The staff at this location are super helpful considering having to social distance , these…read moreessential employees are doing the best they can They put up with alot of peoples attitudes getting mad at them for telling them to wear masks or keep their distance ! DONT BE THAT PERSON , these employees are working every day to make sure you get the help you need with your electronics & phone lines BE PATIENT & DONT BE SELFISH theres a reason for all these protocals Daniella helped me out & she was really nice and tried to get me out of there as quickly as she could ( in a good way) !

Needed my necessary info to transfer my phone & my customer service representative; quickly sent my…read morenecessary info via text ! TY

Couldn't be happier with my service from Dennis Electric. I've always been fearful of sticker…read moreshock hiring an electrician, but Dennis Electric zapped away those concerns. A very reasonable rate, were very accommodating, professional and flexible, and most importantly, friendly towards my wife and mother who were at the house while they worked. My wife commented on how happy they were to walk her through everything they were doing, and why. I really appreciate that. I plan to have them back when we have more work lined up to do, and I've been recommending them to friends.

I thought the service was very good. Price is probably comparable to industry norm. Called them for…read moreoutdoor spotlights, doorbell and ceiling fans. Will work with again in the future.

Been using this location for a few years and always good customer service. The last few times I've…read moregone in - April, RJ or Salma have helped. Very knowledgeable and give you all the options so you get to pick what you want/what works best for you.

Very Disappointing Customer Service - Avoid If Possible…read more I had a frustrating experience with this store. I preordered a phone for pickup, yet still had to wait nearly an hour before receiving it. By the time they finally handed it to me, the store was close to closing, so I didn't get the opportunity to open and inspect the phone in-store. When I got home and opened the box, I noticed a minor scratch on the device. The next day, when I returned to trade in my old phone, I showed them the scratch and politely asked if they could exchange the device. Instead of trying to help, the staff accused me -- in a rude and disrespectful tone -- of dropping the phone myself. There was no attempt to investigate or offer a solution, just blame. Very disappointing experience overall. I expected better customer service, especially for a preorder pickup. I would not recommend this location.

I've been a customer for about five years now. For the most part, bandwidth has averaged about 105%…read moreof "rated speed." Recently, there was some sort of technical issue in my neighborhood that necessitated 5 or 6 technicians to resolve. Since then, my downstream has been limited to the upper 90's/20, when it should be about 250/20. With each speed increase, I've had to get new equipment out-of-pocket, because the company will only will only supply a DOCSIS 2.0 modem. Including my newest modem which is DOCSIS 3.1 with 16x8 which the company incorrectly told me I need, I'm still not getting the bandwidth I should be. Three different modems in as many months, because the CSRs are contradicting each other. In conclusion, Grande was stellar when it was a Texan-owned company, but since it was plundered by a company that's owned by a holding company in Hong Kong, customer service has definitely become sub-par, which compounds the fact that Grande won't get its metaphorical (if not literal) story straight, with respect to "needed" equipment.

Responses by this company are borderline ridiculous. If you try to call, there is always a wait…read moretime of well over two hours. If you try to use the "chat" option, you receive vague information and are told that questions cannot be answered. When you request a supervisor, you are told you have to call to speak with someone. When you question anything during the chat, you are told that the "person" on the other end of the chat is unable to help you and will terminate the chat. If you leave a yelp review, you receive a nice note from "Jackie" with a request to send a PM with your specific concerns. Too bad Jackie doesn't exist and there is no information on how to PM anyone for actual assistance. $500+ a month for services is beyond ridiculous and you only get bots to "assist" in answering questions regarding the $500 bill and why $280 of it is all fees. Edited to add: received my notice from "Jackie" and I can send a note via Facebook or X since there is no PM option. I have neither, by the way. Also, thanks "Jackie" for reminding me that Astound suspends additional comments - forgot about that part.

We were originally with Verizon FIOS until Frontier took over. It's been a hassle dealing with…read moreFrontier. Their online platform has bug after bug and it's a wonder they even know about it until we actually report it. Why are we doing the job that their test engineers should've caught? This is assuming they have a testing plan in place of course. Customer service lacks.. customer service. Being with VzW FIOS for 20+ years doesn't garner any loyalty. They have us paying twice as much for fraction of the internet speed a new customer pays for. How is that for customer loyalty. And the few times I've reported issues, they cannot resolve. I've had to take things into my own hands and do their job for them at times. It's frustrating and takes me away from my family time. Do better. It's a small thing to ask.

Improvement? How about having internet service. It is now 8pm and my internet has been down…read moresince 1pm!!! : ( I work from home! I talked my boss into arranging my telework as long as I have reliable service. I thought FIOS was going to do that. They've been bungling around my house, me for 6mos. Thank goodness I held on to cable in my recreation room or my husband would be having a fit!!! This is unacceptpectable!!!!! : ( Ive lost time and money, but I bet Verizon/Frontier want to be paid!!!

TAG Mobil is the Great Company! I'm really appreciate for your great and kind help you provide me!…read more10 of 10 is your rating! I've got my new phone without any delays or problems. I wish you prosperity in your business and personal life! Thank you and always have a wonderful time! Sincerely, Vadim Sukhanov

i signed up with them they approved me then after i read the reviews i told them to cancel my…read moreservice Tag Mobile used my information and had all of my serivces and benefits shut down and now i do not have a phone and i do not receive my benefits because they shut them down now i have to wait to get my benefits because i do not have phone to call and find out what they did to stop my benefits that i was suppose to get today i am going to find a way to make them pay .

Have been a partner for 8 years and they have always been a great sales and service team. Highly…read morerecommend.

From the owner: NTi has provided award winning business phone system solutions and structured cabling to over…read more10,000 Dallas Fort Worth area businesses in the last 35 years. An unprecedented winner of the Consumer's Choice "Best in DFW" Award for 10 years in a row

Called Precision Telecommuncations out to run some Cat 5 cables. They were very fair in price and…read moredid a fantastic job., I highly recommend them.

From the owner: Our team of licensed professionals and experienced engineers collaborate to sustain your home with…read morethe most efficient network, and your business with the competitive edge