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    5 years ago

    I'm happy with Tag Mobile for the most part. However The customer service / tech support has gone down hill.

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    People searched for Telecommunications 208 times last month within 15 miles of this business.

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    Unified Global Solutions

    Unified Global Solutions

    (59 reviews)

    North Dallas

    They asked for a review. Instead they only send good reviews to be posted. Next time I will respond…read morepositively so they send me a review link... Instead, they want to handle the complaint internally, so they ask "How can we improve"... Where you can improve? Firstly, getting a service that works consistently. Secondly, getting people to answer the phone to respond to calls of distress when the phones are not functioning instead of a "leave a message and we'll get back to you when we can". Getting timely answers instead of waiting without phone service during the work day - or any time there is ANY issue with the phone. Waiting is the death of sales, and our business needs sales to pay your service bill. The phone is the business lifeline. If I wanted to use my personal cell phone for a business line I would set it up that way. However, I want a land line that works consistently and a service provider that answers the phone when something is wrong. That is not what I get here.

    Our phones never work, can never hear a customer when they call. After they call we have to call…read morethem back to actually have audio. They even have the wrong business name show up on our caller ID out. I have called and called and called, no one ever answers the phones, if you leave a voice mail they do not respond. I believe that this is the worst phone service that I have ever had, no customer support, no communication, no working equipment. Trust me, stay away.

    Tag Mobile - telecommunications - Updated October 2026

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