I needed a window fixed fast in order to change my homeowners insurance. I reached out to about 5 different companies on Yelp for quotes. Shane responded first and quoted such a good price that the glass was already ordered by him before any of the other four companies could even respond to my quote request. As if I wasn't already impressed enough, he contacted me on the Friday after Thanksgiving to install my new glass. He was efficient, easy to deal with, timely, clean and friendly. I will use Victor Glass for all my glass needs in the future as well as recommend them to anyone I know. Thanks, Shane! read more

Wow. Shane the owner is a godsend. Responded within 10 minutes, came to my work the following day, installed my driver's side window. Fast, friendly and great work. Also EXCELLENT price. Thank you so much. I highly recommend this company. First class experience. read more

I've worked with four other local glass repair shops in the past and felt "okay" about their workmanship and attitude. But instead of going with any one of them when my wife's car window was smashed the other day, I decided to give Victor Glass a try because of their wide range of services (auto, residential and commercial glass) and easy communications. I also got a really good feeling about Victor Glass from their 5 star YELP and Home Advisor reviews. I received a quick email response with a competitive quote and ETA for completion from the owner/installer Shane. After ordering the replacement glass he had it installed and fully operational within an hour in our garage, making sure the new replacement matched up well with the factory tint...something none of the other repair shops mentioned or seemed concerned about. Having worked in construction for close to 40 years, I can spot and appreciate a truly conscientious craftsman and experienced professional when I see one. Shane has worked for over 20 years in auto/residential/commercial glass repair/installation and it shows in his workmanship. Shane is very personable, friendly and I wouldn't waste my time looking for anyone else in the future for ALL my auto and home glass needs. So if you're the victim of a smash and grab auto, home or business crime, call or request an online quote from Shane at Victor Glass. I assure you, it will be the only silver lining in an otherwise dark and unfortunate experience. read more

Shane was very nice and worked w/ me to come up w/ options to choose from and came out on a Saturday to do the installation. Also, there wasn't a problem repairing a single window. I found that other companies required multiple windows be repaired. I highly recommend Victor Glass. read more

Called rather late in the day, but the service was amazing, fast, and super friendly. Fixed a crack on my window, and was told that if the fill didn't stay, that they would help me out with replacing the whole window. Price was perfect for the good service and great job. Coming from a woman, who's had her fair share of mechanical/car places be rude and try to trick and cheat to get more money- I felt not only respected but overall that like this was an honest great business. Will be referring anyone I know who needs help with their glass problems to you. Thank you! read more

I've worked with Shane on numerous house renovations, and referred him to many of my real estate clients. He's always a professional, competitive pricing, and most importantly - excellent customer service! Great quality job, each and every single time. Also, if you have "fogged" Weathervane windows, as installed on many of our Burnstead, Buchan / many NW homes, do yourself a favor and call Shane. read more

I am so happy with the service I received. Shane and I emailed for a few months until I was ready for the mirror in my master bath to be installed. I asked Shane to come out and measure before I ordered the mirror. I am glad I did because Shane's measurements were different than what the designer had given me. Shane and Gavin came yesterday and installed the mirror. I could tell they take pride in their work and were both friendly and professional. I highly recommend them! read more

Oh my gosh! I can't say enough about Victor Glass and Shane and Adam and what a beautiful job they did on our solarium windows in our kitchen! I have been looking thru foggy glass for 10 years and in one morning they came in, replaced them all, the wood covering and hoorah - beautiful gorgeous view to my back wooded lot again! Thank you Again Shane, EVERYONE, you must have these guys come in and take care of your glass needs, I have had 3 other people come in and NONE of them offered what these guys did! Thank you! read more

As an insurance agency, we get a lot of calls from our clients needing help with windshield ding repair and or replacement services for their vehicles. Victor Glass is always prompt and provides excellent service for our clients. I highly recommend Victor Glass and will continue to recommend their services for all of our local clients. read more

When I got a really big chip driving down I5, I frantically searched on yelp for a chip repair place and found victor's with an awesome rating! I drove to his house and he fixed the chip in under 30 minutes. Apparently he will drive out to your location, but he was happy to help me there at his house. He was really friendly and clearly knew what he was doing. This huge chip was probably close to a dime in size, now is barely noticeable!! Awesome!! read more

Super nice and responsive. Actually made suggestions to save me money - no upselling. Been to my house three times, didn't even charge me for two minor visits! Repaired an old wood frame window, good as new. Inexpensive. Awesome. read more

Someone broke into my car and I needed the window fixed ASAP. He was able to get the window in the next morning. They showed up at my home and were able to change out the window, vacuum out the door, and be done in less than hour. The prices were cheaper than competitors and they come to your home, which is an added convenience. I didn't use insurance but I think he does take insurance and also does home windows. Polite and efficient men. Got the job done and I'm satisfied. Highly recommend. read more

I typically do not do reviews but Victor Glass was absolutely amazing and I wanted anyone looking for glass repair or replacement to know he is the best around. I found Victor Glass on yelp and went through their prior reviews. I had the exact same experience as many others. I had a rock hit my windshield at about 3:00 p.m. I was able to get in contact with Shane around 4:00 p.m. and we set an appointment for 7:00 p.m. for him to repair it. Not only did he follow through and call prior to coming, he was a few minutes early to our appointment and got the window repaired in 20 minutes. I literally can barely see where the chip was and more importantly I do not have to worry about it spreading. As my spouse is the one who handles all of our repairs, Shane has made this the easiest process ever. No stress, takes insurance, arrives on time, gets the job down with little to no work on the consumers part. If your reading this review then you looking to get your windshield replaced or repaired, this is your best bet. Would recommend him to anyone I encounter. read more

After some quick research/review on Yelp, I called Shane for a quote. Left a message, received a call back within 15 mins. Quote for factory vs. dealer windshield replacement was provided on the phone - no waiting for a call back. Quotes from other service providers were comparable, but ultimately Shane was honest - 'no frills, no gimmicks', so I called him back to schedule the repair. Within two days he was onsite, on time, completed the work quickly, and worked within the constraints of our garage. Car was covered/protected during the work, no damage. OEM quality glass, professional installation with lifetime warranty. No need for cash or check, Shane accepts credit cards for convenience. 100% customer focus, 110% customer satisfaction. Although I don't wish for another need to replace a windshield, I now know who to call - Shane with Victor Glass! read more

We absolutely love Shane and Victor Glass! We own a car dealership and he is very accessible, mobile, and friendly. Pricing is super affordable and quality CAN NOT be beat. Shane is very professional and we would never think of using anyone else. Support small business!! read more

Shane and his co-worker (forgot his name but he was great too!) did an EXCELLENT job replacing the glass in several sets of french doors and one window in our home. Shane was a pleasure to work with - he showed up when he said he would, got back to me with a thorough quote in a reasonable amount of time, was responsive for scheduling the job, and the final product looks great! They were profiessional, courteous and polite. I would highly recommend these guys!!! read more

A window sash on my Seattle house started fogging up a week before the house was going to be listed for sale. Shane of Victor Glass came out and fixed it promptly, and his work was so neat and clean that no touch up was needed. Great work, great pricing, great service - I couldn't ask for more. I would definitely hire them again. Thank you! read more

I called victor glass for a quote on my Honda after reading reviews on yelp. The quote was middle road (You get what you pay for... I don't believe in going cheap all the time...) Shane was very nice and seemed laid back. My boyfriends toyota's windshield also had a crack in it and begun growing quickly. I called shane back and asked for a quote on his windshield as well. I also asked for a 2 for 1 discount ;0). He gave us a reasonable discount in our quote. Him and another employee showed up right on time, they were very personable and friendly. They got right to work. Hour or so later, they were done with both, cleaned up, and rang the door bell. For the bill they gave even more of a discount then I expected. It was what they quoted but I didn't realize my honda was more expensive. I am very happy with their service and will use them in the future. I recommend them to all! read more

So they really are a business? Left messages twice detailing the two bay windows & 9 screens needed and never had our calls returned. Good luck to you who have bothered to get the work done that you requested. We went with Victor Glass first off due to the reviews and yet they didn't even have the common courtesy to respond. Pathetic. Stay clear of Victor Glass. UPDATE 2/16/16 Received an apology from the owner and it is greatly appreciated. Turns out, it came shortly after my posted review but since I hadn't received or know about any alert options with Yelp, I just read it. They were having phone difficulties at the time and apparently have been able to address these issues. Good for them and their future customers. We may just give them another shot. read more

Got a Rock chip coming down the I5 on a Friday afternoon, called my insurance and told them I wanted Victor Glass. They conferenced him into the call and he arranged to come to my house on Saturday morning. Shane called me at 9am Saturday morning and got straight to work. He put protective covers over the car hood and started repairing my windshield. He then apologized because it wasn't perfect. Well it was to me! He was repairing glass, unless he had a time machine making the damage disappear wasn't an option but what he did was the next best thing! I hope I never need rock chip repair again but if I do I will call Shane! read more

I recently had three double pane glass windows go bad in my house. These windows had failed seals and were showing condensation between the panes. I called around and had three different glass companies come out and quote the glass replacement. When I spoke with Shane the owner of Victor Glass he was more than willing to give me a verbal estimate over the phone with the glass dimensions which helped me get an idea what the project was going to cost. I scheduled Shane to come out to my house to get an actual quote. Shane measured the glass, answered all my questions (I ask a lot of questions as I usually do my own home maintenance), showed me how to remove the moving part of the window to make them easier to clean, and we discussed a rock chip that was in my truck. I very much liked Shane's demeanor. He was easy to talk to, happy to answer all my questions, skilled, not pushy, and I had a good feeling about him. Shane produced a quote on-site that was very competitive. I had a much more expensive quote from a glass company that does a lot of advertising and a quote that was about the same as the one from Victor Glass. I did not feel as comfortable with the person that gave me the other similarly priced quote. I asked Shane if he could fix my windshield after he produced the quote and he was happy to do so. Again I asked a lot of questions while he worked on the windshield and he is very personable and answered all my questions. I was happy with the job on the truck so after paying him for that work I told him to order the windows for the house as I wanted to use him for that work as well. The windows were ready in 3 days (nice) and Shane called to schedule the install. He offered to come out that weekend to do the install which was great for my schedule. It was very helpful that he was willing to work over the weekend. He did a great job installing the new windows. During the install Shane took the time to discuss why the Alpine windows (company went bankrupt) that were in my house were a failed design and how the ones he gets locally are better (internal bracket is a better design, double sealed, and a desiccate added internally to absorb any moisture that might get in over time). We did have one issue. One of my upstairs windows has a white aluminum grid inside the window. The company that produced the new glass put the aluminum frame in the incorrect direction. Shane noticed it before he installed the window, apologized, and said he could have the replacement early in the week and that he would work the install in the same day he received the new window glass. I asked if he wanted me to pay for the windows and labor for the two windows he installed and he refused. He said for me to pay when he completes the job. A great sign of a reputable business person. I could not be happier with the product, service, and price from Victor Glass and would highly recommend them. Having been a small business owner in the past it was nice to find a hardworking and reputable small business owner to help me with my needs. read more

Shane repaired 2 damaged windows from storm damage cleanup and I was very pleased with the service. Arrived early and the windows were replaced in under 45 min. Quality work , pleasant, knowledgeable,and honest. Took care not to soil carpet and window area was left spotless. Price was lower than other bids. thank you read more

Shane did an incredible job replacing our front windows. In the initial estimate, I was impressed that he told us that certain of our windows didn't need to be replaced - he really could have taken advantage of us but didn't. And when it came to install he was right on time and absolutely great at doing the work - we really like the outcome and the price was very reasonable. Would definitely recommend. read more

Shane and his teammate of Victor Glass were quick, friendly, and reasonable in price to repair my windshield crack. Shane is the owner, and he did a phenomenal job. He arrived to my home on time despite the rain. I didn't even have to go to him, which is preferred to avoid further cracking or damage. Before he started he explained the process and the time for repair. He was done in 15 min and did the repair much less than two onsite windshield repair places that previously quoted me. I highly recommend Victor Glass. If I had gone to Safelite or some other place, I would have had to travel to their location or be subject to a pricey $$ "home service" fee. Shane's Victor Glass is an exemplary small business, that I will always support with 5-star reviews and my patronage. read more

Hired Shane again for screens and glass replacement for our home. Great prices, great service, A++! Thank you!

The reviews are spot on. This an excellent company. We received quality and cost-efficient new glass and dependable competent service. We love our new grid-less glass windows! read more

I had my car broken into yesterday morning, and wasn't sure who to call- we just moved here about six months ago! I called around to several places for quotes, and Victor Glass was by far the quickest to respond, with the best price, and the fastest availability. Shane and an assistant came promptly at exactly the time they said they'd be there, and he worked quickly and efficiently, for literally 1/3 of the price I had been quoted by a competitor. I was so impressed- I will definitely refer Victor Glass to anyone and everyone I know who has to replace auto glass. read more

Shane is friendly and prompt, in person as well as in email. He came and measured the windows the next day after I emailed him and installed the windows on the 3rd week. This is the busiest time of the year and no one can come early as this company. I am very happy with your work. Thank you so much. read more

Shane quoted me an excellent price for a windshield replacement, came out when he said, and did a great job. Professional and quick, and friendly. Highly recommend! read more

The reviews are correct -- Victor Glass is the responsible, professional, helpful, friendly, thorough and fair company that people say. I contacted a few companies looking for a quote and timing. Victor Glass was the first to respond, and they responded with a price that was highly competitive (it turned out they were the lowest). I asked whether the work could be done within the next day since I was leaving town, and Shane and Gavin were here, on time, on schedule, well prepared and with smiles. They proved themselves competent, knowledgeable, quick and efficient, and on top of that, they are delightful to work with. It's so fun to work with really good businesses that truly care about their customers. Select Victor Glass -- you won't regret it! read more

Highly recommend! Great quality, price and customer service. Even my daughter commented on the positive, friendly demeanor of Shane and his apprentice. read more

Shane is excellent. His follow up is prompt and he delivered on time. I will use Victor Glass again.

These guys are amazing! Got a rock chip (bull's eye) in my Volkswagen pulling off the freeway on my way to work. It wasn't your typical chip either as the hole was pretty small, but there were several cracks. I know from experience how window cracks can spread and knew that I needed this fixed. I called them up that afternoon (Thursday) and they came to my house Saturday morning. They were done in 20 minutes and the cracks aren't even noticeable anymore and the hole is filled. The price was great and the service even better. Highly recommend. read more

Shane with Victor Glass exceeded all of my expectations which are very high being a small business owner myself. He responded to all calls and emails in a timely fashion. Showed up on time for both his estimate and the window install. Cleaned up after himself and everything was left the same as before except for 2 foggy windows, 2 screens, and a car windshield that he made as good as new. I can't speak highly enough for Shane and will recommend him to all my friends, family, and clients. read more

This guy is a small business owner which is awesome. Super friendly, nice guy. He arrived very fast and gave me good instructions on how to file the claim with my insurance. When he showed up, he pointed out that my windshield crack had already be repaired. I felt so bad to have wasted his time. He was very gracious and had a good sense of humor about it. I will definitely use this guy again. read more

We chose Victor Glass based on the great reviews on both Yelp and other sites. we've spent the last 4 weeks trying to get hold of them but they have yet to answer their phone (a couple of dozen calls, 4 messages). We're moving on. *super fast response on Yelp. Too bad I didn't start here* read more

We found Victor Glass on Yelp and hired them to replace a shattered back window on our SUV. They gave a price on the phone and actually came early. Polite, skilled, thorough. Cleaned everything and the insurance claim sailed right through. Very professional. Would recommend to anyone. read more

We were very pleased with Victor Glass. Shane is very professional and from the first day when he came to give us a bid, he put the booties on over his shoes. Respectful of our home is a plus from the start! We had a huge picture window replaced, not an easy job, but Shane made it look easy. No mess, no damage to anything, wood trim around the windows are white so I thought a scratch or two, Nothing! Very nice work! His bid was much lower than the others and he was able to get the job done much sooner than the other companies would have. I will call on his company again and I highly recommend them. read more

After reading other reviews called for rock chip repair. Shane answered phone right away, and showed up at our house a couple of hours later. Was personable, professional and fixed a chip that had spider webbed (whereas another company had told us that windshield had to be replaced). Overall great service and would totally work with them again. read more

Very fast and helpful. I forgot to take the tape off top of windshield, parked car in heat for a week before I realized it, I couldn't get it off, so went back, they took the car right back in and took care of it while I waited. read more