Very disappointing experience.
I hired Nick and his company, Tech Development Lab LLC dba Sierra Deck Builders, to rebuild my deck. I understand the company is now operating as Vextrell Construction.
The project was completed approximately three weeks late, despite Nick knowing we were leaving town and needed it completed beforehand. There was never an apology or adequate explanation for the delay. Throughout the project, I had to push back on several issues that I felt needed to be corrected. Unfortunately, after completion, I discovered numerous additional workmanship problems.
Because we were out of town, Nick conducted a rushed FaceTime walkthrough. Relying on his representations and the company's workmanship guarantee and warranty, I released the final payment before being able to physically inspect the work. That was a mistake.
Once we returned, we found numerous problems and immediately brought them to Nick's attention. More than a month and a half later, I am still dealing with delays and excuses rather than having the issues properly addressed. An appointment was also canceled and has not been rescheduled.
Professionals who have examined the deck have raised significant concerns about the workmanship, describing portions of the work as sloppy, rushed, and not meeting required standards.
These are not simply cosmetic issues. They include construction, installation, and workmanship defects that have been documented and brought to the contractor's attention.
I gave Nick the opportunity to stand behind his work and resolve these problems, but after more than a month, the issues remain unresolved. The photos show only some of the problems I encountered.
After paying tens of thousands for this deck, I expected professional workmanship and a contractor who would stand behind his work. Unfortunately, that has not been my experience. read more