally I'll stop in to check out the sales rack on the Pink side. The cotton yoga pants and sweats are very comfortable. The panties have great deals although the price has been raised over the years.. And I don't like the lace material because it snags in the washer.. If you go into the fitting room, a girl will help measure you and find different bra options to try on. I haven't had bad service yet. The fragrances smell wonderful but the beauty section is a bit pricey. Luckily I checked out after a small line but during the holiday season the line can get really long which makes me question if I should just buy online or do I really want/need it now.. There is a limit on the amount of ppl inside. Tip, definitely tag team, bring your other half to stand in line and zoom around to shop before they get near the register.

    - just think Oahu stores should either tell the truth about their inventory or HAVE ENOUGH to go around. C'mon VICKIE !!!
    Camille K.

    OK OK so yes I am a frequent flyer of VS. and I love the deals I love to shop there but there are some drawbacks. Unfortunately this goes across the board for most of the Victoria's Secret stores on the island of Oahu. Most of the promotions that they have the employees always say they barely received but maybe one or two boxes of the suppose it free item. Of course this is usually gone within a day of beginning the promotion which frustrates most of us who may have jobs or may have other things that prevent us from going at the opening of the store to take advantage of this freebie / promotion. Don't you think they should order an ample amount to suffice those VIP shoppers and frequent fliers? I think so .... I believe I give enough of my $$$ to earn the promo that draws me back to the store again and again.... #darnyouvickie jus sayin......

    How do I know where I am supposed to be standing? There are racks of stuff in front of all registers!!
    Kaliko P.

    Victoria's Secret reeled me in with a $10.00 off coupon for my birthday. Woo hoo! A lot of one-stars at this location, could it really be THAT bad? Yes. It. Was. Here's the story: Stand in line forever. Get called to the front by the cashier. I run to the front, excited; I need to get the hot pink fanny pack before they run out! I get to the register. Cashier says, "you need to stand closer, not way back there" Cashier goes back to being annoyed, fussing with clothing on hangers, totally ignoring me. WTF!! I'm wondering why the cashier is ignoring me, does she have her pink panties in a bunch? A customer walks up to the uptight cashier; apparently she had to go back onto the floor to get something else. A fake out with an attitude. NICE. The floor service was pretty nice, the cashier, not. Keep up the good work. Or not.

    Long line at the Pearlridge store.  On a Sunday afternoon.

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    Review Highlights - Victoria's Secret & PINK

    She is the Golden Child of how customer service should be: Welcoming, helpful, kind, sweet, patient and cool.

    Mentioned in 3 reviews

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    0.1 mi
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    Let's talk about my love-hate relationship with PacSun in Pearlridge. Honestly, it feels like…read morewalking into a ghost town sometimes.... lots of clothes, but where are the people? I mean, I get it: the vibe is chill, but could we at least get a friendly "hello" instead of crickets? Every time I stroll in, I have high hopes of snagging some trendy gear, only to find myself in a game of "Where's Waldo?".... except Waldo is the staff and I can never seem to spot them! Seriously, I could use a personal shopper, but all I get is an echo of my own footsteps. My daughter loves this store and is all about the latest styles, but I tend to turn into a fashion ghost myself....just floating around aimlessly because, spoiler alert: no one's here to help! And let's not even talk about the times we show up and the place is just...closed. Is it a store or a secret club? If they gave out membership cards for the most elusive shopping experience, I'd be a shoo-in! If you're looking for a welcoming shopping experience, you might want to think twice before venturing into this PacSun. I mean, I'd love to spend money here, but I just can't with the lack of enthusiasm and engagement. My daughter will keep coming back for the clothes, but me? I might just avoid it like it's a haunted house!

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    4.2(53 reviews)
    0.2 mi
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    I love Torrid! I come here often to check for sales, new items, and just to browse…read more Their staff is incredibly helpful and nice, and they always have the BEST fitting rooms! I love the little fans and the rack wall to hang your items. I especially love coming here for dresses and blouses. Their attire is quality. It can be pricey, but they have regular sales, making things affordable. You can also order online and pick up in store to avoid paying a shipping fee. Bonus? You get a 10% discount on any items you buy while in-store picking up your order!

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    Ordered it on line this morning and it was ready when I arrived at the store

    Victoria's Secret & PINK - lingerie - Updated May 2026

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